CloseSaaS

JANUARY 20, 2023

Sales operations help your sales team close deals faster by streamlining sales processes, building compensation plans, analyzing data & more.

Metrics 98

Metrics Compensation Sales Data 98

SaaStr

SEPTEMBER 29, 2022

As consumer tech growth teams move through this adoption funnel, they evolve their north star metric. This evolution can be described in four stages—each stage with a goal measured by a specific metric. Cost per quality user is the north star metric here. Mistake #3: Not designing a sales compensation plan for PLG. “We

Technical Review 232

Technical Review Technical Advisors Scale Compensation 232

Tom Tunguz

AUGUST 14, 2022

Last, the plan compensates those responsible for growing accounts with a quota - in line with Frank Slootman’s philosophy. Third, Bill revealed his Mojo Metric , his north-star metric. Third, Bill revealed his Mojo Metric , his north-star metric. The Mojo Metric reports the net change in pipeline daily.

Startup 342

Startup Construction Sales Compensation 342

ChurnZero

JULY 8, 2022

Cut to 2022, and the idea that a SaaS company could secure venture funding without investors digging deep into retention metrics seems comical, if not reckless. Net revenue retention (NRR) is taking center stage as the qualifying metric for determining the health of a SaaS business. Customer success owns a large portion of that metric.

Technical Review 98

Technical Review Software Review Retention Metrics 98

Sales Hacker

DECEMBER 12, 2017

With increasing focus on grit and many claims of meritocracies in organizations across the country, why does variable pay compensation even exist? On top of that, why are sales people some of the few employees subject to variable compensation structures? What is Variable Pay Compensation Anyway? Set Metrics.

Compensation 79

Compensation Sales Hiring Sales Payment Services 79

Chaotic Flow

MAY 13, 2014

Becoming a Metrics-driven SaaS Business is no easy task. However, the financial rewards of moving beyond standard SaaS financial metrics to SaaS customer success metrics and ultimately to sophisticated predictive analytics are significant. Each step toward SaaS metrics greatness builds upon the last.

Metrics 135

Metrics SaaS Compensation Benchmarks 135

Valuize Consulting

AUGUST 24, 2021

Mobilize Your Team Around Your Most Pressing Value Metric. Net Dollar Retention (NDR) has quickly become the most important value metric in SaaS organizations and for good reason; NDR provides a clear picture of a company’s overall health and valuation. Build Your Compensation Model. 5 Steps To Aligning Your Teams Around NDR.

Retention 52

Retention Metrics Compensation Innovation 52

Valuize Consulting

AUGUST 24, 2021

Mobilize Your Team Around Your Most Pressing Value Metric. Net Dollar Retention (NDR) has quickly become the most important value metric in SaaS organizations and for good reason; NDR provides a clear picture of a company’s overall health and valuation. Build Your Compensation Model. 5 Steps To Aligning Your Teams Around NDR.

Retention 52

Retention Metrics Compensation Innovation 52

SaaStr

NOVEMBER 13, 2022

SaaStr 603: SaaStr CRO Confidential Presents the Ultimate Guide to Sales Compensation, Quotas and Recruiting with SaaStr CEO and Founder, Jason Lemkin. Live: SaaStr Workshop Wednesday with Battery Ventures on SaaS Metrics. Hosted by Sam Blond, Partner at Founders Fund. ?. Top Videos This Week: 1.

Sales Recruiting 213

Sales Recruiting AWS Compensation Enterprise 213

SaaStr

FEBRUARY 8, 2022

Knowing which metrics matter and how to analyze them to increase your revenue and hit organizational sales goals is essential. . Are you compensating your teams to sell recurring revenue? Compensation is a great motivator to make your team care and think about different clients and which verticals are likely to get higher revenue. .

Scale 218

Scale Sales Hiring Compensation Sales 218

Practical Advice on SaaS marketing

AUGUST 1, 2018

A revised compensation scheme can also work as a cure for over-selling. Salespeople tout capabilities required to win a large customer, but the solution’s actual features come up short. Remedies for over-selling could involve clarifying the messages to more clearly describe what the solution does and who it is designed for.

Churn 122

Churn Metrics Compensation Software Review 122

InsightSquared

MAY 7, 2019

For these reasons, accurately tracking key sales metrics and benchmarking your performance against peers and market leaders is critical to getting the most out of your sales resources. Typical SaaS Sales Metrics. Underlying those metrics are processes which can improve or reduce performance in each of the above metrics.

