User Pilot

APRIL 22, 2024

Product feature analysis is a powerful tool in the SaaS product manager’s arsenal. This analysis isn’t exclusive to SaaS; the principle applies when analyzing physical attributes for hardware products. Extract feature development insights. This article aims to simplify feature analysis. Specify the metrics to track.

Underperforming Technical Team 84

Underperforming Technical Team Software Review User Experience Retention 84

Baremetrics

DECEMBER 7, 2023

Before reading through yet another “Top-29 SaaS billing platforms” feature comparison post, decide how you want the billing tool to play with the rest of your operations stack. This post is part of an ongoing series for SaaS founders and CEOs on setting up their financial stack in a scalable manner.

Payment Solutions 52

Payment Solutions SaaS Payments Payments Software Review 52

FastSpring

DECEMBER 7, 2023

As the Director of Corporate Development & Strategic Partnerships at WP Engine , Carl has worked on many acquisitions and partnerships, including brands like Flywheel, Perfect Dashboard, Block Lab, and recently, Delicious Brains. “This is everyday for me, so I love talking about it,” says Carl Hargreaves about mergers and acquisitions.

Software Review 147

Software Review Technical Review Development Team Review Branding 147

Baremetrics

OCTOBER 11, 2021

Once users are in a position to invest in such a service, your SaaS should be the first that comes to mind. Building an organic audience through content marketing is also one of the most cost efficient marketing strategies available to SaaS start-ups that can’t afford to invest in expensive ad placements.

Content Marketing 113

Content Marketing SaaS Payments Investment Marketing 113

User Pilot

JANUARY 17, 2024

Scaling SaaS is not for the faint of heart. This guide explores 15 practical strategies you can adopt when scaling your SaaS business. TL;DR Scaling SaaS refers to the capacity of a business to grow without compromising performance and quality. Provide the necessary training for your sales teams.

Scale 90

Scale Scaling SaaS Underperforming Technical Team 90

Incredo

NOVEMBER 21, 2019

Precisely – about SaaS affiliate programs… SaaS partner programs entice both software providers and affiliate partners for various reasons: 1) SaaS products are usually low-cost. 2) Software companies can pay high commissions because they don’t sell physical products.

SaaS Payments 139

SaaS Payments Payment Methods Merchant Services Sales Recruiting 139

FastSpring

FEBRUARY 23, 2023

Needless to say, Michael knows a thing or two about helping software and big tech manage their global marketing presence. Pricing Strategies to Combat Stagflation 2022 Emerging SaaS Customer Markets How FastSpring Can Help FastSpring helps SaaS and software companies sell around the world. 00:01:00] Enjoy.

Payment Solutions 143

Payment Solutions SaaS Payments Strategy Software 143

The SaaS Garage

MARCH 12, 2020

And no, this gatherng was not triggered by the current crisis but, needless to mention, we did spend some time mingling about the “bad old tmes” of the post Sept. For Enterprise SaaS companies indices represent a fairly good mirror of the target marktes condition. 11 and Neuer Markt aera. Dos and pot. Don’ts.

Underperforming Technical Team 94

Underperforming Technical Team Payment Solutions Payment Methods Venture Capital 94

Intercom, Inc.

NOVEMBER 3, 2022

Scaling a support team is challenging enough as it is. You’re investing resources in hiring and training the right people, tracking different metrics at different stages, adding more and more complexity with each increase in headcount, use cases, and customers. For Natasha, the answer is a resounding yes.

Scale 206

Scale Outsourcing Services Software Sales Hiring 206

How To Buy Saas

MAY 29, 2024

Software as a Service (SaaS) has revolutionized various industries, and education is no different. Today, various SaaS platforms offer multiple tools and services that streamline learning and applying programming skills. But, few people know that SaaS is a secret weapon in handling programming tasks. And that’s not all.

SaaS 40

SaaS Underperforming Technical Team Cloud Education 40

SaaStr

JULY 11, 2023

What’s Actually Working For SaaS PR In 2023 … And What Isn’t Back when Jason wrote his SaaS founders’ guide to PR , he put out one of the most tangible and pragmatic guides to what makes hiring a PR firm truly worth it. What it does is give your company a bad name. It helps build morale for the team.

Social Media 167

Social Media SaaS Underperforming Technical Team Headcount 167

User Pilot

OCTOBER 30, 2023

Company data is one of the most valuable assets that a SaaS business can have. Internal culture, data quality, analysis tools, usage strategies, analysis methods, team skills, and strong leadership all impact the data maturity of an organization. Data maturity makes it easier for each team within an organization to leverage data.

