SaaStr

SEPTEMBER 18, 2020

You can watch the full session , and if you missed the podcast with the first half of the interview, you’ll find that here. They’ve invested in all of these other businesses. Immediately told them to hire 50 reps in a different city, in a different city, and they did. We all under invest. Henry Schuck.

Sales Hiring 246

Sales Hiring CTO Hire Scale Investment 246

SaaStr

NOVEMBER 11, 2022

But as time went on, we shared lessons, what best practices were in customer success and revenue retention and all these things are, right. But it was super interesting that the two big interviews I did were with Ben Chestnut from Mailchimp yesterday and with Dharmesh and Brian from Hubspot. VCs can only invest in outliers.

Outsourcing Services 243

Outsourcing Services Banking CTO Hire New CTO 243

Intercom, Inc.

APRIL 19, 2018

Some of the things we talked about were operational overhead and cost of various data stores we were running, along with whether or not we needed to hire dedicated database administrators for various different technologies. Ciaran, our CTO , came up with this magical line. He said, “I want to run less software, not more software.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

OpenView Labs

MARCH 17, 2020

When you ask average questions, you get average hires. So I’m always on the lookout for provocative interview questions that help you learn much more about the person than just their canned answer to “What’s your biggest weakness?” Related: Are You Hiring for Culture Fit or Culture Add?

Sales Hiring 52

Sales Hiring CTO Hire Interviewing Underperforming Technical Team 52

Intercom, Inc.

JULY 21, 2022

What started as a series of interviews by co-founder Des Traynor soon bloomed into hundreds of episodes where we explore how businesses are driving growth through customer relationships and how to build successful products at scale. I’m recording the first in what I expect to be a series of interesting interviews.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

Intercom, Inc.

APRIL 22, 2021

That question has been on Will Larson ‘s mind for a long time. For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better.

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

Tom Tunguz

OCTOBER 24, 2021

A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. Lionetti, the CMO at Confluent, and most recently, the CTO from Zendesk, Adrian. Tomasz Tunguz: Well, there’s two parts to the question. Excited to be back emceeing.

CTO Coach 164

CTO Coach Sales Hiring Sales Recruiting CTO Hire 164

SaaStr

JANUARY 14, 2020

That was our first transitionary moment, and from that point forward, we began investing heavily in building a way to teach people technology skills outside of a physical classroom. So we kept investing, we knew we were onto something, and little by little we saw our traction improve. We were not an enterprise company yet.

B2B 173

B2B B2C Scale New CTO 173

SaaStr

SEPTEMBER 26, 2019

I looked back at our investment memo, it was a 2K ACV when Jason invested after Y-C. So you were the first sales hire. Talk to me about the sales hires that you made back in the early days and talk to me about how it changed through the different stages. So my first sales hire was beginning of 2015.

Scale 141

Scale Sales Hiring Sales Recruiting Technical Advisors 141

Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. We chat with Maggie about all things sales – from laying down a solid foundation to hiring the right people and, finally, scaling the team into hyper-growth. Listen to the rest of the interview here. Listen to the rest of the interview here.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

User Pilot

JULY 27, 2023

Before hiring, assess your current needs and hire as your company grows. What to do before building a team for your SaaS company You can’t just jump into hiring without some forethought, or you’ll make many mistakes. Before the hiring process, take some time to decide on your current needs and hire as your company grows.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Sales Hacker

OCTOBER 13, 2020

Instead, there’s one continuous streamlined customer-centric journey, leveraging the next generation of artificial intelligence, Outreach allows sales reps to deliver consistent, relevant, and responsible communication for each prospect every time enabling personalization at scale previously unthinkable. Are they hiring?

Marketplace as a Service 111

Marketplace as a Service CTO Hire Sales Recruiting Scale 111

Sales Hacker

MARCH 25, 2019

This week on the Sales Hacker podcast, we interview Simmone Taitt , CEO of HeartSpace Consulting , and a longtime sales leader and consultant in the New York community. How to build diversity into your hiring practices. It really starts in how you’re hiring. Unconscious bias is a part of all of us.

