TechEmpower SaaS
AUGUST 21, 2023
Many CEOs of software-enabled businesses call us with a similar concern: Are we getting the right results from our software team? Most innovators don’t have a technical background, so it’s hard to evaluate the truth of the situation. We hear them explain that their current software development is expensive, deliveries are rarely on time, and random bugs appear.
Tom Tunguz
AUGUST 20, 2023
The post-Covid surge in venture capital pushed valuations & activity to record breaking heights. Since then, investing activity dropped precipitously. When a collapse follows a surge, mean reversion suggests behavior should revert to a reasonable baseline. By building a linear model we can hazard a guess of when that might be. The blue line shows actual Seed, A, & B activity by quarter.
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User Pilot
AUGUST 24, 2023
A well-designed cancellation survey will help you understand the reasons for churn. It’s also a valuable tool for winning over users about to cancel their subscriptions. This article shows you how to design a customer cancellation survey that collects actionable insights and reduces churn. We’ll cover the best practices for creating a customer cancellation template, questions to ask, and timing examples for best results.
SaaStr
AUGUST 24, 2023
We were fortunate enough to return to 20VC to help support the new format with multiple guests, and the deep dive on venture was a good one Per Harry: “VC markups have corrupted VC. We will see a rise of mega-funds once again and RIFs should be an embarrassment for all SaaS founders. Not enough discussions are direct and honest. Here are my 10 biggest lessons from our 20VC today with Jason M.
Speaker: John Mansour - President, Product Management University
You know that sinking feeling. You’ve come up with a winning product strategy, everyone’s on board and energized, and you’re halfway down the path to execution only to have it submarined by something someone convinced your leadership was more strategic! It’s a scenario that’s all too familiar and it exemplifies one of the biggest struggles with individual product strategies.
Predictable Revenue
AUGUST 22, 2023
Chris Brewer shares his pre-call preparation strategy, primarily for inbound lead generation, with insights adaptable to outbound leads. The post Inside the Sales Call with Chris Brewer appeared first on Predictable Revenue.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Infinicept
AUGUST 24, 2023
If you’re a software company looking for payments partners, your search won’t be hampered by a lack of selection. In fact, the number of options – from small, specialized companies to big, well-known names offering many services – can make choosing providers somewhat overwhelming. On the surface, these companies often offer similar services at comparable prices.
Sixteen Ventures
AUGUST 23, 2023
Every Customer Success Manager (CSM) and Head of Customer Success has felt it at some point: the nagging sense that although Goal Discovery is essential, something is missing in the process of keeping those goals continually aligned. You know it’s important, but somehow staying in-sync with your customer’s evolving goals seems elusive. Perhaps it’s the […] The post The Art and Science of Continuous Goal Alignment in Customer Success appeared first on Customer-centric Grow
TurnKey Labs
AUGUST 24, 2023
Welcome to the TurnKey Labs blog, your hub for insights into tech recruiting and remote development. As the demand for top-tier tech talent soars, navigating the landscape can be challenging. This article spotlights the pivotal role of a technical recruiter and underscores TurnKey Labs’ proficiency in this arena.
The SaaS CFO
AUGUST 22, 2023
We make constant capital tradeoffs in our SaaS business. Even if we have a ton of cash in the bank, we still need to prioritize the investments in our business. Investment in our product roadmap is a constant discussion. Are we fixing technical debt, responding to whimsical feature requests, or investing in features and modules […] The post How to Calculate Your SaaS R&D Investment Efficiency appeared first on The SaaS CFO.
Advertiser: ZoomInfo
One of the biggest challenges for any B2B marketer is understanding your prospects’ next move — who is most likely to buy and when. Without these insights, marketing campaigns can feel more like guesswork, with high investment and little return. We’re here to tell you there’s a better way. By tracking buyers’ digital footprints and online activity, such as website visits, product reviews, and spikes in content consumption, you can engage prospects with a message that really resonates.