Data 85

Data Underperforming Technical Team Government Scale 85

OPEXEngine

OCTOBER 5, 2021

Over the past decade, software has created tremendous value for investors and businesses, thanks largely to its transformative effect on the economy , its role in developing new cloud-based business models, and its ability to increase efficiency in operations. Sticky after all. Four ways to drive value.

Software Review 52

Software Review DevOps as a Service Software Underperforming Technical Team 52

SaaStr

JULY 1, 2021

What’s the secret to SaaS success at YCombinator? PlanGrid builds beautiful, simple software for the construction industry. Sam : We’re going to talk today about a lot of topics, but the general theme is, what’s the difference between good and great SaaS companies? Getting the team right is so key here.

VP of Engineering 260

VP of Engineering Sales Hiring Sales Recruiting Underperforming Technical Team 260

FastSpring

DECEMBER 8, 2022

As a former agency owner, now the Chief Marketing Officer at FastSpring, David Vogelpohl has helped many software companies scale around the world. We’ll handle all the hard stuff, such as localizing checkout, billing and ecommerce compliance, and tax management — and let you focus on building and growing your SaaS business.

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

CloudGeometry

MAY 22, 2021

In SaaS, technical debt isn’t a bug, it’s a feature – it’s a feature of creativity and velocity. If only some developers in the past had been more virtuous, frugal, expert, what have you, we could have… (“Closed that deal! This doesn’t mean customers cause technical debt any more than one can blame developers.

software development velocity 130

software development velocity Underperforming Technical Team SaaS Cloud 130

SaaStr

JULY 10, 2021

So let’s take a look back to a deep dive with the CEOs on what they learned building their first senior teams: ———-. As a founder/CEO, building your first management team is something that you often lose sleep over. What makes you feel that you need to level up your management, set up your first management team?

Sales Hiring 254

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 254

User Pilot

JULY 27, 2023

Confused about trying to understand SaaS roles? SaaS companies have many moving parts, and it can be difficult to determine who does what. TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. What is a SaaS business model?

Sales Hiring 91

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 91

SaaStr

JUNE 7, 2021

While it can be frightening to think differently, doing so has helped him make Veeva the biggest vertical SaaS success story of all time. If you don’t have tickets, lock in Early Bird pricing today and bring your team! The other thing is I’ve studied enterprise software for literally 30 years. Get tickets here.

Sales Hiring 331

Sales Hiring Underperforming Technical Team SaaS Headcount 331

User Pilot

FEBRUARY 22, 2024

Great SaaS customer support is the key to keeping your customers happy and satisfied with your product. We take a deep dive into the strategies of successful SaaS businesses and the tools that power your strategy. We take a deep dive into the strategies of successful SaaS businesses and the tools that power your strategy.

Customer Support 75

Customer Support SaaS AI Search Software Review 75

Audacix

OCTOBER 18, 2023

million to organizations who haven't invested adequately in software security testing, as per IBM research. While functional software testing is already regarded as a critical component of the software development lifecycle, unfortunately, automated software security testing remains an afterthought for the majority of software teams.

Software Review 40

Software Review Underperforming Technical Team Software Software Development 40

Audacix

FEBRUARY 5, 2023

Or maybe you're looking to shift left with application security so that you can build a culture of security within your development team? Whatever your reasons for researching this topic, the good news for you is that your team can take ownership of many of your application security testing activities.

Underperforming Technical Team 52

Underperforming Technical Team DevOps as a Service SaaS Sales Hiring 52

Totango

JULY 1, 2022

For B2B SaaS companies, customer loyalty drives subscription renewals and brand advocacy, making it a critical component of a profitable business model. This blog will look at why customer loyalty is vital for B2B SaaS businesses and how successful companies effectively cultivate it. First, we’ll discuss what customer loyalty is.

B2B 108

B2B B2C Underperforming Technical Team Business 108

Point Nine Land

MARCH 15, 2022

If you take a look at a 50 person sales team, you’ll likely find it to be very data-driven. They usually track low-level metrics about their app performance or errors, and agile teams have burn-down charts. Previous attempts failed or didn’t get a lot of adoption, usually because of some combination of these issues: Poor data quality.

Investment 52

Investment Underperforming Technical Team Sales Hiring Engineering 52

SaaStr

NOVEMBER 1, 2022

Sequoia Capital’s India arm put together a terrific summary of all their learnings about SaaS and Cloud from SaaStr Annual this year. They also did an A+ session at Annual with several top India SaaS founders, which you can catch below! Here’s 22 of the most relevant takeaways for India’s SaaS ecosystem.

