Remove compliance Remove Metrics Remove User Experience
article thumbnail

The Keys to Getting to $500M ARR In Just 7 Years with Attentive’s CEO

SaaStr

Weaponize Customer Success Align on specific metrics Build education systems Create community Drive organic growth 3. Turn Your Customers Into Your Marketing Engine The second breakthrough was making customer success the core growth engine.

article thumbnail

Thanks to Chargebee, Deel, Lark, and Vanta for Sponsoring SaaStr APAC 2023!

SaaStr

around the world to let you automate recurring payment collection along with invoicing, taxes, accounting, email notifications, SaaS Metrics and customer management. Setting out to revolutionize the way team members collaborate for increased efficiency, Lark delivers a seamless user experience for the modern enterprise.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How Medtech Companies Can Improve User Experience with Userpilot

User Pilot

After generating this analytics report, you can dig further and see if users are sticking to the " happy paths " you designed, or if they're improvising less efficient ways to achieve their goals. In-app survey created with Userpilot. Don’t take our word for it. Ready to see it in action? Book a free demo with our team today!

article thumbnail

Authentication as a Service: 5 Components and Critical Best Practices

Frontegg

AaaS services typically include user authentication, authorization, identity management, and methods such as single sign-on (SSO) and multi-factor authentication (MFA). Features, such as detailed audit logs and reporting, simplify compliance management. For example, require additional MFA steps for high-risk logins (e.g.,

article thumbnail

Customer Research 101: The Complete Guide for SaaS

User Pilot

Usability testing: Observe users as they interact with your product to identify usability issues and collect feedback on user experience. E.g., Identify navigation issues in your analytics dashboard based on real-time user interactions. Conduct A/B testing to experiment with different features or designs.

SaaS 83
article thumbnail

Whatfix Mobile Review: Pricing, Features, Pros & Cons

User Pilot

Compliance-heavy industries Sectors like finance, healthcare, insurance, and government cant afford errors in their mobile apps. Whatfix delivers context-aware guidance that helps users correctly complete sensitive tasks like handling patient documents, uploading payroll data, etc., reducing compliance risks and support tickets.

Mobile 93
article thumbnail

Merchant onboarding 101: Insights for software payments success | Episode 45

Payrix

Instead, software platforms should focus on metrics like approval speed, accuracy, and adaptability to changing regulations. For example, pre-filling known data and providing clear instructions can significantly enhance the user experience for your customers processing payments via your platform. First, identity.