Clouded Judgement

JUNE 6, 2025

Every week I’ll provide updates on the latest trends in cloud software companies. ARR (annual recurring revenue) is a hallmark SaaS metric rooted in predictability. When I’m doing diligence and ask a customer, “Why did you go with vendor X?” Follow along to stay up to date! ” Undefined ROI.

Cloud 144

Cloud Technical Review Software Review Technical Advisors 144

Incredo

DECEMBER 12, 2019

How many software review sites are you present at? Do you know what role your SaaS product reviews can play in your business success? The truth is – product reviews can help you in a number of ways and even be crucial in your sales process. And you know why people are subscribing to your software.

Software Review 37

Software Review Systems Review Software Social Media 37

Tom Tunguz

MARCH 24, 2020

The corollary to working online will be software to improve collaboration for distributed teams. In tandem, security software spend is sure to grow. As colleagues communicate more ideas online, companies will have to secure these thoughts to protect their intellectual property. Could we do it at $500k or $5M?

Software Review 361

Software Review Technical Review Entertainment Outsourced Development 361

User Pilot

MAY 31, 2025

This article will provide an in-depth review of the platform. Well cover its key features, pricing, and real user reviews. Intercom Mobile is a suite of mobile software development kits (SDKs) that lets you embed customer messaging , support, and engagement into your mobile app. Tracking carousel engagement with Intercom.

Mobile 70

Mobile Software Review Pricing Underperforming Technical Team 70

FastSpring

DECEMBER 7, 2022

Chargebee is a robust subscription management platform. However, there are certain aspects of collecting recurring payments that you would still be responsible for when using Chargebee, such as: Connecting to payment gateways manually. Reconciling payments, fulfillment, refunds, etc. Zoho Subscriptions.

Payment Methods 148

Payment Methods Merchant Services Payment Services Payments 148

User Pilot

OCTOBER 19, 2024

Unlike traditional businesses, most SaaS businesses operate the subscription pricing model. Instead, it involves several key aspects, including: Product functionality : The software solves the problems it was designed to solve. According to one report, 95% of customers will read online reviews before buying a product.

Business 111

Business Underperforming Technical Team Customer Lifetime Value Systems Review 111

Subscription Flow

OCTOBER 2, 2024

This may happen due to a variety of reasons, which we will explore shortly. For subscription-based businesses, revenue leakage means the waste of potential capital which has been rightfully earned. The causes behind this gap range from errors in subscription handling to recurring billing inefficiencies.

Payments 105

Payments Payment Features Payment Services Payment Solutions 105

Blulogix

FEBRUARY 13, 2025

By Inga Broerman The Renewal Blind Spot: Where Subscription Businesses Lose the Most Revenue Renewals should be a source of predictable, recurring revenue yet for many subscription businesses, they are a pain point filled with inefficiencies, missed opportunities, and revenue leakage. Delayed payments and unpredictable revenue.

Payment Features 59

Payment Features Payments Subscription Revenue 59

User Pilot

AUGUST 26, 2024

You import your software subscriptions and can monitor all your spending, approve purchases, automate renewals, and control access from one place. Results : Userpilot improved customer engagement in just a week, with in-app messages significantly outperforming email. Book the demo! UI pattern builder in Userpilot.

Software Review 104

Software Review Engagement Sales Hiring AI Search 104

Neil Patel

DECEMBER 13, 2020

Everyone I work with uses document management software, and you should too. Once you get started, you’ll see that it gives you tons of advantages beyond security. The Top 5 Options for Document Management Software. How to Choose the Best Document Management Software for You. Document Engagement Metrics.

Payment Solutions 145

Payment Solutions Payment Services Software Review Software 145

Neil Patel

DECEMBER 5, 2020

These are just two of the reasons that any business looking to grow should get auto dialer software. Here are the top six auto dialer software options on the market. The Top 6 Options For Auto Dialer Software. How to Choose the Best Auto Dialer Software for You. The Different Types of Auto Dialer Software.

Software Review 145

Software Review Software Scale compliance 145

Neil Patel

MARCH 2, 2021

What’s in a review? Reviews aren’t just about finding out what consumers think you’re doing right or where you can improve. Let me show you why you should be scoping out reviews for your business. Why It’s Important for Your Business to Get Reviewed. Why It’s Important for Your Business to Get Reviewed.

