SaaStr

JULY 25, 2021

You can have the great product and a great team, but the market of small or very niche. The second one is the team, obviously depending on how earlier the team has a huge factor because you may be so early in your journey that there’s nothing else to point to, but the track record of the team. Jyoti Bansal: Yeah.

Sales Recruiting 261

Sales Recruiting Sales Hiring Scale VP of Engineering 261

Intercom, Inc.

MARCH 12, 2019

A little over a year ago, I got the opportunity to start a new team within our sales organization – a team of Relationship Managers dedicated to growing our current customers at scale. To do the first, we had to hire, train, and write a playbook – the building blocks of any team. Relentlessly measure impact.

Sales Hiring 171

Sales Hiring Sales Recruiting Underperforming Technical Team Scale 171

Sales Hacker

OCTOBER 22, 2017

Modern sales teams need competent professionals with a variety of talents, skills and abilities. But in a hyper changing landscap e, which are the most crucial sales skills and traits that reps must possess (or develop) in order to exceed targets and deliver consistent sales success? Sales teams rarely operate as a one-person army.

Underperforming Technical Team 106

Underperforming Technical Team Outsourced Development Development Social Media 106

Neil Patel

OCTOBER 25, 2020

But should you build your own in-house marketing team or hire an agency partner? Digital agencies are companies that help other businesses perform a specific function such as marketing, development, or design. They act as a substitute for an in-house team, serving the same labor function but outside of the organization.

Sales Hiring 145

Sales Hiring Outsourcing Services Underperforming Technical Team Sales Recruiting 145

Intercom, Inc.

APRIL 4, 2019

The fastest growing software companies in recent years all have something in common – they started with little to no sales team. Yes, Slack started off with no sales team. Yes, Dropbox started off with no traditional sales team. billion in revenue) so it’s safe to say Jeanne and her team have helped do exactly that.

Scale 162

Scale Sales Hiring Underperforming Technical Team Payment Services 162

Sales Hacker

JUNE 6, 2025

AI is transforming how go-to-market teams operate. Every time we automate a task – prospecting, drafting, follow-up, analysis – we also outsource the skill-building that task enables. Here are several ways we heard from leaders that they’re actively doing to reinforce certain skill development: Manual before automation.

AI Search 53

AI Search Scale AI Outsourcing Services 53

Blulogix

JUNE 16, 2025

By BluLogix Team Why MGI Research Ranked BluLogix a Top Agile Billing Platform in 2025 In May 2025, BluLogix was recognized by MGI Research in its Agile Billing Top 50 Buyer’s Guide —a definitive analysis of the top billing platforms for businesses navigating modern monetization.

Payment Features 52

Payment Features Underperforming Technical Team AI Search Outsourced Development 52

SaaStr

AUGUST 8, 2019

Agnes Bazin | Chief Development Officer @ Doctolib. She’s part of the founding team Doctolib, and the current chief development officer for the company. Okay, it’s not bad. We split our sales organization into four different teams. So, two teams cater to practices. FULL TRANSCRIPT BELOW.

Sales Recruiting 116

Sales Recruiting SMB Scale Sales Hiring 116

SaaStr

AUGUST 8, 2019

Agnes Bazin | Chief Development Officer @ Doctolib. She’s part of the founding team Doctolib, and the current chief development officer for the company. Okay, it’s not bad. We split our sales organization into four different teams. So, two teams cater to practices. FULL TRANSCRIPT BELOW.

Sales Recruiting 111

Sales Recruiting SMB Scale Sales Hiring 111

SaaStr

FEBRUARY 25, 2020

If you sat and you said, “Okay, we sign a customer, we process their contract, we have to get them provisioned. For example, if you’re getting ready to close the deal, sales team’s pretty darn excited. They got a verbal, they’re like, we’re going to get a contract this is a scrape. Maybe, maybe not.

Scale 230

Scale Underperforming Technical Team Sales Hiring Software Review 230

Sales Hacker

JANUARY 22, 2020

Instead, top reps are leveraging the latest thought leadership topics to form connections with prospects and spark mutually engaging conversations. It’s also one of the hardest to teach and develop. You don’t want a rep who bails on every sale at the first sign of trouble, but you also don’t want someone who never lets a bad sale go.

Sales Hiring 96

Sales Hiring Interviewing Underperforming Technical Team Sales Recruiting 96

Stax

MAY 6, 2025

Volume caps, poor integrations, manual reconciliation, and clunky mobile checkout are all signs your current system wont scale with you. Manual reconciliation is eating up finance team time Scaling businesses cant afford to waste time reconciling transactions by hand. Look for red flags that signal limits.

