TechEmpower SaaS
AUGUST 21, 2023
Many CEOs of software-enabled businesses call us with a similar concern: Are we getting the right results from our software team? Most innovators don’t have a technical background, so it’s hard to evaluate the truth of the situation. We hear them explain that their current software development is expensive, deliveries are rarely on time, and random bugs appear.
Tom Tunguz
AUGUST 20, 2023
The post-Covid surge in venture capital pushed valuations & activity to record breaking heights. Since then, investing activity dropped precipitously. When a collapse follows a surge, mean reversion suggests behavior should revert to a reasonable baseline. By building a linear model we can hazard a guess of when that might be. The blue line shows actual Seed, A, & B activity by quarter.
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User Pilot
AUGUST 24, 2023
A well-designed cancellation survey will help you understand the reasons for churn. It’s also a valuable tool for winning over users about to cancel their subscriptions. This article shows you how to design a customer cancellation survey that collects actionable insights and reduces churn. We’ll cover the best practices for creating a customer cancellation template, questions to ask, and timing examples for best results.
SaaStr
AUGUST 24, 2023
We were fortunate enough to return to 20VC to help support the new format with multiple guests, and the deep dive on venture was a good one Per Harry: “VC markups have corrupted VC. We will see a rise of mega-funds once again and RIFs should be an embarrassment for all SaaS founders. Not enough discussions are direct and honest. Here are my 10 biggest lessons from our 20VC today with Jason M.
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Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?
Predictable Revenue
AUGUST 22, 2023
Chris Brewer shares his pre-call preparation strategy, primarily for inbound lead generation, with insights adaptable to outbound leads. The post Inside the Sales Call with Chris Brewer appeared first on Predictable Revenue.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Infinicept
AUGUST 24, 2023
If you’re a software company looking for payments partners, your search won’t be hampered by a lack of selection. In fact, the number of options – from small, specialized companies to big, well-known names offering many services – can make choosing providers somewhat overwhelming. On the surface, these companies often offer similar services at comparable prices.
Sixteen Ventures
AUGUST 23, 2023
Every Customer Success Manager (CSM) and Head of Customer Success has felt it at some point: the nagging sense that although Goal Discovery is essential, something is missing in the process of keeping those goals continually aligned. You know it’s important, but somehow staying in-sync with your customer’s evolving goals seems elusive. Perhaps it’s the […] The post The Art and Science of Continuous Goal Alignment in Customer Success appeared first on Customer-centric Grow
TurnKey Labs
AUGUST 24, 2023
Welcome to the TurnKey Labs blog, your hub for insights into tech recruiting and remote development. As the demand for top-tier tech talent soars, navigating the landscape can be challenging. This article spotlights the pivotal role of a technical recruiter and underscores TurnKey Labs’ proficiency in this arena.
The SaaS CFO
AUGUST 22, 2023
We make constant capital tradeoffs in our SaaS business. Even if we have a ton of cash in the bank, we still need to prioritize the investments in our business. Investment in our product roadmap is a constant discussion. Are we fixing technical debt, responding to whimsical feature requests, or investing in features and modules […] The post How to Calculate Your SaaS R&D Investment Efficiency appeared first on The SaaS CFO.
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Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.
The Daily Egg
AUGUST 21, 2023
Influencer marketing has become a powerhouse. People trust people. When we see someone just like us (or someone we aspire to be). The post Taggbox Review appeared first on The Daily Egg.
SaaStr
AUGUST 22, 2023
Dear SaaStr: As a CEO, Who is The Most Talented Founder You Have Ever Met? A few of the most talented I’ve ever met. Ok, let me qualify this by saying earlier in my career. As part of SaaStr, I meet so many incredible founders from HubSpot to Monday to Slack and more that I can’t count those, for the most part. So I’m excluded the CEOs and founders, for the most part, that I’ve met though SaaStr itself as there are too many great ones.
Tom Tunguz
AUGUST 22, 2023
If we needed another exclamation point on the tremendous growth opportunity, NVidia’s earnings punctuated the euphoria with gusto. Revenue grew 88% in a quarter, nearly doubling. The company had projected $11b & exceeded projections by $2.5b or 26%. The Data Center business, which sells to clouds & consumer companies drove nearly all of the growth, surging 141% quarter-over-quarter to $10.3b & nearly 3x annually.
Clouded Judgement
AUGUST 25, 2023
Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now The 10Y and Software Valuations Much has been written about the 10Y, and interest rates more broadly, and their impact on software valuations. However, there’s a lot to unpack there. Interest rates aren’t simply 1 “thing.” They’re a basket of instruments with different maturities / durations set by different forces.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
The Daily Egg
AUGUST 23, 2023
When you think about creating and hosting a website, “easy” is rarely the first word that comes to mind. However, if you’ve. The post Tiiny Host Review appeared first on The Daily Egg.
