Sales Hacker

NOVEMBER 15, 2017

With the rise of AI, new sales technology and automation at the forefront of the sales echo chamber these days, we thought we’d take a moment to bring it back to BASICS – that’s why we’ve rounded up this complete glossary of sales terms and definitions to help you remember where it all started.

Scale 105

Scale Payment Methods Sales Recruiting SaaS Payments 105

SaaStr

JULY 8, 2020

It sounds minor or technical, but if you want to due diligence on a human being, I get to do it a few 100 times a year. Aileen Lee: And so, they’re just way easier due diligence, I think. Aileen Lee: We’re definitely more [crosstalk 00:10:51]-. I’m here.” Jason Lemkin: Yes.

Investment 183

Investment Technical Review Part-Time VPE Development Team Review 183

FastSpring

JUNE 11, 2024

How to go about recruiting the RIGHT affiliates to help drive meaningful growth in your business. FastSpring provides an all-in-one payment platform for SaaS, software, video game, and other digital goods businesses, including software management, VAT and sales tax management, global payments, and consumer support.

Sales Recruiting 113

Sales Recruiting Software Review Payment Solutions SaaS Payments 113

Sales Hacker

SEPTEMBER 30, 2020

Companies were growing their sales organizations and bringing in more revenue. Companies everywhere have frozen their hiring and laid off workers — with sales reps often among the first to go. I’ll be honest: as the leader of a sales-focused recruiting company, this has been tough for me and my team. It’s understandable.

Sales Hiring 120

Sales Hiring Scale Sales Recruiting Sales 120

OpenView Labs

SEPTEMBER 22, 2021

However, when we started doing our market diligence, the first three customers we chatted with said they would be churning in the next 12 months,” says Sanjiv. Do your due diligence and make sure those customers will represent you in a positive light. I wish founders would take that more into account,” says Itxaso.

Technical Review 98

Technical Review Scale Development Team Review Software Review 98

OpenView Labs

AUGUST 19, 2021

Sales recruiting is broken. The sad truth is that VP of Sales are turning over within 19 months —and that timeline is shrinking. . Not only that, the market has heated way back up and the VP of Sales is one of the most sought after roles. Yet, it’s one of the hardest to fill due to a supply vs. demand issue. .

Sales Hiring 98

Sales Hiring Sales Recruiting Startup Scale 98

Tom Tunguz

OCTOBER 24, 2021

And then from 2004 to 2014, she was at Google and managed lots of different things, including the self-driving cars project, global sales and operations, and the business teams for checkout in Google Apps. Claire Hughes Johnson : Yeah, definitely. She’s got an English degree and an MBA. Hi, it’s great to be here.

CTO Coach 164

CTO Coach Sales Hiring Sales Recruiting CTO Hire 164

SaaStr

AUGUST 5, 2019

We’ve been in business for a little over a decade, and what we help our customers do is manage their content i.e., files and move them to the cloud. So back in the day, people used to have servers and backup and VPN and all these complex technologies in order to manage their files in their data center.

Sales Recruiting 182

Sales Recruiting Construction Scale SaaS 182

SaaStr

SEPTEMBER 13, 2020

373: Bessemer’s 5th Annual State of the Cloud Report returns for a definitive look at the cloud industry today. It’s also been a powerful moment for technology to be a force for good. What this number means is across all industries, 94% of businesses today use at least one cloud solution.

Sales Hiring 204

Sales Hiring Scale Payments Cloud 204

Neil Patel

OCTOBER 24, 2020

In a nutshell, they can give you expert opinions, analysis, and recommendations that can help ensure a more objective-based approach to grow your business and maximize sales – all at the same time. Let’s start by reviewing how you can find the best consultant for your company. Reviewing the Final Game Plan. IT Consultants.

Consulting 145

Consulting Sales Hiring Technical Review Sales Recruiting 145

Neil Patel

JANUARY 6, 2023

At the same time, the number of houses up for sale is at historic lows. All that results in more sales and a growing income. In fact, real estate agents who invest in SEO make 2-3x more sales every month than those who don’t. On-page, off-page, and technical SEO are all critical to your digital marketing efforts.

Technical Review 125

Technical Review Social Media Sales Recruiting Transportation 125

Sales Hacker

AUGUST 3, 2020

So, for $24/month, your tech stack is ready. Your salary costs, according to Peak Sales Recruiting , are 90K on average and $180K OTE (on-target earnings). And a good AE will have already closed a sale or two. And for that reason, their salaries are definitely lower than that of AEs. The SDR Setup. Final Thoughts.

Sales Recruiting 116

Sales Recruiting Sales Hiring Investment Technical Review 116

Buffer Resources

JANUARY 18, 2024

As a job seeker, the benefits were great — the platform recommended jobs I would be a top applicant for and allowed me to reach out to hiring managers directly, even if I wasn’t connected to them. The more expensive plans are targeted at salespeople and recruiters.  Technically, yes!

