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Customer retention is the new conversion

Intercom, Inc.

It turns out that it’s not just us within the SaaS business that are realizing that retention matters. Customer retention is more important than conversion. That’s why I’ve been saying that retention is more important than conversion for all businesses, but specifically for marketers. Sounds great.

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Discovering SimpleCirc Alternatives for Your Magazine in 2024

Subscription Flow

Keeping all this in mind, in the first section of this blog, we will first be seeing what is SimpleCirc, its features, and why exactly is it such a hot choice for magazine owners in today’s marketplace.

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How Sprout Social increased retention with customer-centric marketing

Intercom, Inc.

One of our mantras here at Intercom is that customer retention is the new conversion. In an era when more and more businesses adopt a subscription model, strong customer retention is the key to sustainable long-term growth and requires a laser-like focus. . The ultimate goal is retention, not activation.

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From conversion to retention: industry experts on improving your onboarding

Intercom, Inc.

The closest thing is browsing a magazine, which are monthly subscriptions. And it correlated the best with long-term retention. The second set of experiments was around educating people on how to re-pin, and the value of a re-pin, and that did actually increase the activation and retention for the business. That did not work.

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Intercom included on the Forbes Cloud 100 for sixth consecutive year

Intercom, Inc.

. “We’re honored to see so many Intercom customers featured in the Cloud 100” This is a challenging time for many businesses – as companies brace for an economic downturn, strong customer engagement and retention is even more crucial. Highlights of the list appear in the August/September 2022 issue of Forbes magazine.

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Your Strategy to Boost Digital Magazine Subscriptions

Subscription Flow

Boost Digital Magazine Subscription & Engagement Strategy Subscriptions provide the foundation stone for the digital magazine business market. The recurrent need for quality content and articles has provided magazine publishers with an opportunity to monetize this need to read. Reading can take place on any platform.

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Understanding the Benefits of CRM for Magazine Publishers Today

Subscription Flow

If you are a publisher of magazines, you may be wondering how to handle your subscribers’ relationships more skillfully. That is because ultimately, you want your readers to continue being satisfied, devoted, and interested in the writing of your magazine. Well, be confused no more.