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How to Win Big by Serving High-Growth Startups with Zendesk’s Head of Startups

SaaStr

ARR, Zendesk today gets 14% of new business from startups. On top of that, if you look at their top accounts globally, 33 of the top 50 customers by ARR are startups. You don’t want conflict with the sales team. How do you leverage that offer to develop relationships with partners? At 16 years and $1.6B A free term.

Startup 203
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5 Things that Kill Startups with Y Combinator

SaaStr

Y Combinator CEO Michael Seibel is featured in one of our most-watched SaaStr videos of all time — so we were delighted to have him back during our SaaStr at Home event to share the top 5 things that kill startups after their seed rounds, and how to avoid them. Startup in a space you have organic insights in. 2 Investor = Boss.

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What I Learned Selling My Company for $130M with Harry Glaser of Periscope Data and ModelBit

SaaStr

The Journey of Selling Your Startup Harry was the co-founder and CEO of Periscope Data, which raised a seed round before finding customers, yet didn’t run out of money before becoming an overnight success 3-4 years later. It’s about the $50-$500M bread-and-butter, classic startup exit. How do these exits happen? Who does the acquiring?

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How to Justify “Non-Sexy” Product Investments

Casey Accidental

A common issue leaders in product management, design, or engineering face is justifying investment in the “non-sexy” stuff. Non-sexy things include general user experience improvements, performance, developer velocity, infrastructure, technical debt, and, fortunately less than it used to be, growth. User Experience.

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The Path to CRO with TigerEye, CircleCl, Lattice, and Notion

SaaStr

The decision to leave a fairly scaled role leading 200+ AEs at LinkedIn to join a smaller-stage startup. The highs and lows always come, usually involving the people on your team. For Erica, the bad days are when they’re not executing or achieving growth the way they want. Each of these CROs describes what their worst day is.

Scale 265
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CRO Confidential: The Hangover’s Over: 5 Ways to Get Your SaaS Revenue Back On Track with Gong’s SVP Sales and Founders Fund

SaaStr

In the early days, it was about setting expectations that startups are hard and you must work hard to succeed. We are a tech startup, and in order to be successful, we expect you to put in a lot of hard work. If someone is working hard but isn’t working out, invest in them and see if you can get them into the high-performing category.

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CRO Confidential: Why Your Startup Needs A Rev Ops Leader With Cherishma Shah, Senior VP Of GTM Strategy, Operations, and Enablement at Guild Education (Pod 648 + Video)

SaaStr

A bad experience with a revenue operations leader might taint your view of the position at all future companies, but that would be a mistake, as CRO Confidential podcast host Sam Blond learned first-hand. If you’re growing quickly and making a lot of sales hires, you might invest earlier. Not every leader is created equally.