SaaStr
OCTOBER 25, 2023
Dear SaaStr: Why Do So Many SaaS CEOs Get Fired? I think this is a bit of a misnomer. I’ve been investing for 10 years, across multiple billion+ outcomes, and only seen 1 founder “fired” in my portfolio, and one who the biggest VC suggested they step down. And even there — the founders in the end came to the same conclusion, and remained on the board.
The Daily Egg
OCTOBER 25, 2023
Whether you have a SaaS startup, an ecommerce business, or a WordPress site, you know the importance of customer service. Without the. The post ThriveDesk Review appeared first on The Daily Egg.
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SaaStr
OCTOBER 25, 2023
So we last checked in with Freshworks at $400m in ARR. Fast forward to today, and last quarter they crossed an incredible $560,000,000 in ARR growing 20% on a constant currency basis. That should put them at about $600m ARR today! 5 Interesting Learnings: #1. Bigger Customers Keep Growing, But SMBs Have Slowed A common theme across tech today. Freshworks has 51,700 customers at around $2k ARR, with a quick close of just 25 days.
The Daily Egg
OCTOBER 25, 2023
It can be a challenge to create engaging content, optimize it for search engines, and organize it all. It’s even harder if. The post WordLift Review appeared first on The Daily Egg.
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Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?
FastSpring
OCTOBER 25, 2023
Q4 sales numbers usually outperform the rest of the year thanks to year-end holidays and their associated shopping cycles — but how much does that trend carry over into software and SaaS sales? And does it improve B2B sales too, or is it more just a B2C advantage? FastSpring serves as a merchant of record for over 3500 companies that use our platform every day to sell digital products globally.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Sales Hacker
OCTOBER 25, 2023
Zach Lawryk is currently the Head of Global Solutions Consulting at Rippling , previously the VP of Solutions Consulting at Slack , Director of Sales Engineering at Box , and really began his career in tech at Salesforce as a Sales Engineer in 2005. What you will learn The importance of building long term relationships at work The beginning of SaaS SE’s How the SE/SC role will evolve with AI Knowing when to bring in SE’s as a founder Highlights (3:41) How Zach has successfully landed at po
Agile Payments
OCTOBER 25, 2023
5 Ways to Identify and Optimize Core Business Processes for Sustainable Growth Source
Sixteen Ventures
OCTOBER 25, 2023
As a Head of Customer Success, you’ve heard the benefits of advocacy. You get that it’s somehow the golden ticket—a game-changer that’s supposed to turn the business flywheel faster than ever. But somehow, the magic hasn’t happened for you. Your advocacy program is more of a flicker than a flame, and you’re wondering if the […] The post Build a Social Proof Machine: Consistently Generate Real Advocates at Scale appeared first on Customer-centric Growth by Linc
Nimble - Sales
OCTOBER 25, 2023
Lead disposition is an often overlooked aspect of sales strategy. Having one in place ensures that you are not leaving money on the table or that your sales and marketing departments are not wasting time. It can enhance your team’s sales performance and improve lead conversion rates. Let’s delve into why every company should prioritize […] The post Learn The Basics and Benefits of Proper Lead Disposition appeared first on Nimble Blog.
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Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.
TurnKey Labs
OCTOBER 25, 2023
In recent years, offshore development centers have gained prominence as a strategic solution for businesses looking to leverage global talent and enhance their development capabilities. This article explores the rising trend of setting up offshore development centers in LATAM (Latin America). As organizations increasingly seek cost-effective and talent-rich locations, LATAM has become a preferred destination.
Nimble - Sales
OCTOBER 25, 2023
In the dynamic realm of business, sales calls are a fundamental pillar of success for professionals across the spectrum. Today we will explore the significance of sales calls and guide sales enthusiasts, whether seasoned or new, through the pivotal stages of this process. From making a memorable first impression to closing deals, we provide actionable […] The post Mastering The Sales Call: From Preparation to Pitch appeared first on Nimble Blog.