Clouded Judgement
AUGUST 25, 2023
Klaviyo filed their initial S1 statement today. This is the first S-1 we’ve seen in almost 2 years from a software company! A S-1 is a document companies file with the SEC in preparation for listing their shares on an exchange like the NYSE or NASDAQ. The document contains a plethora of information on the company including a general overview, up to date financials, risk factors to the business, cap table highlights and much more.
SaaStr
AUGUST 19, 2023
Dear SaaStr: What are The Top Challenges of Venture Capital Firms? Generally there are three major challenges. The first one is non-obvious. Challenge #1: Raising Another Fund. While Sequoia, Benchmark, Founders Fund, etc. etc. can all basically raise a new fund in about a week … on any terms … the majority of firms do struggle to raise additional funds.
Tom Tunguz
AUGUST 22, 2023
If we needed another exclamation point on the tremendous growth opportunity, NVidia’s earnings punctuated the euphoria with gusto. Revenue grew 88% in a quarter, nearly doubling. The company had projected $11b & exceeded projections by $2.5b or 26%. The Data Center business, which sells to clouds & consumer companies drove nearly all of the growth, surging 141% quarter-over-quarter to $10.3b & nearly 3x annually.
The Daily Egg
AUGUST 21, 2023
Influencer marketing has become a powerhouse. People trust people. When we see someone just like us (or someone we aspire to be). The post Taggbox Review appeared first on The Daily Egg.
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In today's tech-driven world, software companies are poised at a pivotal crossroads. This article delves into the transformative power of adopting a payments-centric mindset. Beyond mere transactional mechanisms, integrated payments offer a plethora of strategic benefits and user experience enhancements. Dive into the dynamics of how this integration can amplify a software company's value proposition, making them not just observers but active propellers of digital commerce.
Clouded Judgement
AUGUST 25, 2023
Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now The 10Y and Software Valuations Much has been written about the 10Y, and interest rates more broadly, and their impact on software valuations. However, there’s a lot to unpack there. Interest rates aren’t simply 1 “thing.” They’re a basket of instruments with different maturities / durations set by different forces.
SaaStr
AUGUST 25, 2023
So we’ve been saying for a while that the back half of 2024 could be good for SaaS IPO s, we just needed a few of the break-out winners to IPO to get the engine rolling again. The SaaS IPO window really closed in late 2021 with HashiCorp as the last great one to IPO in December 2021. And now we have that first great IPO filing since 2021 — Klaviyo.
Tom Tunguz
AUGUST 24, 2023
Aakash Gupta published Product Requirements Documents (PRDs): A Modern Guide. credit: Wired There at the top of the post is a photo of the 2007 APM class, coincidentally my class (I’m there on the right), departing San Francisco for a trip that would take us to Tokyo, Beijing, Bangkok, Bangalore & Tel Aviv. Steven Levy, a reporter, traveled with us & documented the trip.
The Daily Egg
AUGUST 23, 2023
When you think about creating and hosting a website, “easy” is rarely the first word that comes to mind. However, if you’ve. The post Tiiny Host Review appeared first on The Daily Egg.
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Embedding dashboards, reports and analytics in your application presents unique opportunities and poses unique challenges. We interviewed 16 experts across business intelligence, UI/UX, security and more to find out what it takes to build an application with analytics at its core. No matter where you are in your analytics journey, you will learn about emerging trends and gather best practices from product experts.
User Pilot
AUGUST 23, 2023
A good grasp of the customer value chain is essential to product-led growth. Having a clear idea of how your solution adds value to your customers’ lives is the only way you’ll be able to clearly communicate the core benefits and get your value proposition across. TL;DR The customer value chain is a combination of what your customers need, how they use your product, and the ways in which you can make it easier for them to use the product.
SaaStr
AUGUST 21, 2023
So SaaStr itself is a little funky — we only have 9 team members but a fair amount of scale in terms of reach, revenue, and in some cases, software utilization. We don’t need many CRM seats for example but we do a ton of marketing. So it was interesting when we tried to migrate off an existing enterprise-focused marketing tool we use. We mainly use it for legacy reasons, and no one on our current team really wants to use it.
