Tue.Jan 17, 2023

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62% of You Are Still Growing Your Sales Teams in 2023

SaaStr

So anecdotally, it seems to me sales productivity startups are one of the biggest impacted by the current macro environment. It seems like everyone just … stopped buying them. Ever Salesforce itself is having a rough time , much rougher than most public SaaS companies. We had a great conversation on how much harder it is now with Gong’s incredible CRO here: But is that an excuse to sort of quiet quit?

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10 Easy Steps to Start a Photography Blog

The Daily Egg

For photography enthusiasts, starting a blog can be a great way to build a community, grow a reputation as a photographer, and. The post 10 Easy Steps to Start a Photography Blog appeared first on The Daily Egg.

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Sales-led vs. Product-led? Today’s startups need both, with Jason Eubanks, CRO at Harness (Video)

SaaStr

What is the right Go-To-Market strategy for a startup getting out of the gate? Sales-led vs. product-led is a hot topic right now, and Jason Eubanks, Chief Revenue Officer of Harness, shares the answer during this week’s Workshop Wednesday — held every Wednesday at 10 a.m. PST. Sign up here to join them FOR FREE! At Harness, Eubanks leads go-to-market.

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What Is Reputation Automation All About? The Complete Guide

The Daily Egg

Your online reputation can make or break your business. Technology has made it easy for shoppers everywhere to read customer reviews before. The post What Is Reputation Automation All About? The Complete Guide appeared first on The Daily Egg.

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Struggling to Scale Test Coverage Under Pressure?

When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.

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Opening Night at SaaStr APAC is On Top of the Marina Bay Sands! Feb 22-23

SaaStr

We’re gearing up for 1,000+ at our first SaaStr APAC in Singapore on Feb 22-23 ! The classic kick off night VIP Party on Feb 22 will be at the breathtaking Lavo on top of the classic Marina Bay Sands! If you haven’t been, you’ve seen it in movies, on the internet, and so much more. It’s pretty epic. We’ll have room for 500+ at Lavo on top of the Marina Bay Sands.

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Dear SaaStr: What Happens When a VC Loses All Their Money on a Startup Investment?

SaaStr

Dear SaaStr: What Happens When a VC Loses All Their Money on a Startup Investment? It’s a question being asked more often these days, unfortunately. And the answer? It’s OK — up to a point : So long as the founders did everything they possibly could to make it work. Truly everything; and. The total loss is relatively small compared to (1) that partner’s total portfolio and (2) the total fund size.

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An In-Depth Guide to Subscription Billing Platforms (+ 5 Options)

FastSpring

Most subscription billing platforms let you: Automate invoicing and payments. Customize and manage one or more subscription and trial models. Provide a self-service portal to customers so they can manage their accounts (including payment information, seats, and more). Offer and manage one-time add-ons, coupons, and more. Gather metrics and view reports on monthly recurring revenue.

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ContentCal Becomes Adobe Express: Here’s How Buffer Compares

Buffer Resources

You may have heard the news that ContentCal is shutting down. While it's always sad to see a valued tool go, the good news is that there's another great option out there for managing your social media: Buffer. In this blog post, we'll give you the lowdown on why you should give Buffer a try and how it can help take your social media game to the next level.

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Intercom’s product principles: Building product that’s opinionated by default, but flexible under the hood

Intercom, Inc.

Designing a product is a balancing act. . At Intercom, we balance strong opinions about the future of customer support with our goal of meeting a huge variety of customer needs. Some customers want a simple, out-of-the-box solution, but others need customizability – that’s where flexibility comes in. . “Opinionated by default and flexible under the hood means our solutions are easy to use out of the box, but can be customized to suit specific needs”.

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Mastering Apache Airflow® 3.0: What’s New (and What’s Next) for Data Orchestration

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

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The Hunter vs. Farmer Sales Model: Which is best for your team?

CloseSaaS

The Hunter vs. Farmer sales model is easily adaptable and highly effective (when done right). Generally, hunters bring in new deals while farmers work to retain them and help them grow. Each of these has a clear role in the sales process and can help you build a more valuable customer base.

