Blulogix

FEBRUARY 9, 2024

As companies delve deeper into subscription models and agile monetization platforms , the necessity of integrating disparate processes—from sales and marketing to finance and customer support—becomes unmistakably clear. This operational efficiency ensures that resources are optimized and focused on strategic initiatives.

Technical Review 52

Technical Review Systems Review Operational efficiency. B2B 52

Valerian Tech

JULY 5, 2023

Additionally, implementing guest engagement platforms and smart room technologies enables guests to control in-room amenities and services effortlessly. Increasing Efficiency and Streamlining Operations Efficiency is vital in managing the complex operations of a hospitality business.

Payment Services 52

Payment Services Technology Payment Solutions CTO Hire 52

Valuize Consulting

DECEMBER 22, 2021

The initial sale represents only a fraction of a customer’s lifetime value; if you want the customer to realize their full revenue potential, you have to ensure their success and deliver tangible value throughout the customer journey, starting in your Pre-Sales motion and seamlessly carrying through to Post-Sales.

Customer Success 52

Customer Success Sales Retention Operational efficiency. 52

Navint

FEBRUARY 26, 2020

“In partnering with Jitterbit, we’re incredibly excited to leverage its enterprise integration platform as a service to now offer our clients greater ability to unify sales and finance.” Alameda, Calif., and West Henrietta, NY, Feb. ” About Jitterbit, Inc. To learn more, visit us at www.navint.com. ###.

Revenue 85

Revenue Operational efficiency. Enterprise Finance 85

Mattermark

AUGUST 30, 2017

The options around assembling tooling to make a sales funnel operate efficiently are numerous and daunting. We thought it’d be great to chat with some founders of companies building sales tools to see how they not only use their own products, but how they use other products and processes as well.

Sales 51

Sales AI Operational efficiency. Sales Funnel 51

Intercom, Inc.

AUGUST 16, 2022

Conversation history is carried across channels, empowering your team to provide personal, efficient support without losing context. With the digital landscape becoming a highly competitive space across all industries, engaging – and retaining – the customers you have is easier (and more effective) than winning new ones.

Headcount 118

Headcount Scale Sales Hiring Customer Lifetime Value 118

Neil Patel

JULY 31, 2021

Based on the AIDA model, then, a traditional-style sales marketing funnel might look something like this: The problem? This is a rigid and fairly unrealistic way to view how people move through the stages of a sales cycle. Leads are human, and the sales process is rarely linear.

Software Review 145

Software Review Social Media Sales Funnel Branding 145

Valuize Consulting

JUNE 9, 2022

As the nexus for all customer data , CS Operations leadership Leader plays a key role in generating data analysis and deriving key insights that strongly influence the direction of your organization at large. At the heart of a powerful CS Operations function is actionable customer data. Technical Expertise.

Sales Hiring 52

Sales Hiring Customer Success Scale Leadership 52

ChurnZero

JUNE 12, 2020

Today, you’d be hard-pressed to find a high-velocity Sales, Marketing, or Product team without a designated operations function. Beloved by their tactical peers, operations brings needed order and logic to busy, results-oriented teams. They focus on how to get things done faster, better, and more efficiently.

Customer Success 80

Customer Success Scale Underperforming Technical Team Sales Hiring 80

Neil Patel

OCTOBER 24, 2020

In a nutshell, they can give you expert opinions, analysis, and recommendations that can help ensure a more objective-based approach to grow your business and maximize sales – all at the same time. Question about tactics and various marketing channel s for boosting customer engagement. Operations Consultants.

Consulting 132

Consulting Sales Hiring Technical Review Sales Recruiting 132

InsightSquared

MARCH 8, 2021

I transitioned from education to software in 2008, and I have held roles in everything from project management to sales. Today, I direct Field Enablement for the sales organization. Focus on the things that you can control and work to win, understanding as you engage with your team, or anyone really.

Technical Review 62

Technical Review Development Team Review Underperforming Technical Team Systems Review 62

SaaStock

FEBRUARY 12, 2019

How they dared with the next step, yet maintained operational efficiency all along. Our agenda on the main day of the conference is built around the most relevant themes for the market: Scaling sales and marketing. Instilling discipline in sales execution. Building intuitive products.

Scale 145

Scale SaaS Sales Hiring Operational efficiency. 145

ChurnZero

MAY 20, 2021

Activities: Customer segmentation, defined CSM engagement models, defined customer journey maps, alignment between Sales and Customer Success. But the best Sales and Marketing teams (which also have a relationship component) use well-defined processes and data integrations to drive their operations. Transform Phase.

