Wed.Nov 30, 2022

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Salesforce DevOps Guide

CloudKettle

What is DevOps? And why do you need it? DevOps consists of a set of practices and tools that makes it possible for an organization to produce applications and services more quickly than using conventional software development (Dev) and IT Operations (Ops) procedures in isolation. DevOps within Salesforce can be viewed in a very similar […]. The post Salesforce DevOps Guide appeared first on CloudKettle.

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Dear SaaStr: What Percentage of Total Incoming Deals Do VCs Invest In?

SaaStr

Dear SaaStr: What Percentage of Total Incoming Deals Do VCs Invest In? Right here, right now? <1. Oooh maybe but not yet, excited but need to see more? >5. Deals seen per month? Lots! But always hoping to have more of the “this is a no brainer” moments, that would be nice. — Ann Bordetsky (@annbordetsky) November 7, 2022. Yes, it’s tiny, nominally it’s 1% or so everywhere … but like many statistics, that number is misleading.

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Built for you: Increased customizability, workspace security upgrades, custom objects in the Inbox, and more

Intercom, Inc.

This month, we’ve been working on email, security, and tooltips – and that’s just the beginning. Welcome to the November edition of Built for You. It’s that time of year again! As we approach the holiday season, your support team will no doubt be looking for ways to become more efficient, more effective, and less strapped for time – all while maximizing customer satisfaction. .

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How to Manage 100+ SDRs Across 4 Continents with Snowflake VP, Global Sales Development Lars Nilsson (Pod 612 + Video)

SaaStr

“The hardest part of closing any deal is finding it,” says Lars Nilsson, VP of Global Sales Development at Snowflake. Over his 35+ year career, Nilsson has managed 100+ Sales Development Representatives (SDR) across four continents, six countries, and ten cities. The role of an SDR requires one to be in the trenches—prospecting, qualifying, and cold calling, so your sales team can focus on selling, negotiating, and closing.

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Struggling to Scale Test Coverage Under Pressure?

When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.

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Key Product Dashboards Product Managers Need For Monitoring Product Health

User Pilot

How can product managers keep tabs on all the KPIs necessary to make informed product decisions without getting swamped with all the irrelevant data out there? The short answer is: with product dashboards! In the article, we’re looking at how to build effective product manager dashboards and the key metrics we may want to populate them with at different stages of the product lifecycle.

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Tooltip Best Practices: Mastering Effective Product Guidance

User Pilot

Applying tooltip best practices to your design ensures you only create in-app communication that moves customers to action quickly. From text size to color issues, many people struggle to find the right tooltip design, but this article will show you the right way to go about it. Not only will you learn to make your tooltips effective, but you’ll also learn to decide if you need a tooltip or a different UI element for the message you want to convey.

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Leader Election from Randomness Beacons and Other Strategies

Andreessen Horowitz

… The post Leader Election from Randomness Beacons and Other Strategies appeared first on Andreessen Horowitz.

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IBM, Maersk scuttle blockchain-based TradeLens supply chain platform

IT World

Four years after IBM and Maersk first unveiled TradeLens , the companies have announced they will be withdrawing TradeLens offerings and will discontinue the blockchain-based supply chain platform. The platform will go offline by the end of the first quarter in 2023. Apparently the platform did not attract enough users to be commercially viable. “The need for full global industry collaboration has not been achieved,” said Rotem Hershko, head of business platforms at A.P.

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How to Fix a Leaky Sales Funnel

CloseSaaS

A leaky sales funnel wastes time and money. Here's how to improve your conversion rates by plugging those pesky funnel leaks.

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What’s New in Apache Airflow® 3.0—And How Will It Reshape Your Data Workflows?

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

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The new way to hire tech workers: from the bottom up

IT World

By the time she was 21, Sara Mothersil had attended college for three years — and changed her major three times. She didn’t know what she wanted to do, but did realize one thing: college wasn’t her path to a career. “I did not like college; it was just the thing to do,” the West Palm Beach, FL native said in a recent interview. “Your parents encourage you to go to college and get an education, but my heart just wasn’t into it.

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Account Mapping: Why You Need to Chart Prospect Companies

CloseSaaS

In today's complex buying environment, account mapping can improve conversion rates and save you time. Here's how to use it.

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AWS brings Verified Access security to the Apple enterprise

IT World

Amazon is introducing its next-gen AWS Verified Access security technology. At its annual AWS re: Invent show , the company confirmed the tech will be made available to enterprises running Apple products thanks to partnerships with Jamf , JumpCloud , and other device management vendors in the space.

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Get Real-time MRR Movements in Slack

Chart Mogul

Get real-time updates or weekly summaries of your new business, expansion, churn, and contraction directly in Slack. Keep your team pushing for new clients, celebrate in the wins, and respond to concerns with MRR notifications in any channel you choose. It’s simple to set up and you send all the details of each MRR movement … Get real-time updates or weekly summaries of your new business, expansion, churn, and contraction directly in Slack.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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Nov 30 – Customer Success Jobs

SmartKarrot

Role: Customer Success Director Location: Edmonton, AB, Canada (Hybrid) Organization: Drivewyze As a Customer Success Director, you will lead, coach, and mentor a high-performing team accountable to manage the deployment of software for the customer fleet organizations. Own the fleet customer segment customer journey from post-sale to implementation, identifying and recommending opportunities to improve processes, customer satisfaction rates, and other key performance indicators.

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Reaccelerate: Finding new engines of growth in your business

Intercom, Inc.

At this year’s Web Summit conference in Lisbon, I gave a talk on how businesses should think about weathering these tough economic conditions, and indeed how they can actually find growth during them. You can check out the slides here, or read on for an illustrated transcript of my talk. Hi, I’m Des from Intercom. I hope you enjoy Web Summit and when it’s over I hope you return to offices, bedrooms or boardrooms with some good takeaways, new contacts, and also a little bit refreshed and re