Totango

DECEMBER 13, 2022

It’s clear to corporate leaders that strong onboarding and ongoing engagement help convert tentative new relationships into happy customers and established revenue streams; and risk management protects hard-earned customer trust and shines a light on opportunities for expansion. Show them the data.

Sales Hiring 92

Sales Hiring Sales Recruiting Scale Customer Success 92

SaaStr

OCTOBER 12, 2020

You can also totally change your sales team. The wheels will turn, priorities will change, onboarding will improve, support will improve, features will shift … and churn will come down. In a way, this is the same point as #1, almost — except you can recruit even more of the team here. How to Excel in SaaS Sales.

Sales Recruiting 344

Sales Recruiting Sales Hiring Churn Onboarding 344

Sales Hacker

JANUARY 30, 2023

The first goal of sales at a startup isn’t to bring in revenue — it’s to get customer feedback. I’ve used our sales process to iterate our way to product market-fit and wanted to share what I’ve learned along the way. Use sales conversations as a tool to get product feedback. So how do you get there?

Sales Recruiting 89

Sales Recruiting Product Marketing Scale Sales Hiring 89

User Pilot

MAY 20, 2024

Retention makes businesses more profitable by reducing the CAC and making account expansion easier. Offer personalized onboarding experiences to help users quickly realize product value. To learn how to implement them with Userpilot, book the demo. Allocating a dedicated customer success manager to key customers.

Retention 92

Retention Strategy Sales Recruiting Scale 92

Intercom, Inc.

NOVEMBER 5, 2019

Inspired by the release of our book Intercom on Sales , we wanted to take a fresh look at three big topics – speed, automation, and growth. We wanted to know: what are sales leaders doing to bring velocity to their sales cycle? How are they using automation to bring new efficiencies to their sales orgs?

Scale 139

Scale Sales Recruiting Sales Hiring Trends 139

SaaStr

AUGUST 8, 2019

Companies need a specialized approach for SMB accounts, different than the tactics used for Enterprise. Andrei Brasoveanu will sit down for a conversation with Agnes Bazin Doctolib on how to create a targeted and effective sales process tailor-made for SMB. The topic of the day is secret to SMB sales. That’s fantastic.

Sales Recruiting 106

Sales Recruiting SMB Scale Sales Hiring 106

User Pilot

JULY 27, 2023

Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Account Managers: They serve as the lead point of contact for all customer account management matters. They also manage finances and supervise one or more engineering teams.

Sales Hiring 88

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 88

SaaStr

AUGUST 8, 2019

Companies need a specialized approach for SMB accounts, different than the tactics used for Enterprise. Andrei Brasoveanu will sit down for a conversation with Agnes Bazin Doctolib on how to create a targeted and effective sales process tailor-made for SMB. The topic of the day is secret to SMB sales. That’s fantastic.

Sales Recruiting 107

Sales Recruiting SMB Scale Sales Hiring 107

User Pilot

MAY 30, 2024

If you’re looking for an all-in-one platform for both product managers and product marketing managers, Userpilot is the solution you need. Book a demo to learn about its engagement, feedback, analytics, and self-service features. Book a demo to learn more. Product usage dashboard in Userpilot.

Product Marketing 73

Product Marketing Interviewing Management Scale 73

User Pilot

MARCH 21, 2024

The Buyer Persona Template focuses on the decision-maker’s pain points and goals, helping sales and marketing teams tailor pitches for closing deals. Book a Userpilot demo and we will explain how you can best collect and analyze user data for this purpose! Send in-app messages with modals to recruit interview participants.

Sales Recruiting 90

Sales Recruiting Underperforming Technical Team Interviewing Social Media 90

SaaStr

JULY 30, 2020

356: Pete Kazanjy is the Co-Founder @ Atrium, the startup providing proactive, always-on insights for sales operations, managers, and leaders. Alongside Atrium, Pete is also the Founder of Modern Sales Pros, a community of 15,000 focused on sales operations and sales management. Stop asking questions.

Part-Time VPE 196

Part-Time VPE Scale Sales Recruiting Sales Hiring 196

OpenView Labs

JANUARY 25, 2022

Here are the top seven onboarding mistakes you could be making. Read on to learn how to improve and get inspired by some of the best SaaS onboarding experiences. The top 7 self-serve onboarding mistakes. 1 – Your product is too confusing without sales or success helping out. The same mistakes come up time and again.