TurnKey Labs
OCTOBER 25, 2023
Offshore software development has become a pivotal strategy for businesses seeking cost-effective solutions and access to global talent. With a growing trend of companies’ tech offshoring, the advantages are undeniable — cost savings, scalability, and international expertise. However, this approach is not without its challenges and risks.
Mucker Capital
OCTOBER 25, 2023
In the dynamic realm of PR for startups, understanding the nuances and timings is crucial. Priscilla Vento , the founder and CEO of 30 Miles North PR , a recommended partner, joins us for this Mucker Growth Series discussion to unravel these complexities. When is a good time to start doing PR? For startups eyeing investor attention, initiating PR efforts after securing a seed round is key, especially when gearing up for later fundraising.
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Start-ups & SMBs launching products quickly must bundle dashboards, reports, & self-service analytics into apps. Customers expect rapid value from your product (time-to-value), data security, and access to advanced capabilities. Traditional Business Intelligence (BI) tools can provide valuable data analysis capabilities, but they have a barrier to entry that can stop small and midsize businesses from capitalizing on them.
Infinicept
OCTOBER 25, 2023
In the fast-paced world of business, CEOs are always on the lookout for ways to make their companies leaner, boost the bottom line, and outshine the competition. In recent years, a game-changing trend has emerged as a secret weapon for success: embedded payments. Embedded payments mean seamlessly integrating payment capabilities into all sorts of apps, platforms, and services.
SaaS Metrics
OCTOBER 25, 2023
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SaaStr
OCTOBER 25, 2023
Each year, tens of thousands of SaaS fans attend SaaStr Annual. And every year, Jason Lemkin, the founder and CEO of SaaStr, takes the stage to answer the audience’s most pressing questions. For part one of this Ask Me Anything session, Jason covers everything you need to know about hiring your first VP of Sales, what he really thinks about AI, what the future of lead generation in 2024 looks like, and much more.
SmartKarrot
OCTOBER 25, 2023
In the dynamic world of business, the role of a Strategic Account Manager (SAM) goes beyond onboarding and tracking usage. A SAM is crucial for nurturing key relationships, ensuring customer satisfaction, and driving growth. As a result, having a robust playbook at your disposal is pivotal for achieving long-term success. In this blog, we’ll break down the core components of having a strategic playbook and how having one will ensure client retention and advocacy.
Speaker: Timothy Chan, PhD., Head of Data Science
Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.
User Pilot
OCTOBER 25, 2023
Product analytics can be confusing with how many metrics there are to track. However, the DAU/MAU ratio is certainly one metric that you should keep an eye on to monitor how many users are active users. In this guide, we’ll go over what the DAU/MAU ratio is, why you should track it, and how to calculate it! TL;DR The DAU/MAU ratio is a metric that calculates the ratio of daily active users to monthly active users to determine how sticky your product is.
SmartKarrot
OCTOBER 25, 2023
Leading a team of being part of the team, preparedness for unforeseen contingencies stands paramount. They hold the weighty responsibility of ensuring client contentment, fostering growth, and maintaining the integrity of long-term business partnerships. The unpredictable nature of crises, be they operational, reputational, or external, renders them a significant threat to the stability and health of these critical relationships.
Totango
OCTOBER 25, 2023
Brent Cogswell, Head of Customer Success at Schneider Electric, shares the organization’s principles and milestones for building a customer success strategy that unites the company and their customers around a shared mission. “It became our mission to get rid of the spreadsheets and bring all the data and telemetry into one tool, so customer success could control outcomes for our customers and positively affect recurring revenue and growth.
SmartKarrot
OCTOBER 25, 2023
In the ever-evolving realm of business, Key Account Management (KAM) remains a pivotal aspect of sustaining and nurturing crucial client relationships. The stakes in managing key accounts are high; these are typically the clients that account for a significant portion of revenue. Therefore, understanding and mitigating the risks associated with Key Account Management is crucial.
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While data platforms, artificial intelligence (AI), machine learning (ML), and programming platforms have evolved to leverage big data and streaming data, the front-end user experience has not kept up. Holding onto old BI technology while everything else moves forward is holding back organizations. Traditional Business Intelligence (BI) aren’t built for modern data platforms and don’t work on modern architectures.
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