Customer Success 90

Customer Success Payments Payment Services Scale 90

OpenView Labs

MARCH 10, 2019

Typeform is a unique online form and survey solution that makes the data collecting process more conversational and engaging for respondents. I was originally hired as Head of Sales, but quickly transitioned to building out our customer success team in order to proactively improve retention. Making Customer Success Scalable.

Scale 69

Scale Customer Success Scaling Sales Hiring 69

Kellblog

MARCH 11, 2020

The services team should be introduced as late as possible in the sales cycle; ideally after contract signing, in order to eliminate the chance a post-sales consultant will show up, tell the customer “the truth,” and ruin a deal. We had a pretty formulaic sales cycle, from discovery to demo to proposal.

Underperforming Technical Team 99

Underperforming Technical Team Sales Hiring Consulting Forecasting 99

SaaStr

JANUARY 17, 2020

But when it comes to building out their company, being able to execute, go to market, being able to be operationally efficient, that is really going to be done by providing amazing solutions, which SaaS has really pioneered as an industry across pretty much every vertical, every business function there is. Does that work for you, Yousuf?

CTO Hire 133

CTO Hire compliance Scale Startup 133

OPEXEngine

DECEMBER 23, 2020

The services team should be introduced as late as possible in the sales cycle; ideally after contract signing, in order to eliminate the chance a post-sales consultant will show up, tell the customer “the truth,” and ruin a deal. ARR < $25K), use a low-touch sales model and focus on the small and medium business market [1].

Underperforming Technical Team 52

Underperforming Technical Team Sales Hiring Consulting Forecasting 52

SmartKarrot

DECEMBER 16, 2022

Focus on delivering service excellence through human’ engagement therefore confidence and experience in speaking to a large number of customers, some of which will be in a challenging situation is absolutely essential in this role. Scale team to keep up with sales progress; attract, retain, and enable exceptional talent.

Customer Success 19

Customer Success Scale Technical Review Operational efficiency. 19

SaaStr

AUGUST 7, 2020

From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. These companies can scale really efficiently. They need fewer sales as a percentage of overall employees.

Payment Solutions 152

Payment Solutions Pricing Payments Payment Services 152

SmartKarrot

FEBRUARY 9, 2023

Role: Head of Customer Success Location: San Francisco, CA, United States Organization: Ikigai As the Head of Customer Success, you’ll manage the onboarding of new clients and ensure a smooth transition from sales. Present consumer voices internally accurately, raising them as necessary.

Customer Success 19

Customer Success Sales Recruiting Technical Review Outsourced Development 19

Sales Enablement, SaaS and Growth

MARCH 23, 2020

Operational efficiency. For example, a sales engagement tool could be much cheaper than its competitor, but lacks key functionality and takes more time to use. When successfully applied to training , gamification increases engagement, productivity and knowledge retention. Brand equity. Customer data. Learning 50.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

SaaStr

MARCH 15, 2024

Last week, they launched a product called Vimeo Central, a complete suite for using video in collaboration and employee engagement. How Does Vimeo Handle Long-Tail PLG vs. a Very Sales-Led Motion? They sell a lot into internal video, which is employee engagement. This is how Adam ended up at Vimeo. Who Owns Free? His advice?

AI Search 234

AI Search SaaS Advertising Sales Hiring 234

OpenView Labs

FEBRUARY 11, 2021

It needs to be treated as a top-level operational metric that a founder must know and understand. At its core, gross margin (GM) speaks to the relationship between sales and its costs. Understand the levers of costs, also known as cost of goods sold (COGS) or cost of sales (COS). Operational efficiency and COGS.

Scale 52

Scale Payment Methods Payment Services Systems Review 52

SmartKarrot

AUGUST 17, 2021

Develop and facilitate new sales and up-sell opportunities for the current Clients. Drive operational efficiency by automating and improving processes and best practices. Lead all customer success initiatives, from onboarding and training to ongoing engagement, throughout the customers’ journey. Apply here: [link].

Customer Success 19

Customer Success Outsourced Development Operational efficiency. Education 19

SmartKarrot

AUGUST 16, 2021

product expert, helping customers increase their revenues and improve operational efficiency through greater integration and usage of the Attractions.io Monitor and improve customer satisfaction and engagement metrics. Act as liaison between multiple internal teams (services, sales operations, marketing, and sales).