Software Review 136

Software Review Technical Review Scale Merchant Services 136

Neil Patel

MARCH 7, 2021

Drag-and-drop theme builder: The pinnacle of “easy” as far as building an online store is concerned is a drag-and-drop builder, which you can use with Shopify to make sure your store looks exactly how you want it to–without drowning in endless code. You can accept credit cards anywhere— both online and in-person with their POS app.

Payment Methods 144

Payment Methods Software Review Systems Review Payment Services 144

Stax

APRIL 3, 2025

The solution should implement the following data security measures: PCI compliance – The Payment Card Industry Data Security Standard (PCI DSS) is a payment data handling regulation designed to keep cardholder data safe. This protects sensitive payment data from interception by cybercriminals.

Payment Methods 88

Payment Methods Merchant Services Payment Solutions Payment Services 88

Neil Patel

SEPTEMBER 19, 2020

So to help you out, I created a list of considerations to think about as you go through the process and reviewed the top five blogging platforms on the market today. Website builders are all-inclusive, drag-and-drop design tools that let you quickly build an entire website without touching any code. However, they’re not free.

Software Review 145

Software Review Social Media Government Branding 145

Clouded Judgement

AUGUST 25, 2023

This is the first S-1 we’ve seen in almost 2 years from a software company! We focused on marketing automation within eCommerce as our first application use case, and we believe our software is highly extensible across a broad range of functions and verticals.” Klaviyo filed their initial S1 statement today.

Benchmarks 246

Benchmarks Artificial Intelligence Data Software Review 246

Intercom, Inc.

NOVEMBER 30, 2021

. “The real value support software offers is in the approach it enables and how it impacts the customer and team experience” But here’s the thing: a toolset is not a strategy. Sure, you can compare different software packages by their features, but that’s like marrying someone based on their dating profile.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

Payrix

JANUARY 30, 2024

Their cloud-based software suite supports donor engagement, member management, event planning, volunteer tracking and more, allowing their clients to put focus back into doing good. In pursuit of transforming how nonprofits are supported, Neon One knew their clients faced integration issues and lacked payments expertise.

Payments 130

Payments Merchant Services Payment Solutions Payment Services 130

Neil Patel

OCTOBER 16, 2020

However, that means choosing the best marketing automation software for your business and team is harder than its ever been. From enterprise-grade solutions to the most affordable options, my team and I have researched, tested, and used just about every software you can imagine. The top 6 options for marketing automation software.

Software Review 145

Software Review Scale Software Marketing 145

Neil Patel

JANUARY 15, 2021

That’s where contact management software can be one of your most valuable sales sidekicks. In this extensive guide, I review five of the top contact management tools on the market and walk you through the best features as well as their price points. The Top 5 Options For The Best Contact Management Software. Let’s get started.

Software Review 144

Software Review Scale Software Management 144

User Pilot

FEBRUARY 28, 2024

Pendo Engage is an in-app guidance and feedback collection tool to help you track key metrics or usage data. This guide will go over the benefits of using Pendo Engage, what it's most commonly used for, how much it costs, and the reasons why you might need an alternative! What is Pendo Engage? Source: Pendo. Custom themes.

Software Review 105

Software Review Engagement Technical Review AI 105

User Pilot

JANUARY 16, 2023

Are you searching the market to find the best churn management software for your SaaS company? Churn management software is a tool or suite of tools that help you collect customer data, analyze customer attrition , and predict churn. Features to look for in customer retention software: Analytics and tracking. User Engagement.

Software Review 105

Software Review Churn Retention Software 105

Neil Patel

SEPTEMBER 27, 2020

An applicant tracking software , also known as ATS software, can help businesses reach a wider pool of qualified applicants as well as manage data from various sources – all at a single platform. This software is used by departments and hiring managers to carry out internal hiring. ATS Software Type.

Software Review 145

Software Review Software Interviewing Scale 145

Payrix

FEBRUARY 4, 2025

Interested in learning more about software-led payments or joining the current Embedded Payments conversations in your organization? This blog post is your ultimate guide to understanding the most used payments terms today. To qualify as P2PE, the solution must be validated by the PCI Security Standards Council.

Payment Services 100

Payment Services Merchant Services Payment Solutions Payment Methods 100

Neil Patel

NOVEMBER 20, 2020

Free video editing software has become increasingly popular in recent years, and the perks of the programs are always evolving. These days, you can create high-quality, engaging video content that converts without paying the high sticker price of big-name software. Is Free Video Editing Software as Effective as Paid Tools?

