OPEXEngine

OCTOBER 4, 2022

During times of uncertainty, executive leadership teams make more conservative financial decisions in order to prepare for and/or prevent any major difficulties for the companies that they lead. Even when companies are not as impacted as others by uncertain markets, they likely find themselves treading cautiously. Slowing Hiring.

Engineering 52

Engineering Sales Hiring Technical Review Headcount 52

ChurnZero

JUNE 12, 2020

Today, you’d be hard-pressed to find a high-velocity Sales, Marketing, or Product team without a designated operations function. Beloved by their tactical peers, operations brings needed order and logic to busy, results-oriented teams. They focus on how to get things done faster, better, and more efficiently.

Customer Success 80

Customer Success Scale Underperforming Technical Team Sales Hiring 80

SaaStr

MARCH 7, 2023

Some other strategies for creating a more efficient go-to-market are: Adjusting pricing and contract terms with customers. However, there is a significant pivot to efficient growth with a projected improvement in margins. As we look to 2023, median topline growth is expected to be roughly in line with 2022 growth.

Outsourcing Services 166

Outsourcing Services Scaling Venture Capital Forecasting 166

Sales Enablement, SaaS and Growth

MARCH 23, 2020

Customer > Team > Individual During my time at HubSpot, the leadership team shared this mental model to help with decision-making. Total Addressable Market Total addressable market (TAM) is an economic framework to understand the potential revenue available for a product or service. Operational efficiency.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

InsightSquared

MARCH 8, 2021

I recently joined InsightSquared in Q4 2020 after 4 years of consulting independently for small and medium sized businesses; I focused mainly on operational efficiency and maximizing profit. . I pursued a leadership path that eventually led to a consulting role, where I built my client management and data analysis skills.

Technical Review 62

Technical Review Development Team Review Underperforming Technical Team Systems Review 62

SaaStr

AUGUST 7, 2020

David, can you talk about the initial product that you took to market? Can you talk about the first product and how did you know it was done or at least ready to take to market in the first place? Thanks for inviting me and welcome to all the folks from SaaStry. Matt Garratt: You hit on something pretty interesting there, Trisha.

Payment Solutions 154

Payment Solutions Pricing Payments Payment Services 154

Neil Patel

OCTOBER 24, 2020

And no, no one is going to judge you because you can’t solve your problems, whether it’s reducing expenses or creating an audience for new market entry. Question about tactics and various marketing channel s for boosting customer engagement. Operations Consultants. Questions about KPIs and metrics for performance measurements.

Consulting 132

Consulting Sales Hiring Technical Review Sales Recruiting 132

SmartKarrot

FEBRUARY 21, 2023

When required, set an example for your direct reports by working directly with clients and showing them what best-in-class looks like in terms of operational efficiency and client communication. Provide Customer Success Teams with leadership and mentoring to keep them inspired, engaged, and motivated.

Customer Success 19

Customer Success Merchant Services Sales Recruiting Sales Hiring 19

ChurnZero

MAY 20, 2021

In this preliminary phase, you’re still likely trying to reach product-market fit, you can count your customers on two hands, and you have a good sense of your customers’ satisfaction with your service despite not having any formal surveying. Traits: Product-market fit. $6M Pre-Build Phase. You don’t know why your customers churn.

Customer Success 90

Customer Success Payments Payment Services Scale 90

SmartKarrot

AUGUST 9, 2022

Large Operational Costs. With current changes in market trends and constantly evolving consumer expectations, it can be extremely difficult for modern businesses to manage increases in scalability without exponentially increasing operational costs. Operational Efficiency. Thought Leadership.

Scale 10

Scale Sales Recruiting Business SaaS 10

SmartKarrot

AUGUST 9, 2022

Large Operational Costs. With current changes in market trends and constantly evolving consumer expectations, it can be extremely difficult for modern businesses to manage increases in scalability without exponentially increasing operational costs. Operational Efficiency. Thought Leadership.

Scale 10

Scale Sales Recruiting Business SaaS 10

SmartKarrot

AUGUST 16, 2021

Role: Global Head of Customer Success Location: London, England, United Kingdom Organization: YOOBIC As a Global Head of Customer Success, you will be a Leader, first and foremost, and part of the customer success leadership team with the courage and confidence to challenge the status quo; anticipating problems and mitigating risks.

Customer Success 19

Customer Success Technical Review Development Team Review Systems Review 19

Kellblog

MARCH 11, 2020

ARR < $25K), use a low-touch sales model, and focus on the small and medium business market [1]. SeasEdge was doing a business intelligence (BI) evaluation and were looking to use BI to improve operational efficiency across a wide range of retail use cases, from supply chain to catalog design.

Underperforming Technical Team 99

Underperforming Technical Team Sales Hiring Consulting Forecasting 99

OPEXEngine

DECEMBER 23, 2020

ARR < $25K), use a low-touch sales model and focus on the small and medium business market [1]. SeasEdge was doing a business intelligence (BI) evaluation and were looking to use BI to improve operational efficiency across a wide range of retail use cases, from supply chain to catalog design.

Underperforming Technical Team 52

Underperforming Technical Team Sales Hiring Consulting Forecasting 52

SaaStr

MARCH 15, 2024

But broadly, Vimeo allows companies more control, which is a big part of their marketing pillar. Vimeo Has Several ICPs, but Are Marketers the Core One? Jason asks if marketers are the real ones that are buying. Marketers are a core ICP, and the other ones are IT, CIOs, and even, as a part of that, a little bit of HR.

AI Search 245

AI Search SaaS Advertising Sales Hiring 245

Valuize Consulting

JULY 13, 2022

The Science & Art Of Customer Success Operations. Continuous changes in technology stacks, market dynamics, pricing models, and economics are constantly threatening your ability to deliver consistent and optimal customer value. What are your Net New growth measures? That’s where you have to start.

