Thu.Jun 02, 2022

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How Should a SaaS Company Be Accounting For Revenue?

SaaS Metrics

SaaS companies are typically based on recurring revenue models, meaning that the money they get in from different customers doesn’t come in all at once. Instead, it comes in little by little over time as those customers pay for their subscription or use of a service. That can make accounting for revenue. Read more. The post How Should a SaaS Company Be Accounting For Revenue?

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What Really Happened to SaaS in the ’08-’09 Recession

SaaStr

A lot of folks are talking about how things were in ’08-’09 and even ’00-’01 these days. I don’t think today is anything like those times. The amount of folks buying SaaS software is a force like we’ve never seen before, and even with some stock market drama, many top SaaS companies still trade at $4B, $10B, $20B or more just a decade after being founded.

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QuickBooks Time Review

The Daily Egg

QuickBooks Time is a solid time-tracking tool. It provides remote workers with numerous ways to clock in and offers geo-tracking so employers. The post QuickBooks Time Review appeared first on The Daily Egg.

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Uncharted and Electric: PayHawk’s CEO on Becoming Bulgaria’s First Unicorn

SaaStr

SaaStr’s Poya Osgouei has a great Uncharted podcast that does a deeper dive with many SaaS execs. Up this week is Hristo Borisov, the CEO of Payhawk and his advice on focusing on what you’re good at on both an individual as well as business level resonated a ton. Also discussed: The importance of Focus and going all-in in Entrepreneurship, The 2 secre’s behind Payhawk’s growth to become Bulgaria’s first ever Unicorn, The influence executing on product delivery has on th

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Struggling to Scale Test Coverage Under Pressure?

When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.

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Amazon Drive Review

The Daily Egg

Amazon Drive isn’t the most feature-packed cloud storage solution on the market, but it’s still a good option for photo storage and. The post Amazon Drive Review appeared first on The Daily Egg.

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Customer Experience author Elizabeth Dixon on the CX that makes an impact

Intercom, Inc.

From the CEO and the management team to the intern fresh out of college, every employee or business owner has unique qualities that position them to bring excellent customer experiences to life. It’s all about having the right mindset, taking ownership of your abilities, and doing what’s in your power to drive positive experiences for customers. And for Elizabeth Dixon , even the smallest action can cause ripples that turn customers into loyal advocates.

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You Don’t Need a Buyer Persona. You Need Multiple Audience Personas.

Sparktoro

I have a bone to pick with buyer personas, but it’s only because I like them (in contrast to Rand who doesn’t like them; yes, we can disagree). My quibbles? There’s a misguided focus on demographics, arbitrarily chosen stock photos, and cutesy alliterative names.

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Microsoft is building an ARM-powered Windows mini

IT World

Seven years ago, Microsoft surprised the world — and its hardware partners — by releasing its first laptop: The Surface Book. It was a flop. But, unlike some Microsoft hardware experiments I could mention — the Surface tablet, Surface RT , and the infamous Kin phone — Microsoft kept hacking away at the Surface Book. Today, its descendants such as the Surface Laptop Studio are darn good laptops.

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What Founders Should Know About Raising Debt (May 2022 Fintech Newsletter)

Andreessen Horowitz

This first appeared in the monthly a16z fintech newsletter. Subscribe to stay on top of the latest fintech news. TABLE OF CONTENTS. What Founders Should Know About Raising Debt. For fintech lending companies, capital is akin to inventory, since … The post What Founders Should Know About Raising Debt (May 2022 Fintech Newsletter) appeared first on Andreessen Horowitz.

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Mastering Apache Airflow® 3.0: What’s New (and What’s Next) for Data Orchestration

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

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An Intro to SaaS Recurring Revenue: Calculate MRR and ARR

Chargify

What is SaaS Recurring Revenue? Cash burn and capital spending are almost inevitable when trying to scale a SaaS venture, especially in the early stages. The post An Intro to SaaS Recurring Revenue: Calculate MRR and ARR appeared first on Chargify.

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Q&A: Allstate goes all-in on remote work while building company culture

IT World

Allstate, a 90-year-old American insurance company, had always been an office-centric company, even if most of its employees were technology workers. When the COVID-19 pandemic hit more than two years ago, however, the company didn't fight the inevitable; it embraced remote work, even closing its 5,000-plus employee headquarters campus in Northbrook, Ill.

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2022 – Year of Big Capital for SaaS Companies

OPEXEngine

2021 was an incredible year of growth and investment for the SaaS industry. Companies achieved all-time high valuation multiples while investors poured massive amounts into SaaS. In the US alone, VC investment in SaaS hit $90 billion in 2021, the highest on record, with over 263 US SaaS VC deals greater than $100 million – 3x the total the previous year and 7x the total in 2015, according to Silicon Valley Bank.

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Apple confirms the scale of App Store fraud

IT World

Apple says millions of fraudulent attempts are made against the App Store and its users each year. The company prevented $1.5 billion in fraudulent transactions in 2021, it said, in line with similar levels of fraud in 2020. How people attempt to commit App Store fraud. The company explains how fraudsters attempt to commit fraud via the store.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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Best Customer Feedback Examples From SaaS Companies

User Pilot

What are some great customer feedback examples that SaaS companies use successfully? Continuous customer feedback collection is vital to business success. That’s because customers understand your product more than anyone else and their demand drives revenue. But what matters more than the frequency of feedback is your strategy– so how do you collect feedback and track customer sentiment ?