Sales Hiring 89

Sales Hiring Revenue CTO Coach CTO Hire 89

Natalia Luneva

APRIL 30, 2021

To get more practical, I recently interviewed over 10 SaaS companies and asked them 4 questions: Which platform(s) do you use to run your community? . Your online community may become your first destination for interviewing company representatives, turning those answers into articles, and improving your organic rankings. #2

Marketing 98

Marketing Social Media SaaS New CTO 98

Sales Hacker

JUNE 12, 2020

This is a relationship worth investing in. We should probably do an interview together. And if we’re talking to the right profile of person, they’re very interested in doing that interview and doing that case study. Down the road, you can say, “ I demand a two year contract. I’ve never heard of them.

Enterprise 79

Enterprise CTO Hire Startup Technical Cofounder 79

Outseta

OCTOBER 15, 2018

Investment funds like Indie.VC The company had for a few years prior followed a growth-first path, hiring aggressively and prioritizing projects designed to make an immediate impact on their growth rate. Wistia Funding History $650,000 from angel investors in 2008 $775,000 from angel investors in 2010 $17.3M of the $3.5M

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

Sales Hacker

JANUARY 21, 2020

Now he’s a partner making investments on the VC side at Foundation Capital with over 20 years of operational experience. We’ve got an interview with Angus Davis. Now he’s a partner making investments on the VC side at Foundation Capital, but has over 20 years of operational experience. Sam’s Corner [41:10].

Payment Methods 60

Payment Methods Scale CTO Coach SMB 60

Outseta

NOVEMBER 19, 2019

And many CEOs simply fail to understand the nuances of the role and the future building benefits of marketing investments made in areas like “brand” where the return on investment is not immediately recognizable on the balance sheet. This is empowering and allows me to execute at a dramatically fast pace than I otherwise could.

Sales Hiring 50

Sales Hiring CTO Coach CTO Hire Underperforming Technical Team 50

ChurnZero

DECEMBER 9, 2022

More and more people are hiring leaders, not for past experience, but for capability and capacity. It can be hard to convince PE firms to invest in the customer. How did you get your PE colleagues to invest in the customer experience? We hire a third-party firm. Find the hardest problems to solve and you will succeed.

CTO Coach 52

CTO Coach Customer Success VP of Engineering CTO Hire 52

Crafty CTO

APRIL 17, 2023

What are people “sleeping on” … I’m borrowing the “sleeping on” reference from an interview Willison did on the Changelog podcast , where he said : This is the thing I worry that people are sleeping on. For example, I recently talked with the CEO of a biotech investment fund. So Welcome To S1E4.

Artificial Intelligence 8

Artificial Intelligence CTO Hire ChatGPT AI Search 8

Andreessen Horowitz

NOVEMBER 28, 2023

About My First 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. It was just being in, I think it was in Copenhagen at the time as where the Money20/20 first started.

Merchant Services 81

Merchant Services Payment Methods Payments Payment Solutions 81

Natalia Luneva

APRIL 30, 2021

To get more practical, I recently interviewed over 10 SaaS companies and asked them 4 questions: Which platform(s) do you use to run your community? Your online community may become your first destination for interviewing company representatives, turning those answers into articles, and improving your organic rankings. #2

Marketing 40

Marketing Social Media SaaS New CTO 40

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.

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Sales Hiring Sales Recruiting CTO Hire Scale 226

SaaStr

MAY 27, 2024

Ok the title here is a bit dramatic, but certainly seed investing is in an odd place in 2024. Public valuations are still at a fraction of their 2021 peaks, but seed rounds are more expensive than ever. The best investments grow from $1 million to $10 million in 5 quarters or less. Venture capitalists are investing more money.

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CTO Hire Development Team Review Software Review Technical Review 285

SaaStr

FEBRUARY 28, 2020

As for Karl, prior to founding the company he spent 6 years at Google in some fascinating roles including Head of Patents, Head of Business Development in China and running Google’s energy investments. How does one know when we need to hire generalists vs specialists? How does Karl structure the hiring process today? What works?

