Intercom, Inc.

APRIL 19, 2018

That includes all of our cloud strategy, cloud operations, backend engineering, IT and security. Ciaran, our CTO , came up with this magical line. Meanwhile, Intercom’s infrastructure grew, the architectures evolved, our product got way bigger, and we hired a bunch of new people who had different engineering skills.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

BetterCloud

AUGUST 6, 2021

A couple of weeks ago, we launched a new podcast called SaaSOps Leaders With David Politis. I just knew there was always going to be something new to learn and I wasn’t going to get stagnant in it. ” At that time, I said, “You know what, I think I really want to become a CIO or CTO.”

Technology 98

Technology CTO Coach CTO Hire New CTO 98

OpenView Labs

JULY 16, 2020

I have no idea, but I do know it’d definitely be a musical. We did a song to launch our new mission, vision and values at SurveyMonkey, and I also rewrote “Shallow” for our CFO who left last year, then performed it with our President, CTO and General Counsel. ICYMI: Meet Mailchimp’s CTO Eric Muntz.

CTO Hire 55

CTO Hire New CTO CTO Underperforming Technical Team 55

OPEXEngine

FEBRUARY 13, 2020

To combat this and be more agile, SaaS management is morphing and restructuring functional management and multiplying the number of new C-Suite titles like Chief Customer Officer, Chief Revenue Officer, and Chief Product Officer, not to mention Chief Performance Officer and Chief Security Officer. Chief Product Officer.

Part-Time CTO 69

Part-Time CTO CTO CTO Hire Management 69

Unbounce

MAY 19, 2020

That’s the dictionary definition, anyway.) If your product offers an immediate solution to the challenges of the new normal, you may also want to place that message front and center on your website. But what does that actually mean? What Should You Avoid? So, we’ve explored a few examples of empathetic messaging done well.

New CTO 145

New CTO Branding CTO Social Media 145

OpenView Labs

OCTOBER 5, 2021

In conversation with Blake Bartlett , she walked us through how B2C and B2B growth strategies compare across each phase of the customer journey from acquisition to retention and expansion. When I joined GitLab, I was starting a new product-led growth team within the product organization,” Hila says. “We Defining Growth .

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B2C B2B New CTO Acquisition 65

Crafty CTO

MARCH 17, 2023

But nearly every day, there’s been something new that’s at least important and sometimes game-changing. AGI isn’t here today, is unlikely to arrive in the near future, and is not part of the AI news I’m writing about. AI does not mean “the machine is thinking.” HOLD MY BEER!”

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Artificial Intelligence AI Search AI ChatGPT 98

SaaStr

DECEMBER 3, 2020

Are marketing becoming the new sales team with their content being used more and more in the sales funnel? Bret was formerly the CTO at Facebook. Sam Taylor: It’s definitely nuanced. And so I think there was definitely an element of that at Dropbox too. What measurements should be used to determine their success?

Scale 174

Scale Sales Hiring Sales Recruiting Sales 174

Unbounce

JUNE 24, 2020

I mean the sly, step-by-way manner in which new tech slides neatly into your existing stack and subtly reframes the game on you. AI and machine learning are enabling PPC analysts to spend less time manually crunching data and more time on strategy development. Definitely not. Yosem Reichert-Sweet, CTO, Unbounce.

Artificial Intelligence 145

Artificial Intelligence AI Search Machine Learning Marketing 145

Natalia Luneva

APRIL 30, 2021

Announcing new features, increasing customer satisfaction and retention are among the top functions of an online community. . #1 Our community is the best way for us to inform our customers about upcoming updates and new features. For example, before releasing/starting to develop a new feature, we run it by our community first.

Marketing 98

Marketing Social Media SaaS New CTO 98

ChurnZero

DECEMBER 9, 2022

Additionally, “leapfrog” candidates—those who come from a level below the C-suite, such as senior vice presidents—now make up roughly 5% of new chief execs. You understand the customer, and you understand the strategy. I would also encourage you as a new executive to have a separate executive coach.

CTO Coach 52

CTO Coach Customer Success VP of Engineering CTO Hire 52

SaaStr

JANUARY 17, 2020

* How does Yousuf advise CIOs to approach pricing strategy when pitching CIOs? What can they do to enforce a sense of urgency when signing new clients? And second, just last week he started an incredibly exciting new opportunity with his new company. What must startups remember about how CIOs think about price?

