SmartKarrot

OCTOBER 28, 2020

Customer Profitability Analysis Definition. Customized retention strategy. After finding the customer group with different profitability, companies can customize their retention strategies for each group. Enhancing operational efficiency. Customer profitability analysis is intended towards that.

Customer Lifetime Value 10

Customer Lifetime Value Acquisition Operational efficiency. Customer Success 10

Neil Patel

OCTOBER 24, 2020

The only way that a good consultant can meet challenges and identify opportunities is when they have years of experience and expertise to create effective strategies. It’s almost impossible for a consultant to create any strategy for your company without having an in-depth understanding of your business objectives.

Consulting 132

Consulting Sales Hiring Technical Review Sales Recruiting 132

Intercom, Inc.

MARCH 15, 2018

At that time, the fastest-growing company by some definition was Uber, and so I went. As Stripe becomes an increasingly mature company, efficiency will get more important for us, but right now we’re very focused on making sure that we’re proving the very best possible experience to the merchants.

Engineering 214

Engineering Management Merchant Services DevOps as a Service 214

SaaStr

JANUARY 17, 2020

How does Yousuf advise CIOs to approach pricing strategy when pitching CIOs? But it also means that SaaS has had a much bigger impact in the growth of businesses and in the ability for companies to execute a great go-to market strategy. So I think it’s definitively we’ll be here to stay for many, many years to come.

CTO Hire 133

CTO Hire compliance Scale Startup 133

User Pilot

DECEMBER 10, 2023

Revenue run rate (RRR) is one of the simplest metrics for developing a sound business strategy. MRR assesses the short-term operational efficiency of your SaaS business while RRR provides long-term insight. When used right, it helps SaaS companies analyze and understand their current performance and forecast annualized revenue.

Revenue 104

Revenue Scale SaaS Forecasting 104

Sales Enablement, SaaS and Growth

MARCH 23, 2020

There’s many definitions out there, but essentially, mental models are frameworks, principles and ideas which allow you to examine and solve problems in a systematic way and when applied correctly, help you think better. Strategy - annually changes. Operational efficiency. MSPOT stands for: Mission - rarely changes.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

OPEXEngine

DECEMBER 17, 2019

An experienced CFO knows how to use the correct benchmarks (those associated with true comparables with common definitions of expenses) to assess their company’s performance. Evaluate Business Performance: Your Go-to-Market Strategy. A company’s go-to-market strategy is well established at a high level.

Benchmarks 40

Benchmarks Metrics Headcount SaaS 40

SaaStr

AUGUST 7, 2020

From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. Cloud, definite differentiator, right? Matt Garratt: Fantastic.

Payment Solutions 148

Payment Solutions Pricing Payments Payment Services 148

Valuize Consulting

JULY 13, 2022

To help you achieve this organizational unity and operational efficiency, Valuize’s Founder & CEO, Ross Fulton, spoke with CS Operations pioneer, Mary-Beth Donovan. Q: CS Operations shouldn’t be designing and engineering the strategy, data and insights in isolation. What are your Net New growth measures?

Interviewing 52

Interviewing Engineering Scale Revenue 52

User Pilot

JANUARY 26, 2021

Definition of Customer Journey Analytics Why You Need It: The Benefits of Customer Journey Analytics Where to Start Using Customer Journey Analytics? Definition of Customer Journey Analytics. The analytics help measure product strategies’ effectiveness in improving touchpoints and can attribute what actually works.

Artificial Intelligence 98

Artificial Intelligence Data Machine Learning Underperforming Technical Team 98

Hull

JANUARY 10, 2021

The formal definition of a CDP from the CDP Institute is: “a Customer Data Platform is packaged software that creates a persistent, unified customer database that is accessible to other systems.” The proliferation of data in everything we do has created a need for companies to rethink their customer data management strategy.

Data 52

Data Scale Technology Social Media 52

Hull

JANUARY 27, 2020

The formal definition of a CDP from the CDP Institute is: “a Customer Data Platform is packaged software that creates a persistent, unified customer database that is accessible to other systems.” The proliferation of data in everything we do has created a need for companies to rethink their customer data management strategy.

Data 59

Data Scale Technology Social Media 59

Sales Hacker

NOVEMBER 10, 2020

AJ Bruno: Yeah, I definitely did not start that way, Sam. We actually brought in a CEO for our series B, Eric Holston, and Eric was operational efficient. And we were definitely at the front of the pack for that, and we were able to have a strong distribution channel for the enterprise. No idea what I wanted to do.

VP of Engineering 76

VP of Engineering Scale Development Team Review Technical Review 76

ChurnZero

JANUARY 13, 2023

Company-wide operational efficiency initiatives will force CS leaders to take a hard look at their teams, tools, and customer journeys. Do they have top performers in place who are operating efficiently and driving value? I’m hearing more and more CS people asking about online community technology, strategy and practices.

Trends 98

Trends Customer Success Sales Hiring Scale 98

SaaStr

JULY 12, 2019

Growing a company’s revenues, customer base, team, process, and product doesn’t just happen without major work and strategy. And frankly, a lot of marketing obviously, by definition, takes place in public, so we’re able to all sort of observe the same marketing programs. Joe Chernov: Marketing programs look the same across SaaS.

Scale 137

Scale Sales Hiring Metrics Branding 137