SaaStr

AUGUST 29, 2022

10 Lessons Learned Scaling to $1B Valuation with Drift’s Co-founders : Reaching unicorn status is nice validation, but the luster fades when founders can’t navigate the hidden challenges that come with uncharted territory. Scaling Revenue in 2022: What’s the Same and What’s Different? What Could Possibly Go Wrong?

Scale 250

Scale Sales Hiring Marketplace as a Service B2B 250

Intercom, Inc.

JULY 11, 2019

If you’re a leader, he says, don’t try to scale your job. As the General Manager for HubSpot’s Service Hub , Michael knows a thing or two about keeping customers close. As the General Manager for HubSpot’s Service Hub , Michael knows a thing or two about keeping customers close. Customer service as a model for growth.

Scale 188

Scale Scaling Sales Hiring Underperforming Technical Team 188

How To Buy Saas

APRIL 16, 2024

These platforms eliminate the requirement for physical presence at traditional auction houses by offering a virtual marketplace where buyers and sellers can interact. Accurate car descriptions, open lines of communication, and helpful customer service can all help achieve this. They have truly revolutionized the automotive business.

Artificial Intelligence 52

Artificial Intelligence Automotive Technical Review Systems Review 52

Blulogix

FEBRUARY 19, 2024

With the cost of acquiring new customers significantly higher than retaining existing ones, businesses are increasingly focusing on innovative strategies to enhance customer experiences and reduce churn. Tailor experiences, from onboarding to customer service, ensuring each subscriber feels uniquely valued.

Retention 52

Retention Engagement Strategy AI Search 52

SaaStr

JULY 9, 2019

Join Anish Shivdasani, CEO of Giraffe, as he provides unique African experiences learned from scaling to 1M users. Now, unfortunately there are a lot of constraints in Africa, major constraints when you’re talking about setting up and scaling a startup. ” At this point we were offering the service for free.

Scale 167

Scale Sales Recruiting Scaling SaaS Payments 167

SaaStock

JANUARY 25, 2019

Since its launch in 2015, it has attracted more than 4,500 retailers who use it as their central marketplace. Some of its top uses include financial services, e-commerce, marketing, education, and many more. . The Brazilian platform Superlógica is created with small service businesses in mind. Funding to Date : $6.6M

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

FastSpring

NOVEMBER 18, 2020

For app entrepreneurs and ecommerce store owners, the battle to be noticed in the marketplace is ongoing. For customers, the process of looking for apps to download usually takes place in one of the four leading app marketplaces; Google Play, Apple App Store , Windows Store, and the Amazon App Store. Is it safe? Let’s go ??.

Payment Methods 136

Payment Methods Payment Solutions Merchant Services SaaS Payments 136

Blulogix

FEBRUARY 9, 2024

Navigating the Waves of Change: How Digital Transformation Impacts Monetization By BluLogix Team Digital Transformation: A Catalyst for Monetization Innovation In the ever-evolving business landscape, digital transformation has emerged as a powerful force, reshaping industries and redefining the paradigms of success.

Marketplace as a Service 52

Marketplace as a Service Scale B2B Subscription 52

Blulogix

FEBRUARY 16, 2024

Benefits of Automating CLM Enhanced Personalization: Automation tools can analyze customer data to deliver personalized messages, offers, and support at scale. Select the Right Automation Tools: Choose automation platforms that integrate seamlessly with your existing CRM, billing, and service delivery systems.

Payments 52

Payments Payment Services Revenue Management 52

Intercom, Inc.

FEBRUARY 26, 2018

Innovative startups. The first army are innovative startups. I’m referring to the full spectrum of business execution, from product management to design to engineering to marketing to sales to support and all the other functions needed to scale a business. Basic marketing and selling at a global scale is becoming easy too.

Software Review 224

Software Review Outsourcing Services Software Outsourced Development 224

OPEXEngine

NOVEMBER 12, 2019

A widely held view on strategy in the 1980s defined two ways to compete: firms could pursue either a low-cost advantage (usually through scale) or a differentiation advantage (by building intimate customer relationships). But there was also a major drawback: an inverse relationship between scale and intimacy.

Scale 40

Scale Scaling Underperforming Technical Team Marketplace as a Service 40

Sales Enablement, SaaS and Growth

MARCH 23, 2020

One of the biggest challenges businesses face when they grow is scaling effective , autonomous and quick decision-making. I leveraged many of the 52 mental models while working at various software as a service (SaaS) companies, but in truth, they can be applied anywhere, regardless of industry. Economies of scale. Innovation 14.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

Totango

JULY 22, 2022

When facing a struggling economy, it’s more important than ever to keep your customers engaged and reminded of why your products and services are critical to their success. We are constantly adding innovative new apps to our Customer Journey Marketplace , including our newest Engage Customers SuccessBLOC.