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Best Practices For Creating a B2B Frictionless Customer Experience

User Pilot

A frictionless customer experience ensures your customers stay with you for a long time. But it requires dedication and consistency to achieve a frictionless experience for your users. To help you, we have put together this article with different types of friction, and practical steps to create seamless customer experiences and drive product growth.

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Inside Sales: What it is, Why it Matters + How to Get it Right

CloseSaaS

Inside sales is the act of identifying, nurturing, and converting leads remotely. Learn how to succeed at inside sales + must-have tools.

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What is Value Realization in SaaS and Why Does It Matter?

User Pilot

Value realization can make the difference between a customer who unsubscribes and a customer who becomes a brand advocate. If you want to build a loyal customer base and nurture product growth , your focus should be spent on making users realize the value of your product as soon as possible—which might be trickier than you think. So, let’s talk about value realization and what you can do to improve it.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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Using the Truth To Inspire Trust in Leadership with Mark Stouse

30 Day Leadership

Confidence and trust are at the heart of great leadership. These two elements build great relationships with employees, employers, customers, partners, etc. whether the relationship is personal or professional in nature. While we see countless examples in the media where confidence and trust have been broken, there is always an opportunity to do the right thing and lead in a way that builds confidence and trust.

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Sales Management Job Description (Templates & Advice) in 2023

CloseSaaS

Creating a sales manager job description that attracts top-notch candidates can be challenging, but the following guidelines and templates will help.

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Using the Truth To Inspire Trust in Leadership with Mark Stouse

30 Day Leadership

Confidence and trust are at the heart of great leadership. These two elements build great relationships with employees, employers, customers, partners, etc. whether the relationship is personal or professional in nature. While we see countless examples in the media where confidence and trust have been broken, there is always an opportunity to do the right thing and lead in a way that builds confidence and trust.

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5 Reasons Every Business Needs Insurance

SaaS Metrics

Every business needs some kind of insurance. This is an indisputable fact. Not only is it the law, but there are a lot of problems that not having insurance will cause. Most governmental agencies won’t do business with your company unless it has insurance. But why should your company have insurance? Read. Read more. The post 5 Reasons Every Business Needs Insurance first appeared on SaaS Metrics.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Four Digital Selling Secrets Your Prospects Wish You Knew: Insights from Gartner

Sales Hacker

A recent study by Gartner revealed that 43% of all buyers prefer a rep-free experience in their buying journey. What does that mean for you and your team? In this replay, we spill the tea on what sales leaders can do to empower their teams to succeed in this new digital selling landscape. Guests: Mukesh Mirchandani – VP Global Solution Engineering at Freshworks.

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How to view competitors’ display ads on Facebook and LinkedIn

Kalungi

Ever wonder what your competitors or other people in your industry are running for their ads? It’s probably a question you’ve considered but never really explored. Understanding how to access and use your competitors' display ads on both Facebook and Linkedin is an advantageous step when launching your campaign. Luckily, both platforms have made it pretty easy to do so but just in case I’m going to show you the step-by-step process on how to view their ads.

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Introducing New Multi-Factor Authentication Methods

Frontegg

Introduction. Multi-factor authentication (MFA) is becoming increasingly important for B2B applications as security threats continue to rise. By employing multiple forms of authentication, B2B companies can greatly reduce the risk of unauthorized access and data breaches. Today, we are pleased to introduce three new multi-factor authentication (MFA) methods to enhance the security of your user’s accounts and improve user experience.

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Cutting R&D to Grow GTM Spend : Is it Happening Across Software Companies?

OPEXEngine

During Office Hours with Lee Kirkpatrick , Lee recalled managing a startup through a downturn. The business cut R&D spending to conserve cash. By prioritizing sales & marketing, the company successfully lengthened its runway to increase revenue, which eased the subsequent fundraising. I wondered if a similar pattern existed in the public software markets.

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5 Ways to Improve Revenue from Integrated Payments

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.

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Jan 17 – Customer Success Jobs 

SmartKarrot

Role: Customer Success Manager Location: Toronto, ON, Canada (On-site) Organization: CrowdRiff As a Customer Success Manager, you will proactively engage customers across multiple time zones to ensure that customers are reaching the value. Assess customer health, increase retention, and drive product adoption. Collaborate with Account Executives to identify expansion opportunities and be the voice of the customer.