Tue.Mar 08, 2022

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Optimize Your Landing Page Checkout Process with These 5 Tips

Unbounce

Do you ever click the “checkout” button while looking to buy something and leave before you can finish? There’s a bunch of little things that can get in the way of a successful checkout, and they often add up. If it becomes too much of a pain to finish the checkout process, you’re outta there. The same thought process goes on with your customers. They need a friction-free experience with their checkout to cross the finish line.

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The People Roadmap for Startups

Tom Tunguz

Startups create products. After product-market fit, product teams hew the product roadmap from a panoply of options to the features best aligned with the company’s plans. In much the same way, CEOs architect the organization that builds, markets, sells, and supports the product. When a business is ready to scale, a startup ought to develop an organizational roadmap.

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Supporting our customers and aid organizations in Ukraine

Intercom, Inc.

The crisis in Ukraine is weighing heavily on us at Intercom. There is a tragedy unfolding and it is especially difficult for those worried about the safety of their loved ones in the region. There’s a quote I think of in difficult times: “Look for the helpers. You will always find people who are helping.” I’ve been inspired by everyone at Intercom who is doing something to help those impacted by this crisis.

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Windows 11: The end of the old-school Windows desktop

IT World

I've called Windows 11 a pointless upgrade. My reasoning was that it came with compatibility problems and really added nothing to Windows 10. Sure, it includes better security. But, spoiler alert, most of those improvements were already in the 20H2 release (Windows 10 October 2020 Update) edition. You just have to turn them on. So, what is Windows 11's point?

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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9 Best Customer Success Communities in 2022

Totango

Getting involved in the best customer success communities can give you access to the resources you need to take your CS team to new levels of performance. Here’s our guide to the top customer success communities in 2022 and what they have to offer. First, we’ll take a look at just what a customer success community is and what the benefits of being involved in one are.

More Trending

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AlphaFold, GPT-3 and How to Augment Intelligence with AI (Pt. 2)

Andreessen Horowitz

As we saw in Part 1, it’s possible to get started on a number of important problems by building augmentation infrastructure around the strengths of an artificial intelligence model. Does the model generate text? Build around text. Can it accurately predict 3D structures? Build around 3D structures. But taking an artificial intelligence system completely at.

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Google buys cybersecurity company Mandiant for $5.4B

IT World

In a move to offer an end-to-end security operations suite from its cloud platform, Google has announced it will acquire cyberdefense and response company Mandiant for $5.4 billion, in a deal expected to close later this year. The acquisition will complement Google Cloud’s existing security services and together, the companies will deliver a security operations suite as well as advisory services that help customers address critical security challenges and stay protected at every stage of the sec

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Women Are Leading the Way Every Day at Totango

Totango

With March dedicated to celebrating women’s history, International Women’s Day on March 8 is a special day to honor women’s achievements, raise awareness against bias, and take action for equality. That makes it a challenging day for the tech industry, which still only sees 5% of leadership positions held by women ! At Totango, however, we have much to celebrate.

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Mastering the Enterprise SaaS Business Model

Chargify

Imagine owning a business with high-profit margins, monthly reoccurring revenue, and the ability to expand rapidly—sounds like a dream, right? Some of the greatest companies. The post Mastering the Enterprise SaaS Business Model appeared first on Chargify.

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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Closing the RevOps Skills Gap with Jen Igartua

Sales Hacker

In this episode of the Sales Hacker Podcast, we have Jen Igartua , CEO at Go Nimbly , where she teaches companies how to build a solid revenue team. Join us for an insightful conversation about core early steps, focus and empathy, and Jen’s learnings from six years as an entrepreneurial CEO. powered by Sounder. If you missed episode #198, check it out here : A 5-Part Framework for Designing Your Best Life.

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Could the post-pandemic, hybrid workplace boost gender equality?

IT World

As the world enters its third year of dealing with COVID-19, the landscape for office-based employees is almost unrecognizable. And as flexible work plans become the new normal, for many workers daily commutes, chats in the office kitchen, and loud colleagues are a thing of the past. Even as the world celebrates International Women's Day today, some things haven’t changed, however.

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Strengthening Relationships Through Strategic Communication with Adam Nathan

30 Day Leadership

In this episode of The B2B Leadership Podcast , best-selling author and leadership coach Nils Vinje speaks with Adam Nathan, Director of Solutions Engineering at CoEnterprise. Podcast highlights: 0:19 - Adam Nathan's background - Adam explains his role at CoEnterprise. 2:41 - Understanding different perspectives - How can empathy play a role in uniting separate channels?

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‘Peek performance’ — Apple turns things upside down

IT World

Once upon a time, the tech industry flocked to Apple events to swoon over software and hardware design. Things have changed. Now, the industry tunes in to swoon over the architecture — and weep over lost opportunities as Apple moves its platforms far, far ahead of everybody else. The company’s " Peak Performance " event today saw the company perform a big, old-fashioned smackdown.

