Tom Tunguz

FEBRUARY 1, 2018

This is one of the best pieces of advice I’ve collected about writing. Put each sentence on a separate line when you write. When we read, we hear a rhythm. There is a rhythm to the words. And when we read, we look to find that rhythm, which pushes us through the end of a sentence, so if I write a really long sentence, and the reader isn’t expecting it – like this one – the reader will find it really hard to follow and understand where I am going.

203

203

Intercom, Inc.

FEBRUARY 2, 2018

That’s right, would you offer yourself a job at your company? It’s a question every interviewer should ask themselves. No, this isn’t some theoretical mental exercise. It’s actually a powerful question to ask yourself when you’re looking to expand your team but find yourself paralyzed with options. When you are a small but growing company or team each additional hire has a disproportionately large impact.

Interviewing 192

Interviewing Technology Management Company Culture 192

InsightSquared

JANUARY 29, 2018

During a recent analysis of the available “operations” jobs on LinkedIn, we discovered a significant number of “revenue operations” jobs — 59,110 to be exact. It sparked the question, “Is revenue operations just another word for sales operations, or are the roles fundamentally different?”. We spoke to several operations professionals to help us better define revenue ops, and understand how the role fits into an organization relative to sales ops.

Scale 109

Scale Revenue Technical Advisors Sales 109

Sales Hacker

JANUARY 30, 2018

In this article, you’ll learn how to write a sales proposal, along with a pre-meeting checklist to follow in order to maximize your chances of closing the deal. Simple Sales Proposal Evaluation Checklist. Is it organized? Is it readable? Does it address the prospect’s pain? Does it address pricing and timeline? Is it organized? Often, when we spend weeks working on a proposal, we know our way around the document just as well as our own home.

Sales 104

Sales Technical Review Mobile Pricing 104

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

Data

Tom Tunguz

JANUARY 30, 2018

Recently, I wrote about customer/revenue operations , an idea that seems to be taking hold at many different SaaS companies. Instead of optimizing the performance of each individual step of the customer lifecycle, customer operations optimizes it over the entire journey. This is a fundamental change in the way a business manages its customers, and it’s now starting to be reflected in the organizational structure of SaaS startups.

Outsourced Development 189

Outsourced Development Customer Lifetime Value SaaS Startup 189

FastSpring

JANUARY 31, 2018

There are two things most businesses can never get enough of: time and money. You’re constantly racing against the clock to get your product off the ground and generating revenues. One of the best ways to reduce costs and decrease time-to-market is to use a SaaS-friendly billing system. SaaS-friendly billing systems are designed specifically for companies who sell online services under a subscription model.

Payments 79

Payments Payment Solutions Revenue SaaS Payments 79

Sales Hacker

JANUARY 31, 2018

In this article, I’m going to breakdown what effective sales management is from an executive standpoint. For sales leaders that go above and beyond the call of duty, I call them “Super Sales Managers.” Specifically, we’ll be looking at 5 things super sales managers do to maximize efficiency while enabling their AEs for long term success: Make sure the AE is doing the right things.

Management 100

Management Sales Sales Funnel Forecasting 100

Chargify

FEBRUARY 1, 2018

Over the last decade, recurring revenue has emerged as the preferred model for businesses moving beyond transactional commerce. While the first generation of recurring revenue was defined by simple subscriptions—think Netflix’s original “one-size-fits-all” $7.99 pricing or the traditional “Good, Better, Best” plans—many businesses have found static subscription offers don’t always align with customers’ needs and limit growth potential.

Subscription 75

Subscription Payment Features AWS Scale 75

Intercom, Inc.

JANUARY 30, 2018

In customer engagement, the right context for a message matters just as much as the right time and recipient. Given that content is in itself a tool for engagement, the same principle is in play. Today, we released our second installment in our audiobook series, Intercom on Customer Engagement. Divided into 8 shorter chapters, this compilation is our guide to crafting actionable messaging strategies that will help you grow your business.

Engagement 118

Engagement Strategy Management Business 118

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

AI

FastSpring

JANUARY 31, 2018

Rhode Island-based inMusic Brands is the parent company of 12 music and entertainment brands that run the gamut from DJ software to lighting and audio equipment. They pride themselves on pushing the boundaries on innovation, but the organization knew it wasn’t maximizing the potential of its eCommerce business. So, they looked to a new platform to streamline their business operations and increase conversion rates.

Entertainment 60

Entertainment Innovation Branding Software 60

Sales Hacker

JANUARY 29, 2018

In this blueprint, we provide insights on how to structure your sales organization. The changes in SaaS require that we no longer look at salespeople as individual contributors, but rather a team that crosses disciplines, not just within sales but also across other parts of the organization such as marketing and product. The Winning By Design Blueprint Series provides practical advice for every part of a SaaS sales organization.

