TechEmpower SaaS

MARCH 4, 2024

Key Functions with High Impact Generative AI is revolutionizing sales by enabling dynamic pricing and personalized customer interactions, boosting conversion rates and customer satisfaction. Post-sale, AI analyzes customer data to improve service and loyalty, making it a cornerstone of modern sales methodologies.

Generative AI 443

Generative AI CTO Hire AI Sales Recruiting 443

TechEmpower SaaS

DECEMBER 11, 2023

Some of the information below will apply. Know who will be undertaking the actual work, and who will be acting in a supervisory or account role. While the appearance matters, remember you are hiring the development firm primarily for its development skills, not its graphic design skills. Is there a project manager?

Software Development 443

Software Development Development Software Review Software 443

SaaStr

FEBRUARY 15, 2021

There’s a slide I see again and again from start-ups: 2 of the early sales reps are at 100% of quota, sometimes 150%-200%. You’ll continue to see that over time to some extent. So why so often, do only 2 of the first 8-10 sales reps perform? They get CTO training. You have to join their first few sales calls.

Scale 348

Scale CTO Hire Sales Hiring New CTO 348

SaaStr

DECEMBER 20, 2023

So to serve both segments at the simultaneously, ZoomInfo has been rolling out a Product-led sales motion, that gives the ability for an SMB customer to sign up directly on their website for a free trial and grow into a paid customer, without ever having to talk to an sales rep or go through a demo process. So, what’s new at ZoomInfo?

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New CTO Scale Sales Hiring CTO Hire 312

SaaStr

JULY 14, 2022

We had Lew Cirne, Founder & CEO of New Relic, Dharmesh Shah, Co-Founder & CTO of HubSpot and for the first time at Annual, we added office hours with the top VCs in SaaS. total attendees, e.g., a CEO + a VP of Sales and a VP of Customer Success, or two Co-Founders, or CEO + CTO, etc.

Scale 307

Scale Sales Recruiting CTO Hire New CTO 307

Tom Tunguz

OCTOBER 24, 2021

A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. Lionetti, the CMO at Confluent, and most recently, the CTO from Zendesk, Adrian. ” And you need to be informed to make those choices. Excited to be back emceeing.

CTO Coach 161

CTO Coach Sales Hiring Sales Recruiting CTO Hire 161

User Pilot

JULY 27, 2023

Before hiring, assess your current needs and hire as your company grows. Account Managers: They serve as the lead point of contact for all customer account management matters. Before the hiring process, take some time to decide on your current needs and hire as your company grows.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

SaaStr

NOVEMBER 21, 2019

The panel that we are in is called Is Seed the New Series A, and this is a question that I’ve been asking informally yesterday and today. I think it’s more around a consciousness of what you know, or what you may not know, and then hiring around it to become successful. The answer is yes, of course.

New CTO 177

New CTO Sales Hiring B2C CTO Hire 177

Intercom, Inc.

JULY 21, 2022

Things like media companies, finance companies, retail companies, sales functions, marketing functions, and customer support. “The biggest thing I can do for Slack is to hire people who know a lot more than I do and give them free rein to do their best work” Adam Risman: You mentioned the team started with performance marketing.

Outsourcing Services 215

Outsourcing Services Sales Hiring CTO Hire Acquisition 215

Sales Hacker

SEPTEMBER 29, 2020

Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. Vishal and I talk about what it’s like to start a company from nothing and how his experience at Backupify and InsightSquared helped inform the process. Subscribe to the Sales Hacker Podcast.

Scale 117

Scale CTO Hire CTO Coach Scaling 117

Sales Hacker

OCTOBER 13, 2020

Today on the show we’ve got Ryan Walsh, founder and CEO of a company called RepVue, a place where you can get objective third-party information. Actually, it’s first party, objective information from reps themselves about how much people make at different companies. Subscribe to the Sales Hacker Podcast. The result?

Marketplace as a Service 111

Marketplace as a Service CTO Hire Sales Recruiting Scale 111

Stax

AUGUST 14, 2024

Experienced payments and sales executive joins Stax leadership team to drive accelerated growth for Stax Connect and embedded payments. Krahl’s appointment cements Stax’s commitment to investing in its team and bringing on new team members with deep industry knowledge and is the latest executive hire at Stax. Stax Payments , Inc.,

Payments 88

Payments Stax Payment Solutions Payment Services 88

Intercom, Inc.