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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Weekly Logistics Report: March 8, 2022

OceanX

Every week we highlight trending news in logistics that may impact your brand’s shipping performance. In this week’s report, we discuss FedEx’s new ‘war surcharge’, USPS update in Ukraine, Truckload and LTL market, and fuel surcharges. Watch the video recap below: OceanX Carrier Network. Transit times remained solid across the OceanX network.

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After Russia’s invasion of Ukraine, it's time to hunker down

IT World

Chances are you don't live in Ukraine's capital, Kyiv, so you don't need to worry about a missile landing on your office. But even if you're 6,000 miles away, you could still get smacked by Russia’s or its Anonymous enemies' cyberwar fallout. As the war grinds on, chances will only increase that everyone will be affected by the resulting and growing cyberattacks.

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4 Reasons SaaS Startup CFOs Need a Tech Stack Built for a Subscription Business

OPEXEngine

Over the last three years, start-ups have raised funding every 15 months. As your SaaS company grows in complexity and expectations, you reach a point where manual processes waste time away from analysis, and you struggle to collect and act on your growing range of financial and operating data. At this point, you need to build a FinOps Tech Stack that scales and informs the path to IPO.

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Strengthening Relationships Through Strategic Communication with Adam Nathan

30 Day Leadership

In this episode of The B2B Leadership Podcast , best-selling author and leadership coach Nils Vinje speaks with Adam Nathan, Director of Solutions Engineering at CoEnterprise. Podcast highlights: 0:19 - Adam Nathan's background - Adam explains his role at CoEnterprise. 2:41 - Understanding different perspectives - How can empathy play a role in uniting separate channels?

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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How to Calculate Your Overall CAC Payback Period

The SaaS CFO

Customer acquisition cost, or CAC, is a ubiquitous SaaS metric. It’s a core sales and marketing efficiency metric. CAC measures the amount of expense to acquire a new customer and the associated revenue from that customer. However, CAC as a standalone measure does not tell us much. We need context. This context comes in the […]. The post How to Calculate Your Overall CAC Payback Period appeared first on The SaaS CFO.

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Who is Ranboo?

SaaS Metrics

You may be wondering who Ranboo is, especially after seeing his recent addition to the MCC. This Minecraft player has teamed up with Dream, one of the most vital gamers and most popular content material creators, to form an all-star crew. The Emerald Elves are Ranboo’s staff and have dubbed him the. Read more. The post Who is Ranboo? first appeared on SaaS Metrics.

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Who is a Customer Retention specialist?

CustomerSuccessBox

“Customer Retention” is kind of a buzzing word for the SaaS businesses on the digital platform. If you wonder why that’s exactly what matters for the businesses who have a monthly or annual recurring revenue. And to handle the tasks pertaining to customer retention, there is a Customer retention specialist who is also named as customer loyalty specialist.

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How Can I Choose The Best Digital Ads Platform To Maximize My Digital Advertising Goals?

SaaS Metrics

When it comes to advertising, the digital space is now a must. According to recent research, digital advertising accounted for 64.4 percent of total advertising last year. For businesses that are just making a foray into the digital advertising world or that are reassessing their digital marketing strategy for the coming year, their ad. Read more. The post How Can I Choose The Best Digital Ads Platform To Maximize My Digital Advertising Goals?

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Top 50 Women Leaders in Customer Success 2022

SmartKarrot

In celebration of International Women’s Day, we are honored to present our Top 50 Women Leaders in Customer Success to Follow list for 2022, celebrating 50 influential women leaders and their inspiring stories of strength and success. While their reputations speak for themselves, this list is our modest tribute to these remarkable ladies who have stood out as role models breaking new ground, blazing a trail, and inspiring many others along the way.

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Benefits of Business Analysis in SaaS Software Development

SaaS Metrics

Around the world, 37 percent of businesses are focused on digital transformation initiatives at present. The way they go about this naturally differs from business to business. However, many of today’s enterprises are becoming more and more reliant on business analysis to assist them with guiding them through the digital transformation process. Read more.

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How to Do a Reference Check in 60 Seconds

SaaStr

These days folks just … aren’t doing reference checks like they used to. Why? Hiring is accelerated, and everyone’s poaching. Many folks don’t feel like they can really do reference checks well for someone they think they are poaching from a current role. I see many founders doing no reference checks at all anymore. They assume they can “tell” For VCs, deals happen so fast now, over Zoom, there’s less time.

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Celebrating International Women’s Day 2022: Women who broke the bias

Intercom, Inc.

The very first International Women’s Day was held on March 19th, 1911. Meetings, protests, and demonstrations erupted all over Europe, where more than one million women marched for women’s equal rights under the law. We stand on the shoulders of the greatest women not just in our generation, but in the generation of our mothers, grandmothers, and great grandmothers.

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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.