Wed.Jan 25, 2023

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Uncharted and Electric: Chargebee’s CRO on How to Sell to the CFO

SaaStr

SaaStr’s Poya Osgouei has a great Uncharted podcast that does a deeper dive with many SaaS execs. Up this week is Adam Tesan, Chargebee’s CRO, on one of the top topics in SaaS today: How to Sell to the CFO. It’s something many of us didn’t think about much just 12 months ago, and that everyone needs to be great at today. Much more here: The post Uncharted and Electric: Chargebee’s CRO on How to Sell to the CFO appeared first on SaaStr.

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Teamwork Review

The Daily Egg

Teamwork is an aptly named software that delivers serious features for collaboration and task and project management. Utilize Teamwork’s capability for setting. The post Teamwork Review appeared first on The Daily Egg.

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5 Interesting Learnings from ServiceNow at $7 Billion in ARR

SaaStr

So we took a look at ServiceNow a little ways back at $5B in ARR , but I thought it was worth another deep dive now for a very specific reason: Their very seasoned CEO has sees no real slowdown or downturn in their business. At $7 Billion in ARR, growing ~30% annually, quarter over quarter over quarter. “[We’re] not fighting those headwinds”: Given that customers sign 3+ year, $1m+ contracts, one wouldn’t expect any massive decline in revenue from any shorter-term macro

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ProjectManager.com Review

The Daily Egg

ProjectManager is a capable tool designed to solve common project management challenges like goal setting, scope creep, and budget changes and restrictions. The post ProjectManager.com Review appeared first on The Daily Egg.

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Struggling to Scale Test Coverage Under Pressure?

When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.

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Revenue Alignment: How to Pull Marketing, Sales, and Customer Success Together with Divvy CRO Sterling Snow (Pod 628 + Video)

SaaStr

In many companies, the longtime dispute between sales and marketing prevents them from collaborating or agreeing on a goal. Divvy’s CRO, Sterling Snow, created a structure aligning these two teams with others to create a formidable revenue team. This structure drove the company to a $2.5 billion-dollar acquisition by Bill within five years. In this episode, Snow shares the journey to realizing the strength of revenue alignment through sales, marketing, and customer success and the principles for

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Introducing Checklists: The fastest way to turn signups into superusers

Intercom, Inc.

Every SaaS business faces the same challenge: how to get new customers to realize the value their product can deliver, as quickly as possible. With that in mind, simple, effective onboarding is a must-have within any product, and a crucial element of customer adoption and retention. But it can be surprisingly difficult to effectively communicate the steps your customers need to take.

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Appearance on the AI and the Future of Work Podcast

Kellblog

Just a quick post to highlight my recent appearance on the AI and the Future of Work podcast hosted by my friend Dan Turchin. I joined Dan to discuss my work-in-process 2023 predictions post (which I really need to get finished in the next week). We start out by reviewing a few of my 2022 predictions , where Dan takes a somewhat European angle in his questioning given my work with Balderton Capital.

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Gainsight PX founder Mickey Alon on using your product as a vehicle for growth

Intercom, Inc.

Product-led growth (PLG) has been embraced by SaaS companies of all sizes as a scalable approach to growing a business, but it is especially appealing in times of economic uncertainty and soaring acquisition costs like we’re experiencing today. After all, if you can leverage your product to drive your organization’s growth, there’s no need to rely on an army of marketing and salespeople.

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Microsoft Teams and Outlook suffer global outages

IT World

Microsoft on Wednesday said it was investigating a network issue that has seen users across the globe struggling to access Microsoft products, including Outlook and Teams. Microsoft Exchange Online, SharePoint Online and OneDrive for Business were also among the services that were impacted, according to the company’s status page. At 7.31AM GMT, the Microsoft 365 Status twitter account said the company was “investigating issues impacting multiple Microsoft 365 services.

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Mastering Apache Airflow® 3.0: What’s New (and What’s Next) for Data Orchestration

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

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10 SEO Strategies for Franchises in 2023 (Ultimate Guide)

Neil Patel

Like all local businesses, franchises rely on online marketing efforts and local SEO to rank in search engines and increase their reach to new customers. But how do you stand out when there are over 750,000 franchises in the U.S. alone? While a general understanding of SEO is important for digital marketing, SEO for franchises differs from general SEO practices.