Sales Hiring 238

Sales Hiring Scale CTO Hire CTO Coach 238

SaaStr

AUGUST 15, 2020

From contract signature to launch. It doesn’t take the massive amounts of infrastructure investment that it required before. Touching it, playing with it in a way a CIO or CTO might not before? Just one Bloomberg interview, at 10 billion run rate and then we’ll have a laugh about it. I mean, I kind of care.

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Payment Methods Merchant Services Scale Payments 263

SaaStr

MARCH 12, 2019

When I was a couple of years into my tenure at Oracle, I moved down to Latin America to Argentina, sight unseen actually, and built out a telesales group in Argentina and then later in Miami, hiring about 100 people from 11 different countries and that early building experience really whet my appetite. I came back to North America.

Scale 206

Scale Enterprise Scaling Sales Hiring 206

Intercom, Inc.

AUGUST 15, 2018

He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. Building trust can be tough when you’re a new hire in a leadership position. Balancing internal growth with hiring.

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

SaaStr

DECEMBER 3, 2020

When is the right time to hire the first sales rep? Should you hire 2 at a time? What does one look for in their first sales hire? Below, we’ve shared the transcript of Harry’s interview with Sam. We were hired into the same role, same start date, competed head to head. Harry Stebbings. Sam Taylor.

Scale 240

Scale Sales Hiring Sales Recruiting Sales 240

Sales Hacker

AUGUST 18, 2020

We’ve got an interview with Brandon Meyers , the chief revenue officer of ADARA. We’ve got an interview with Brandon Meyers, the chief revenue officer of ADARA. Now, without further ado, let’s listen to this interview with Brandon Meyers. And so I moved down there, I had an interview lined up.

Subscription 114

Subscription Payment Features Scale Underperforming Technical Team 114

Teamgate

JANUARY 14, 2019

What we are seeing is that often there are companies with 2 co-founders, a CEO and a CTO, and marketing is often left behind. If you have some sort of budget – I’d recommend hiring someone in-house. Andy Murray invested in Revolut was featured in CNBC ). A downside is that this might be a rather junior person.

Interviewing 81

Interviewing Startup Technical Review Technical Advisors 81

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. There’s investment arms all over the UK.

Technical Advisors 222

Technical Advisors Scale Sales Hiring Sales Recruiting 222

SaaStr

JANUARY 17, 2020

What other elements of the contract should startups really spend a lot of time focusing on? Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. This episode is sponsored by Brex.

CTO Hire 173

CTO Hire compliance Scale Startup 173

SaaStr

DECEMBER 13, 2019

Below, we’ve shared the transcript of Harry’s interview with Yousuf. And by business technology function I want to define that because sometimes there’s a overlap with the CTO from an engineering side. My advice is hire earlier rather than later. Harry Stebbings. Yousuf Khan. They’re like, do we really need one?

Technical Advisors 228

Technical Advisors Scale Technical Review Payment Solutions 228

SaaStr

OCTOBER 16, 2020

Below, we’ve shared the transcript of Harry’s interview with Paul. An incredible company and founder making his foray into the public eye for the first time. Is there hiring decisions? Paul Rosania: So let’s imagine I went to you as a CTO. Tell me, what’s the hardest role to hire for today?

CTO Coach 209

CTO Coach Sales Hiring CTO Hire Software Review 209

SaaStr

JANUARY 10, 2020

How does Bob think about when is the right time to hire a Head of Partnerships? Where do most startups go wrong both in hiring for partnerships and in the engagements themselves? Below, we’ve shared the transcript of Harry’s interview with Bob. 298: Startup success is not exclusive to Silicon Valley. Harry Stebbings.

Sales Hiring 162

Sales Hiring Outsourcing Services Scale CTO Hire 162

Sales Hacker

JULY 21, 2020

Businesses run on documents, Conga is changing the way the world works by modernizing, streamlining, and automating your documents, contracts, and processes to make it easier to do business. Now, without further ado, let’s listen to this interview with Brendan Kamm. ” and then from, “Can I invest?”

Outsourcing Services 90

Outsourcing Services Outsourced Development Scale Technical Review 90