Sat.Aug 19, 2023 - Fri.Aug 25, 2023

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Technical Review: A Trusted Look Under the Hood

TechEmpower SaaS

Many CEOs of software-enabled businesses call us with a similar concern: Are we getting the right results from our software team? Most innovators don’t have a technical background, so it’s hard to evaluate the truth of the situation. We hear them explain that their current software development is expensive, deliveries are rarely on time, and random bugs appear.

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Mean Reversion: When Will Startup Investing Return to Normal?

Tom Tunguz

The post-Covid surge in venture capital pushed valuations & activity to record breaking heights. Since then, investing activity dropped precipitously. When a collapse follows a surge, mean reversion suggests behavior should revert to a reasonable baseline. By building a linear model we can hazard a guess of when that might be. The blue line shows actual Seed, A, & B activity by quarter.

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Trending Sources

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How to Use a Cancellation Survey to Reduce Churn: Template, Questions & Best Practices

User Pilot

A well-designed cancellation survey will help you understand the reasons for churn. It’s also a valuable tool for winning over users about to cancel their subscriptions. This article shows you how to design a customer cancellation survey that collects actionable insights and reduces churn. We’ll cover the best practices for creating a customer cancellation template, questions to ask, and timing examples for best results.

Churn 98
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SaaStr on 20VC: Mega Funds Will Come Back, Why Markups Have Corrupted VC, RIFs and More with Jason Lemkin and Rick Zullo

SaaStr

We were fortunate enough to return to 20VC to help support the new format with multiple guests, and the deep dive on venture was a good one Per Harry: “VC markups have corrupted VC. We will see a rise of mega-funds once again and RIFs should be an embarrassment for all SaaS founders. Not enough discussions are direct and honest. Here are my 10 biggest lessons from our 20VC today with Jason M.

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Beyond the Basics of A/B Tests: Innovative Experimentation Tactics You Need to Know as a Data or Product Professional

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Inside the Sales Call with Chris Brewer

Predictable Revenue

Chris Brewer shares his pre-call preparation strategy, primarily for inbound lead generation, with insights adaptable to outbound leads. The post Inside the Sales Call with Chris Brewer appeared first on Predictable Revenue.

Sales 130

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Eight Things to Expect From Your Payments Partner

Infinicept

If you’re a software company looking for payments partners, your search won’t be hampered by a lack of selection. In fact, the number of options – from small, specialized companies to big, well-known names offering many services – can make choosing providers somewhat overwhelming. On the surface, these companies often offer similar services at comparable prices.

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The Art and Science of Continuous Goal Alignment in Customer Success

Sixteen Ventures

Every Customer Success Manager (CSM) and Head of Customer Success has felt it at some point: the nagging sense that although Goal Discovery is essential, something is missing in the process of keeping those goals continually aligned. You know it’s important, but somehow staying in-sync with your customer’s evolving goals seems elusive. Perhaps it’s the […] The post The Art and Science of Continuous Goal Alignment in Customer Success appeared first on Customer-centric Grow

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Who is a Technical Recruiter?

TurnKey Labs

Welcome to the TurnKey Labs blog, your hub for insights into tech recruiting and remote development. As the demand for top-tier tech talent soars, navigating the landscape can be challenging. This article spotlights the pivotal role of a technical recruiter and underscores TurnKey Labs’ proficiency in this arena.

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How to Calculate Your SaaS R&D Investment Efficiency

The SaaS CFO

We make constant capital tradeoffs in our SaaS business. Even if we have a ton of cash in the bank, we still need to prioritize the investments in our business. Investment in our product roadmap is a constant discussion. Are we fixing technical debt, responding to whimsical feature requests, or investing in features and modules […] The post How to Calculate Your SaaS R&D Investment Efficiency appeared first on The SaaS CFO.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Taggbox Review

The Daily Egg

Influencer marketing has become a powerhouse. People trust people. When we see someone just like us (or someone we aspire to be). The post Taggbox Review appeared first on The Daily Egg.

Marketing 246
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Dear SaaStr: What are The Top Challenges of Venture Capital Firms?

SaaStr

Dear SaaStr: What are The Top Challenges of Venture Capital Firms? Generally there are three major challenges. The first one is non-obvious. Challenge #1: Raising Another Fund. While Sequoia, Benchmark, Founders Fund, etc. etc. can all basically raise a new fund in about a week … on any terms … the majority of firms do struggle to raise additional funds.

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The Dawn of AI : Pricing Power & Profits in NVidia's Business

Tom Tunguz

If we needed another exclamation point on the tremendous growth opportunity, NVidia’s earnings punctuated the euphoria with gusto. Revenue grew 88% in a quarter, nearly doubling. The company had projected $11b & exceeded projections by $2.5b or 26%. The Data Center business, which sells to clouds & consumer companies drove nearly all of the growth, surging 141% quarter-over-quarter to $10.3b & nearly 3x annually.

AI 234
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Clouded Judgement 8.25.23 - The Ground Truth of the 10Y and Interest Rates

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now The 10Y and Software Valuations Much has been written about the 10Y, and interest rates more broadly, and their impact on software valuations. However, there’s a lot to unpack there. Interest rates aren’t simply 1 “thing.” They’re a basket of instruments with different maturities / durations set by different forces.

Cloud 130
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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Tiiny Host Review

The Daily Egg

When you think about creating and hosting a website, “easy” is rarely the first word that comes to mind. However, if you’ve. The post Tiiny Host Review appeared first on The Daily Egg.

