Thu.Apr 29, 2021

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How to Support Your Outbound Motion With a Sales Content Supply Chain

Sales Hacker

Your sales org is fundamentally different today than it was a year or two ago. With the advent of sales engagement platforms (SEPs) and other tools which make it easy to scale outbound sales communications, Rolodexes and spreadsheets are things of the past, with technology taking over many formerly manual steps. Those who have, until now, only flirted with the idea of operationalizing their sales content will need to make a call: create a distinct supply chain for your sales content or run the r

Scale 102
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5 Easy Steps to Fix an Error Establishing a Database Connection in WordPress

The Daily Egg

Every WordPress site owner’s nightmare begins with one message: “Error seeing database connection.” What makes matters worse is it’s also very confusing. There’s no design or element—just an ambiguous plain text. No need to be scared. You’ve got this. Seeing an error establishing a connection in WordPress is very common, and fixing it isn’t overly […].

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Salespeople Will Always Exist

SaaStr

Ah, the age-old question of if you really need salespeople these days. Isn’t that kind of … old school? Can’t bots replace them? Well, there are probably at least 3 core true-isms with customer buying: For a product much more than $299 a month, most prospects want to talk to someone before they buy. For almost any product that requires real business process change, most prospects will want to talk to someone before they buy.

Scale 263
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Culture is King

Predictable Revenue

Eric Reed, CEO & Founder of at reed5group, joins Sarah Hicks/Collin Stewart on this episode of the Predictable Revenue Podcast. Eric believes that people aren’t hiring for culture above all else today because they’re afraid of the risk. The post Culture is King appeared first on Predictable Revenue.

Revenue 165
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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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What General Partners at VC Funds Really Do

SaaStr

What is the role of a “General Partner” at a VC Fund? It can be frustrating in many ways to be part of a large venture firm, be the junior guy that “found”/sourced Facebook-Snapchat-Pinterest-Twilio-Zoom-WhateverUnicorn, convinced the founder to take the money … and then see the General Partner take all the credit. Did they even do anything?

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Using To-Go Coverage to Better Understand Pipeline and Improve Forecasting

Kellblog

This is the second in a three-part series focused on forecasting and pipeline. In part I , we examined triangulation forecasts with a detailed example. In this, part II, we’ll discuss to-go pipeline coverage, specifically using it in conjunction with what we covered in part I. In part III, we’ll look at this/next/all-quarter pipeline analysis as a simple say to see what’s happening overall with your pipeline.

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Investing in Firstbase

Andreessen Horowitz

Last year most of us experienced working from home full-time for the first time, and not by choice. Within weeks, many of us realized we needed a better chair, and then a better desk, a monitor, a keyboard, better lighting, … The post Investing in Firstbase appeared first on Andreessen Horowitz.

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Using Triangulation Forecasts For Improved Forecast Accuracy and Better Conversations

Kellblog

Ever been in this meeting? CEO: What’s the forecast? CRO: Same as before, $3,400K. Director 1: How do you feel about it? CRO: Good. Director 2: Where will we really land? CRO: $3,400K. That’s why that’s the forecast. Director 1: But best case, where do we land? CRO: Best case, $3,800K. Director 2: How do you define best case?

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What CEOs Should Know About Recruiting Top Talent

OpenView Labs

OpenView, Work-Bench , Primary Venture Partners , and Lerer Hippeau just hosted the fourth and final session of SaaS Growth Camp—a series for the firms’ portfolio companies tailored to the complex ideas behind SaaS growth and go-to-market strategies. This is a recap of OpenView Talent Partner Steve Melia’s workshop. . Recruiting top talent is the common denominator across all scaling startups.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Workshop: Cold Calls

Sales Hacker

A cold call can either break you into a new account — or break your spirit, just a bit. Join Jason Bay of Blissful Prospecting for an interactive workshop designed to give you all his best practices for more engaging (and less daunting) cold calls. Get the scripts, tips and practice you need to up your game. ARVE Error: src mismatch url: [link] src in: [link] src gen: [link] comparison url: [link] src in: [link] src gen: [link].

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Why We Decided to Pull the Plug on Our Outbound Sales Strategy

Chart Mogul

Over the last six months, we built and refined a dedicated outbound sales strategy. The result? A swath of data and learning, but, ultimately, the decision to pull the plug. This is the story of our most comprehensive attempt at outbound which was quick to remind us that 1) every business is different and 2) sometimes dedicated planning and grit still result in failure.

Scale 59
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Ultimate guide to sales coaching: strategies, tips & tools to win

CloseSaaS

The goal of effective sales coaching is to teach your team to hit consistent home runs. See how a coaching strategy starts with foundational sales content, how to divide your team for better coaching, and why live call coaching matters for your reps.

