How to retain customers who are on verge of cancelling
CustomerSuccessBox
OCTOBER 11, 2021
You may have come across situations where your customers no longer want to work with you. A root problem might be that they never gained business value from your product. Why is that? Did they implement it poorly? A lot of questions come right knocking at you. Let us see why retention is important and how to retain customers who are on the brink of churning.
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