Intercom, Inc.

NOVEMBER 10, 2021

Incorporate your customers’ most-loved platform into your support offering. We’ve partnered with WhatsApp to provide a simple, hassle-free integration within Intercom – the easiest way to add WhatsApp to your company’s support experience. When it comes to personalized support, WhatsApp is a no-brainer. Offering convenient, effective support to your customers, exactly where they are, just makes sense. “Today, we’re announcing a simple way to integrate one of the world’s most popular communi

Communication 145

Communication Management Business 145

SaaStr

NOVEMBER 10, 2021

Datadog IPO’d at $330m ARR, and when we last caught up with them they were already at $700m ARR — and it has done nothing but accelerate since then. Closing out with a $270m Q3’21 (!) and on to a $1.2B+ run-rate today, Datadog is accelerating at over $1B ARR. To 75% growth. Goodness. We just haven’t seen the type of acceleration at scale we’re seeing in SaaS leaders before. 5 Interesting Learnings: #1.

Scale 322

Scale Cloud Enterprise Scaling 322

The Daily Egg

NOVEMBER 10, 2021

Choosing the right location to form your LLC is a crucial decision. This in-depth guide will help you determine the right state. The post The Complete Guide to The Best States to Form an LLC appeared first on The Daily Egg.

Startup 304

Startup 304

SaaStr

NOVEMBER 10, 2021

Pat Grady. Partner | Sequoia. Follow Follow. Candid VC Interviews – Session #1 . Wednesday – November 17th, 2021 | 10:00 am PST. For our very first session of “Off The Record” we are honored to interview Pat Grady from Sequoia Capital. Pat’s track record includes investments in Amplitude, Drift, Hubspot, Okta, Qualtrics, ServiceNow, Snowflake, and Zoom.

Venture Capital 227

Venture Capital Interviewing Investment SaaS 227

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While data platforms, artificial intelligence (AI), machine learning (ML), and programming platforms have evolved to leverage big data and streaming data, the front-end user experience has not kept up. Holding onto old BI technology while everything else moves forward is holding back organizations. Traditional Business Intelligence (BI) aren’t built for modern data platforms and don’t work on modern architectures.

Artificial Intelligence

The Daily Egg

NOVEMBER 10, 2021

Forming a legal entity for your business is an important decision. Many entrepreneurs and business partners choose to form a corporation because. The post 6 Easy Steps to Form a Corporation appeared first on The Daily Egg.

Business 294

Business Startup 294

Neil Patel

NOVEMBER 10, 2021

Are you short on content topics? Not sure where your next idea is coming from? Then, this is the post for you. I’ve got a secret well of inspiration that is so deep I never run out of things to write about. Today, I’m going to share it with you. It’s called YouTube. Specifically, I’m talking about the videos that are trending on YouTube right now. These are hot topics that thousands of people are interested in and there’s no shortage of ways for you to explore them.

Trends 140

Trends Engagement Metrics Engineering 140

IT World

NOVEMBER 10, 2021

Fancy new features are fan-frickin'-tastic. But let's face it: We aren't all carrying Google's shiny new Pixel phones. And we don't all have Android 12 in front of our shiny faces just yet. With all of that in mind, I thought now would be a fine time to turn our attention to some of Android's many buried treasures — phenomenal time-saving and productivity-boosting possibilities built right into the software on our existing phones, no matter who made 'em or how old they may be (within the realm o

Software 138

Software 138

Neil Patel

NOVEMBER 10, 2021

When Snapchat was founded in 2011, it was primarily used by younger audiences to share everyday images about their lives. Over the years, however, the platform has become a powerhouse for online marketers with more than 306 million daily active users and annual revenue of $2.5 billion. Influencers looking to create a following—and a business—for themselves have flocked to the platform.

Social Media 130

Social Media Business Branding Entertainment 130

IT World

NOVEMBER 10, 2021

Apple today took a major step into enterprise technology provision, unveiling a new service called Apple Business Essentials — adding yet another strong argument to support enterprise deployment of its products. What is Apple Business Essentials? The service combines an array of services for small and midsized companies within one Apple-friendly MDM management tool.

Business 134

Business Enterprise Technology Management 134

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Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

Payments

Chargebee

NOVEMBER 10, 2021

How can you read the tea leaves and see into your company’s financial future, especially when it comes to the rise of subscriptions? As David Appel, the Head of Subscriptions & SaaS Vertical at Sage Intaact, cloud-based financial management, and services company, said, the future macro trends are already playing out in today’s market.

Trends 98

Trends Cloud Subscription Payment Features 98

Totango

NOVEMBER 10, 2021

There is no one-size-fits-all formula for designing customer success compensation plans. Each company is unique and has different goals and KPIs in place that affect CS compensation structures. However, according to Totango’s 2021 Customer Success Salary Report , CS teams are being tasked with owning more revenue-generating activities that make an impact on organizations’ bottom lines, as well as activities that improve product stickiness, which decrease churn and increase renewals.

Compensation 87

Compensation Customer Success Revenue Churn 87

Trujay

NOVEMBER 10, 2021

Trujay’s Wizard makes self-service data migration simple with easy-to-use technology and a dedicated support team for even the most non-technical person. Now, that unique and easy-to-use tool just got a little better. Here’s the new features: Mapping improvements Custom Fields List Notes will sort in the custom fields list, and all fields that contain […].