CTO Hire 133

CTO Hire compliance Scale Startup 133

SaaStock

MARCH 29, 2019

Don’t overextend your resources when testing new SaaS growth ideas. Here is what he writes: Kieran Flanagan , VP of marketing at HubSpot, shared some interesting insights on approaching new ideas for scaling up your business. Obviously, you should definitely jump at opportunities like this. CV templates by Canva.

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

Audacix

JULY 18, 2022

There is definitely no magic bullet to doing it right from the outset or to fixing your perceived issues in one fell swoop. Everything else is just a strategy to achieve the ultimate DevOps goal of continuous improvement. Amazon's tech innovation czar (and CTO) put it best as early as 2006, when he said: You build it, you run it.

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DevOps as a Service Technical Review CTO Coach Underperforming Technical Team 52

Unbounce

SEPTEMBER 24, 2018

Twenty-two marketing experts took the stage to give new solutions to old challenges and actionable solutions to new ones—not to mention the food, people, games, swag and after-parties that made it the best CTAConf yet. It’s simply evolved, and so should our content strategies. Speechless. My heart, brain, and stomach is full!

AI Search 73

AI Search AI Artificial Intelligence Content Marketing 73

Chargify

OCTOBER 4, 2017

Looking back at their own experiences, Sonnenberg has this advice for new subscription-based startups: “Start with Stripe + Chargify. Common issues of the billing bottleneck include: Not having correct billing in place when new products launch. Robert Kern, CTO & Co-Founder, PredictHQ.

Merchant Services 51

Merchant Services Subscription Payment Features SaaS Payments 51

Andreessen Horowitz

SEPTEMBER 25, 2023

As CTO of OpenAI, Mira Murati oversaw the development and release of GPT-4 and ChatGPT. Sometimes you sleep and you wake up and you have a new idea. It’s a strategy that we’ve been using from the beginning. Find more content from our AI Revolution series on www.a16z.com/AIRevolution. We all saw what happened.

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ChatGPT AI Scale CTO Coach 92

Kellblog

JANUARY 29, 2020

It’s great if the answer will broaden over time as the company grows and its strategy naturally expands, but up-front I’d name the people you are targeting today. Unless you are solving a brand-new problem (e.g., Unless you are solving a brand-new problem (e.g., Who is the target customer? Be realistic about this.

Startup 99

Startup Sales Hiring CTO Hire New CTO 99

SaaStr

JANUARY 10, 2020

With more companies launching and thriving outside of Silicon Valley, regions such as ‘Silicon Slopes’ in Utah and ‘Silicon Alley’ in New York City are gaining traction within the startup scene. We need to hire this new head of sales, who’s going to come in and change the way that we’re going to market. Yep, we did that.

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

Upscope

JANUARY 5, 2020

Related : 10 Companies Show you their Go-to-Market Strategies Also see : 3 Copywriting Secrets for Ranking on Google And : Using Jobs to be Done Method to Explain What Your Company Does Contents Skip this blog post and just read the book Why positioning matters What is positioning? Product positioning matters! What is positioning?

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Strategy Marketing Sales Hiring Engineering 128

SaaStr

APRIL 4, 2019

In the last two years there have been so many new services around security, around machine learning that literally did not exist. What is their biggest challenge and what should they be focused on, whether they’re a CEO or a CTO, what would you say they should be focused on today? Who are the new developers?

Cloud 168

Cloud Scale Trends Machine Learning 168

SaaStr

MARCH 12, 2019

Erica Schultz is Chief Revenue Officer @ New Relic, the company that gives you the real time insights your software driven business needs to innovate faster. Prior to their IPO, New Relic raised over $214m in funding from some of the best in the business including Benchmark, Insight Venture Partners and Blackrock, to name a few.

Scale 171

Scale Enterprise Scaling Sales Hiring 171

SaaStr

NOVEMBER 21, 2019

Since 2010 we’ve seen more startups, funds, and capital than ever before, but with this drastic increase, investors are seeing unexpected new trends reshaping the future of the industry. The panel that we are in is called Is Seed the New Series A, and this is a question that I’ve been asking informally yesterday and today.

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New CTO Sales Hiring B2C CTO Hire 147

Sales Hacker

NOVEMBER 16, 2023

Going beyond the ICP Knowing your ICP definition is only half the battle in the sales process. An ICP definition is a great way to assess who your best fit customers are, but an ICP doesn’t consider how that customer makes purchasing decisions. Examples: CTO, COO, CFO. Buying software is more complex than ever.

