Sat.May 29, 2021 - Fri.Jun 04, 2021

7 Great Customer Engagement Ideas

Totango

Use These Great Customer Engagement Ideas to Increase Retention. Engagement is key to retention and referrals. Here are seven great customer engagement ideas you can easily put into practice.

Product Life Cycle: What it is, the 5 Stages, & Examples

Neil Patel

If you work with sales, knowing about the Product Life Cycle model is almost mandatory. The model describes the stages a product goes through in its journey from creation to discontinuation. Why do you need to know this?

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5 Sales & Marketing Mistakes That Lead to High Churn in SaaS

Cobloom

Struggling to keep your SaaS company's churn rates down? Think that there's more you could be doing to approach the much revered negative churn? Where upsells outpace lost customers). You've come to the right place.

Things That Are Different As A More Experienced Entrepreneur

SaaStr

Patrick Collision, CEO and co-founder of mammothly successful Stripe, a while back put together a list of things to do from age 10 to 20 to be a successful entrepreneur. I do wish I’d done all those things.

Insiders' Guide to Self-Service Analytics

Self-service analytics are vital for how your users interact and engage with your application. As you explore analytics solutions for your application, see why self-service analytics can prove critical to the adoption and stickiness of your application.

The Complete Guide to WordPress SEO

The Daily Egg

Ready to drive more traffic to your WordPress site? This guide will show you some immediate actions that you can use to improve WordPress SEO today. We’ll also cover the importance of WordPress SEO and dive into some long-term SEO strategies for WordPress.

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How I Think About Marketing

Neil Patel

I thought I would let you into my mind, so you can see how I think of marketing. The way I strategize to grow my own company. And what you’ll read next will probably come as a shock, as I don’t really view marketing in the same traditional way you read online.

A Should-I-Do-A-Free-Trial-Or-Not Checklist

SaaStr

The other day I went to buy a SaaS product. I know this SaaS product well, and have used it for years. It’s not a great piece of software, but it’s very effective and useful. I was finally ready to buy.

4 Easy Steps to Add Google Adsense to Your WordPress Website

The Daily Egg

If you want to build a passive income stream, make money while you sleep, and enjoy the internet lifestyle, consider monetizing your website with Google Adsense.

Sales Enablement as a Communications Center

Sales Hacker

Sales enablement is an exciting place to be. It’s the glue that holds together many lines of business as your company treks forward on the path to sales success. This is where you can really develop your skills in the art and science of communicating.

9 Steps to Hosting Your Most Successful Virtual Event

The step-by-step Virtual Event Handbook from Thryv gives you all the tools you need for planning, setting goals, marketing, pricing and – don’t forget this one – event etiquette. Plus, the handy checklist will help you pull it all off without a hitch.

How to Use YouTube Ads to Grow Your Business

Neil Patel

Being a marketer is an interesting job. On the one hand, you’re expected to keep up with trends. When a new social media platform starts to take off, you’d better be there promoting your brand. Still, you can’t just blindly follow those trends.

Eric Yuan, Founder & CEO, Zoom: Getting to The First $100m ARR While Burning Almost Nothing (Video + Transcript)

SaaStr

As we gear up for SaaStr Annual 2021 in the SF Bay Area , we wanted to take a look back at some of our most iconic speakers and sessions from over the year, that we can still learn from today. Today, Zoom is at $4B ARR. In many ways, it’s the same Zoom.

Nextiva Vs. RingCentral

The Daily Egg

Nextiva and RingCentral are some of the very best business VoIP phone services. Nextiva is the top option for most businesses—it’s both affordable and flexible. RingCentral is a great choice for small teams that need the cheapest service possible.

How To Be A Good Independent Board Member

Kellblog

I’m writing this from both the perspective of a former CEO (who would occasionally get sideways with his board) and that of a six-time independent board member.

3 Templates for Uncomplicating Your Product Management Process

In this workbook, you’ll find a comprehensive set of templates product development and cross-functional teams can adopt to better leverage your existing skills and your data.

Influencer Marketing: Examples and Strategies for 2021

Neil Patel

You’ve likely heard the term “influencer” thrown around a lot the last few years. It generates mental images of YouTube stars promoting energy drinks and Instagram stars raving about weight loss supplements.

In The Early Days, Don’t Forget To Pay Yourself, Too

SaaStr

When I co-founded my first company, way back in the dark stretch between Web 1.0 and Web 2.0, we got a terrible deal, from a dilution and valuation perspective. Yes, we raised $9m to get the company off the ground, but we had to sell just about everything to pull it off. The trade-off from the VCs?

Bluehost Vs. DreamHost

The Daily Egg

You’ve probably heard of Bluehost as one of the biggest names in web hosting, but it’s not the only service out there. DreamHost got its start around the same time and offers just as much when it comes to keeping your site running.