Software Review 145

Software Review Software Systems Review AI Search 145

Buffer Resources

OCTOBER 28, 2024

A lot of these marketing software offer free or low-cost versions. It helps you manage your online presence so you can post consistently and on a schedule you choose — which can help improve engagement. Optimize your posting times for maximum engagement. Gauge audience sentiment with AI-powered analysis.

Social Media 105

Social Media AI Search Marketing Business 105

Stax

MAY 30, 2024

Field service management software is a system that helps a company monitor and coordinate their employees’ activities off the company’s premises. The software allows managers to view and modify work schedules, orders, inventory, invoices, customer account records, and other records in the database.

Payment Solutions 88

Payment Solutions Payment Services Merchant Services SaaS Payments 88

User Pilot

MAY 7, 2024

Capturing audiences to engage with your product is one thing — but to keep that same audience engaged is another thing entirely. In-app messaging is the hottest new method of customer engagement , with SMS and email engagement campaigns taking a secondary role. These include but aren’t limited to: No code builder.

Software Review 104

Software Review Technical Review Software Scale 104

Intercom, Inc.

JUNE 13, 2022

Surveys: Now even more insightful and engaging. We’ve added three new updates to Surveys: advanced reporting, branching logic, and triggering Surveys via code in your mobile app. Reach and engage users in the right place and at the right time by launching Surveys from a button anywhere in your mobile app.

Data 197

Data Software Review Systems Review Mobile 197

How To Buy Saas

JUNE 10, 2025

AI is reshaping how we create content and engage users. In 2025, Content AI tools can write articles, blogs, or code; Video AI tools can auto-generate video clips and edit footage; and Chatbot AI tools provide conversational interfaces for customer support. Pricing & Value: Free tiers, competitive subscription plans, and ROI (e.g.

AI Search 49

AI Search AI Artificial Intelligence Software Review 49

Intercom, Inc.

MARCH 10, 2022

Activate proactive engagement across your e-commerce site. Proactive engagement. This end-to-end payment process removes the need to fumble around for customer plans or payment details. As we’ve said before, no software is an island. This is where having the right tech stack comes into play.

Payment Methods 209

Payment Methods Technical Review Payments Payment Solutions 209

Stax

FEBRUARY 28, 2024

Here’s an interesting stat: 70% of businesses consider subscription and membership models indispensable for future commercial growth and expansion. Software-as-a-service (SaaS) businesses need to constantly evolve their offerings to stay fresh and relevant. How do you add payment processing capabilities to your software?

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

Sales Hacker

OCTOBER 18, 2024

Product : Vanta Your deal is almost closed, and all that’s left is the security review. But when it comes to those lengthy security questionnaires, the endless back and forths between you, your security team, and the customer can often cause deals to stall out, leaving your deal at risk and dollars on the table.

Sales Recruiting 101

Sales Recruiting Software Review Scale AI 101

Buffer Resources

JULY 22, 2024

Sometimes, you might think of running social media ads due to situational factors in your business. Engagement is for increasing the interaction of your target customers with your company. If you want them to visit your website, check out your social media page, or watch a video/read an article in full, choose the engagement objective.

Social Media 103

Social Media Advertising Outsourcing Services Scale 103

Totango

SEPTEMBER 6, 2022

How to Make Quarterly Business Reviews Count. A quarterly business review (QBR) gives you four opportunities per year to showcase the value your product delivers to customers. The course of a QBR may cover: A review of previous goals and current performance. An analysis of obstacles impeding performance and solutions.

Technical Review 113

Technical Review Software Review Business Scale 113

User Pilot

APRIL 26, 2024

Do that by choosing the right customer tracking software for your business. To help you out, we’ve come up with a list of the 13 best customer-tracking software solutions in the industry. TL;DR Customer tracking software helps you monitor and analyze your users’ behavior across different channels.

Software Review 105

Software Review Software Scale Systems Review 105

User Pilot

MAY 29, 2023

Customer engagement and customer retention go hand in hand. Having a customer engagement framework in place will make it easier to organize your customer engagement efforts and track their results. There are five customer engagement stages: acquisition, activation, adoption, retention, and revenue/advocacy.

Engagement 96

Engagement Software Review Systems Review Retention 96