Scale 102

Scale Sales Hiring Metrics Sales 102

Clouded Judgement

JANUARY 19, 2024

It starts with understanding what type of profile is attractive to public market investors, and I hope the weekly data I share helps give folks an understanding for what these types of metrics are. One thing I do want to call out that I don’t see tracked enough is stock compensation.

Cloud 177

Cloud Scale Compensation Metrics 177

Software Platform Consulting

MAY 28, 2019

This is the third in my series on SaaS Metrics for Enterprise-Driven B2B Networks. I spend very little time on issues of compensation on this blog. aligning incentives of all of those groups based on the same metrics. If you are going to get in one, be prepared to spend plenty of time on issues of compensation!!

SaaS Payments 56

SaaS Payments Enterprise B2B Metrics 56

User Pilot

MARCH 25, 2024

Introduces key metrics that can affect your company’s value. Metrics that can affect SaaS business valuation include Monthly /Annual Recurring Revenue, Customer Acquisition Cost , Customer Lifetime Value , Net Revenue Retention, Total Addressable Market, and YoY Growth Rate. To calculate the metric, add all 4 of them.

SaaS 103

SaaS Customer Lifetime Value Acquisition Metrics 103

SaaStr

NOVEMBER 30, 2023

There are five metrics ICONIQ feels are indicative of fundamental health regardless of stage, and so, while each one may not be directly tied to GTM health, they are all indirectly tied to it. That’s a big change, and they can do it by building the first incentive compensation plan that includes variable compensation for specific goals.

Scale 223

Scale Sales Hiring Scaling Outsourced Development 223

SaaStr

JANUARY 3, 2023

Each channel, function, and team has different goals, metrics, and KPIs. Core ops: The workhorses of a revenue operations team; they own processes and workflows, strategy execution, and compensation. . Measure value, volume, and velocity and check that each metric improves over time. Not anymore.

Enterprise 216

Enterprise Sales Sales Funnel Compensation 216

Buffer Resources

FEBRUARY 15, 2024

The TikTok Creativity Program represents a significant leap forward in how the platform compensates its creators, promising up to 20 times more earnings than the Creator Fund.  per 1,000 views, the Creativity Program aims to rectify this by offering enhanced compensation, potentially reaching up to $8.00

Payments 99

Payments Payment Services Payment Solutions Payment Methods 99

SaaStr

FEBRUARY 14, 2023

Churn, upsells, renewals, and all that, and compensating against it. You won’t see it in the metrics. What it all means is that if you do it right, you’ll make 6x or more the revenue from your customers after the sale itself. The details on that math here. And I passionately believe in measuring things. If you visit.

Customer Success 276

Customer Success Compensation Churn Enterprise 276

Software Platform Consulting

MAY 6, 2019

There are many great articles about SaaS metrics on the web (e.g., There are also great resources for metrics specific to marketplaces (see here ). SaaS Metrics Unique to Enterprise-Driven B2B Networks. The following series of posts will cover metrics unique to these enterprise-driven networks. see here , here and here.)

Payments 60

Payments Enterprise SaaS Payments Metrics 60

SaaSOptics

JANUARY 20, 2022

If your organization is using spreadsheets to manage compensation plans and account for sales commissions, you may be doing a lot of rowing without getting very far. Managing commissions and compensation plans in spreadsheets is a common practice, but it’s also inefficient and outdated. Where Are We Going and Who’s Driving the Boat?

Compensation 77

Compensation Scale compliance Forecasting 77

Mucker Capital

OCTOBER 10, 2023

Subsequently, compensation plans and practical assessments will be detailed further to refine the hiring process. Management, Compensation & Benchmarks Minimum Requirements in place for an SDR Setting up an effective Sales Development Representative (SDR) team involves essential groundwork.

Scale 52

Scale Sales Hiring Outsourced Development Development 52

OPEXEngine

DECEMBER 17, 2019

In the many years I’ve worked with SaaS companies, I continue to observe a surprising lack of standardization of SaaS metrics and performance reporting. My experience reinforces the fact that SaaS business model variants and approaches to measuring performance via metrics are still very much undefined. The Value of Benchmarking.

Benchmarks 40

Benchmarks Metrics Headcount SaaS 40

Tom Tunguz

JULY 28, 2018

80%+ of startup operating expense flows to compensation. Seven people’s compensation might total an annual budget of $1.5M These are important metrics. “Management is an art, and one that is overwhelmingly undervalued in Silicon Valley.” ” I wondered, are we investing enough in our managers?

Investment 183

Investment Management Compensation Market Research 183

FastSpring

AUGUST 19, 2022

Usage-based pricing (UBP) — or consumption pricing — is based on the amount of usage of a specific metric, such as gigabytes of storage used or the number of API calls made — over a period of time. Seat-based pricing (SBP) is a usage-based metric. Don’t get sucked into using UBP as a solution looking for a problem.

