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11 Key SaaS Roles and Responsibilities in 2023

User Pilot

Before hiring, assess your current needs and hire as your company grows. They also manage finances and supervise one or more engineering teams. Product Marketing Manager: This person is tasked with developing product marketing campaigns , crafting compelling marketing messages, and coming up with ideas to retain customers.

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Hiring a Senior Executive? Ask These 3 Interview Questions

OpenView Labs

When you ask average questions, you get average hires. So I’m always on the lookout for provocative interview questions that help you learn much more about the person than just their canned answer to “What’s your biggest weakness?” Related: Are You Hiring for Culture Fit or Culture Add?

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Intercom’s Rich Archbold on how to run less software

Intercom, Inc.

It means reducing choices amongst engineering teams and standardizing technology, so our team can spend as much time as possible delivering value to customers. Our chat covers the origins of Run Less Software, how it has evolved at scale, and how it differs from the equally valid approaches of other engineering teams.

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SaaStr Podcast #403 with Loom VP of Sales Sam Taylor

SaaStr

403: Sam Taylor is the VP of Sales and Success @ Loom, the startup that helps you get your message across by making it easy to record instantly shareable videos. As for Sam, prior to Loom, Sam spent over 4 years at Salesforce following their acquisition of Quip, a startup Salesforce acquired for $750M where Sam was also the 1st sales leader.

Scale 177
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10 key lessons SaaStock18 attendees picked up

SaaStock

The Gold: these are very rare and hard to achieve at the scale-up stage, so you’ll mostly encounter them with startups. Black Holes: these are ideas that take up a lot of company effort while offering poor ROI. Work on developing your brand. Hire Game Changers to Propel Growth. Avoid them at all costs. Full post. .

Scale 103
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SaaStr Podcasts for the Week with Crossbeam and Podium – January 10, 2020

SaaStr

297: Bob Moore is the Founder & CEO @ Crossbeam, the startup that helps companies find overlapping prospects and customers while keeping the rest of their data private and secure. Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. Loving our podcast content?

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Reddit’s Nick Caldwell on engineering leadership

Intercom, Inc.

At Reddit, he led a team of 35 – none of whom knew how to manage other engineers. He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. Short on time?