Onboarding 76

Onboarding Sales Recruiting Software Interviewing 76

Kellblog

MAY 10, 2021

In this post, I’ll present what I view as the minimum sales management framework for an enterprise SaaS startup — i.e., the basics you should have covered as you seek to build and scale your sales organization [1]. Pipeline management rules, with an optional stage matrix. Onboarding program. Value (e.g.,

Sales Hiring 110

Sales Hiring Scale Sales Recruiting Enterprise 110

yoursales

DECEMBER 19, 2022

Sales Stack 2023 Sales Tools for Professional B2B Sales SALES STACK 2023: Sales Tools for. Professional Sales SALES STACK. 2022: Sales Tools. Sales share this with your network S ales tools and figuring out what your sales stack 2023 should look like is as challenging as ever.

Scale 86

Scale Sales Recruiting Sales Outsourced Development 86

Upscope

JUNE 1, 2021

What one sentence from blog posts on enterprise sales was most important and why? "As The only company where we spoke to a person in any form of trial or demo was Oribi and that was a single demo followed by a trial and purchase. They ask for a demo. That's why it's hard to adjust to enterprise sales.

Sales Recruiting 52

Sales Recruiting Sales Hiring Enterprise Technical Advisors 52

User Pilot

SEPTEMBER 14, 2023

Segmentation can help you launch personalized onboarding experiences. Book a demo to see its full functionality. Segmenting customers can help your organization better tailor its products and run effective in-app onboarding to meet the needs of each group. But the most important aspect of all of this? Goal setting framework.

Strategy 82

Strategy Sales Recruiting Onboarding Churn 82

yoursales

NOVEMBER 8, 2023

Sales Stack 2023 Sales Tools for Professional B2B Sales SALES STACK 2023: Sales Tools for Professional Sales SALES STACK 2023: Sales Tools for Professional Sales share this with your network S ales tools and figuring out what your sales stack 2023 should look like is as challenging as ever.

Scale 52

Scale Sales Recruiting Sales Outsourced Development 52

SaaStr

JULY 1, 2020

An open discussion with Sam Blond, CSO at Brex, and Kristen Habacht, VPS at Atlassian, about adjusting their sales process during Covid-19. Kristen Habacht runs EDR sales at Atlassian, which I got a check today, $40 billion-$50 billion company. She manages a huge global team. Four, people in the sale? Jason Lemkin: None.

Merchant Services 175

Merchant Services Scale Sales Recruiting Sales 175

User Pilot

JANUARY 8, 2024

Book a demo to get started. Code-free UI patterns : Using our code-free user interface patterns, you can build engagement flows like guided onboarding, contextual tooltips, or feature release modals. Participant pool : Recruit users from a diverse pool of over 200,000 individuals across various demographics and locations.

Sales Recruiting 52

Sales Recruiting User Experience Pricing Trends 52

SaaSX

JULY 26, 2020

Here are 5 roles you may not have thought of and how they can help drive immediate revenue & sales efficiency impact. Role: Also known as Sales Engineer, but I prefer to call it Product Specalist. This is a dedicated role that helps distribute product knowledge across a fast-scaling sales and customer success team.

Sales Recruiting 64

Sales Recruiting Technical Review Scale Startup 64

Sales Hacker

DECEMBER 30, 2020

B2B sales is always changing, but nothing could’ve quite prepared us for the wild ride that 2020 ended up being. While most of us have settled into the new normal and the challenges that come with it, sales leaders are looking ahead with uncertainty. Best Sales Statistics to Know in 2021. Short on time? What this means for you.

Sales Recruiting 125

Sales Recruiting Sales Hiring Underperforming Technical Team Revenue 125

User Pilot

NOVEMBER 5, 2023

Overall, customer value management can make your product more competitive. Sales reps can use the knowledge to shift sales negotiations from price to value. That’s when the team develops the product and helps users to use it effectively, for example, through onboarding and in-app support. Book the demo to see how!

Management 83

Management Scale Customer Lifetime Value SaaS 83

User Pilot

JULY 22, 2023

In this guide, we’re going to show you how a land and expand strategy can help you grow your revenue generation from existing clients by deploying a foot-in-the-door approach with your sales team! You need a clear target market, proper positioning, product-market fit, and the right sales process for a land and expand strategy to work.

Strategy 67

Strategy Sales Recruiting Customer Success Acquisition 67

User Pilot

APRIL 30, 2024

Appcues enhances user onboarding, adoption , and retention with targeted walkthroughs, in-app messaging, and feature adoption tools. Oracle ERP provides advanced financial and supply chain optimization, and human resources management for large enterprises in both B2B and B2C sectors. Display in-app notifications with Userpilot.

SaaS Payments 77

SaaS Payments Payment Services Payment Methods Payment Solutions 77

ChurnZero

APRIL 26, 2019

Your new Customer Success Manager only gets to experience their first day on the job once. The difference between an effective and ineffective employee onboarding experience determines the long-term success of a new Customer Success Manager (CSM). So how do you properly onboard a new CSM and minimize their time-to-value?