Pricing 134

Pricing SaaS Technical Review Forecasting 134

ChurnZero

JANUARY 18, 2023

Competitive compensation. Offering a competitive compensation package has never been more important to attract and retain strong talent. Get potential candidates excited by showing them how your product solves a problem—through customer testimonials, feedback, and product usage metrics—instead of just telling them it’s valuable.

Customer Success 98

Customer Success Compensation Technical Review Consulting 98

Kellblog

FEBRUARY 20, 2022

Topics we discussed included: The Hippocratic oath and executive compensation plans (do no harm). Top professional services metrics. Caring about (versus maximizing) services margin via compensation plan gates. Jonathan released the 48-minute podcast today, available on both Apple and Spotify. no chucking deals over the fence).

Compensation 77

Compensation Marketing SaaS Consulting 77

Sales Hacker

NOVEMBER 10, 2023

Deliver value early – in the product and external to the product In the product The concept of delivering value early is not just a philosophy; it’s a quantifiable metric known as “Time to Value.” ” This metric gauges the duration for users to realize the benefits, measuring onboarding efficiency.

VP of Engineering 93

VP of Engineering Scale Outsourced Development AI 93

SaaStr

SEPTEMBER 30, 2019

If you have metrics like that, leverage like that … you can pay well if you want to. So today — competition is why tech compensation is always. Typically, you’d see classic software companies able to deliver $2m+ of revenue for each employee. Companies like Microsoft and Google were insanely profitable when they IPO’d for this reason.

Compensation 141

Compensation Engineering Software Investment 141

IT World

JULY 15, 2022

You can’t do either without solid — and often real-time — metrics because you’re seldom brought in before a bad decision has been made. I had just joined the Internal Audit division, but before that I was running sales compensation — and I have a degree in a related field. My bad approach to a problem. (I

Compensation 75

Compensation Metrics Sales 75

ChurnZero

OCTOBER 30, 2020

Top SaaS CEOs Talk Compensation, Automation, and Investors. Customer Success Compensation Catches Up to Sales. In the next three to five years, compensation between Customer Success and Sales will become close to equal.”. What’s Next For Customer Success? Nick Mehta CEO, Gainsight. . . .

Customer Success 93

Customer Success Technical Review Systems Review Compensation 93

Chaotic Flow

NOVEMBER 11, 2014

As many of you may know, Trish Bertuzzi and the folks over at the Bridge Group publish a lot of great stuff on Inside Sales strategy and operations, including inside sales compensation benchmarks, lead development rep best practices, outbound selling strategies, and on an on. If you don’t do it, your competitors will ;).

Benchmarks 125

Benchmarks Compensation Sales SaaS 125

SaaS Metrics

MAY 28, 2019

Multi-Level Marketing (MLM) refers to one of the most popular and common forms of businesses in the industry today. It’s a big business that many Americans and even other countries all over the world are involved. Why is it so popular? Because you’re selling products, at your own flexible time, and with significant earning potential.

Compensation 75

Compensation Entrepreneurship Marketing Business 75

SaaS Metrics

SEPTEMBER 8, 2021

as compensation for income, for brief use by a legal person or an individual is the most widely recognized type of credit relationship in the public economy. The post Public Bank Loan first appeared on SaaS Metrics. The post Public Bank Loan first appeared on SaaS Metrics. Cash allowed by a bank?????,

Banking 52

Banking Compensation Metrics SaaS 52

OPEXEngine

JANUARY 11, 2022

Pay for performance compensation plan. It is challenging to structure simple sales compensation plans that pay for the point of persuasion as there are multiple persuasion points –landing or activating a customer and then driving ongoing consumption. Test different performance scenarios for impact to key financial metrics (e.g.,

Pricing 52

Pricing Payment Solutions Outsourced Development Compensation 52

SaaS Metrics

JULY 11, 2021

However, if you are subjected to severe injuries due to someone’s negligence, it is advisable to claim your compensation through a personal injury lawsuit. The post 5 Steps to a Personal Injury Case first appeared on SaaS Metrics. Your lawyer will advise you on the best steps.

Compensation 52

Compensation Metrics SaaS 52

OpenView Labs

FEBRUARY 9, 2021

It requires shifts in go-to-market strategy, sales compensation, financial planning, billing, and much more. Pick the right usage metric. There are many usage metrics you could use in your pricing. Make sure sales compensation doesn’t get in the way—and doesn’t create the wrong incentives for your team.

Scale 98

Scale Pricing Scaling AWS 98