ChurnZero

JULY 22, 2021

Setting rules of engagement saves your team time, money, and energy. By creating healthy boundaries, Customer Success and Sales don’t have to spend their days assessing and arguing over every expansion situation. As a final note before we dive in: Be prepared to constantly amend your rules of engagement.

Customer Success 98

Customer Success Engagement Sales Acquisition 98

Tom Tunguz

JULY 10, 2022

Let me tell you a tale of two software sales processes. Take 1: An ambitious account executive engages a sales prospect and hustles to sell the customer a mega contract that consumes nearly the entirety of a budget. Smaller commission check, but a faster sales cycle. In both cases, the vendor is out.

Strategy 301

Strategy Sales Compensation Retention 301

SaaStr

FEBRUARY 20, 2024

Together they share the high-velocity techniques they use to maximize sales, including: Sell to SMBs Use round-robin to assign accounts, but you’re not sure if it’s optimal Are stuck in a world of geographic territories Spend a lot of time manually building territories Gusto thinks of the rev ops capability as the brain center and engine builder.

Scale 195

Scale Sales Marketing Construction 195

Predictable Revenue

MAY 16, 2022

These cold call script templates will help you craft an outbound sales conversation that feels natural, engages prospects, and wins more sales. The post Cold Calling Scripts to Maximize B2B Sales appeared first on Predictable Revenue.

B2B 262

B2B Sales Engagement Revenue 262

Nimble - Sales

JUNE 2, 2021

The post Nimble Partnered with Reliance Network to Revolutionize Real Estate Sales Engagement appeared first on Nimble Blog. Reliance Network empowers many of the world’s most prestigious luxury real estate brands with designer websites, marketing automation, and CRM.

Engagement 113

Engagement Sales Branding Marketing 113

Intercom, Inc.

MARCH 15, 2022

So how can you create more personalized and engaging marketing campaigns? And if you’re using one unified platform for all of your customer communications across marketing, sales, and support, every conversation and interaction helps you to grow your customer knowledge – and your relationship.

Engagement 129

Engagement Marketing Communication Mobile 129

Predictable Revenue

JANUARY 3, 2024

Collin Stewart engages with Lee Salz, best-selling author and sales management strategist at Sales Architects. The post The Anatomy of a Successful Sales Organization with Lee Salz appeared first on Predictable Revenue.

Sales 130

Sales Engagement Revenue Management 130

SaaStr

NOVEMBER 14, 2023

Meghan Gill, SVP of Sales Ops and Sales Dev at MongoDB, shares different consumption-based compensation models that drive the right behaviors. They reoriented their sales team and de-incentivized reps from making deals upfront. It was creating friction in the sales cycle. You always have to stay engaged.

Compensation 161

Compensation Sales Azure AWS 161

Intercom, Inc.

AUGUST 31, 2022

Engaging with customers on social media has become part of every customer experience strategy to drive sales and retain customers. It’s getting people to share, but it’s also helping people engage with the brand, which is good for the company. And by responding to them, you’re going to get people to convert”.

Social Media 118

Social Media Engagement Scale Branding 118

SaaS Metrics

JUNE 18, 2023

Picture a business model whereby a company doesn’t need a dedicated sales department to sell its wares or services. Instead, an ever-growing workforce of independent agents, working on commission, make the sales. Each independent distributor recruits more distributors for the business, essentially creating an expanding sales network.

Sales Recruiting 52

Sales Recruiting Engagement SaaS Marketing 52

User Pilot

AUGUST 15, 2021

A key reason why customer engagement metrics are important to successful SaaS businesses. While customer acquisition is important, if you're unable to keep user engagement up, you've built a leaking house that will drown everyone in it! Measure engagement by feature usage to understand what brings the most value.

Engagement 98

Engagement Metrics Scale SaaS 98

Sales Hacker

APRIL 4, 2024

Now is a better time than ever for your sales team to align their goals, motivations, and strategies for the upcoming year (and beyond). With a sales kickoff (SKO). But with the guidance of David Nour, CEO of Nour Group , we will prepare you to have the most effective sales kickoffs. And one of the best ways to do this?

Sales 90

Sales Technical Review Systems Review Engagement 90

Totango

AUGUST 25, 2022

Six Customer Engagement SaaS Strategies That Work. For software service providers, customer engagement SaaS strategies play a central role in a successful business model. In this article, we’ll offer some tips for a winning customer engagement SaaS strategy. Next, we’ll share six keys to effective SaaS customer engagement.

Engagement 96

Engagement Strategy SaaS Scale 96

Tom Tunguz

APRIL 7, 2021

Sales efficiency is one of those key metrics. Covid altered the way salespeople and marketers engaged their target markets. How did sales efficiency evolve? Across public software companies, the average sales efficiency fell from 0.6 In contrast, sales efficiency improved throughout 2020. over the last 3 years.

Software 292

Software Travel Sales Metrics 292

Totango

MAY 13, 2022

Choosing the best customer engagement platform for your needs can make a massive difference in the success of your SaaS business. The best way to gain this information is through customer engagement. Onboarding is one of the first times your customer engages with your business. Why You Need a Customer Engagement Platform.