Customer Success 19

Customer Success Technical Review Development Team Review Systems Review 19

SmartKarrot

FEBRUARY 21, 2023

When required, set an example for your direct reports by working directly with clients and showing them what best-in-class looks like in terms of operational efficiency and client communication. Provide Customer Success Teams with leadership and mentoring to keep them inspired, engaged, and motivated.

Customer Success 19

Customer Success Merchant Services Sales Recruiting Sales Hiring 19

Valuize Consulting

OCTOBER 28, 2021

As a discipline, Marketing creates and distributes content with the intent of sharing high-level subject matter expertise, promoting future events and generating user engagement. Instead, your CS team should use the Marketing content calendar as a means to amplify, scale and personalize these engagement opportunities with customers.

Scale 52

Scale Engagement Scaling Technical Advisors 52

SmartKarrot

APRIL 28, 2021

Set expectations (timing, offers, selection) & explaining the engagement process to clients for launching business applications. Coordinate between REEF operations and client, including site surveys, walk-throughs, application deployment, to ensure the success of new applications. Apply here: [link].

Customer Success 10

Customer Success Underperforming Technical Team Payment Services Payment Methods 10

SaaStr

MARCH 17, 2021

Managing the Quote-to-Cash process can be complex, since it covers the entire sales cycle, software licensing fulfillment, and revenue recognition, and it’s typically spread across many applications. Through every sales cycle, there’s a need to share information from sales, accounting, customer success, and other teams.

Scale 302

Scale Sales Hiring Technical Review Marketplace as a Service 302

SmartKarrot

MAY 10, 2021

Maintain clear and updated documentation on all information gathered to ensure the rest of the team is enabled to operate efficiently. Create product artifacts (Videos, FAQs, Blog Posts, etc) to accelerate best practice sharing and drive user engagement. Meet productivity metrics and quality standards in client engagement.

Customer Success 10

Customer Success Payment Services Sales Recruiting Payments 10

SmartKarrot

MARCH 18, 2021

Apply here: [link] Role: Director of Customer Success – Life Sciences Location: Remote, Mountain View, CA Organization: Egnyte As a Director of Customer Success, you will engage with Egnyte’s Life Sciences Customers. Act as a change agent to identify areas for operational efficiency and continuous improvement.

Customer Success 10

Customer Success Sales Recruiting Technical Review Software Review 10

SmartKarrot

APRIL 27, 2023

Here are some examples of how AI can help in customer success: Team Collaboration If an organization’s sales and customer success teams are not on the same page, it can be difficult to achieve customer satisfaction. The customer success team must regularly collaborate with the organization’s sales and marketing teams.

Scale 10

Scale AI Artificial Intelligence Scaling 10

SmartKarrot

JULY 12, 2021

Partner with Marketing, Customer Care, Sales, and Product Management to create a great customer experience in all stages of the lifecycle and drive positive NPS, retention, and account growth. Provide continual evaluation of methods to improve operations, efficiency, and service to both internal and external customers.

Technical Advisors 10

Technical Advisors Customer Success Sales Hiring Operational efficiency. 10

SmartKarrot

AUGUST 9, 2022

Creating an organizational culture that encourages constant innovation and digital transformation can also ensure that employees are consistently challenged and engaged. Operational Efficiency. SaaS companies can significantly increase operational efficiency without allocating large amounts of scarce financial resources.

Scale 10

Scale Sales Recruiting Business SaaS 10

SmartKarrot

AUGUST 9, 2022

Creating an organizational culture that encourages constant innovation and digital transformation can also ensure that employees are consistently challenged and engaged. Operational Efficiency. SaaS companies can significantly increase operational efficiency without allocating large amounts of scarce financial resources.

Scale 10

Scale Sales Recruiting Business SaaS 10

Valuize Consulting

JULY 13, 2022

To help you achieve this organizational unity and operational efficiency, Valuize’s Founder & CEO, Ross Fulton, spoke with CS Operations pioneer, Mary-Beth Donovan. CS Operations powers Post-Sales engagement – I call it the Customer Success engine because it truly is a revenue-generating function.

Interviewing 52

Interviewing Engineering Scale Revenue 52

SmartKarrot

APRIL 6, 2021

Role: Director of Customer Success Location: Boca Raton, FL, US Organization: GRUBBRR As a Director of Customer Success, you will collaborate with sales and operational leadership to ensure business objectives are aligned, effectively create a bridge between the departments to ensure accuracy and ensure metrics are being met.

Customer Success 10

Customer Success Sales Recruiting Sales Hiring Scale 10