Technical Review 93

Technical Review Systems Review Sales Recruiting AI Search 93

Sales Hacker

JANUARY 5, 2021

Subscribe to the Sales Hacker Podcast. How the role of sales development has changed [13:10]. Keeping new sales professionals focused on the mission [18:44]. Keeping new sales professionals focused on the mission [18:44]. The most important parts of your technology stack [24:27]. We’re on iTunes. And on Stitcher.

Scale 113

Scale Sales Recruiting Technical Review Outsourced Development 113

SaaStr

JULY 10, 2021

Then we needed to hire a sales guy who had experience selling to enterprise. We got the guy who ran enterprise sales at Rackspace. UberConference started as this freemium, kind of funnel builder for later sales product. I’m sure you did a lot of diligence in trying to figure out whether that person would succeed.

Sales Hiring 261

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 261

ChurnZero

JANUARY 13, 2023

First, digital CS will become a way of life due to flat or reduced headcount. Customer sentiment, intention, and level of trust can be surfaced and incorporated into more predictive customer health scores while providing valuable insights and feedback to CSMs and account managers. A few common themes emerged.

Trends 98

Trends Customer Success Sales Hiring Artificial Intelligence 98

Neil Patel

DECEMBER 17, 2020

A sales rep completes their proposal and it’s automatically routed to the right manager for review and approval. Not only is that rep moving on to their next task, the pending approval is queued up exactly where it needs to be for the manager. This can take an incredible amount of busywork out of people’s day-to-day.

Payments 141

Payments Payment Solutions Software Review Payment Services 141

Sales Hacker

OCTOBER 13, 2020

If you missed episode 130, check it out here: Turning Junior-level Talent into Top Sales Professionals with Eddie Baez. Subscribe to the Sales Hacker Podcast. Managing a technical team as a non-technical person [24:13]. Sales enablement is easy. More sales meetings, more money. We’re on iTunes.

Marketplace as a Service 110

Marketplace as a Service CTO Hire Sales Recruiting Scale 110

ChurnZero

JANUARY 10, 2022

If you’ve gotten customer feedback , for example, and you want to look over it to identify pain points, recruit a cross-functional team to help you review the data. One cross-functional relationship that absolutely cannot be ignored when it comes to SaaS customer onboarding is the relationship between Sales and Customer Success.

Onboarding 98

Onboarding Sales Recruiting SaaS Technical Review 98

Sales Hacker

SEPTEMBER 29, 2020

Subscribe to the Sales Hacker Podcast. Sales enablement is easy: all you have to do is create perfectly targeted content, stay informed on email best practices, drive more engagement quarter over quarter, spend less money, and do all of this with less time. More sales meetings, start creating better sequences faster, go to go.regie.io

Scale 117

Scale CTO Hire CTO Coach Scaling 117

User Pilot

SEPTEMBER 29, 2023

In this article, we've got a comprehensive review of the entire product development process. We'll take you through idea generation, market research, defining a minimum viable product, building new features, managing the launch, and beyond. Senior management. The final step is to launch your product.

Development 105

Development Software Review Sales Recruiting Technical Review 105

ProfitWell

AUGUST 18, 2020

The problem with this is due to a cognitive bias humans have called confirmation bias. This outside involvement can include hiring consultants, agencies, or even recruiting members from other teams or departments. It goes without saying that asking 100 people their definition of excellent CX and you’ll yield 100 different responses.

SaaS Payments 111

SaaS Payments Payment Methods Outsourced Development Underperforming Technical Team 111

Baremetrics

SEPTEMBER 24, 2021

Debt financing is preferable for sales and marketing acceleration since it has a lower long-term cost and enables the company to expand quicker. Venture capital funds provide seed money or "venture capital" to new businesses seeking rapid development, most often in high-tech or developing sectors. Want to try it for yourself?

Finance 98

Finance Venture Capital SaaS Payments Payments 98

Sales Hacker

MAY 7, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Marcy Campbell is the Chief Revenue Officer at AppFolio, where she leads sales and client services with a focus on delivering unified, end-to-end customer experiences. 16:00 End-to-end GTM orchestration across sales, marketing, product, and CS.

Engineering 78

Engineering Scale Merchant Services Sales Hiring 78

User Pilot

NOVEMBER 8, 2022

Determine whether you’ll adopt the product-led growth strategy or the sales-led strategy. A good GTM strategy mitigates the risk of a product launch by defining a target market, identifying a marketing plan and sales strategy, and finding an ideal pricing strategy. Think tech startup launches their first app.