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Why We Decided to Pull the Plug on Our Outbound Sales Strategy

Chart Mogul

Over the last six months, we built and refined a dedicated outbound sales strategy. The result? A swath of data and learning, but, ultimately, the decision to pull the plug. This is the story of our most comprehensive attempt at outbound which was quick to remind us that 1) every business is different and 2) sometimes dedicated planning and grit still result in failure.

Scale 52
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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Webinar Replay: Investigation Tips & Tricks

TrackStreet

Become a Super Sleuth: Conversation with Investigators Watch the webinar replay to uncover who is selling your products online. With the growth of online spending, it is even more important to know who is selling your products. We have seen an increase in the number of sellers especially on platforms like Amazon. We may not […]. The post Webinar Replay: Investigation Tips & Tricks appeared first on Trackstreet.

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Recurring Billing 101: What it is, How it Works, and Why Subscription Businesses Should Care

Chargebee

As the world is catching the subscription bug, here's everything you need to know about what recurring billing is and how it can support your business.

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5 Interesting Learnings from Shopify at $4 Billion in ARR

SaaStr

Shopify’s first quarter revenue: Q1 2021: $989 million Q1 2020: $470 million Q1 2019: $321 million Q1 2018: $214 million Q1 2017: $127 million Q1 2016: $73 million Q1 2015: $37 million Q1 2014: $19 million Q1 2013: $9 million. — Jon Erlichman (@JonErlichman) April 28, 2021. It wasn’t that long ago we checked in at Shopify at $3B in ARR. But Shopify is growing so fast — 110% a year (!

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The Beginner’s Guide to AI Virtual Assistants

SmartKarrot

Recent advancements in the world of Artificial Intelligence have rocked the whole world, in a positive light. It has certainly paved the way to a new avenue of organizational excellence and productivity enhancement in all niches, including customer success. On that note, AI virtual assistants have become an integral part of the AI ecosystem. Companies are approaching digital assistants that can seamlessly bridge the gap between personal customer data.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Why Entity-Based SEO is a New Way of Thinking About Optimization

Neil Patel

Search engine optimization (SEO) used to be defined by the number of keywords and keyword synonyms across your website’s content. When Google launched its knowledge graph , SEO shifted away from simply relying on keywords, and search engine crawlers began prioritizing rich snippets and entities on search engine results pages ( SERPs ). These days, Google has more systems to identify the true meaning of keyword searches and queries.

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Authentication Standoff: OAuth2 vs OIDC vs SAML

Frontegg

Authentication frameworks have come a long way in the last decade. The old basic passwords have made way to new technologies due to today’s complex and dynamic cross-platform requirements. An ideal situation would involve a multi-method solution for your multi-tenant users. But how do you even get started? Let’s take a closer look at the lead authentication methodologies out there today and what’s best for you.

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Customer Interviews on How and Why they use Co-browsing

Upscope

We've been talking to customers and taking notes. See below a summary of the key notes from our interviews. Real estate platform They previously had FullStory which has a "live" feature but it was not working properly and they could not interact - scroll click etc. Full story had a lot of reports and analysis and they did not use any of it because their primary purpose was to provide support.

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Authentication Standoff: OAuth2 vs OIDC vs SAML

Frontegg

Authentication frameworks have come a long way in the last decade. The old basic passwords have made way to new technologies due to today’s complex and dynamic cross-platform requirements. An ideal situation would involve a multi-method solution for your multi-tenant users. But how do you even get started? Let’s take a closer look at the lead authentication methodologies out there today and what’s best for you.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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April 29 – Customer Success Jobs

SmartKarrot

Role: Director of Customer Success (Nonprofit) Location: San Francisco Bay Area, US Organization: Windfall As a Director of Customer Success, you will train, develop, and mentor a team of Customer Success Managers. Own 50+ strategic accounts including large universities, health systems, and national nonprofit organizations. Proactively reach out to customers with ideas and solutions on how to leverage the product to improve their internal processes and workflows.

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How to Make Fewer HTTP Requests

Neil Patel

When you browse the internet, do you ever stop to wonder what’s happening in the background? If the answer’s no, don’t worry. You’re not alone. Most marketers, even great ones, don’t give the “tech stuff” much thought. How a website performs is just something for IT specialists to worry about, right? No, unfortunately. If your website’s slow or clunky, it directly affects the user experience.

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Supercharging Your Tech Stack with Totango: Collaborate with Ease

Totango

In this blog series, we discuss different Totango integrations that help to harness the powers of all of your technology platforms into one dynamic system that improves your team’s efficiency and takes your customer success to the next level. . In October 2019, Slack reported that more than 6 million people were using its online collaboration software.