Part-Time VPE 87

Part-Time VPE Technical Review Forecasting Software Review 87

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. But of course, it wasn’t always quite that big!

Part-Time VPE 224

Part-Time VPE Technical Cofounder CTO Hire New CTO 224

ProfitWell

FEBRUARY 14, 2020

For example, if you subscribe to the New York Times , you pay a flat price per month or year. Who is using a flat rate pricing strategy? The problem with per-seat pricing is that it by definition makes your biggest customers your best customers. The company built flat rate pricing into its core business philosophy.

Pricing 59

Pricing Technical Cofounder Scale New CTO 59

Sales Hacker

SEPTEMBER 8, 2020

We launched REGIE, our product, back in February, but we’re releasing the new and improved REGIE now. I go to the 500th floor of this enormous edifice in New York, and I walk in. Jeff Winters: I’m worried you’re not going to think they’re funny, definitely not by today’s standard.

Scale 71

Scale Artificial Intelligence Sales Recruiting Consulting 71

SmartKarrot

OCTOBER 29, 2021

Definition of C-Suite. These are the people who primarily set the company’s strategy, make high-stakes decisions, and make certain mundane operations aligned with the fulfillment of the company’s strategic goals. So, what exactly has resulted in this change in the SaaS industry? Let’s try to find that out in this write-up.

Customer Success 10

Customer Success Part-Time CTO CTO Scale 10

Intercom, Inc.

JULY 21, 2022

Along the way, we’ve interviewed trailblazers, business leaders, makers and doers to share their experience and insights on all things startup strategy, product management, design, marketing, customer experience, and much, much more. For Slack, that was clearly the engineering and dev communities, who love new tools.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

Unbounce

NOVEMBER 20, 2019

As we explored new ways to help you convert more, Unbounce kept running up into the limitations of A/B testing. From the initial hypothesis, what to test, isolating just one item to test, calculating the duration of time you need, and interpreting results, it’s no joke and definitely not for everybody. Looking to get wild?

Machine Learning 111

Machine Learning Artificial Intelligence Marketing New CTO 111

Tom Tunguz

OCTOBER 24, 2021

Great to see a lot of repeat attendees and some new ones. A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. Lionetti, the CMO at Confluent, and most recently, the CTO from Zendesk, Adrian. I’m Travis Bryant.

CTO Coach 129

CTO Coach Sales Hiring Sales Recruiting CTO Hire 129

Intercom, Inc.

AUGUST 13, 2019

I hope that by the end you have some new ways of thinking about what tools you use yourself, and some of the pitfalls that you might not be aware of. It highlighted all kinds of tools and techniques that would be useful in building a new type of self-sufficient lifestyle. To start, let’s ask: what is a tool? Process is a tool.

Underperforming Technical Team 223

Underperforming Technical Team New CTO CTO Hire Technology 223

Neil Patel

JULY 7, 2021

Is it something we just have to continually improve and build on as new opportunities roll out? As new options roll out, keeping customer experiences seamless and continuous across all digital platforms grows is highly important. Just as important as a definition of what a digital experience platform is what it’s not.

AI Search 124

AI Search CTO Hire Scale Artificial Intelligence 124

Sales Hacker

SEPTEMBER 29, 2020

Major challenges facing a new CEO [19:40]. Today on the show, we’re excited to have Vishal Sunak, the CEO and founder of LinkSquares where he’s responsible for developing strategies aimed at assisting both corporate, legal, and finance teams with the review of their contracts. Show Agenda and Timestamps.

Scale 107

Scale CTO Hire Scaling CTO Coach 107

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. In a new one, it was tough to keep up.

Technical Advisors 158

Technical Advisors Scale Sales Hiring Sales Recruiting 158

SaaStr

OCTOBER 16, 2020

Why does Paul believe that the builders are the new pro athletes? So product strategy decisions, vision documents. People are struggling ,as well as organizations, obviously, but they’re also super willing and keen to try new things to improve how they work. How will the structure of orgs change around them?

CTO Coach 173

CTO Coach Sales Hiring Software Review CTO Hire 173

Frontegg

FEBRUARY 1, 2023

LeadDev New York March 14-15, New York Tickets: Basic LeadDev Pass – $1499 LeadDev is almost here. Frontegg will be a sponsor of LeadDev 2023 New York. Exclusive talks, panel discussions, and networking sessions – participants will get a chance to exchange ideas and develop new opportunities.

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VP of Engineering Development Cybersecurity New CTO 59