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When the Enterprise Vendor is Cheaper Than the SMB Vendor

SaaStr

So SaaStr itself is a little funky — we only have 9 team members but a fair amount of scale in terms of reach, revenue, and in some cases, software utilization. We don’t need many CRM seats for example but we do a ton of marketing. So it was interesting when we tried to migrate off an existing enterprise-focused marketing tool we use. We mainly use it for legacy reasons, and no one on our current team really wants to use it.

SMB 226
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6 Financial Strategies for Maximizing Corporate Efficiency

Agile Payments

6 Financial Strategies for Maximizing Corporate Efficiency “A strategy, even a great one, doesn’t implement itself” Jeroen De Flander, Author of The Art Of Performance In the corporate world, inefficiency is a very dangerous field. It creates a domino effect and can bring the business to rock bottom. Research records a 20-30 % loss in companies revenue yearly due to company inefficiencies.

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Product Analyst: Responsibilities, Skills, and Requirements

User Pilot

Are you aiming to become a product analyst? Or are you uncertain about the occupation but want to explore it as an option? A product analyst needs to be able to utilize data strategically, but their job description doesn’t depend on data science degrees anymore. This change has been primarily driven by increased access to analytics tools like Userpilot that help businesses achieve product growth.

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People, Passion & Perfection: The Key Ingredients for an Awesome Product

Need help launching innovative software quickly? Dive into "People, Passion, and Perfection" and unlock the secrets to building excellent products in the digital age. Fast-track your journey with Tech Accelerator: Agile and Cloud-Native for flexibility & scalability AI-powered innovation for faster results Quality at every step for a flawless user experience See real impact across industries: Healthcare: Empower patients and medical professionals with intuitive solutions Education: Transform cla

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Why Do Investors Care So Much About LTV:CAC?

Andreessen Horowitz

To put it simply: higher LTV:CAC → higher margins → higher valuation. Investors often use 3x LTV:CAC as a rough benchmark of a consumer company’s financial health. If your customer lifetime value (LTV) is 3 or more times your customer … The post Why Do Investors Care So Much About LTV:CAC? appeared first on Andreessen Horowitz.

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The Next Great SaaS IPO is Officially Coming: Klaviyo

SaaStr

So we’ve been saying for a while that the back half of 2024 could be good for SaaS IPO s, we just needed a few of the break-out winners to IPO to get the engine rolling again. The SaaS IPO window really closed in late 2021 with HashiCorp as the last great one to IPO in December 2021. And now we have that first great IPO filing since 2021 — Klaviyo.

SaaS 224
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How to Grow Your Real Estate Business: Everything You Need to Know

CloseSaaS

Looking to grow your real estate business? Here's how to get more leads and expand your network with advice from expert realtors.

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The Complete List of Product Manager Interview Questions: 20+ Essential Queries

User Pilot

In this ultimate list of product manager interview questions, we have tried to simplify the process of hiring great product managers. Product management encompasses the entire SaaS lifecycle from ideation to launch and everything that follows. Because of the multifaceted nature of this role, it can be hard to figure out what you should look for in a new product management hire.

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How to Build an Experimentation Culture for Data-Driven Product Development

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating

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How to Monetize YouTube Shorts: What You Need to Know

Buffer Resources

Short-form video is everywhere, and so are monetization opportunities for creators. TikTok has its Creator Partner Program (a spinoff from the TikTok Creator Fund). Instagram creators can monetize their content with Subscriptions. And YouTube Shorts has the YouTube Partner Program. We’ve covered how to monetize your YouTube content before, but Shorts has a different model for creators.

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5 Top Things to Remember When Starting a Company

SaaStr

It took us 2 years just to figure out our ultimate business model. What you think you do on day 1 may look very different by day 365. [link] — Aaron Levie (@levie) September 11, 2020 My Top 5 Things to Remember When Starting a Company:: #1. Fixing the Founding Team is Very, Very Painful. Take the time to get it right. I was unstoppable when I had aligned, great co-founders.

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The Benefits of Employing an IVR Payment System using ACH and Credit Card Processing

Agile Payments

The Benefits of Employing an IVR Payment System using ACH and Credit Card Processing

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What is Customer Experience Design: Principles, Strategy & Best Practices

User Pilot

Without good customer experience design, you may as well give up before you even start. No customer wants to experience a clumpy product or service that feels like it’s being held together with chewing gum. They want a CX design that makes them enjoy every interaction with your product and assists them on their product journey. TL;DR Customer experience design optimizes interactions between a brand and its customers to foster satisfaction and loyalty.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Sales Strategy Examples for Small Businesses

Teamgate

In today’s competitive business landscape, developing an effective sales strategy is crucial for small businesses. Without a well-defined plan in place, it can be challenging to attract and retain customers, increase revenue, and drive growth. In this article, we will explore several sales strategy examples tailored specifically for small businesses.

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Dear SaaStr: As a CEO, Who is The Most Talented Founder You Have Ever Met?

SaaStr

Dear SaaStr: As a CEO, Who is The Most Talented Founder You Have Ever Met? A few of the most talented I’ve ever met. Ok, let me qualify this by saying earlier in my career. As part of SaaStr, I meet so many incredible founders from HubSpot to Monday to Slack and more that I can’t count those, for the most part. So I’m excluded the CEOs and founders, for the most part, that I’ve met though SaaStr itself as there are too many great ones.

Startup 223
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Why Do Investors Care So Much About LTV:CAC?

Andreessen Horowitz

To put it simply: higher LTV:CAC → higher margins → higher valuation. Investors often use 3x LTV:CAC as a rough benchmark of a consumer company’s financial health. If your customer lifetime value (LTV) is 3 or more times your customer acquisition cost (CAC) within 5 years, that means your company has efficient returns on sales and marketing spend. But there’s little discussion of how a higher LTV:CAC actually translates to long-term profitability and, ultimately, valuation.