Andreessen Horowitz
AUGUST 22, 2023
To put it simply: higher LTV:CAC → higher margins → higher valuation. Investors often use 3x LTV:CAC as a rough benchmark of a consumer company’s financial health. If your customer lifetime value (LTV) is 3 or more times your customer … The post Why Do Investors Care So Much About LTV:CAC? appeared first on Andreessen Horowitz.
Buffer Resources
AUGUST 21, 2023
Short-form video is everywhere, and so are monetization opportunities for creators. TikTok has its Creator Partner Program (a spinoff from the TikTok Creator Fund). Instagram creators can monetize their content with Subscriptions. And YouTube Shorts has the YouTube Partner Program. We’ve covered how to monetize your YouTube content before, but Shorts has a different model for creators.
Speaker: Shyvee Shi - Product Lead and Learning Instructor at LinkedIn
In the rapidly evolving landscape of artificial intelligence, Generative AI products stand at the cutting edge. These products, with their unique capabilities, bring fresh opportunities and challenges that demand a fresh approach to product management. This presentation unveils a comprehensive 7-step framework designed to navigate the complexities of developing, launching, and scaling Generative AI products.
User Pilot
AUGUST 24, 2023
I admit Introducing Userpilot Analytics may not be the most accurate title. After all, Userpilot is already a powerful analytics tool and we’re simply adding new features that have been available only in dedicated product analytics tools so far. Why? As the competition in the B2B SaaS space is growing, SaaS companies need even better product analytics to drive product growth.
SaaStr
AUGUST 22, 2023
It took us 2 years just to figure out our ultimate business model. What you think you do on day 1 may look very different by day 365. [link] — Aaron Levie (@levie) September 11, 2020 My Top 5 Things to Remember When Starting a Company:: #1. Fixing the Founding Team is Very, Very Painful. Take the time to get it right. I was unstoppable when I had aligned, great co-founders.
CloseSaaS
AUGUST 21, 2023
Looking to grow your real estate business? Here's how to get more leads and expand your network with advice from expert realtors.
Andreessen Horowitz
AUGUST 22, 2023
To put it simply: higher LTV:CAC → higher margins → higher valuation. Investors often use 3x LTV:CAC as a rough benchmark of a consumer company’s financial health. If your customer lifetime value (LTV) is 3 or more times your customer acquisition cost (CAC) within 5 years, that means your company has efficient returns on sales and marketing spend. But there’s little discussion of how a higher LTV:CAC actually translates to long-term profitability and, ultimately, valuation.
Advertiser: ZoomInfo
In this eBook, we’ll run through real-world examples that show how RevOps teams can benefit from modern solutions for the access, management, and activation of their GTM data. Whether you need to improve lead response times, boost adoption of core tools, improve lead qualification, or target and automate your GTM motions, you’ll find examples of how revenue teams are solving some of the toughest problems in modern business.
User Pilot
AUGUST 23, 2023
Are you aiming to become a product analyst? Or are you uncertain about the occupation but want to explore it as an option? A product analyst needs to be able to utilize data strategically, but their job description doesn’t depend on data science degrees anymore. This change has been primarily driven by increased access to analytics tools like Userpilot that help businesses achieve product growth.
SaaStr
AUGUST 20, 2023
So there’s a pickle a lot of you will get yourselves into. That critical team member, that you just have to have, that you need — that’s also toxic. I remember when it happened to me. In my first start-up, there were literally only a handful of engineers who understood our technology. The best we made our CTO. The second best, “William”?
Teamgate
AUGUST 24, 2023
In today’s competitive business landscape, developing an effective sales strategy is crucial for small businesses. Without a well-defined plan in place, it can be challenging to attract and retain customers, increase revenue, and drive growth. In this article, we will explore several sales strategy examples tailored specifically for small businesses.
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