Communication 101

Communication Marketplace as a Service Technical Review Engagement 101

Scytale

SEPTEMBER 19, 2023

The financial technology (fintech) industry has revolutionized the way we manage our finances, conduct transactions, and access financial services. Achieving compliance enables fintech companies to expand their services globally, enter new markets, and form partnerships with financial institutions and other stakeholders worldwide.

compliance 52

compliance Cybersecurity Marketplace as a Service Technical Review 52

SaaStr

MARCH 19, 2019

Niall Wall, Box SVP of Business and Corporate Development alongside Vicki Lin, Stripe’s Head of Ecosystem and Cecilia Stallsmith, Slack’s Director of Platform Marketing discuss scaling your revenue via indirect channels and platform ecosystems. Vicki, if you’d give us your intro. Vicki Lin : Great. Thank you Ceci.

Payments 126

Payments Scale Scaling Revenue 126

Neil Patel

NOVEMBER 9, 2020

These acquisitions, which focus more on scope than scale, accounted for 90% of tech deals in 2019 , which is a 40% increase from 2015. The innovation and ability to push a startup idea into production mean the team has skills and knowledge that is invaluable to an established company. Micro Acquire. Who Is It For?

Technical Review 144

Technical Review Payment Methods Acquisition Development Team Review 144

OPEXEngine

FEBRUARY 22, 2022

SMB customers will want high-touch sales engagement and service delivery but SMM SaaS companies will likely not have the budget necessary to justify providing this level of sales support. The most common strategies are Direct Sales, Inside Sales, eCommerce Marketplaces, and Partnerships. eCommerce Marketplaces. Direct Sales.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

Blulogix

DECEMBER 21, 2023

Company B: A cloud storage provider used UBP to attract budget-conscious startups and scale with them. Their innovative per-gigabyte pricing attracted a wider audience and fueled exponential growth. Think of it as a B2B marketplace where usage drives the entire ecosystem.

AI Search 59

AI Search AI B2B Marketplace as a Service 59

User Pilot

OCTOBER 26, 2023

These initiatives can take many forms, like introducing new products, expanding into new markets, or increasing investment in innovation to gain a technological edge over the competition or expand the product range. It involves selling more of a business’s existing products or services to its current market. It gets even better.

Acquisition 105

Acquisition Scale Marketplace as a Service Onboarding 105

Intercom, Inc.

APRIL 18, 2019

They didn’t know it at the time, but they had also created an entire business category: an on demand, short-term rental marketplace, which has shot the value of their business north of $38 billion. This is episode six of Scale , a brand new podcast series on moving from startup to scale up. So how can we do more of that?

Scale 112

Scale Sales Recruiting Marketplace as a Service Sales Hiring 112

User Pilot

AUGUST 30, 2023

Product management and leadership From the struggle to balance innovation and market fit to maintaining a customer-centric approach to product development and navigating talks with business partners, product leaders face many challenges. The game-changing dynamics of scaling in the Machine Learning Revolution. Save your spot!

Scale 105

Scale AI Growth Hacking Innovation 105

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. What “customer success” looks like evolves as your company and customers scale upmarket.

Scale 177

Scale Customer Success Strategy Sales Hiring 177

OpenView Labs

JANUARY 5, 2021

about gathering in one place together with industry colleagues who are all looking to learn, innovate, connect, and score some cool swag. Together, they discuss the changing trends in B2B (and B2C) tech-driven products and services in the marketplace. There’s just something so special (and exhausting!) And the free coffee.

SaaS 83

SaaS Blockchain Marketplace as a Service Entertainment 83

Totango

MARCH 20, 2019

This means that our solutions can now be found in the Oracle Cloud Marketplace , and Oracle CX customers can take advantage of our innovative customer success technology to operationalize customer centricity across their organizations, complete their digital transformation and realize positive business results.

Enterprise 54

Enterprise Marketplace as a Service Scale Innovation 54

OpenView Labs

JANUARY 13, 2022

Product-lead growth continues to be one of the best ways to rapidly scale a software company, and best practices are increasingly shared and understood. Science, conscious consumers, and next-gen founders will drive ESG’ innovation in 2022. See: The Ultimate Product-Led Growth Resources Guide.