Strategy 98

Strategy Sales Recruiting Scale Marketing 98

SaaStr

SEPTEMBER 10, 2019

Globalization opens up a world of opportunities for sales growth. Even what we could consider “good problems” need preparation, and it starts by understanding your team and your goals, including knowing when and how to recruit members of your team, and building in a way that compliments your growth. Product versus a sales lead?

Sales Hiring 137

Sales Hiring Scale Sales Recruiting Interviewing 137

Sales Hacker

MAY 7, 2025

The GTM Podcast is available on any major directory, including: Apple Podcasts Spotify YouTube Marcy Campbell is the Chief Revenue Officer at AppFolio, where she leads sales and client services with a focus on delivering unified, end-to-end customer experiences. 16:00 End-to-end GTM orchestration across sales, marketing, product, and CS.

Engineering 66

Engineering Scale Merchant Services Sales Hiring 66

ProfitWell

DECEMBER 13, 2019

The goal in SaaS sales is not to convince your customer to buy your product there and then—it’s to win that customer over to your product for a lifetime. We’ll tell you how to use your understanding of a prospect to turn them into a delighted customer, what metrics to lean on, and how to build the perfect SaaS sales team. What is SaaS?

Scale 61

Scale Sales Recruiting Sales SaaS 61

ChurnZero

AUGUST 28, 2020

Recruit cross-functional team members to review customer feedback, map internal workflows, and define responsibilities and metrics. The significance of the Sales to Customer Success handoff cannot be understated. Sales sold the customer the dream and now Customer Success needs to facilitate its realization.

Onboarding 59

Onboarding Sales Recruiting Software Review Technical Review 59

Intercom, Inc.

SEPTEMBER 22, 2022

“Even the idea of doing sales or interviewing a customer is a huge leap for them because, in many large companies, the developers are actively kept away from the customers” Michele: Yeah. When I do interviews these days, I just take notes in Intercom and tag my team members so we can all review it and talk about it a little bit.

Interviewing 138

Interviewing Underperforming Technical Team Sales Recruiting Software Review 138

Sales Hacker

MAY 29, 2018

On this episode of the Sales Hacker podcast, we talk with Todd Caponi , former CRO of PowerReviews about how to sell enterprise software solutions with increased transparency in the sales process. How to evolve your sales posture given the changes in sales conversations over the last 20 years. What You’ll Learn.

Scale 44

Scale Sales Recruiting Sales Technical Review 44

Valuize Consulting

OCTOBER 23, 2024

The Imperative of a Customer Lifecycle Strategy Over my many decades of working with customers, in my opinion, many more of them today operate in far more complex technical, business, and regulatory environments, and their product portfolio and go-to-market strategies reflect it. We at Valuize break things down this way.

Underperforming Technical Team 52

Underperforming Technical Team Scale Technical Review Customer Lifetime Value 52

Sales Hacker

MAY 5, 2020

This week on the Sales Hacker podcast, we speak with Devante Lewis-Jackson , one of the top rising sales leaders helping companies grow in New York City and most recently a sales manager at The Muse. The four phases of sales management. Subscribe to the Sales Hacker Podcast. What You’ll Learn.

Sales Hiring 75

Sales Hiring Sales Recruiting Scale Leadership 75

ProfitWell

SEPTEMBER 30, 2019

I froze my subscription for now and was on the fence about canceling, but after all these complaints, I’m definitely done with it.". It’s trial and error, word of mouth, reviews. So far—I’ve heard mixed reviews.". In this segment, he advises we avoid the traditional sales model in our voyage to greatness.

Startup 40

Startup Technical Cofounder Sales Recruiting Healthcare 40

SmartKarrot

OCTOBER 21, 2022

Role: Director, Customer Success Location: Foster City, CA, US Organization: PTC As a Director of Customer Success, you will recruit and retain top industry and customer success talent. Develop and manage customer portfolio dashboards and report key health measures. Align with Sales on expansion and retention strategies and processes.

Customer Success 19

Customer Success Sales Recruiting Scale Technical Review 19

SmartKarrot

OCTOBER 14, 2022

Role: Head of Customer Experience Location: Remote, New York, NY, US Organization: Oden Technologies As a Head of Customer Experience, you will be hiring, leading and retaining customer success talent responsible for driving value delivery for the customers. Co-owning the upsell and renewals of current customers with the Sales Team.

Customer Success 19

Customer Success Sales Recruiting Sales Hiring Technical Review 19

SmartKarrot

SEPTEMBER 15, 2021

The panel chose to zero in on four disasters: Disasters in Planning Disasters in People Disasters in Process Disasters in Technology. Now, if you are looking at that versus the sales or product-led organizations, I suppose the ROI attached to that is pretty long-term. There are so many roles out there now for tech touch experts.?All

Customer Success 21

Customer Success Technical Review Development Team Review Systems Review 21