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How to Gather Customer Insights with CS Software

Totango

Customer Success software helps your enterprise understand what matters to your customers. Being able to use your customer success data will enable you to better connect with your customers.

Realizing the Benefits of Automated Machine Learning

How are organizations using machine learning and artificial intelligence (AI) to derive business value? Renowned author and professor Tom Davenport explains the rise of automated machine learning, its benefits, and success stories from businesses that are already using it.

How the Buyer is Bringing RevOps to the Forefront with Hang Black

Sales Hacker

Sales Hacker’s new podcast — Revenue Innovators — is coming to your eyes and ears this summer! Your hosts are none other than Outreach’s Mary Shea (VP, Global Innovation Evangelist) and Harish Mohan (SVP, Revenue Excellence & Operations). Why call it Revenue Innovators?

Salesforce Grows a Stunning 23% at $24B in ARR. 5 Interesting Lessons.

SaaStr

Salesforce is the largest SaaS company, and soon, will be the largest biggest software company of all, passing SAP. It’s already passed Oracle. And as much, it’s really a bellwether of SaaS and Cloud. The latest learning from the bellwether? Things are on fire in SaaS and Cloud.

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Google Hangouts Review

The Daily Egg

Google Hangouts works well for the solo user needing a simple and free communication tool. It is not for businesses and isn’t the top video conferencing software available. But it’s excellent for personal use, despite lacking the capabilities of competitors like Zoho Meeting and RingCentral Video.

SaaS Companies That Organized Online Summits/Events: Key Takeaways

Natalia Luneva

Video marketing has developed into event marketing and now encompasses a much broader scope of content formats. From live Q&As to webinars and multi-day virtual summits, you can get as creative with your video format as you want. .

Digital Trends Report 2020

As part of our goal to continue helping our community during these times, we wanted to share with you this critical data on the state of digital products across industries and provide context on how businesses are responding to the changing winds.

Workshop: Objection Handling

Sales Hacker

How do you respond to objections without getting flustered — or making your prospect frustrated? Tito Bohrt has been building SDR teams for close to a decade.

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Olivier Pomel, CEO of Datadog: How to Build and Sell a Product that Customers Love (Video + Transcript)

SaaStr

We’re so excited to have Olivier Pomel, CEO and co-founder of Datadog, back at SaaStr Annual 2021 Sep 26-28 in the SF Bay Area!! Datadog has rocketed to a $28B+ leader in monitoring and security.

The Complete Guide to WordPress Roles

The Daily Egg

As you grow your WordPress site, you’re going to get to a point where you can’t manage everything yourself. Sometimes before you realize you need them, you find yourself needing to assign WordPress roles to editors, writers, or even additional site managers.

Recurring Billing Issues: 7 Common Challenges and How to Overcome Them

Chargebee

Are you finding it increasingly difficult to manage your growing subscribers? Is retention becoming a challenge, or are you losing out on revenue opportunities like upselling? If you face challenges like these, then it’s likely that your billing has become a thorny issue.

Why Distributed Tracing is Essential for Performance and Reliability

Speaker: Daniel "spoons" Spoonhower, CTO and Co-Founder at Lightstep

Many engineering organizations have now adopted microservices or other loosely coupled architectures, often alongside DevOps practices. Together these have enabled individual service teams to become more independent and, as a result, have boosted developer velocity. However, this increased velocity often comes at the cost of overall application performance or reliability. Worse, teams often don’t understand what’s affecting performance or reliability – or even who to ask to learn more. Distributed tracing was developed at organizations like Google and Twitter to address these problems and has also come a long way in the decade since then. By the end of this presentation, you’ll understand why distributed tracing is necessary and how it can bring performance and reliability back under control.

10 Sales Video Examples to Crush Quota from Call to Close

Sales Hacker

A hundred percent of the people we sell to are human. And people like to laugh and smile. They enjoy interacting with people they trust and who seem authentic, and there is no better way to convey that than with video.

What Do Salesforce, HubSpot and Elastic All Have in Common? They’re All Accelerating

SaaStr

Hubspot didn't just grow an incredible 41% in Q1'21 to $1.1B in ARR. It accelerated. Revenue growth accelerated from 32% to 41% * And new customer growth accelerated to a crazy 45% YoY * All while keeping ACVs constant at ~10k. They did it the hard way, with SMBs.

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The Complete Guide to WordPress Sitemaps

The Daily Egg

When you hear “WordPress sitemap,” your first reaction might be to run away screaming “too technical!” But don’t fear, a WordPress sitemap is easy to create and maintain—and it’s part of creating a great website experience for your users and fantastic for technical SEO reasons.

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