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Why remote work will lead to greater success

IT World

Environment affects modes of work. And that's why the recent shift to remote work is so consequential. Until the COVID-19 pandemic arrived in 2020, nearly all the conversations about office design centered around collaboration. This was especially true in the tech industry. Companies (ranging from scrappy startups to industry giants like Apple, Google, and Facebook) innovated with casual meeting spaces, extensive break areas, and open office plans.

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Do I have a churn problem? How do I know?

BrightBack

How do I tell if I have a churn problem in my subscription business? We get this question a lot from our prospects and customers - what is a normal churn rate? How do I know it’s time to start testing and optimizing my cancel experience for churn? In a way it’s a funny question to ask. Very few companies would question the value of optimizing acquisition metrics.

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Video collaboration startup Loom announces layoffs

IT World

Loom, a collaboration startup that sells software for asynchronous video communication, has laid off staff, citing cost reductions amid economic headwinds. According to sources cited by TechCrunch , the company laid off 34 employees, which amounts to 14% of its workforce. Loom confirmed to Computerworld the number of staff laid off and provided the following statement from CEO Joe Thomas: We’ve had to make the extremely difficult decision to move forward with a reduction in force across our team

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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How to Buy Stocks

SaaS Metrics

Investing in stocks has been quite popular in recent years, and many people are now trying to get into the trend and buying stocks through various means in the stock market. However, what a lot of beginners don’t know is that investing in stocks can be quite difficult at first because there. Read more. The post How to Buy Stocks first appeared on SaaS Metrics.

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How to become a Payfac: steps on the Payfac journey

Infinicept

For many software companies, becoming a payment facilitator, or Payfac, is an opportunity to benefit from a new revenue stream and gain more control over the customer experience. But because payments are outside the typical software company’s core offerings and expertise, bringing them in-house can seem daunting. What does it really take to become a Payfac?

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The Main Reasons To Consider Hiring an Outsourced CFO Instead

SaaS Metrics

Most small businesses don’t need a full-time CFO on staff. Many companies only require help with specific financial tasks for a few hours each week or month. However, this doesn’t mean that a business can’t benefit from the expertise of a CFO. An outsourced CFO can provide the financial leadership and insight. Read more. The post The Main Reasons To Consider Hiring an Outsourced CFO Instead first appeared on SaaS Metrics.

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What Is SaaS Security Assessment? Best Saas Security Practices: The Definitive Guide

How To Buy Saas

As your business grows, you may find that you need to start using the software as a service (SaaS) products. This growth is great news for businesses, as SaaS offers many advantages over traditional on-premises software. However, with this growth comes an increased risk of cyberattacks. To protect your data and your business, it is important to understand the basics of SaaS security.

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5 Ways to Improve Revenue from Integrated Payments

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.

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Sports Betting in Kansas in 2022[Tech Updates]

SaaS Metrics

Today, mobile gambling accounts for nearly a third of all money wagered on sportsbooks throughout the world, thanks to digital technology. The majority of online sports betting in Kansas will be powered by digital technology by 2022, according to current forecasts. Every time new digital technology improves connectivity, the sports betting industry.

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Data Engineer

Treehouse Technology Group

Treehouse Technology Group is strategy and data firm providing custom, end-to-end solutions for our enterprise and SMB clients. Our approach is an independent, vendor-agnostic cloud solution designed to deliver and execute our client’s strategy to unlock the power of data and its storytelling potential. As a Database Engineer, you will work with stakeholders and the… The post Data Engineer appeared first on Treehouse Tech Group.

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The Real Potential of Legal, Regulated Sports Betting

SaaS Metrics

The legislation in the United States aims to make sports betting legal. Millions of Americans enjoy this very fact as they can have fun and earn money at the same time. Recent polling has demonstrated that 68% of respondents think that legality of sports betting should be managed at the state level. Read more. The post The Real Potential of Legal, Regulated Sports Betting first appeared on SaaS Metrics.

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Data Architect (Python & AWS Cloud)

Treehouse Technology Group

Treehouse Technology Group is strategy and data firm providing custom, end-to-end solutions for our enterprise and SMB clients. Our approach is an independent, vendor-agnostic cloud solution designed to deliver and execute our client’s strategy to unlock the power of data and its storytelling potential. As a Lead Data Engineer, you will work with stakeholders and… The post Data Architect (Python & AWS Cloud) appeared first on Treehouse Tech Group.

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The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!

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The 10 Most Successful SaaS Companies in the World

SaaS Metrics

If you’re interested in entering the extremely lucrative SaaS market, it might be a good idea to learn about the biggest and most successful companies in this industry. Here’s our list of the top 10 most successful SaaS companies (not ranked by revenue) and some details about how they got there. 1. Read more. The post The 10 Most Successful SaaS Companies in the World first appeared on SaaS Metrics.

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Jun 02 – Customer Success Jobs

SmartKarrot

Role: Director, Customer Success Location: San Francisco, CA, US Organization: Convex As a Director of Customer Success, you will manage and support a team of talented Customer Success Managers and Renewal Managers. Own on-boarding, account management, renewals, and health KPIs for the Commercial (smaller) and Enterprise (mid to large) customer segments.

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SaaS eBook – eBook Review

SaaS Metrics

Over a couple of decades, technology has become essential. From households to businesses, technology plays an important role. With a good internet connection and up-to-date smart devices, people can access anything from anywhere in the world. Software as a Service is provided to the clients over a cloud server. As a result, Read more. The post SaaS eBook – eBook Review first appeared on SaaS Metrics.