User Pilot

OCTOBER 31, 2024

A product analytics strategy is essential for any business looking to make informed decisions about product development and user experience. Plus, there are many reasons why you need a product analytics strategy: Aligns product development with user needs and business goals. Lack of team resources. Outdated technology.

Strategy

User Pilot

OCTOBER 19, 2024

Satisfaction in SaaS, therefore, isn’t simply about developing a nice product and launching it in the market. For instance, you can launch a CSAT survey after a customer interacts with your support team. Similarly, unhappy customers are more likely to tell others of their poor experience. Userpilot review on G2.

Business

User Pilot

DECEMBER 31, 2024

Autocapture for recording in-app events without manual tags. While your product managers use our analytics reports to track product usage, your engineering teams can use our session replays to uncover bugs, and your customer support team may use our in-app help center feature to offer self-service and reduce support tickets.

Technical Review

User Pilot

JANUARY 2, 2025

The survey aims to better understand users workflows and help prioritize product development initiatives, like new integrations, that add the most value to its users. Key takeaways from this example Multimedia support adds clarity: Allowing users to attach screenshots or videos ensures developers get precise insights into user challenges.

Scale

Sales Hacker

MAY 9, 2025

They kept the focus on the core value proposition of helping teams write, plan and collaborate to create better workspaces, while still having the AI inclusion. Bad: We use AI to streamline sales workflows. One tool where teams can: create strategy, build pipeline, track tenders and win bids.

AI Search

BetterCloud

JANUARY 15, 2025

This is why security teams require SaaS security assessments. It gives the bad actor access to a users browser, hijacks the session, and then redirects the user to malicious sites. Stolen credentials: Stealing user access permissions or exploiting weak passwords, is another threat to all organizations. But whats in them?

Payment Solutions

Sales Hacker

JUNE 17, 2025

But behind every product launch and revenue milestone is a team – and building that team is one of the hardest and important parts of the journey. Build the team that builds the company.” – that is part of your go-to-market strategy responsible for growth. There are real estate developers. Like it’s not squishy.

AI

FastSpring

FEBRUARY 6, 2025

You get to work with a lot of different teams. Is your big company doing a return to office and you have to badge in for four hours every day to sit on Zoom with your team that lives in Virginia? And so you want to make sure that your team is also aligned on what they’re looking for and also where your company is going.

SMB

User Pilot

OCTOBER 31, 2024

Feedback management tools : Apps for organizing, categorizing, and analyzing feedback from multiple sources to guide decision-making and product development. Finally, Typeform integrates seamlessly with various platforms, which enables teams to organize feedback and streamline data transfer across tools. Maze Type : User testing tool.

Software Review

How To Buy Saas

FEBRUARY 25, 2025

Effective sales teams are also 81% more likely to be consistent CRM users , underscoring how vital these systems are for success. By the end of this guide, youll have a clear understanding of each platforms strengths, weaknesses, and ideal use cases. Startups, SMBs, and mid-market; teams wanting all-in-one marketing + sales.

Scale

Frontegg

JULY 28, 2025

Attackers exploit system weaknesses to gain elevated access, often through poorly configured permissions or software vulnerabilities. Tips from the expert Anthony Dombrowski Developer Relations Anthony Dombrowski is a product manager and developer advocate with expertise in developer experience, cybersecurity, and product strategy.

Underperforming Technical Team

How To Buy Saas

AUGUST 4, 2025

What if an intelligent agent could answer common questions or reach out to new leads at 3 AM, giving your team a break? In reality, the best platform is the one that fits how your team works and what you’re trying to achieve. This lowers the barrier to entry for small businesses or non-technical teams to leverage advanced voice AI.

AI

User Pilot

JULY 17, 2025

Many product teams focus on new customer acquisition but ignore the cost of losing customers they’ve already paid to acquire. My team consistently maintains a net retention rate above 99% by focusing on product engagement and user segmentation. Customer churn happens for two main reasons : voluntary and involuntary.

Churn

Sales Hacker

JUNE 6, 2025

AI is transforming how go-to-market teams operate. Here are several ways we heard from leaders that they’re actively doing to reinforce certain skill development: Manual before automation. Leaders like Kevin “KD” Dorsey use AI to surface rep weaknesses, diagnose call issues, and build targeted training.

AI Search

Frontegg

MAY 23, 2025

Event-based OTPs (such as those used in the HMAC -based one-time password, or HOTP, algorithm) marked an early step in this transition. The development of Time-based OTPs (TOTPs) further improved upon HOTP by eliminating the need for user action to increment counters.

Underperforming Technical Team

Teamgate

JUNE 11, 2025

Developer API Documentation, API, Examples, FAQ and more. Developer API Documentation, API, Examples, FAQ and more. Great for small to medium teams with a pay-as-you-go pricing model. Ideal for teams needing real-time insights and distributed system support. Best for teams managing complex microservices.

Scale

SaaStr

MAY 23, 2025

After years of private market purgatory, we’re finally seeing real liquidity events return. The AI Bubble Is Real — And That’s Not Necessarily Bad We’re living through the biggest AI deployment in corporate history. The facts are too bad. After 4+ years. There’s no way they lose 100%.

Underperforming Technical Team

Blulogix

JUNE 16, 2025

By BluLogix Team Why MGI Research Ranked BluLogix a Top Agile Billing Platform in 2025 In May 2025, BluLogix was recognized by MGI Research in its Agile Billing Top 50 Buyer’s Guide —a definitive analysis of the top billing platforms for businesses navigating modern monetization.