Engagement 103

Engagement Onboarding Artificial Intelligence Social Media 103

User Pilot

DECEMBER 12, 2022

A customer engagement dashboard is invaluable for interpreting customer data and making the right business decisions. With ease, you’ll gather, analyze, and share user engagement insights that will reduce churn and drive product growth. If unsure, dig into your engagement data and interact with other teams in your company.

Engagement 98

Engagement Metrics Scale Customer Lifetime Value 98

Tom Tunguz

MAY 1, 2023

When a startup is born, founders lead sales. Design partners, pilots, or founder-led sales - they have many names - these customers work with a startup to solve a problem. Said another way, founder-led sales are sales engineering sales, not account executive sales.

Scale 152

Scale Engineering Outsourced Development Sales 152

Sixteen Ventures

MARCH 21, 2023

When you’re working with customers, whatever your role (CSM, Sales, Account Management, Consultant, etc.), Which means we need to explore the differences between motivation and discipline, and how to apply them effectively to engage your human customers. you may find yourself acting as a coach. What a lovely-sounding bunch of garbage.

Engagement 102

Engagement Entrepreneurship Consulting Sales 102

Sales Hacker

JUNE 17, 2021

The post Curiosity: Your Secret Weapon for More Engaging Sales Emails appeared first on Sales Hacker. Where to start [14:14]. Tools to become an expert [14:42]. Clickbait vs. Fascinations [16:05]. Email subject lines [17:52].

Engagement 68

Engagement Sales 68

SaaStr

FEBRUARY 9, 2024

Everything from hiring on the GTM side to layering in a sales-led motion into PLG. Let’s dive into what’s making that hybrid model successful: PLG and Sales Led? Given this, you must understand the role that each facet of the business plays in promoting that product, from marketing and sales to customer service.

Scale 242

Scale Sales Hiring Sales Marketing 242

User Pilot

DECEMBER 10, 2023

Are you a product-led or sales-led kind of SaaS? Or perhaps you’ve managed to marry the two strategies and embraced product-led sales? Ben Williams talk on product-led sales. Ben Williams talk on product-led sales. In the sales-led model (SLG) , it’s the sales reps who nurture leads and close deals.

Scale 105

Scale Sales Software Review Retention 105

Sales Hacker

FEBRUARY 28, 2019

Have you considered reconnecting with your old sales leads? Avoid These Mistakes When Re-Engaging Old Leads. You want to do away with what won’t work, first, or kiss your leads re-engagement goodbye. By the end of their campaign, they’d seen a 548 percent boost in sales. Use Social Media to Re-engage Old Leads.

Engagement 101

Engagement Social Media Sales Communication 101

Predictable Revenue

SEPTEMBER 27, 2023

Collin Stewart of the Predictable Revenue Podcast sought answers to pressing questions in an engaging conversation with L’areal Lipkins. The post Selling Smarter, Not Harder: Rethinking the Sales Cycle with L’areal Lipkins appeared first on Predictable Revenue.

Sales 130

Sales Revenue Engagement Development 130

Totango

SEPTEMBER 7, 2021

B2B client engagement strategies can help you retain more customers if you know which best practices to follow. B2B engagement differs from B2C engagement in several important ways which require certain adjustments. Why Are B2B Client Engagement Strategies Different from B2C?

B2B 80

B2B Engagement Strategy B2C 80

Sales Hacker

SEPTEMBER 28, 2020

If you’re a sales pro, you should. So, let’s dig into how you can create tension and use it to build trust , engage your prospects, and drive action. You won’t be able to create the distance between where your prospect is right now and where they could be if they don’t give you the engagement necessary to listen.

Engagement 125

Engagement Consulting Sales Management 125

SaaStr

APRIL 20, 2022

This famous quote from self-help author Robert Collier applies to every sales organization because excellent results come through repeatable activities, not one-off wins. The ratio of engaged vs. disengaged employees: 2:1 . Alice Katwan , SVP at Twilio , discusses how you can build a high-retention sales team while being remote.

Sales Hiring 197

Sales Hiring Scale Retention Sales 197

Sales Hacker

JANUARY 12, 2024

The enduring truth of the statement “ people buy from people they know, like, and trust” remains a constant in the realm of sales. This principle has stood the test of time and continues to be a significant factor in the sales decision-making process. Sales authenticity” resonates with people in different ways.

VP of Engineering 90

VP of Engineering Sales AI Technology 90

How To Buy Saas

MARCH 25, 2024

Implementing effective sales strategies is pivotal in driving revenue and securing a market-leading position within the competitive business landscape. Sales enablement is critical in equipping sales teams with the necessary tools, skills, and processes to increase performance and foster sustainable growth.

Sales Enablement 52

Sales Enablement Sales Technology Strategy 52

Neil Patel

JULY 15, 2021

Facebook contests have been around for some time, but they’re still one of the best methods to grow an active audience and build meaningful engagement with your brand. Creating a contest your target audience engages with results in your contest and brand being shown to their networks. Get More Engagement. Photo Contests.

Engagement 132

Engagement Social Media Branding B2C 132

Sales Hacker

JULY 14, 2022

We’ve all gotten a terrible sales video sent by a rep using a webcam from 1999, pitching their company without a smidgen of personalization or professionalism. The post 3 Things Your Video is Missing to Engage and Convert appeared first on Sales Hacker. You’ll learn: Where to best use video in your outreach.

Engagement 81

Engagement Sales Development 81