Onboarding 58

Onboarding Sales Recruiting Scale Sales Hiring 58

SaaStr

DECEMBER 3, 2020

403: Sam Taylor is the VP of Sales and Success @ Loom, the startup that helps you get your message across by making it easy to record instantly shareable videos. As for Sam, prior to Loom, Sam spent over 4 years at Salesforce following their acquisition of Quip, a startup Salesforce acquired for $750M where Sam was also the 1st sales leader.

Scale 171

Scale Sales Hiring Sales Recruiting Sales 171

yoursales

JANUARY 28, 2022

Sales Stack 2022 Sales Tools for Professional B2B Sales SALES STACK 2022: Sales Tools for. Professional Sales SALES STACK. 2021: Sales Tools. Sales W hich challenges would you like sales technology to solve for your sales team? What is sales technology here to do?

Scale 111

Scale Payment Methods Payment Solutions Sales Recruiting 111

User Pilot

JANUARY 26, 2023

Book the demo! How to recruit beta testers in-app. Sign-up process, onboarding steps. Main UI, modals , and account management. Onboarding emails , use case emails, missed steps emails, newsletters. Upsell and demo emails. Webinars , tutorials, demos , walkthroughs. What is inclusive design?

Sales Recruiting 88

Sales Recruiting Interviewing Development Social Media 88

Upscope

JANUARY 23, 2021

You can go slightly crazy figuring out how to onboard and train employees and customers on software because it requires swimming through lots of abbreviations like DAP, LMS, Internal KB, as well as help centre, customer knowledge base, and corporate Wiki. What training and onboarding problems does software create? What do they do?

Software Review 52

Software Review Onboarding Software Systems Review 52

SaaStr

APRIL 23, 2019

Anu: Can you talk a little bit … You came up with that idea during those three days, but by demo day, did you have any customer? So, by demo day, we actually didn’t have a product, but we were able to raise our series A. Anu: And you took at least 10, 12 to 15 months after demo day to launch publicly? Henrique: Yeah.

Sales Hiring 156

Sales Hiring Sales Recruiting Scale Payment Methods 156

User Pilot

NOVEMBER 23, 2023

Get your free Userpilot demo today! Hotjar Engage lets you recruit respondents, schedule research sessions, and conduct interviews using native conferencing. You can also request a 15-day free trial for the Scale plan if you choose the “contact sales team” option. Get your free Userpilot demo today!

Pricing 91

Pricing Investment Software Review Scale 91

User Pilot

NOVEMBER 30, 2023

Book the demo! They could also result from inadequate user onboarding leading to low feature discovery and adoption, ineffective marketing strategy , and poor user experience. How do you recruit your interviewees? The report offers insights into trends in user onboarding. What are market gaps? Don’t stop there!

Underperforming Technical Team 84

Underperforming Technical Team Marketing Market Research Outsourced Development 84

Sales Hacker

AUGUST 3, 2020

Powerpoint or Google slides are free, and product demos don’t need much more. And with the right setup in place, onboarding is almost as simple. Your salary costs, according to Peak Sales Recruiting , are 90K on average and $180K OTE (on-target earnings). Plus, AE’s in the early days don’t need a manager.

Sales Recruiting 92

Sales Recruiting Sales Hiring Investment Technical Review 92

User Pilot

APRIL 18, 2024

Schedule a demo to see the platform in action. Try Userpilot and Take Your Product Engagement to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is customer segmentation? You can tailor onboarding flows and in-app messages and offer personalized support. That, in turn, boosts engagement.

Customer Lifetime Value 76

Customer Lifetime Value Sales Recruiting Market Segmentation Scale 76

Sales Hacker

OCTOBER 7, 2021

Women in sales often have a polarizing experience. In the Sales Hacker video series Aha Moments , I asked 10 women: “What is one ‘aha moment’ you’ve had in your sales career?”. The conversations that followed were so authentic and encouraging that we decided to expand this conversation to other badass women in the sales world.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

User Pilot

MAY 21, 2023

Book the demo to see how! Your options include: Feature requests Tracking user in-app behavior to identify friction points in the user journey Feedback received by the sales team and customer support team Monitoring what your competitors do Feedback widget for feature requests. What is a feature release?

Underperforming Technical Team 70

Underperforming Technical Team Sales Recruiting Social Media Onboarding 70

yoursales

JANUARY 29, 2021

Sales Stack 2021. Sales Tools for Professional Sales. SALES STACK 2020: THE TOOLS SALES STACK 2020: THE TOOLS. Sales technology for professional sales will be more important than ever. In 2020 almost every single Sales Professional was forced inside. Same goes for Sales Professionals.

Scale 104

Scale Payment Methods Payment Solutions Sales Recruiting 104