How to Execute a Winning Self-Service Strategy with Wix Answers
SaaStr
FEBRUARY 15, 2021
Naomi Rozenfeld, VP of Revenue @ Wix Answers , shares her tips for crafting a successful self-service strategy. ? ? ? ? ? ?. What is a Self-Service Strategy? To further this point, Rozenfeld explains that for every one customer that escalates to talking to a representative, there are nine customers who do not.
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