Payment Solutions 88

Payment Solutions Payment Methods Payment Services Payments 88

Neil Patel

DECEMBER 4, 2020

And they do this with poor store setup and product listings. Amazon even developed its own SEO algorithm called A9. PPC campaigns are a great type of marketing task to outsource. Basically, they’ll help you develop and implement marketing strategies to drive sales and revenue. Thought Leadership on Amazon Marketing.

Consulting 136

Consulting Outsourcing Services Marketing Underperforming Technical Team 136

Neil Patel

DECEMBER 3, 2020

Even for fully-staffed marketing teams, it can be overwhelming. In this case, look for an email marketing agency that is exceptional at developing strategies and tactics to help increase your open and click-through rates. Thought Leadership. Align your in-house team. The agency should have plenty of examples to point to.

Marketing 142

Marketing Outsourced Development Underperforming Technical Team Scale 142

BetterCloud

MARCH 17, 2025

SaaS budgeting checklist In addition to the amount of money you already spend on SaaS, you should also check: Term lengths of your current contracts How many seats do you get for each application How often these applications are used Who manages the application for each department This will give you a more clear snapshot of your SaaS situation.

Technical Review 52

Technical Review Strategy Marketplace as a Service SaaS 52

Neil Patel

OCTOBER 4, 2020

Thought Leadership. Thought leadership describes the esteem and authority a company is held in in a particular industry. An analytics agency that is producing good thought leadership content also signifies whether that company is on top of the latest trends, which is needed in fast-evolving fields. A Well-rounded Team.

Artificial Intelligence 145

Artificial Intelligence Technical Review Underperforming Technical Team Machine Learning 145

SaaStr

OCTOBER 15, 2019

Lots of us fantasize about moving upmarket, but are unsure of how to get started, is it just a matter of hiring a team of SDRs and getting them to hit the phones? You don’t want to fall into a trap of building all this custom stuff, I think you guys all know why that’s a bad idea.

Underperforming Technical Team 208

Underperforming Technical Team Sales Hiring SMB Enterprise 208

Chart Mogul

JANUARY 9, 2025

Self-service sales model This is when customers explore and experience your product independently without needing hands-on help from your sales team. Your sales team may need to map out all potential targets and how to access potential buyers within those larger businesses. What does “Qualified really mean for your team?

Scale 52

Scale Sales Hiring Startup Sales Recruiting 52

SaaStr

APRIL 16, 2019

Learn how Pendo built a product, team, and culture in its Raleigh hometown that could scale coast-to-coast and continent-to-continent. We ended up signing that contract in the uber back to the airport on the way home. It was our largest contract to date, kind of helps the other quarter. Join us for SaaStr Annual 2020.

CTO Hire 169

CTO Hire Travel Underperforming Technical Team CTO Coach 169

Sales Hacker

JANUARY 3, 2022

Those are resources that most sales teams do not have, and resources that most marketing teams need to protect. To meaningfully speed up your content creation process without sacrificing quality or quantity, though, you also need to look closely at how your team approached sales enablement. Develop T-shaped professionals.

Sales Enablement 111

Sales Enablement Scale Sales Hiring Outsourcing Services 111

Neil Patel

NOVEMBER 7, 2020

Our team at Neil Patel Digital vetted hundreds of email marketing companies based on their brand reputation, client portfolio, ratings, and their areas of expertise. Bad content! For in-house teams looking for rapid email marketing turn around, InboxArmy comes highly recommended. Thought Leadership. How do I know this?

Software Review 111

Software Review Marketing Technical Review Outsourced Development 111

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. So how do you create a strong, enterprise-ready team? Not just support on steroids: How to build a customer success team.

Customer Success 177

Customer Success Scale Sales Hiring Strategy 177

Sales Hacker

NOVEMBER 27, 2019

Sales leaders have a bad habit of dumping people into a new job without properly preparing them to succeed. Although I went through two weeks of training with my team, they were underwater too. I’m going to share my top 20 sales onboarding secrets to help your team beat their 30-60-90 day plan. So tune in….

Sales Hiring 87

Sales Hiring Onboarding Sales Recruiting Outsourcing Services 87

ChurnZero

AUGUST 14, 2020

And by virtue of that, it’s essential that Customer Success software – like a Customer Success team – plays well with the others it works alongside if the customer is to truly come first. Bad satisfaction rating” alert so CSMs can immediately reach out to frustrated customers who cite having a poor experience. Who owns it?

Payments 87

Payments Payment Solutions Customer Success Software Review 87

Audacix

AUGUST 11, 2018

Far too often we receive mayday calls from prospects who have invested a lot of money, but more importantly time, into selecting and working with a outsourced test automation services provider, only to be rewarded with a never-ending tug of war that inflicts much damage to their professional reputations. If you pay peanuts, you get.

