USIO

JUNE 24, 2025

Best-in-Class Support : Dedicated onboarding specialists, U.S.-based based support, and access to real humans. Usio staff are Certified Payment Professionals , and the support experience is consistently ranked as exceptional. Built for Compliance : PCI Level 1, SOC II, Nacha certified — backed by in-house regulatory teams.

Payments 100

Payments Payment Services Embedded Payments Merchant Services 100

SaaStr

JANUARY 17, 2024

They want to use AI to improve the products they sell to their customers. Some of the biggest use cases for AI in the enterprise are across customer support, sales and marketing, and engineering — ie helping developers test code and troubleshoot issues. Compliance matters. Security matters.

AI 286

AI Enterprise Artificial Intelligence compliance 286

Payrix

FEBRUARY 4, 2025

By earning a share of the processing fees on every transaction your customers process through your platform, you can create a new revenue stream and generate recurring cash flow. This is ideal for software companies looking to scale. Business development: Partner with like-minded individuals who support your growth 3.

Payments 130

Payments Payment Services Payment Methods Merchant Services 130

Tom Tunguz

NOVEMBER 8, 2023

LLMs are fantastic first-pass filters and phenomenal classifiers that extract insight or build machine learning features from unstructured data like customer support conversations or sales calls. Meanwhile, regulation and compliance mean the governance burden only increases. 80% of data is unstructured within organizations.

Artificial Intelligence 228

Artificial Intelligence Trends Data Software Review 228

Stax

FEBRUARY 19, 2025

One core area of focus is customer support, which adds immense value to every business when done correctly. When adding payment features for software users, the importance of including customer support for payment processing is no different. The Pros of Outsourcing Payments Support 1. Plus a stronger cash flow.)

Outsourcing Services 88

Outsourcing Services Payments Payment Services Merchant Services 88

FastSpring

SEPTEMBER 12, 2024

For those that might not be familiar, FastSpring is a merchant of record platform that combines all the essential tools you need to scale a digital goods business. In simple terms, we handle everything from payments to fraud management, to custom support and tax compliance, so that sellers can focus on growing their business.

Merchant Services 193

Merchant Services Payment Services Payment Methods SaaS Payments 193

Stax

MARCH 18, 2025

It can be easy to consistently double revenue if you’re an early-stage company, but as you scale up, sustaining that becomes more difficult. Lower customer churn to scale SaaS operations It’s inevitable that some customers will churn, but that doesn’t mean you shouldn’t try to prevent it.

Scale 117

Scale Payment Services Payments SaaS Payments 117

Stax

MAY 13, 2025

Pros: Transparent pricingyou see exactly what youre paying Often lower overall cost for businesses with steady volume Scales well with growth Cons: Can be harder to predict exact costs each month Statements may be more complex than flat-rate models Looking for a good option? Can I scale to online and in-person payments easily?

Merchant Services 88

Merchant Services Payment Services Payment Methods SaaS Payments 88

Frontegg

JUNE 9, 2025

By outsourcing this function, organizations can benefit from the following: Scalability : Benefit from the cloud’s efficient scaling for things like adjusting demands, accommodating peak usage periods like mass login events for a limited promotion without performance degradation.

Outsourcing Services 52

Outsourcing Services Technical Review Outsourced Development Cybersecurity 52

FastSpring

MARCH 3, 2023

You’re Running into Issues Localizing Payments “If your strategy for growth includes selling your product in more than, let’s say, two to three currencies or local payment methods, then scaling with a Stripe-type setup can be too slow,” Fred explained. Global compliance, fraud, and risk management.

Merchant Services 148

Merchant Services Outsourcing Services Payment Services SaaS Payments 148

Stax

JUNE 24, 2025

Types of credit card processing companies There are two general types of payment processors: Direct processors (like Stax) offer businesses a dedicated merchant account, with more control and often lower costs at scale. Reach out to their support team and ask: Is phone support available 24/7? So choose wisely.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Features 88

USIO

JUNE 3, 2024

Compliance and security are paramount in payment processing, as it involves handling sensitive customer data. Usio comes with built-in compliance features, such as PCI-DSS certification, ensuring that all transactions are secure and meet industry standards. As your SaaS business grows, your payment needs will evolve.

Payments 130

Payments Payment Solutions Payment Services SaaS Payments 130

Stax

JUNE 24, 2025

Interchange-plus pricing is transparent and can save money at scale, but it’s harder to predict total costs. Look at the markup your provider adds on top of interchange fees, and check for hidden costs like PCI compliance fees, statement fees, and minimum processing requirements. Take the time to review your monthly statements.