FEBRUARY 22, 2022

Continuous risk management. Hiring and cultivating incredible talent on our Information Security team. That’s why we embedded Intercom’s InfoSec team within the R&D org and why it reports directly to the CTO, meaning that we are closer to this risk while retaining company-wide visibility and impact. .

Data 118

Data CTO Hire Technical Review Scale 118

SaaStr

JANUARY 14, 2020

They were telling me that what they were seeing in our motion, our go to market motion, what we were hearing from our customers, what we were hearing from our sales leaders didn’t sound like we were winning in the enterprise, and there was lots of evidence of that. As the CEO, I had to really listen. Where’s the skills gap?

B2B 170

B2B B2C Scale New CTO 170

User Pilot

AUGUST 17, 2024

Successful product teams use it to make better-informed decisions, turn customer feedback into actionable ideas, and create better resources to support and engage customers effectively. Hiring expensive consultants or setting up innovation labs doesn’t fly anymore. Let’s face it: we aren’t great at managing transformations.

Underperforming Technical Team 104

Underperforming Technical Team AI Technical Review CTO Coach 104

SaaStr

NOVEMBER 13, 2020

I wanted to have another fun, informal conversation with, one of, I think, the most insightful and smartest cloud investors, Sunil Dhaliwal. But, even more interestingly, I got to know Sunil a bit informally, and I loved his somewhat skepticism of things in the industry and his founder centric view of things, which aligns with my values.

Sales Recruiting 217

Sales Recruiting Development Team Review Technical Review Sales Hiring 217

OPEXEngine

FEBRUARY 13, 2020

A Couple SaaS Generations Ago… Traditional software companies managed sales, product development, finance and HR in siloed organizations by function. Cross functional management was attempted but often not effective. In the early SaaS days, management structure was essentially the same. Chief People Officer.

Part-Time CTO 69

Part-Time CTO CTO CTO Hire Management 69

Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Maggie Hott , Director of Sales at Webflow. Des Traynor , Co-founder and CTO of Intercom. Far too many businesses rely on early-on hunches to inform their product strategies. Information has never been so accessible – the world’s knowledge is quite literally at our fingertips.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

SaaStr

APRIL 4, 2019

They are expecting a discussion on security and scalability and so we have to bring partners to the table and there are some partners we work with that are more than willing to come into that sales conversation with us and these is other partners that aren’t. And you’ve just mentioned several things.

Cloud 173

Cloud Scale Trends Artificial Intelligence 173

Intercom, Inc.

JANUARY 5, 2022

Evernote’s CTO on Your Biggest Security Worries From 3 to 300 Employees. It allows companies to prove their real-time security posture just about any day of the year, so it accelerates their sales cycles and security reviews. So we’re hiring across the board, all departments. Caught your interest?

Scale 211

Scale Software Review compliance Technical Review 211

Upscope

JANUARY 5, 2020

It’s the underpinning of your go-to-market strategy and impacts everything from marketing to sales, to customer success and the product itself. If you position around "time saved" you lose money Jason Cohen has built and sold several companies and is the Founder and CTO of WP Engine. Why positioning matters?

Strategy 128

Strategy Marketing Sales Hiring Engineering 128

OPEXEngine

NOVEMBER 11, 2020

This made it hard to chart a clear course: Jebbit’s message to the market was a bit too broad, causing Sales to bring in customers across a range of personas, prompting CS to invest extra resources to keep a wide variety of customers engaged.”. Identify ideal customers and hone sales personas. It depends what you do with it.”.

Startup 91

Startup Scale Systems Review Technical Review 91

OpenView Labs

FEBRUARY 13, 2018

OpenView is thrilled to announce our recent $9M Series A investment in Loopio , a software platform that helps sales teams respond to RFPs, RFIs, and security questionnaires seamlessly with up-to-date, accurate, and approved content. Loopio co-founders from left to right: Matt York, CTO; Jafar Owainati, COO; Zakir Hemraj, CEO.

Investment 40

Investment CTO Hire Sales Hiring New CTO 40

Outseta

NOVEMBER 19, 2019

There’s typically direct responsibility for revenue performance, although the marketer’s impact on a business’ bottom line is less cut-and-dry than their counterparts in sales. The process of building trust in a consulting capacity really focuses on the sales process. What will be delivered, and over what timeline?

Sales Hiring 50

Sales Hiring CTO Coach CTO Hire Underperforming Technical Team 50

Point Nine Land

APRIL 9, 2021

A technical co-founder or CTO is always a great-to-have at this stage and becomes a must-have as the business scales beyond seed. An intransparent market: The lower the transparency of a given market, the greater the opportunity for marketplaces to add value by providing access to clear pricing and information. See the section above!