Interviewing 52

Interviewing Engineering Scale Revenue 52

SmartKarrot

OCTOBER 27, 2020

Operational efficiency. The customer acquisition cost (CAC) gets lower for these prospects and it opens a new channel of marketing your product. You must collaborate with the marketing team to attract more right-fit customers. A CSM through roadmap helps deal with their queries and apprehensions towards their goals.

Customer Success 10

Customer Success Scale Traceability Sales Hiring 10

BetterCloud

MAY 25, 2023

While some powerful insights exist in the market to support teams to negotiate better, on the whole software products cannot replace the human interaction and negotiation skills required to achieve favorable contract terms based on unique business needs and conditions.

Outsourcing Services 52

Outsourcing Services Marketplace as a Service Management SaaS 52

InsightSquared

MAY 6, 2020

Others run tight ships with collaborative and focused work environments, but lack the leadership and direction to succeed. Consider the differences between activity effectiveness and activity efficiency among your sales reps. How to Find the Sweet Spot Between Effectiveness and Efficiency. Making Sense of Sales Activity.

Machine Learning 118

Machine Learning Artificial Intelligence Operational efficiency. Forecasting 118

Sales Hacker

MARCH 5, 2019

Sales Operations & Enablement. Sales Leadership. Kevin helped bring a new market to product in an emerging category while driving a ton of revenue for the company. In addition, he took a leadership role across the company to improve sales processes.”. Sales Leadership. Let’s celebrate that! Account Manager/CSM.

Sales Hiring 108

Sales Hiring Scale Sales Leadership 108

InsightSquared

JUNE 8, 2021

This real-time visibility allows reps to focus on the go-to-market activities that truly make an impact, while helping sales leadership create highly accurate forecasts and identify risks ahead of key decisions.” . However when it comes to running these analytics, the output is only as good as the data that is used to generate it.

Scale 62

Scale Forecasting Customer Lifetime Value Operational efficiency. 62

Intercom, Inc.

FEBRUARY 25, 2019

The great product companies I’ve observed certainly obsess over that process , and they obsess about being operationally efficient and excellent. Because it was so bad, we – the leadership team of the product in engineering – started to swing the pendulum. When I joined Intercom, we had no marketing team and no sales team.

Sales Hiring 160

Sales Hiring Scale Sales Recruiting Engineering 160

BetterCloud

JUNE 16, 2022

By using a well-known market research panel, we surveyed 413 IT professionals who work at organizations that use SaaS for at least 25% of their enterprise applications. With high turnover and IT talent scarcity, zero-touch IT will be increasingly important for IT leadership and the whole IT team. Just look at the Automation Leaders.

Underperforming Technical Team 59

Underperforming Technical Team Operational efficiency. Innovation Retention 59

SmartKarrot

JANUARY 5, 2022

Gather market feedback and collaborate with product and analytic teams to help shape future enhancements and product roadmap. Liaise with company leadership to determine and build marketing materials to support business development efforts. Day-to-day follow-up on client activity and operations.

Customer Success 2

Customer Success Operational efficiency. Leadership Innovation 2

Sales Hacker

MARCH 5, 2019

Sales Operations & Enablement. Sales Leadership. Kevin helped bring a new market to product in an emerging category while driving a ton of revenue for the company. In addition, he took a leadership role across the company to improve sales processes.”. Sales Leadership. Let’s celebrate that! Account Manager/CSM.

Sales Hiring 75

Sales Hiring Scale Sales Leadership 75

InsightSquared

MAY 6, 2020

Others run tight ships with collaborative and focused work environments, but lack the leadership and direction to succeed. Consider the differences between activity effectiveness and activity efficiency among your sales reps. How to Find the Sweet Spot Between Effectiveness and Efficiency. Making Sense of Sales Activity.

Machine Learning 62

Machine Learning Artificial Intelligence Operational efficiency. Forecasting 62

SaaStr

AUGUST 15, 2020

So it’s about operational efficiencies, productivity gains, digital experiences and making sure we’ve captured those. Bernadette Nixon: And so there are different things we need to do to bring to the table in crossing that chasm for our market. But as we look at our market, it’s not all created equal.

Payment Methods 216

Payment Methods Merchant Services Scale Payments 216

SmartKarrot

AUGUST 5, 2021

Needless to say, in a market filled with cloud-based SaaS solutions, the demand for product operation becomes apparent. Product operation is a key aspect of product management. of product operations professionals belong to companies with more than 10,000 employees, such as Google and Apple. Like what you are reading?

Scale 10

Scale Marketplace as a Service Product Marketing Software Development 10

Sales Hacker

NOVEMBER 10, 2020

Maybe we had marketing. We wanted to do this for PR, kind of thinking about the marketing attribution. I know you have product market fit. We actually brought in a CEO for our series B, Eric Holston, and Eric was operational efficient. It was a marketing influencer platform, but its day had passed.

VP of Engineering 74

VP of Engineering Scale Development Team Review Technical Review 74

SmartKarrot

JULY 26, 2021

Just like how the sales and marketing departments are most effective when they work together, the customer experience is something that the entire organization has to work together for. CX has to start from the top – it is a leadership responsibility. It is important for an organization to CX it is true north. Bottom Line.

Artificial Intelligence 11

Artificial Intelligence Scale AI Search AI 11

Point Nine Land

APRIL 21, 2021

You woke up one day thinking that you would dream to solve this big problem for this big, fast growing market and that you were the right person to do that. You can use any other relevant software for that and I believe there are tons of options in the market. Product Marketing. Are you done with product management?

Sales Hiring 52

Sales Hiring Startup Scale Software Review 52