SaaStr
AUGUST 19, 2023
Dear SaaStr: What are The Top Challenges of Venture Capital Firms? Generally there are three major challenges. The first one is non-obvious. Challenge #1: Raising Another Fund. While Sequoia, Benchmark, Founders Fund, etc. etc. can all basically raise a new fund in about a week … on any terms … the majority of firms do struggle to raise additional funds.
Agile Payments
AUGUST 22, 2023
6 Financial Strategies for Maximizing Corporate Efficiency “A strategy, even a great one, doesn’t implement itself” Jeroen De Flander, Author of The Art Of Performance In the corporate world, inefficiency is a very dangerous field. It creates a domino effect and can bring the business to rock bottom. Research records a 20-30 % loss in companies revenue yearly due to company inefficiencies.
User Pilot
AUGUST 23, 2023
Are you aiming to become a product analyst? Or are you uncertain about the occupation but want to explore it as an option? A product analyst needs to be able to utilize data strategically, but their job description doesn’t depend on data science degrees anymore. This change has been primarily driven by increased access to analytics tools like Userpilot that help businesses achieve product growth.
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Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.
Andreessen Horowitz
AUGUST 22, 2023
To put it simply: higher LTV:CAC → higher margins → higher valuation. Investors often use 3x LTV:CAC as a rough benchmark of a consumer company’s financial health. If your customer lifetime value (LTV) is 3 or more times your customer … The post Why Do Investors Care So Much About LTV:CAC? appeared first on Andreessen Horowitz.
SaaStr
AUGUST 21, 2023
So SaaStr itself is a little funky — we only have 9 team members but a fair amount of scale in terms of reach, revenue, and in some cases, software utilization. We don’t need many CRM seats for example but we do a ton of marketing. So it was interesting when we tried to migrate off an existing enterprise-focused marketing tool we use. We mainly use it for legacy reasons, and no one on our current team really wants to use it.
Buffer Resources
AUGUST 21, 2023
Short-form video is everywhere, and so are monetization opportunities for creators. TikTok has its Creator Partner Program (a spinoff from the TikTok Creator Fund). Instagram creators can monetize their content with Subscriptions. And YouTube Shorts has the YouTube Partner Program. We’ve covered how to monetize your YouTube content before, but Shorts has a different model for creators.
User Pilot
AUGUST 21, 2023
In this ultimate list of product manager interview questions, we have tried to simplify the process of hiring great product managers. Product management encompasses the entire SaaS lifecycle from ideation to launch and everything that follows. Because of the multifaceted nature of this role, it can be hard to figure out what you should look for in a new product management hire.
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Start-ups & SMBs launching products quickly must bundle dashboards, reports, & self-service analytics into apps. Customers expect rapid value from your product (time-to-value), data security, and access to advanced capabilities. Traditional Business Intelligence (BI) tools can provide valuable data analysis capabilities, but they have a barrier to entry that can stop small and midsize businesses from capitalizing on them.
CloseSaaS
AUGUST 21, 2023
Looking to grow your real estate business? Here's how to get more leads and expand your network with advice from expert realtors.
SaaStr
AUGUST 25, 2023
So we’ve been saying for a while that the back half of 2024 could be good for SaaS IPO s, we just needed a few of the break-out winners to IPO to get the engine rolling again. The SaaS IPO window really closed in late 2021 with HashiCorp as the last great one to IPO in December 2021. And now we have that first great IPO filing since 2021 — Klaviyo.
Andreessen Horowitz
AUGUST 22, 2023
To put it simply: higher LTV:CAC → higher margins → higher valuation. Investors often use 3x LTV:CAC as a rough benchmark of a consumer company’s financial health. If your customer lifetime value (LTV) is 3 or more times your customer acquisition cost (CAC) within 5 years, that means your company has efficient returns on sales and marketing spend. But there’s little discussion of how a higher LTV:CAC actually translates to long-term profitability and, ultimately, valuation.
User Pilot
AUGUST 23, 2023
Without good customer experience design, you may as well give up before you even start. No customer wants to experience a clumpy product or service that feels like it’s being held together with chewing gum. They want a CX design that makes them enjoy every interaction with your product and assists them on their product journey. TL;DR Customer experience design optimizes interactions between a brand and its customers to foster satisfaction and loyalty.
As companies strive to boost revenue, deliver customer value, and stay competitive, they are increasingly embracing the potential of usage-based pricing.
Agile Payments
AUGUST 23, 2023
The Benefits of Employing an IVR Payment System using ACH and Credit Card Processing
SaaStr
AUGUST 22, 2023
It took us 2 years just to figure out our ultimate business model. What you think you do on day 1 may look very different by day 365. [link] — Aaron Levie (@levie) September 11, 2020 My Top 5 Things to Remember When Starting a Company:: #1. Fixing the Founding Team is Very, Very Painful. Take the time to get it right. I was unstoppable when I had aligned, great co-founders.
Teamgate
AUGUST 24, 2023
In today’s competitive business landscape, developing an effective sales strategy is crucial for small businesses. Without a well-defined plan in place, it can be challenging to attract and retain customers, increase revenue, and drive growth. In this article, we will explore several sales strategy examples tailored specifically for small businesses.
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