SmartKarrot

FEBRUARY 9, 2023

Role: Head of Customer Success Location: San Francisco, CA, United States Organization: Ikigai As the Head of Customer Success, you’ll manage the onboarding of new clients and ensure a smooth transition from sales. The capacity to overcome operational challenges brought on by geography, employees, and weather.

Customer Success 19

Customer Success Sales Recruiting Technical Review Outsourced Development 19

SmartKarrot

FEBRUARY 21, 2023

When required, set an example for your direct reports by working directly with clients and showing them what best-in-class looks like in terms of operational efficiency and client communication. Provide Customer Success Teams with leadership and mentoring to keep them inspired, engaged, and motivated.

Customer Success 19

Customer Success Merchant Services Sales Recruiting Sales Hiring 19

SaaStr

AUGUST 7, 2020

From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. These companies can scale really efficiently. They need fewer sales as a percentage of overall employees.

Payment Solutions 159

Payment Solutions Pricing Payments Payment Services 159

SmartKarrot

DECEMBER 21, 2020

Increase customer engagement through the implementation of quarterly and executive business reviews. Collaborate with partnerships and sales on selling techniques and growth/retention strategies. Engage with customers through defined calls to action and 1:m value-based sessions.

Customer Success 10

Customer Success Scale Leadership SMB 10

SmartKarrot

APRIL 17, 2023

Improved efficiency: Chatbots can handle multiple conversations simultaneously, increasing productivity and reducing response times. Personalization: Chatbots can be programmed with specific rules and workflows, providing a personalized and engaging user experience. This can lead to improved customer satisfaction and loyalty.

Artificial Intelligence 10

Artificial Intelligence Communication Machine Learning AI 10

Payrix

APRIL 2, 2024

However, while certain services, like PCI compliance, are universally essential, others may vary in relevance across different verticals. And then think about your end users’ buying cycle or your sales cycle. Ultimately, it depends on the value added service, your sales model, and your available resources.

Payments 124

Payments Embedded Payments Merchant Services Payment Services 124

Subscription Flow

NOVEMBER 30, 2023

The challenge may be exacerbated by the intricacies of organisational procurement procedures, strict security and compliance regulations, and the need for substantial customization. Customers’ information can be synchronised with a smoothly integrated billing system, giving the billing, marketing, and sales teams a single platform.

Payments 59

Payments Payment Solutions Payment Services SaaS Payments 59

Sales Hacker

APRIL 6, 2022

Sales teams often struggle with configuration of price quotes when dealing with complex products or services or large product catalogs. Sales teams are often forced to use manual processes that result in errors, inaccuracies, and wasted time. And these manual processes take sales reps away from their most important activity: selling.

Scale 93

Scale Software Review Marketplace as a Service Outsourced Development 93

SaaStr

AUGUST 15, 2020

Really excited for engaging discussion on something I’m passionate about, the future of the customer. Our challenge and our opportunity in customer engagement is staying tightly aligned with the business drivers, having the discipline to manage long term customer journey even when the short term options might be easier.

Payment Methods 232

Payment Methods Merchant Services Scale Payments 232