Payment Services 88

Payment Services Merchant Services Payment Methods Stax 88

User Pilot

MAY 27, 2025

WalkMe Mobile is most suited for large enterprises and compliance-heavy industries. Based on verified Gartner reviews , the majority of its customers use WalkMe to support internal business apps, large-scale field operations, and app rollouts across thousands of employees or users. Who is WalkMe Mobile best for?

Mobile 76

Mobile Software Review Technical Review Pricing 76

User Pilot

MARCH 9, 2025

It helps quantify customer behaviors on a larger scale to uncover user trends and correlations. E.g., gauge customer satisfaction by asking users to rate their satisfaction with your product on a scale of 1 to 10. Protect privacy: Anonymize data and take steps to protect participant confidentiality.

SaaS 83

SaaS Social Media Interviewing Scale 83

Chargify

OCTOBER 14, 2019

Customer support has always been important in the SaaS industry, but its importance is only growing. . Customers expect more authenticity in their relationships with the companies they do business with — and excellent customer support is perhaps the most critical component of customer relationships.

Customer Support 68

Customer Support Merchant Services SaaS Scale 68

Stax

JUNE 17, 2025

Becoming a registered ISO requires sponsorship from a bank and registration with card networks, plus meeting rigorous compliance, financial, and operational standards. When choosing an ISO, look beyond pricing—evaluate their technology stack, customer support, contract terms, industry expertise, and reputation.

Merchant Services 88

Merchant Services Payment Services SaaS Payments Payment Methods 88

SaaStr

FEBRUARY 21, 2024

So, if a sales rep is in a sticky situation, they can pull in a compliance expert from the team, and that team is accessible to customers in live chat. As a previous CMO, she knows where to slow down or speed up and where to invest in infrastructure to scale more efficiently. To stay competitive, they have experts on staff.

AWS 273

AWS Scale Sales Hiring Marketing 273

Stax

MAY 5, 2025

In addition to the usual concerns around security and compliance, there’s also the issue of user experience. A bad payment experience can lose customers and damage your brand. Not all gateways support this, so it’s something to consider before you make your decision.

Payments 88

Payments Payment Services Merchant Services Payment Solutions 88

Scytale

OCTOBER 16, 2024

We get it – keeping up with new, ever-changing compliance requirements can be a nightmare, often resulting in a mild headache at best. Fortunately, this is where compliance audit software comes in – making all the difference when it comes to managing your security and compliance tasks efficiently.

compliance 52

compliance Software Review Software Technical Review 52

Tom Tunguz

APRIL 16, 2013

Shifting from Customer Acquisition from Field Sales to Customer Support. Direct sales, powered by quota carrying, relationship building salespeople, aren’t profitable at this scale. Customer support becomes an inside sales team. Without enterprise customers, there are no enterprise commitments.

SMB 100

SMB Scale Startup SaaS 100

Neil Patel

OCTOBER 7, 2020

Staying organized is tough even with just a handful of employees, but this challenge amplifies exponentially at scale. Some software is built to scale, while others are intended for smaller businesses and single sites. If you’re scaling rapidly, make sure the software you choose can accommodate your growth.

Software Review 145

Software Review Software Systems Review Sales Recruiting 145

How To Buy Saas

MAY 21, 2025

Lever Best ATS + CRM for Scaling Enterprises Pricing: Key Features: 10. All the leading platforms reviewed below like Workable, Greenhouse, and Breezy HR are SaaS solutions that serve companies globally with multi-language support and compliance features (e.g., GDPR for data privacy in Europe).

Systems Review 52

Systems Review Sales Recruiting Sales Hiring Technical Review 52

FastSpring

MARCH 15, 2021

The subscription model naturally shifts your focus from customer acquisition to customer retention. You’re able to grow and nurture relationships with customers and cater your business to the ongoing needs of your subscribers. Easier to Scale. Underestimating Customer Support Needs.

Payment Features 147

Payment Features Payment Services Subscription Payment Solutions 147

Neil Patel

DECEMBER 14, 2020

The Top 7 Options for Cloud Web Hosting: A2 Hosting — Best For Speed & Flexibility Cloudways — Best User-Friendly Power Hosting Hostgator — Best For Affordability InMotion — Best Customer Support Bluehost — Best User Experience DreamHost — Best if You Know How to Code Nexcess — Best for Ecommerce.