Sales Recruiting 90

Sales Recruiting Scale Sales Hiring Sales 90

Intello

FEBRUARY 1, 2018

SaaS usage is more than accelerating ?? It’s exploding!??. The average employee actively uses 36 SaaS apps and this SaaS proliferation is creating many headaches. One of these headaches: employees are hounded many times a week by software vendors. “Hi _ , I am reaching out to you because we have developed a new technology.”. “Hi _, My name is Dave and I lead business development at….”.

SaaS 54

SaaS Interviewing Software Engineering 54

CloseSaaS

JANUARY 29, 2018

In hindsight, it sounds a little crazy deciding to create a virtual summit from scratch in less than just two months.

Interviewing 52

Interviewing Marketing 52

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

AI

ITPro

JANUARY 29, 2018

Analysis. But concerns over unauthorised access to SaaS applications linger for some tech decision makers.

Business 44

Business SaaS 44

Sales Hacker

JANUARY 31, 2018

Sales development is a passion of mine. Say what you will, I don’t consider the sales development rep (SDR) an entry-level role. SDRs aren’t just telemarketers: they’re the front line of your company’s first-impressions. If you blow that first impression , it’s difficult to recover. And as more and more outreach becomes automated, more prospects tune out and you have to try harder to be memorable.

Sales 82

Sales Artificial Intelligence Machine Learning AI 82

wepay

FEBRUARY 2, 2018

Last week we took a look at tuning a SaaS business for growth. That’s a task that cannot be completed effectively without measurement and analytics – in other words, metrics. So this week we are looking at metrics specifically geared toward measuring and helping to optimize the growth stage of a SaaS business. Flashnode, a SaaS platform that automates interactions between software applications, published a post about the five most important metrics to measure growth that arose from a discu

Metrics 40

Metrics SaaS Payments Payments Growth Hacking 40

SaaSOptics

FEBRUARY 1, 2018

After researching vendors, Kasallis and his team found SaaSOptics , which offered a new version of what his Excel sheet was doing, except somebody else was processing it using their own cloud-based servers. "It was much quicker and much more efficient. At the same time, we didn't have to house any of this; it was all kept for us. And the reporting was there," he said.

Software 40

Software Cloud SaaS 40

Speaker: Michael Veatch, Senior Director, Implementations & Ella Aguirre, Director of Solution Consulting

Embedding payments can be a transformative step for software companies looking to enhance their platform capabilities, boost customer satisfaction, and drive long-term growth. However, the success of payments hinges on a single thing: implementation. Drawing on real-world insights and experiences, payments implementation experts Michael Veatch and Ella Aguirre will explore actionable strategies that can lead to a transparent, friction-free launch and mitigate potential challenges like technical

Payments

ITPro

JANUARY 31, 2018

News. Cloud giant's partnership with MobileIron will see it increase its app offering.

Cloud 41

Cloud 41

BetterCloud

JANUARY 29, 2018

See Gartner’s recommendations for how IT should reorganize teams, reskill staff, and rebuild their tool portfolio to meet IT operations and user enablement needs. Learn more here or learn how BetterCloud can help with SaaS management. Today we are thrilled to see 451 Research validate the rise of a new IT market category: SaaS Operations Management, or SOM.

Management 40

Management SaaS Marketing Cloud 40

Sales Hacker

JANUARY 30, 2018

If you’re a sales development rep or an account executive, this is for you. I’m going to breakdown 7 cold email subject lines, and explain why they work for sales professionals. By this point, you already know how important your cold sales email subject line is. Kevin George of Email Monks calls it “ the biggest factor influencing email open rates ,” while data gathered by Anum Hussain for HubSpot reveals that “33% of email recipients open email based on subject line alone.”.

Sales 95

Sales Data Development Revenue 95

SaaSOptics

FEBRUARY 1, 2018

Atlanta software firm SaaSOptics has raised $5 million, led by. Fulcrum Equity Partners. , and will more than double its workforce. The Series A investment included new investor Duke Angel Network and existing investors Techstars Ventures and Tom Noonan, chairman of TEN Holdings, founding partner of TechOperators and former CEO of Internet Security Systems (ISS).

Investment 40

Investment Software 40

Advertisement

Simplify omnichannel payments with a solution that unifies every channel through your platform. By integrating front-end systems like online, mobile, and in-store payments with robust back-end infrastructure, you can deliver a seamless payments experience without the need for heavy engineering. Omnitoken technology enhances security by tokenizing card transactions for reuse, enabling merchants to drive cross-selling opportunities.

Payment Solutions

ITPro

FEBRUARY 1, 2018

News. The platform should boost internal collaboration and provide residents with digital historical records.

40

40

BetterCloud

FEBRUARY 1, 2018

As the adage goes, “You don’t know what you don’t know.” And that’s especially true when it comes to managing SaaS environments. SaaS administration is an emerging area of IT—there is no established best practices, no official certification. According to our last webinar poll , 59% of IT professionals are teaching themselves how to manage SaaS apps, and 19% are just getting started.

Systems Review 40

Systems Review SaaS Software Review Compensation 40