SaaStr

JUNE 21, 2023

After three months, this talented guy came to Harbaugh with the recognition that LaunchDarkly’s customers were developers. He didn’t like to sell to developers, so he quit. because they needed to rebuild the sales team. They rebuilt the sales team and closed some big deals. A bad one can torpedo you.

Sales Recruiting 286

Sales Recruiting Sales Hiring Underperforming Technical Team Pricing 286

SaaStr

NOVEMBER 26, 2019

sales team. We had custom CRM apps for the Weight Watchers group, scheduling systems for optical chains, inventory management for car dealers. We ended up creating a healthcare app that connected all the substance abuse manage care agencies with their providers, and their payers, and the state system. FULL TRANSCRIPT BELOW.

Scale 275

Scale Sales Hiring Underperforming Technical Team Sales 275

Baremetrics

NOVEMBER 2, 2021

Shopify is a huge opportunity for developers looking to expand into the micro-SaaS space. The Shopify App Store brings together Shopify app developers and Shopify shop owners for their mutual benefit. Why you need to track business metrics for Shopify App Developers 10 business metrics for Shopify App Developers 1.

Outsourced Development 98

Outsourced Development Payment Solutions Underperforming Technical Team Metrics 98

Intercom, Inc.

MARCH 12, 2019

A little over a year ago, I got the opportunity to start a new team within our sales organization – a team of Relationship Managers dedicated to growing our current customers at scale. To do the first, we had to hire, train, and write a playbook – the building blocks of any team. Relentlessly measure impact.

Sales Hiring 171

Sales Hiring Sales Recruiting Underperforming Technical Team Scale 171

Sales Hacker

FEBRUARY 17, 2021

Wouldn’t it take away from allowing managers to manage and coach — not to mention the monstrous to-do lists of VPs and CEOs? Scott’s newsletter makes a great point: as buying teams get bigger and bigger, our sales teams need to grow with them. In other words, the partners balance out each other’s strengths and weaknesses.

Underperforming Technical Team 130

Underperforming Technical Team CTO Hire CTO Coach Technical Review 130

SaaStr

JANUARY 21, 2020

Justin used Sales Culture to grow a successful PatientPop team to 140 employees and 55 million in revenue. I was a local sales manager or regional manager. We’ll talk about some of the stuff that you do as you grow your team a little bit and then we’ll sort of wrap it up with some advanced stuff.

Sales Recruiting 326

Sales Recruiting Sales Hiring Scale Sales 326

SaaStr

JULY 25, 2021

You can have the great product and a great team, but the market of small or very niche. The second one is the team, obviously depending on how earlier the team has a huge factor because you may be so early in your journey that there’s nothing else to point to, but the track record of the team. Jyoti Bansal: Yeah.

Sales Recruiting 258

Sales Recruiting Sales Hiring Scale VP of Engineering 258

Intercom, Inc.

MAY 14, 2019

Successfully managing complex sales requires a different level of visibility into your deals. You have to be part salesperson, part project manager. The first approach I took to managing the deal – writing longform executive summaries – left me and my team more confused than empowered. Act I: Embracing agile principles.

Scale 147

Scale Management Underperforming Technical Team Sales 147

Neil Patel

OCTOBER 25, 2020

But should you build your own in-house marketing team or hire an agency partner? Digital agencies are companies that help other businesses perform a specific function such as marketing, development, or design. They act as a substitute for an in-house team, serving the same labor function but outside of the organization.

Sales Hiring 145

Sales Hiring Outsourcing Services Underperforming Technical Team Sales Recruiting 145

BetterCloud

JANUARY 15, 2025

This is why security teams require SaaS security assessments. It gives the bad actor access to a users browser, hijacks the session, and then redirects the user to malicious sites. Stolen credentials: Stealing user access permissions or exploiting weak passwords, is another threat to all organizations. But whats in them?

Payment Solutions 52

Payment Solutions Payment Services SaaS Payments Payment Methods 52

SaaStr

JUNE 7, 2021

If you don’t have tickets, lock in Early Bird pricing today and bring your team! We’ve evolved around content management. When you get that thing where you’re a rational person and you think it will be great and 99 out of 100 people think it’s bad, that’s when you have opportunity. Get tickets here.

Sales Hiring 337

Sales Hiring Underperforming Technical Team SaaS Headcount 337

Neil Patel

DECEMBER 13, 2020

Everyone I work with uses document management software, and you should too. Whether you are trying to go green, stay organized, build great looking newsletters, or meet the most stringent regulations, document management software can make a hard process much easier. The Top 5 Options for Document Management Software.

