Intercom, Inc.
SEPTEMBER 29, 2022
It’s no secret that businesses today are feeling the financial squeeze. As costs and competition continue to rise, companies need to hone in on activating, engaging, and retaining their customers while minimizing their overheads. Luckily, we’ve launched a new guide to help you achieve just that. These times of change bring opportunities as well as challenges.
Sales Hacker
SEPTEMBER 29, 2022
If you’re new to hiring a sales team internationally, the challenges can be overwhelming. How to choose a country? How should we train remote, international sellers? Will they be prepared for the role? These are some of the many questions I’ve answered in my decade-long career, and ultimately led me to co-found Strider, an online hiring platform for pre-vetted talent in South America.
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SaaStr
SEPTEMBER 29, 2022
Dear SaaStr: How Do I Do My Retention Negotiation in an Acquisition? A few thoughts on retention compensation when you are acquired. First, understand that the acquirer almost certainly already has a strong sense of what they want to do (right or wrong). Even if they haven’t told you yet. Second, understand there are both carrots and sticks that acquirers can employ, and that the retention may involve a combination of both.
Intercom, Inc.
SEPTEMBER 29, 2022
Our product principles are deeply embedded in Intercom’s culture. Over the years, they’ve helped us keep teams aligned, create products our customers love, and guide our decisions through every roadmap, every strategy meeting, and every onboarding. Recently, we started a blog series exploring the thought process behind each of our product principles, written by the people that know them the best – our R&D team.
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When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.
SaaStr
SEPTEMBER 29, 2022
So lots of folks talk about GitLab as a leading in software development and devops, but GitLab also has sort of a quieter cousin that also IPO’d: JFrog. JFrog started off as the #1 binary repository and has expanded from there as a multi-product suite for software development. Fast forward to today, it’s at $270m ARR, growing an impressive 39% a year, and generating positive cash flow.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
SaaStr
SEPTEMBER 29, 2022
Product-led growth (PLG) is the consumerization of software—a strategy B2B software companies can learn from growth teams at successful consumer tech companies. . Stage 2 Capital’s Co-Founder and Managing Director, Mark Roberge, breaks down what a consumer tech growth team looks like and how they operate. He advises bringing these features to a B2B growth team and then shares mistakes that B2B companies make while adding go-to-market (GTM) to PLG.
User Pilot
SEPTEMBER 29, 2022
What exactly is product value? What can product managers do to measure and increase it? These are some of the questions we’re answering in the article! Ready? Let’s dive in! TL;DR. Product value is how well your app helps customers achieve their goals compared to competitors. The value proposition is the summary of the positioning strategy.
Intercom, Inc.
SEPTEMBER 29, 2022
Before I became a software engineer, I worked as an editor and a journalist. I have always enjoyed writing, and learned a lot from the work I did everyday. But after transitioning into tech, I realized that a lot of people who switch careers try to hide or at least diminish their previous professional experience as irrelevant. However, I am convinced that a lot of skills are perfectly transferable between careers, and can actually bring valuable perspectives and approaches to a new field.
SaaS Metrics
SEPTEMBER 29, 2022
Technology is revolutionizing every industry as it slowly but surely infiltrates every aspect of our life. The days of employing antiquated, manual data collection methods or conventional marketing strategies are long gone because technology now makes it simpler to accomplish these goals and allows us access to millions to terabytes of data. Read more.
Speaker: Tamara Fingerlin, Developer Advocate
Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.
IT World
SEPTEMBER 29, 2022
The banks and brokerages were fined because employees were messaging and texting with clients without recording the communications, as required. And some of the firms' execs lied about it and deleted messages.
CloseSaaS
SEPTEMBER 29, 2022
Customer support can help shorten your sales cycle by overcoming objections, gathering feedback, and more.
IT World
SEPTEMBER 29, 2022
Vira Tkachenko, CTO at Ukraine software developer MacPaw , spoke remotely to Apple admins at Jamf’s JNUC event. A real-world example of a woman in a leadership position in tech , she explained how her company planned for business continuity during the war in Ukraine. It’s an excellent lesson in crisis management and planning for any business leader.
CloseSaaS
SEPTEMBER 29, 2022
What is the sales management process and why is it critical to the success of any company? Here's everything you need to know.
Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage
There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.
CustomerSuccessBox
SEPTEMBER 29, 2022
The adage “time is money” is the ultimate reality that supports the success of your organization in the SaaS sector. A variety of options are accessible to customers today in this cutthroat industry. B2B SaaS businesses typically rely on their decisions on investments or IT solutions on the reliability of the brand or product. However, customers are also searching for a quick time to value (TTV).
SaaS Metrics
SEPTEMBER 29, 2022
Nowadays, there are many effective methodologies for managing large projects. It is worth getting acquainted with their list and learning the most effective methods. Agile Agile methodology is one of the best project management methods. It is currently one of the most popular methodologies. The Agile process involves dividing the project into. Read more.
OceanX
SEPTEMBER 29, 2022
Important updates about #HurricaneIan from the National Weather Service that will impact carrier service. Catastrophic storm surge inundation of 12 to 18 feet above ground level along with destructive waves are expected somewhere along the southwest Florida coastline from Englewood to Bonita Beach, including Charlotte Harbor. Catastrophic wind damage is beginning along the southwestern coast of Florida today near the landfall location.
SaaS Metrics
SEPTEMBER 29, 2022
Streamlining cash flow is of utmost importance for any business owner. After all, your business can’t function properly if you don’t have funds at the right time. But managing your finances manually along with several other operations is a headache. Not only is it a hectic and tedious task, but recurring mistakes. Read more. The post 7 Benefits Of Using A Billing App Or Software first appeared on SaaS Metrics.
Advertiser: ZoomInfo
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
SmartKarrot
SEPTEMBER 29, 2022
Role: Director, Client Success Location: New York, NY, US (Hybrid) Organization: Grubhub As a Director of Client Success, you will manage the stellar Corporate Accounts Client Success team, overseeing all new client implementation, client retention and satisfaction and client up-sells for the Grubhub’s corporate accounts team. Exceed financial targets for existing clients, new clients, and up-sell / expansion opportunities.
SaaS Metrics
SEPTEMBER 29, 2022
When it comes to managing your business correctly and effectively, it is important to consider tons of different influential factors. Nowadays, every sector is trying to increase its level of digitalization and make its products or services more accessible. This focus is under the attention of many similar companies, which automatically raises. Read more.
Chart Mogul
SEPTEMBER 29, 2022
Delivering strong reporting to your investors builds the overall board’s confidence in your business. And in this market, the need for board confidence has never been more relevant. But investor reporting can take up huge amounts of time and distract focus from the day-to-day, so what’s the right balance? We asked a panel of experts how they define impactful investor reporting and what they do to engage boards to get the most from their board meetings.
Dubb
SEPTEMBER 29, 2022
In this recap of a recent RevShow episode, you are going to learn about the death of a DSLR salesman and why your production studio is in your pocket. This blog post and video are for salespeople and marketers (not videographers), so keep this in mind as you are reading. If you are interested. The post Death of a DSLR Salesman appeared first on Dubb Blog.
Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments
Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.
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