Strategy 100
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Slides: “Simple, Sane & Successful Inbound Marketing”

Predictable Revenue

Last week I spoke at Hubspot’s 5000 person Inbound conference. I share a new set of ideas on Inbound Marketing: Slides you can click through (or download the full deck): Resources mentioned in the talk: A “Sell Ideas, Not Stuff Matrix” Thinking “10x” (design a high-priced offering) Coming on the blog soon: a post about why […] The post Slides: “Simple, Sane & Successful Inbound Marketing” appeared first on Predictable Revenue.

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Microsoft says cloud demand waning, plans to infuse AI into products

IT World

Microsoft on Tuesday said it expects the growth across its cloud business to temper down through 2023 as enterprises brace for economic headwinds. The Windows-maker reported 29% growth in total cloud revenue to $21.5 billion for the second quarter of fiscal year 2023, slowing from Q1, 2023 where the company posted 31% growth for the segment. These numbers exclude the impact of currency fluctuations.

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Advantages of Authenticating Ownership of Bank Accounts

Agile Payments

Authenticating ownership of a bank account is a crucial step in ensuring the security and integrity of financial transactions. It is a process of verifying that the person claiming to own a bank account is indeed the rightful owner. This can be done through a variety of means, including providing personal identification, answering security questions, or providing a signature.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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How layoffs at Google could affect enterprise cloud services

IT World

An investor with a $6 billion stake in Google parent Alphabet is calling for more layoffs at the company, although it has already cut 12,000 jobs. The managing partner of London-based TCI Capital Fund Management wrote to Alphabet’s chief executive, Sundar Pichai, asking him to cut thousands more jobs and to reduce the compensation of its remaining employees.

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The cryptoeconomics of slashing

Andreessen Horowitz

… The post The cryptoeconomics of slashing appeared first on Andreessen Horowitz.

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Big banks' proposed digital wallet payment system likely to fail

IT World

A group of leading banks is partnering with payment service Zelle’s parent company to create their own “digital wallet” connected to consumer credit and debit cards to enable online or retail store payments. The new payment service, however, must compete with entrenched digital wallets such as Apple Pay and Google Pay that are embedded on mobile devices.

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How to Announce a Price Increase (Without Tanking Your Sales)

CloseSaaS

Want to increase prices but are afraid of customer backlash? Here's how to update your pricing and keep your customers happy.

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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13 advanced tips for Android 13

IT World

Let's get one thing out of the way here: Android 13 absolutely isn't your average Android update. There's no way around it: Google's most recent Android version looks pretty ho-hum on the surface. It almost seems like a subtle refinement to last year's far more consequential-feeling Android 12 release, with few marquee features and the appearance of more polish than progression.

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How To Tune Your Voice As a Leader with John Henny

30 Day Leadership

One of your greatest leadership secrets has been with you for your entire life. It was celebrated when you first started to use it and then it just became “normal”. It is something you use each and every single day, but you probably don’t think about it very much… It is your VOICE! In this episode, best-selling author and leadership coach Nils Vinje speaks with John Henny about how leaders can tap into the incredible potential they have in their voice.

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Atlassian doubles down on automation with new capabilities for Confluence

IT World

Atlassian has announced new automation capabilities for its Confluence collaborative workspace platform, allowing customers to set up rules that streamline processes and remove the need for repetitive manual work. Automation is something that Atlassian has been investing in for a while and that has now become a core part of its platform, said Erika Trautman, head of product for work management at Atlassian.

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9 Best CRMs for Insurance Companies & Agents to Sell Insurance in 2023

CloseSaaS

Your insurance agency needs CRM software built for your industry. See the 9 best CRMs for the insurance industry, and how they’ll help sell more policies.

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5 Ways to Improve Revenue from Integrated Payments

Speaker: Pete Uselman, Director of Partner Experience at Wind River Payments

Most integrated payments providers share a percent of the payment revenue with their software partners. But, oftentimes, that revenue share is only a fraction of the true income potential software providers can realize. If you want to maximize income opportunities from your payments program, check out Wind River Payments’ webinar-on-demand.

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How To Tune Your Voice As a Leader with John Henny

30 Day Leadership

One of your greatest leadership secrets has been with you for your entire life. It was celebrated when you first started to use it and then it just became “normal”. It is something you use each and every single day, but you probably don’t think about it very much… It is your VOICE! In this episode, best-selling author and leadership coach Nils Vinje speaks with John Henny about how leaders can tap into the incredible potential they have in their voice.