Payment Features

Unbounce

JULY 17, 2025

Misleading bounce rates: Single-page visits aren’t always bad. Watch for external factors : Seasonality, promotions, or news events can skew results. The most successful companies don’t treat optimization as an event—they make it a habit. Treating tests as isolated events rather than connected experiments.

Scale

User Pilot

DECEMBER 18, 2024

Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. Poor performance includes slow loading times, complex design, confusing navigation, and unresponsive features. To assign meaning to whether the numbers are good or bad, context is crucial.

Data

User Pilot

NOVEMBER 29, 2024

Teams can use Fullstory’s session replay to: Identify frustration signals like rage clicks or dead clicks to uncover UX pain points. Improve collaboration and break down data silos by sharing session insights directly with your UX, development, or support colleagues. Fullstory session replay. Fullstory session replay viewing controls.

Underperforming Technical Team

FastSpring

APRIL 24, 2025

Since 2010, she’s been leading teams, building websites, web applications for nonprofits, K through 12, higher education, government, businesses of all sizes. And so I think there are a lot of self-taught developers that just don’t know. And I’m giving that a bad description.

Business

Blulogix

JUNE 18, 2025

By BluLogix Team Channel Chaos: How to Monetize Through Partners Without Losing Control—What the MGI Report Says In MGI Research’s 2025 Agile Billing Top 50 Buyer’s Guide , BluLogix earned recognition not just for usage billing and mediation, but for something most billing platforms barely touch: n-tier partner monetization.

Payment Features

Sales Hacker

AUGUST 11, 2025

Watch: [link] 26:10 — Launching the experimental enterprise sales team and the patience it took to scale it. Piper is the top-ranked AI SDR on G2, trusted by hundreds of high-growth GTM teams — including many in the GTMfund community. That means your team spends less time chasing and more time closing. It was super clear.

Scale

SaaStr

JUNE 9, 2025

HubSpot now has 95% of their engineering team using AI tools daily, customers seeing 70-80% ticket resolution rates with AI agents, and a fundamental reimagining of what B2B software can be. “If you’re not seeing that [excitement], it’s brutal, but you got the wrong team,” she emphasized. .”

AI Search

User Pilot

APRIL 2, 2025

In this article, I’ll show you how Userpilot helps product teams cut through the noise and understand what really matters in mobile user behavior: no data science degree required. The platform’s code-free implementation makes it accessible for product managers who want insights without constantly relying on developers.

Mobile

User Pilot

MARCH 17, 2025

The ability to trigger the user guides following specific in-app events is a nice-to-have that will help you build more contextual in-app experiences. Today, Userpilot is used by multiple roles in my product team and covers analytics, building guides, and creating product communication. – Gustavo M. – Bianca R.

Software Review

User Pilot

JULY 14, 2025

No-code campaign management: Your marketing and product teams shouldn't need developers to launch campaigns or update messaging. Team collaboration tools: When multiple teams manage customer engagement, you need shared workspaces, clear permissions, and the ability to coordinate campaigns, keeping everyone aligned.

Engagement

User Pilot

FEBRUARY 12, 2025

This guide breaks down a simple, step-by-step RCA process designed for SaaS teams. you can use a product analytics platform that auto-captures events like Userpilot). software development) to identify causal factors of a specific problem. Involve cross-functional teams. Use data to prove assumptions (not vice versa).

Technical Review

How To Buy Saas

MAY 26, 2025

Whether youre a developer tuning a model or a business leader integrating AI into your product, knowing how LLMs are trained helps you make better decisions in leveraging this technology. LLM developers pull in text from every corner of the digital world.

Artificial Intelligence

SaaStr

JULY 15, 2025

The Immediate Wins: High-Impact, Ready-to-Deploy AI Outbound SDRs: 90-100% Replaceable (With Serious Caveats) The Reality : You can replace virtually every outbound SDR on your team with AI today. SaaStr ran separate campaigns for lapsed sponsorship accounts, previous event attendees, recent website visitors, and cold outbound.

AI

User Pilot

MAY 31, 2025

Intercom Mobile is a suite of mobile software development kits (SDKs) that lets you embed customer messaging , support, and engagement into your mobile app. Intercom Mobile cons Poor customer support For a support tool, its quite a surprise to see many users complain about the lack of sufficient customer support. Source: G2.

Mobile

Unbounce

AUGUST 1, 2025

But what if testing wasn’t a one-time event, but an ongoing cycle of small, evidence-based improvements? Product development teams have used this approach for decades. More blog posts by Josh Gallant How iterative testing improves marketing performance Far too many marketing teams try to hit home runs with every campaign.

Scale

User Pilot

MARCH 5, 2025

Best for: SaaS product teams who want a powerful but easy-to-use platform to improve onboarding, increase product adoption, and drive user engagement. Ease of use and implementation Userpilot is known for its intuitive, no-code builder, making it easy to create and customize in-app experiences without needing developers.

Software Review

Sales Hacker

DECEMBER 6, 2024

Special thanks to Jason Saltzman and Live Data Technologies for sharing access to real-time job change data for over 88 million professionals, revealing critical trends across customer success and go-to-market teams. Another emerging trend is presales teams taking ownership of customer success.

Customer Success

User Pilot

MARCH 24, 2025

Want to advance your career in mobile product management or find top talent for your team? You will collaborate with engineering, design, and business teams to deliver cutting-edge mobile solutions that improve efficiency, user adoption , and overall product performance. Who would be a BAD fit for this job?

Mobile

Full Session

DECEMBER 23, 2024

Find underperforming areas, try out different designs, confirm what works, and make your site easier and faster to use with UX heatmap tools. LogRocket LogRocket is a comprehensive product analytics and session replay platform that helps software teams improve user experience and troubleshoot issues.

Payment Services