Technology 90

Technology Data Sales 90

Totango

NOVEMBER 10, 2021

There is no one-size-fits-all formula for designing customer success compensation plans. Each company is unique and has different goals and KPIs in place that affect CSM compensation structures. However, according to Totango’s 2021 Customer Success Salary Report , CS teams are being tasked with owning more revenue-generating activities that make an impact on organizations’ bottom lines, as well as activities that improve product stickiness, which decrease churn and increase renewals.

Compensation 76

Compensation Customer Success Revenue Churn 76

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In the rapidly-evolving world of embedded analytics and business intelligence, one important question has emerged at the forefront: How can you leverage artificial intelligence (AI) to enhance your application’s analytics capabilities? Imagine having an AI tool that answers your user’s questions with a deep understanding of the context in their business and applications, nuances of their industry, and unique challenges they face.

Artificial Intelligence

ITPro

NOVEMBER 10, 2021

The deal should propel Nitro into the top three enterprise e-signing providers worldwide

SaaS 94

SaaS Enterprise 94

SaaS Metrics

NOVEMBER 10, 2021

As a business owner or manager, it is imperative that you find a good RVA computer repair shop to work with. Because most of your day to day activities are dependent on computers, they have to be always up and running. But not all managers and business owners know what they have. Read more. The post What Should Any Business Know About RVA Computer Repair?

Business 52

Business Metrics Management SaaS 52

IT World

NOVEMBER 10, 2021

Apple's new MacBook pro laptops were unveiled just three weeks ago, and have been in users' hands for only two. Having spent a week using one of the 16-in. versions, I can say it represents a huge leap for Apple’s computer platform by tying together all of the elements of the company’s computing vision. How the MacBook Pro performs: the TL;DR. Performance data confirms Apple’s launch claims; it's fast.

Data 27

Data 27

SaaS Metrics

NOVEMBER 10, 2021

P2P file-sharing sites are becoming more and more popular as they provide a quick and easy way to share files. They can be especially helpful in the workplace when you need to send large files across multiple locations, but there are some risks that come with using them. If you want to. Read more. The post What All You Need to Know About P2P File Sharing Sites?

Metrics 52

Metrics SaaS 52

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation

SmartKarrot

NOVEMBER 10, 2021

Role: Customer Success Director Location: Remote, United States Organization: Innovaccer As a Customer Success Director, you will understand customer needs and be a client-counselor by working together with the customer to come up with solutions to key customer problems. Build a client relationship and act as a trusted advisor to the client. Know customer problems and KPIs and guide the customer to the best platform use.

Customer Success 19

Customer Success Scale Technical Review Leadership 19

SaaS Metrics

NOVEMBER 10, 2021

Spending a few minutes online looking for phrases like “plan your trade; trade your strategy” and “fx online” is an easy place to start for any new trader. For neophytes, these nuggets may appear to be more of a sideshow than anything else. Anyone new to trading probably wants to know how. Read more. The post 4 Tips to become a profitable trader first appeared on SaaS Metrics.

Metrics 40

Metrics Strategy SaaS 40

SmartKarrot

NOVEMBER 10, 2021

The goal of every organization is to make its customers happy. And one way to ensure that is by making your employees your brand ambassadors. In simple words, we call it employee experience. Now, you might have read many times that customers should be the brand ambassadors of your company. But we would go a step ahead and say your employees can play a vital role in making your customers feel valued and listened to.

Social Media 11

Social Media Underperforming Technical Team Sales Hiring Scale 11

BetterCloud

NOVEMBER 10, 2021

Every year as part of its SaaSOps Stars Awards , BetterCloud interviews some extraordinary SaaSOps standouts and customers to understand their challenges and the unique ways they tackle them. In the first installment of a new customer spotlight series, we’ll highlight how an established organization creatively integrates Active Directory for SaaS operations (SaaSOps) in pursuit of digital transformation and SaaS goals.

Identity management 52

Identity management SaaS Azure Cloud 52

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Organizations look to embedded analytics to provide greater self-service for users, introduce AI capabilities, offer better insight into data, and provide customizable dashboards that present data in a visually pleasing, easy-to-access format. To better understand the factors behind the decision to build or buy analytics, insightsoftware partnered with Hanover Research to survey IT, software development, and analytics professionals on why they make the embedded analytics choices they do.

Generative AI

The Marketing & Growth Hacking Publication

NOVEMBER 10, 2021

A business that sells Software-As-A-Service knows how difficult it is to generate leads and then convert them. There are tons of marketing strategies that can be leveraged by companies to generate leads however not every strategy can fit all kinds of businesses. Especially when we talk about SaaS businesses, a different set of marketing strategies are required for customer acquisition.

Strategy 105

Strategy SaaS Growth Hacking Content Marketing 105

SaaSOptics

NOVEMBER 10, 2021

Introducing the QuotaPath Commssions Connector. Earlier this year, we launched Expense Recognition by SaaSOptics , enabling you to capitalize, recognize, and report on expenses with ease. With Expense Recognition, you can accurately account for sales orders and expenses from a single system. Then, run detailed reports and analyze your margins using this centralized data.

Compensation 52

Compensation compliance Finance SaaS 52

Neil Patel

NOVEMBER 10, 2021

When you’re taking your time to curate the perfect images, add the best filters, and write the catchiest captions for social media, it can be easy to overlook a less “urgent” element. This element lives in the background of your social posts, and its proper use could be beneficial for SEO and accessibility alike. What am I talking about? Alt text. Alt text isn’t just for blog posts and long-form articles.

Social Media 102

Social Media Engineering User Experience Branding 102