Scale 213

Scale Sales Hiring Cybersecurity Underperforming Technical Team 213

Neil Patel

JANUARY 25, 2021

Everyone has questions when it comes to choosing data analysis software. Luckily, data analysis software can seriously simplify data analysis—provided you choose the right one. How to Choose the Best Data Analysis Software for You. Data analysis software isn’t a cheap investment, so use caution when making a selection.

Data Analysis 128

Data Analysis Software Data Scale 128

Sales Enablement, SaaS and Growth

OCTOBER 29, 2018

Retention truly is the foundation of growth for software as a service (SaaS) companies, but oftentimes, it is overlooked and undervalued. High SaaS churn is a corollary of poor retention - but it can creep up unannounced, and rather than deal a single fatal blow, it causes death by a thousand small cuts.

Churn 152

Churn SaaS Payments SaaS Payments 152

Chaotic Flow

AUGUST 18, 2015

SaaS businesses develop intimate, long term relationships with their SaaS customers. In fact, many public SaaS companies have yet to turn a profit. If they don’t keep their customers around for years, then all that capital invested in customer acquisition will have gone to waste.

Customer Success 138

Customer Success Underperforming Technical Team Scale SaaS 138

Panintelligence

FEBRUARY 7, 2024

Fintech SaaS success is won or lost based on the quality of the experience you deliver to customers, partners, and employees. This leads to a constant backlog of requests for data teams. And that’s exactly what we’ll unpack in the next blog in our Fintech SaaS series. Experiences that are built entirely on data.

Outsourcing Services 52

Outsourcing Services Outsourced Development SaaS Underperforming Technical Team 52

Chart Mogul

SEPTEMBER 15, 2023

For years we have been reading and hand-picking the best SaaS blog posts to share with 24K+ SaaS Roundup subscribers. Subscriber or not, anyone who wants to increase their SaaS knowledge will benefit by reading the curated posts below. In all seriousness though, that’s kinda what Horizontal SaaS promises (or tries) to be.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

The SaaS Garage

MARCH 12, 2020

And no, this gatherng was not triggered by the current crisis but, needless to mention, we did spend some time mingling about the “bad old tmes” of the post Sept. For Enterprise SaaS companies indices represent a fairly good mirror of the target marktes condition. 11 and Neuer Markt aera. Dos and pot. Don’ts.

Underperforming Technical Team 52

Underperforming Technical Team Payment Solutions Payment Methods Venture Capital 52

SaaStr

OCTOBER 26, 2023

Co-founder and CEO at Greenhouse, Daniel Chait, sits down with SaaStr CEO and Founder Jason Lemkin to share what’s new at Greenhouse, a successful recruiting software company at $200M in ARR today. You could do vanilla 101 SaaS practices and succeed. Hiring is complicated, so you have to build a lot of software to get to $200M ARR.

Sales Hiring 210

Sales Hiring AI SMB Scale 210

SaaStr

AUGUST 12, 2022

I think it’s a challenge to folks that think we are in some sort of terrible downturn for SaaS and cloud. While Azure and Google Cloud grew at record rates, Shopify for example, its SaaS business only grew 10% last quarter. You would take three to four years to deploy it for new investments, not follow-ons but new investments.

Scale 196

Scale SaaS Payments Scaling SaaS 196

Sales Hacker

MAY 8, 2019

A successful close is the end goal that every sales team guns for. But despite a focus on closing sales, it remains one of the biggest issues for teams. In fact, 36% of sales teams regard it as the most challenging part of the sales process, and 28% say it’s their top priority. Others don’t invest in nurturing relationships.

Underperforming Technical Team 110

Underperforming Technical Team Sales SaaS Forecasting 110

SaaStr

JANUARY 27, 2024

As a core part of Matt’s philosophy, people need to have their own domain and run open-source software because it allows them to control the entire stack of what they’re putting online. WordPress is its own ecosystem, a vibrant community of hundreds of thousands of people who create add-ons, plugins, and develop sites.

Underperforming Technical Team 274

Underperforming Technical Team Social Media Government Subscription 274

Intercom, Inc.

APRIL 4, 2019

The fastest growing software companies in recent years all have something in common – they started with little to no sales team. Yes, Slack started off with no sales team. Yes, Dropbox started off with no traditional sales team. It’s become apparent that for hypergrowth SaaS startups today, there are two distinct phases.

Scale 162

Scale Sales Hiring Underperforming Technical Team Payment Services 162

The Angel VC

MAY 17, 2017

In our weekly investment team call earlier this week we decided to pass on two early-stage SaaS startups that were both on track to grow from zero to $100k in MRR in their first 12 months of going live. And chances are that it would have been a good investment. I’ll keep you posted.)

Business Model 180

Business Model Venture Capital SaaS Underperforming Technical Team 180