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

Chart Mogul

JULY 1, 2020

Speaking your customers’ language will accelerate your sales and make your brand more engaging. All this information might come in handy later if you decide to shoot a commercial, for example. We tend to believe that the technical aspects of our product are the most important differentiator because that’s what our CTO says.

Interviewing 76

Interviewing B2B Marketing Underperforming Technical Team 76

Mucker Capital

APRIL 6, 2023

Obviously if you target enterprise customers, you usually have a very large ACV (Annual Contract Value) and the product usually is complex. Today, a lot of the PLG SaaS tools require sales motion upfront because nobody understands those tools. Those types of tools actually require work in the initial days of the sales motion.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

Sales Hacker

SEPTEMBER 8, 2020

If you missed episode 125, check it out here: The Power of Authenticity and Emotional Intelligence in Sales with Mykal White. Subscribe to the Sales Hacker Podcast. Sales enablement is easy. REGIE uses artificial intelligence to create entire outbound, inbound and even follow-up sales campaigns faster. We’re on iTunes.

Scale 89

Scale Artificial Intelligence Sales Recruiting Consulting 89

Chart Mogul

JULY 1, 2020

Speaking your customers’ language will accelerate your sales and make your brand more engaging. All this information might come in handy later if you decide to shoot a commercial, for example. We tend to believe that the technical aspects of our product are the most important differentiator because that’s what our CTO says.

Interviewing 52

Interviewing B2B Marketing Underperforming Technical Team 52

SmartKarrot

MARCH 4, 2021

What makes a chief product officer (CPO) different from a CTO or a VP in the product department. Keep in mind that Chief Product Officers (CPO) are different from Chief Technology Officers (CTO) and Chief Marketing Officers (CMO). A CTO is one who investigates the product development aspect. Like what you are reading?

Part-Time CTO 16

Part-Time CTO VP of Engineering CTO CTO Hire 16

SaaStr

JULY 28, 2021

I retired from SunGard Treasury Systems as their CTO. Even after we did our pivot to the accounting automation and optimization, we still had desperate moments. year sales cycles. You have to learn things like how do I scale my sales force? How do we sell to accountants? Therese : Turned out I liked it.

Startup 284

Startup CTO Hire Sales Hiring CTO Coach 284

SaaStr

DECEMBER 3, 2020

403: Sam Taylor is the VP of Sales and Success @ Loom, the startup that helps you get your message across by making it easy to record instantly shareable videos. As for Sam, prior to Loom, Sam spent over 4 years at Salesforce following their acquisition of Quip, a startup Salesforce acquired for $750M where Sam was also the 1st sales leader.

Scale 245

Scale Sales Hiring Sales Recruiting Sales 245

SaaStr

FEBRUARY 28, 2020

. * How does one know when we need to hire generalists vs specialists? Karl has been in every interview for every new hire for the first 6 years of the business, why? * Karl has been in every interview for every new hire for the first 6 years of the business, why? How does Karl structure the hiring process today?

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Sales Hiring Scale CTO Hire CTO Coach 239

SmartKarrot

FEBRUARY 16, 2022

You can access the latest information, insights, trends, and data to enhance your knowledge of the latest SaaS industry developments. He also founded SaaScribe to help founders, customer success teams , sales executives, marketing professionals, and growth hackers. He writes on sales strategies, sales success, and product launches.

VP of Engineering 10

VP of Engineering Scale SaaS Venture Capital 10

SaaStr

MAY 2, 2019

And then the sale will commence as far as the people and this was, we were multiple millions of dollars of revenue until I took the first call. That means lots and lots of hiring and I don’t want to say firing, we did fire anyone, but people get reshuffled, you know? Jonathan : Did you have to do any sort of big steps hiring wise?

Scale 203

Scale Business Sales Hiring CTO Hire 203

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. That’s all written on our platform.

Technical Advisors 226

Technical Advisors Scale Sales Hiring Sales Recruiting 226

SaaStr

MARCH 12, 2019

As for Erica, under her CRO role, she leads all go-to-market functions including Marketing, Sales, Operations, Customer Success, Services, and Support. How does the move to enterprise fundamentally impact the sales team? How does the structure of the sales team change with the move? Where do many go wrong?

Scale 210

Scale Enterprise Scaling Sales Hiring 210