Payment Methods 145

Payment Methods Cloud VPCs (Virtual Private Cloud) Scale 145

Neil Patel

JANUARY 15, 2021

Ringless voicemails help boost outbound marketing efforts by delivering pre-recorded messages directly to voicemail boxes—without you or your customer having to pick up the phone. Ringless voicemails can speed up your sales process, scale your outreach, and give your sales team more time to invest in qualified leads. Conclusion.

Scale 143

Scale Automotive compliance Pricing 143

How To Buy Saas

MAY 26, 2025

For instance, a customer support bot using RAG can pull answers from your latest help center articles, so it always gives customers accurate info specific to your product. Improved Customer Support & Self-Service: Many SaaS businesses are using RAG to power smarter chatbots, virtual assistants, and knowledge base search.

Artificial Intelligence 52

Artificial Intelligence AI Search AI Scale 52

Neil Patel

DECEMBER 5, 2020

Phoneburner – Best for Remote Teams VanillaSoft – Best for Outbound Sales Voicent Cloud – Best Standalone Auto Dialer Software Mojo – Best for SMB Sales RingCentral – Best for Compliance Kixie – Best for Local Presence. Compliance. Be conscious of compliance, but don’t stress too much.

Software Review 145

Software Review Software Scale compliance 145

User Pilot

OCTOBER 20, 2024

As a result, it can be easily scaled to accommodate a growing customer base without any drop in quality. Indeed, an automated onboarding process creates a more efficient, personalized, and satisfying experience for your customers, leading to stronger relationships and long-term success. Data security and compliance.

Onboarding 105

Onboarding Underperforming Technical Team Transportation Scale 105

Stax

MAY 23, 2025

With payments built into your platform, you reduce dependencies on third-party systems, minimize support overhead, and gain better visibility into transactional data. It can also make it easier to manage compliance, automate reporting, and scale operations. Pro tip: Stax Connect ticks all these boxes and more. Learn more.

Payments 88

Payments Payment Services Merchant Services SaaS Payments 88

User Pilot

SEPTEMBER 4, 2024

Effective process design leads to higher efficiency, better consistency , improved product quality, better ROI , and enhanced compliance. Key process design principles are flexibility, scalability, cost-effectiveness, user-friendliness, standardization, continuous improvement, and customer-centricity. Customer onboarding procedures.

Business 105

Business Scale Customer Support compliance 105

User Pilot

JUNE 29, 2024

If you have enough developers, product managers , and financial resources, just build a custom product analytics tool. Customizations needed (more customization needs means you may have to build yourself). Security and compliance (consider building if your company handles sensitive data). Get started now.

Technical Support 105

Technical Support compliance Scale User Experience 105

Payrix

FEBRUARY 4, 2025

By earning a share of the processing fees on every transaction your customers process through your platform, you can create a new revenue stream and generate recurring cash flow. This is ideal for software companies looking to scale. Business development: Partner with like-minded individuals who support your growth 3.

Payments 100

Payments Payment Services Merchant Services Payment Methods 100

Neil Patel

OCTOBER 2, 2020

Is it easy to add new agents to your plan at scale? For example, there is live chat software for lead qualification, live chat software for customer engagement, and live chat software for customer support. Omnichannel Support. Customer Support Software. The Different Types of Live Chat Software.

Software Review 145

Software Review Software Scale Systems Review 145

How To Buy Saas

MAY 29, 2025

A customer support platform might auto-generate ticket replies, or a marketing app might use AI to optimize campaign timing and content. Its important to treat AI as a product feature: it must scale, respect data privacy, and continually learn. Learn from these pilots and scale what works.

Artificial Intelligence 59

Artificial Intelligence Payment Services Payments SaaS Payments 59

Stax

JUNE 18, 2024

Key benefits of subscription management platforms include compliance with accounting standards, accurate revenue recognition, and reliable financial reporting. Features to look for in subscription software include automated billing, CRM integration, subscription analytics tools, scalability, and 24/7 customer support.

Payment Features 88

Payment Features Payment Solutions Payment Services SaaS Payments 88

Stax

NOVEMBER 21, 2024

However, other industry best practices apart from PCI compliance are also expected from a quality payment processor and they include: Multifactor authentication: MFA practices help to prevent unauthorized access to sensitive information by adding an extra layer of identity confirmation before the user is allowed to view the relevant data.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88