Outsourcing Services 40

Outsourcing Services Outsourced Development Software Review Software 40

Sales Hacker

JULY 10, 2020

I was good at Sales, I was the top of my team, and I knew it. Like often happens in companies, there was a leadership change. It also serves as a great troubleshooting tool to identify gaps or weaknesses in your current deals and in your process. My Wakeup Call. Come back in time a few years with me. Decision criteria.

Underperforming Technical Team 128

Underperforming Technical Team Sales Hiring Outsourced Development Software Review 128

Sales Hacker

JULY 14, 2020

This week on the Sales Hacker podcast, we speak with Ernest Owusu , Senior Director of Sales Development at 6sense. Now in a leadership role, he promotes the importance of team culture to keep BDRs connected during any crisis. Sales development leadership [07:23]. Race & diversity in sales leadership [23:51].

Scale 85

Scale Sales Hiring Underperforming Technical Team Sales 85

Sales Hacker

NOVEMBER 25, 2019

From there, he helped scale a team of 150 at AdRoll, before becoming CEO and President at TalkIQ, which was acquired by Dialpad. How to develop your frontline managers [15:54]. Take control with the DocuSign agreement cloud, a suite of tools that automates sales contracts and quotes,all right in your CRM. Hire for values [7:23].

AI Search 93

AI Search AI Sales Hiring Scale 93

OpenView Labs

JUNE 23, 2021

The first step to breaking a bad habit is to understand why it needs to be broken. As Snowflake CEO Frank Slootman says , “Trust your team, it is the only thing that scales.” If you can’t surround yourself with a team that can grow, expand, and execute with minimal oversight, you’re always going to be in a firefight.

Part-Time VPE 98

Part-Time VPE Scale Underperforming Technical Team Outsourced Development 98

Kellblog

MARCH 11, 2020

Some SaaS startups develop a form of zero-sum delusion early in their evolution, characterized by following set of beliefs. If the StartFast doesn’t work, it’s not a big deal because the Customer Success team’s mission is to offer free clean-up after failed implementations. They know how to do this.

Underperforming Technical Team 103

Underperforming Technical Team Sales Hiring Consulting Forecasting 103

Sales Hacker

MARCH 16, 2020

The 2016 Sales Development Benchmark Report indicated that SDRs who leveraged a triple touch approach (phone, email, LinkedIn) had a 28% higher SQL conversion rate than SDRs who only used phone and email. Using, “ Did I catch you at a bad time ,” makes you 40% less likely to book a meeting. How are you? Hey [First Name].

B2C 125

B2C Technical Review Social Media Underperforming Technical Team 125

Sales Hacker

SEPTEMBER 29, 2020

Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. They sell that product to general councils, operations teams, and deal desks. They sell that product to general councils, operations teams, and deal desks.

Scale 117

Scale CTO Hire CTO Coach Scaling 117

Intercom, Inc.

OCTOBER 1, 2020

Getting this right allows your teams to work in lockstep together. Today we’re going to talk about the wonderful work of fiction that every product team has known as the roadmap. And I remember when we came in, we’d raised the Series A, or you guys raised the Series A and I inherited the success of that, we started hiring teams.

VP of Engineering 165

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 165

Intercom, Inc.

OCTOBER 1, 2020

Getting this right allows your teams to work in lockstep together. Today we’re going to talk about the wonderful work of fiction that every product team has known as the roadmap. And I remember when we came in, we’d raised the Series A, or you guys raised the Series A and I inherited the success of that, we started hiring teams.

VP of Engineering 165

VP of Engineering Sales Hiring Underperforming Technical Team Engineering 165

OpenView Labs

MAY 6, 2021

If you’re active on LinkedIn and you’re in a leadership role, I’ll bet you’ve been getting connection requests like these. For now, let’s explore some reasons why this is a really bad idea: 1. But first, let’s address two more risks of automating or outsourcing. For most sales teams, the risk is not worth it.

Outsourcing Services 93

Outsourcing Services Scale Outsourced Development AI Search 93

Sales Hacker

FEBRUARY 7, 2018

Historically, growth of a sales team was based on the revenue starting with $0M on day 1 of the year. However, in a SaaS model , the customer acquisition team can grow revenue to $1M in year 1. If the same team keeps performing at the same growth it will achieve $2M in year 2 – whilst the renewals come in at 100%.

Scale 99

Scale Growth Hacking Scaling Sales Hiring 99

OpenView Labs

APRIL 13, 2020

Proliferation of iterative, experiment-driven, nimble approaches to product development (also known as Agile). The convergence of these changes has led many to realize that “growth” is a team sport. Decisions made within the product can dramatically impact the success of a marketing team and the growth of a company.

Systems Review 98

Systems Review Technical Advisors Scale Technical Review 98