Pricing 82

Pricing Payment Services SaaS Payments Payment Solutions 82

User Pilot

APRIL 25, 2024

This process helps you understand what motivates your customers, enabling you to tailor your products and services to minimize risks from the start. Overall, market research equips SaaS entrepreneurs with the knowledge to meet their target audience’s needs effectively, guiding product adjustments and innovations based on informed decisions.

Market Research 52

Market Research Outsourcing Services Marketing Outsourced Development 52

SmartKarrot

MAY 9, 2022

Without a culture of innovation, it will be hard to beat the competition. Read on to learn how to create a culture of innovation at your company. How to Create an Innovative Culture? And while it is certainly helpful to have a solid financial foundation , innovation is an equally important part of a thriving business.

Innovation 10

Innovation Scale Marketplace as a Service Customer Success 10

Neil Patel

FEBRUARY 4, 2021

NP Digital is a performance marketing agency built by marketers, and our global offices allow us to deliver our specialized services to clients worldwide. Mike Kamo, Founder and Global CEO, NP Brands, is a leader in building, managing, and scaling businesses. NP Digital Marketing Services. and around the world.

VP of Engineering 126

VP of Engineering Marketing Marketplace as a Service Social Media 126

FastSpring

MAY 20, 2019

It’s possible that you can’t afford to use an outside agency, particularly if you’re not going to see an immediate return on your investment for their services. They could even help you scale your operations globally too! Again, it’s important to check out the agency’s customer service record. The Cons of In-house Ecommerce.

Outsourcing Services 79

Outsourcing Services Payment Methods Payment Solutions Outsourced Development 79

FastSpring

DECEMBER 18, 2018

This year we made it even easier for businesses to scale their online store on WordPress with our very own plugin. We take great pride in delivering the best ecommerce platform that helps software businesses succeed in the global marketplace. Introduced the FastSpring Plugin for WordPress.

Marketplace as a Service 66

Marketplace as a Service Sales Hiring Scale Leadership 66

Sales Hacker

MARCH 30, 2021

Scaling sales during the pandemic. Scaling Up During The Pandemic [11:40]. Leveraging the next generation of artificial intelligence, the platform allows sales reps to deliver consistent, relevant, and responsible communication for each prospect every time, enabling personalization at scale previously unthinkable.

Scale 103

Scale Payments Technical Advisors Sales Recruiting 103

Totango

FEBRUARY 22, 2021

Amid the constant changes from the COVID-19 pandemic last year, our customers changed the game in their own industries, adapting to the unknown with resilience and innovation by transforming their customer interactions at unprecedented speed. Totango Sets New Records.

Customer Success 62

Customer Success Scale Marketplace as a Service Technical Review 62

ChurnZero

FEBRUARY 1, 2019

There are Customer Success leaders out there who are always looking at things a little differently, who are ahead of the curve and who are continually learning and pushing innovation. In this role, he leads all aspects of Ellucain’s global Customer Success, Professional Services, and Technology Management organization.

VP of Engineering 53

VP of Engineering Customer Success Scale Marketplace as a Service 53

SaaStr

JUNE 3, 2020

The SaaS Trust Crisis is making it harder to market and sell software and services than ever before. And today, I’m very excited to be the co-founder and CEO of G2 where we’re building the world’s leading marketplace for SaaS software. The situation is getting worse. Godard Abel | Co-Founder and CEO @ G2.

Software Review 189

Software Review Scale Technical Review SaaS 189

Navint

JANUARY 29, 2019

And so they’re constantly innovating. So this, this is the never ending game it gets is also a dynamic marketplace. But they’re up to like a million, so a million and half their assets in the field are smart assets now and so they can envision all these new services that they can launch on top of their products.

Subscription 53

Subscription Payment Features Marketplace as a Service Scale 53

Sales Hacker

SEPTEMBER 20, 2022

The first and only engagement and intelligence platform built by revenue innovators for revenue innovators. Brandon Barton is a hospitality tech entrepreneur who has used his experience working in operations at the top hospitality groups to build and scale early-stage tech products that help restaurateurs.

Technical Review 54

Technical Review Sales Hiring Scale Marketplace as a Service 54

Totango

JANUARY 17, 2019

You can consider your customer to be in the onboarding phase right up until they start to gain value from your products and services. After all, you want them extract value out of the products and services you sold them. #2. A rapid onboarding process is your first chance to impress. Prepare for Escalation. Customer Nurturing.

SaaS 74

SaaS Marketplace as a Service Underperforming Technical Team Scale 74