Payment Solutions 145

Payment Solutions Payment Services Software Review Software 145

SaaStock

FEBRUARY 13, 2019

Ultrasite is a global website builder, Chinafy is a tool for making websites China-compatible, and Connect is their collaborative content management platform for brands. It also gives recruiters a faster process through its chatbot and application management tool. It provides smart hardware self-development and cloud service.

SaaS Payments 225

SaaS Payments Payment Solutions Merchant Services Payment Methods 225

Intercom, Inc.

APRIL 4, 2019

The fastest growing software companies in recent years all have something in common – they started with little to no sales team. Yes, Slack started off with no sales team. Yes, Dropbox started off with no traditional sales team. billion in revenue) so it’s safe to say Jeanne and her team have helped do exactly that.

Scale 162

Scale Sales Hiring Underperforming Technical Team Payment Services 162

Intercom, Inc.

APRIL 19, 2018

It means reducing choices amongst engineering teams and standardizing technology, so our team can spend as much time as possible delivering value to customers. Our chat covers the origins of Run Less Software, how it has evolved at scale, and how it differs from the equally valid approaches of other engineering teams.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

Neil Patel

FEBRUARY 5, 2021

Before companies get managed WordPress hosting, they are on the hook for making sure their sites are up and running. This is why I and so many other businesses use managed WordPress hosting. All the technical stuff is managed by the provider, the sites are blazing fast, and WordPress never goes down.

Management 137

Management Technical Review Outsourced Development Engineering 137

SaaStr

AUGUST 8, 2019

Agnes Bazin | Chief Development Officer @ Doctolib. She’s part of the founding team Doctolib, and the current chief development officer for the company. They’re the leading booking management platform for doctors. Okay, it’s not bad. We split our sales organization into four different teams.

Sales Recruiting 116

Sales Recruiting SMB Scale Sales Hiring 116

FastSpring

FEBRUARY 6, 2025

You get to work with a lot of different teams. Is your big company doing a return to office and you have to badge in for four hours every day to sit on Zoom with your team that lives in Virginia? And so you want to make sure that your team is also aligned on what they’re looking for and also where your company is going.

SMB 107

SMB Sales Recruiting Branding Sales Hiring 107

SaaStr

AUGUST 8, 2019

Agnes Bazin | Chief Development Officer @ Doctolib. She’s part of the founding team Doctolib, and the current chief development officer for the company. They’re the leading booking management platform for doctors. Okay, it’s not bad. We split our sales organization into four different teams.

Sales Recruiting 109

Sales Recruiting SMB Scale Sales Hiring 109

SaaStr

APRIL 30, 2022

The second constituent there is the developer. Why do developers love SaaS products? Customer acquisition is basically how much do you spend in terms of sales people, sales team, and in terms of marketing to acquire a new customer. Low touch you’re gonna talk a lot about what we call customer success teams.

SaaS Payments 246

SaaS Payments Metrics Payment Methods Scale 246

Intercom, Inc.

MAY 29, 2018

By “consultant engineer”, I mean an engineer developing software for a client (which is again different from being an independent contractor). A “fixed price” contract means that the price is agreed at the beginning, regardless of how long it takes. Now, in reality, it’s not always this bad. Being a Consultant Engineer.

Consulting 169

Consulting Engineering Outsourced Development Underperforming Technical Team 169

Sales Hacker

NOVEMBER 29, 2022

Manager, Outbound Growth Marketing at Greenhouse) and Will Allred (Co-Founder & COO at Lavender) to get TWO perspectives and TWO approaches on real sales emails, every week on Sales Hacker. We bolted onto their outbound team. As a result, their team had to 2x to manage the qualified inbound. Join Kristina Finseth (Sr.

Scale 93

Scale Underperforming Technical Team Outsourced Development Growth Marketing 93

Intercom, Inc.

NOVEMBER 3, 2022

Scaling a support team is challenging enough as it is. Maybe you’ve just extended support hours and it’s becoming harder to plan shifts for different time zones; maybe you’re spending hours figuring out schedules for the week ahead; maybe the inflow prediction was a bit off and now your team is under or overstaffed.

Outsourcing Services 206

Outsourcing Services Scale Software Sales Hiring 206

User Pilot

AUGUST 26, 2024

TL;DR Product data capture is the process of collecting, organizing, and managing information about your product. There are three main data capture methods: manual tracking, auto-capture and outsourcing. Product data capture is the process of collecting, organizing, and managing information about your product.

Outsourcing Services 105

Outsourcing Services Data Underperforming Technical Team Software Review 105

Sales Hacker

DECEMBER 4, 2020

A sales dashboard gives your team a fast and efficient way to see all the data that is most important to doing their job effectively. Most customer relationship management (CRM) tools have the built-in ability to create dashboards for your team. But a sales dashboard is only useful if it’s done well. What is a Sales Dashboard?

Underperforming Technical Team 135

Underperforming Technical Team Data Sales Metrics 135

Sales Hacker

MARCH 25, 2021

Our guess is that poor Polly from purchasing is gathering dust on a noticeboard in the canteen or buried somewhere deep in your internal network of folders. Speak empathetically to their prospects and develop stronger connections as a result. Imagine you sell HR software designed to help HR managers run their teams efficiently.

Scale 129

Scale Underperforming Technical Team Outsourcing Services Sales 129

Sales Hacker

JANUARY 22, 2020

As a longtime recruiting leader, I’ve worked with countless hiring managers looking to fill sales roles , and I’ve had a firsthand look at their interview process. Too many sales managers have trouble identifying the key questions to ask. It’s also one of the hardest to teach and develop. But all is not lost.

Sales Hiring 97

Sales Hiring Interviewing Underperforming Technical Team Sales Recruiting 97

Intercom, Inc.

FEBRUARY 20, 2020

As the veteran of a slew of powerhouse companies such as Amazon, Twitter, Slack and Patreon, Buster has always been drawn back to writing about what he’s learned through his experiences working as a product manager for these companies. One of them is that we treat arguments as bad things, things that should be resolved or shut down or closed.

Underperforming Technical Team 232

Underperforming Technical Team Technology Social Media Outsourced Development 232

SaaStr

FEBRUARY 25, 2020

If you sat and you said, “Okay, we sign a customer, we process their contract, we have to get them provisioned. And then we transition them to support and then we give them to the account manager and then we do their renewal. For example, if you’re getting ready to close the deal, sales team’s pretty darn excited.

Scale 230

Scale Underperforming Technical Team Sales Hiring Software Review 230

Intercom, Inc.

APRIL 8, 2021

Joel Friedlaender is the founder of Cliniko , a practice management software for clinics and allied health practitioners to manage their scheduling and booking, patient records, invoicing, and more. My background is as a software developer, and I’ve been doing that for just over 20 years. Joel Friedlaender: Sure.

Healthcare 211

Healthcare Outsourcing Services Underperforming Technical Team Outsourced Development 211

Neil Patel

SEPTEMBER 22, 2020

You are getting enormous levels of organic traffic … Full of enthusiasm, you rush to your sales manager to check the sales status. For that amount, you can look forward to a big team entirely focused on your results. Founded in 2009, they’ve been constantly expanding their team and services. Imagine this….

Sales Hiring 144

Sales Hiring Outsourcing Services Social Media Underperforming Technical Team 144

User Pilot

NOVEMBER 30, 2023

How do product managers identify market gaps? A market gap can be caused by missing functionality or poor user experience. Canva identified a market need for a user-friendly graphic design tool for non-designers and DocuSign for a secure solution to sign and manage digital documents and contracts. Let’s get into it!

Underperforming Technical Team 105

Underperforming Technical Team Marketing Market Research Outsourced Development 105

BetterCloud

MARCH 17, 2025

SaaS budgeting is the process of planning, allocating, and managing financial resources for acquiring and using Software as a Service (SaaS) solutions within an organization. Its important to decide which employees in each department will take ownership and handle the line items for their team and manage everything.

Technical Review 52

Technical Review Strategy Marketplace as a Service SaaS 52

Kellblog

FEBRUARY 6, 2023

Yes, B has $2M extra in operating income, but it’s having to take on the hassle of managing a $100M larger services business. If you want to outsource all of your associated services, then who is going to build curriculum, train, and certify your services partners? Competitors who exploit your weakness.

Outsourcing Services 120

Outsourcing Services Underperforming Technical Team Outsourced Development Scale 120

Neil Patel

NOVEMBER 3, 2021

The context is then used to train and develop machine learning algorithms. According to ReviewTrackers , 94 percent of consumers say a bad review has convinced them to avoid a business. With an algorithm developed to crawl and scrape data from competitors, you can save time while also increasing your potential for profit.

Scale 125

Scale Outsourcing Services Artificial Intelligence Scaling 125

Incredo

OCTOBER 17, 2019

or “how long should I spend on developing my software ?”. To answer your questions correctly, we need to ask for clarification and more details about your software, its complexity and company goals. If you search on Google, Youtube or Quora, answers will tell you that 7%, 9%, 10% or more is the common approach.

SaaS Payments 150

SaaS Payments Compensation Payment Services Sales Recruiting 150

Chart Mogul

JANUARY 9, 2025

Self-service sales model This is when customers explore and experience your product independently without needing hands-on help from your sales team. Your sales team may need to map out all potential targets and how to access potential buyers within those larger businesses. What does “Qualified really mean for your team?

Scale 52

Scale Sales Hiring Startup Sales Recruiting 52