User Pilot

MARCH 30, 2025

Finally, your SaaS mobile app is live! But is your mobile user acquisition strategy strong enough? I say this because, despite actively supporting the product-led growth model, the mobile app market is still ridiculously competitive. For example, Slacks mobile app allows you to balance your work with the desktop version.

Mobile 66

Mobile Acquisition Software Review Social Media 66

Stax

MAY 5, 2025

In recent years, businesses have seen this massive shift from desktop to mobile devices which has forced them to develop apps with built-in integrated payment gateways. But when it comes to payments, mobile apps have to contend with a few unique challenges. Why Would Companies or Developers Want a Mobile App Payment Gateway?

Payments 88

Payments Payment Services Merchant Services Payment Solutions 88

FastSpring

NOVEMBER 27, 2024

Clear communication in the customer’s language ensures that they fully understand the terms of their purchase, the payment options available, and the next steps after the transaction, which leads to more completed sales and less returns or chargebacks.

Payment Methods 158

Payment Methods Merchant Services SaaS Payments Payments 158

Payrix

FEBRUARY 4, 2025

Authentication The process of assuring that data has come from its claimed source, or a process of corroborating the claimed identity of a communicating party. Card Control Mobile application that allows cardholders to decide when and where their cards can or cannot be used based on a series of preference settings.

Payment Services 147

Payment Services Merchant Services Payment Solutions Payment Methods 147

User Pilot

APRIL 2, 2025

Let’s face it: understanding what your users are actually doing in your mobile app can be a real headache. That’s where Userpilot’s mobile analytics come in. Why choose Userpilot for mobile analytics? It’s built for product people who need clear insights without drowning in data.

Mobile 66

Mobile Underperforming Technical Team Onboarding AWS 66

TechEmpower SaaS

DECEMBER 11, 2023

Communication: Evaluate their communication style. While beneficial, some project managers hinder effective communication. How does the percentage of their projects launched on-time and on-budget compare to upfront estimates? Is there a project manager? An account manager? Will you have direct access to a lead developer?

Software Development 443

Software Development Development Software Review Software 443

User Pilot

MAY 28, 2025

You finally launched your mobile app. While downloads are rolling in after months of development and a well-formed launch marketing plan, your mobile app adoption metrics show a concerning pattern: users sign up, look around, and quit the app almost immediately. How do I use Userpilot to improve mobile app adoption?

Mobile 59

Mobile Technical Review Software Review Engagement 59

TechEmpower SaaS

JULY 24, 2023

” or “Are you developing for desktop, tablet, mobile, or all three?” Are you targeting desktop, tablet, or mobile? Most new sites need to account for mobile delivery – but on the other hand, not every MVP needs both desktop and mobile versions. Communication/Forums Are there discussion forums?

Innovation 780

Innovation Development CTO Hire Technical Review 780

User Pilot

APRIL 30, 2025

In addition, balancing feature rollouts, targeted messaging, and feedback loops across mobile and web often feels like spinning plates. With Userpilots mobile solution , you can personalize in-app flows, trigger context-aware push notifications, and capture real-time insights: all without writing a single line of code.

Mobile 97

Mobile Software Review Onboarding Technical Review 97

User Pilot

MARCH 24, 2025

Want to advance your career in mobile product management or find top talent for your team? This article shares exciting mobile product manager roles and showcases standout candidates in the field. Recommended product manager job openings in data-driven companies Looking for a job in mobile product management?

Mobile 52

Mobile Underperforming Technical Team Management Scale 52

User Pilot

MARCH 18, 2025

Choosing the right mobile app engagement platform can determine whether your app thrives or gets abandoned, especially as spending in the mobile app market increased to $36.2 Users now expect seamless experiences between web and mobile apps, personalized messaging, and real-time responsiveness. billion in 2024.

Mobile 52

Mobile Engagement Onboarding Pricing 52

SaaStr

JUNE 26, 2019

The rise of mobile + cloud + APIs allowed a lot of these unicorns to remake categories. Communications, security, and infrastructure. But in any event, it does show you that most of us are remaking existing, large categories of software. Things change. Still, it does suggest most innovation comes where money is already flowing.

Software 279

Software SaaS Mobile Innovation 279

Intercom, Inc.

SEPTEMBER 8, 2021

We’re constantly releasing product improvements, and sometimes these changes can impact things, so we want to ensure that we’re always proactive with communications so that customers know what to expect and when new functionality has become available to them.”. Product Tours and Mobile Carousels.

Scale 237

Scale Headcount Mobile Communication 237

User Pilot

MARCH 30, 2025

The Pendo Mobile feature is good at what it intends to do: improve the mobile app experience. While Pendo is known for its top-notch product analytics and in-app guidance features, the mobile offering often receives mixed feedback, especially regarding pricing, implementation complexity, and feature limitations.

Mobile 66

Mobile Pricing Software Review Technical Review 66

SaaStr

MARCH 30, 2024

We’re (for now) using Intercom for trigger-based onboarding and activation messaging, as well as customer communications and newsletters. The website is on (a beefed up instance of) WordPress , Circle is what’s powering our online community, we recently switched to Docusaurus to host our documentation, and use Transistor.fm

Marketing 272

Marketing ChatGPT Mobile Onboarding 272

USIO

JUNE 10, 2025

In 2025, people expect faster refunds, better communication, and more flexibility. That window is typically 3–5 years in the U.S., depending on the account type. But no one wants to wait years for $25 they forgot about. Why It Matters Now Tighter Regulations : States are increasing audits and enforcing strict compliance.

Payment Solutions 130

Payment Solutions Payment Services PayPal Traceability 130

SaaStr

OCTOBER 21, 2022

From its earliest days, Braze embraced a duel set of convictions: New businesses would be mobile first. The mobile revolution would transform legacy businesses. From these convictions, Braze understood that the way companies communicate with customers before the mobile era lacked the sophistication to thrive.

Mobile 269

Mobile Technology Investment Innovation 269

User Pilot

APRIL 30, 2025

If youve recently launched a mobile app and want to increase app users, its going to be an uphill battle. Because most mobile apps lose 77% of their users within 3 days! They need to communicate benefits, not just features. Create communities to engage mobile users. Improve mobile onboarding with Userpilot.

Strategy 66

Strategy Mobile Systems Review Scale 66

SaaStr

OCTOBER 21, 2022

From its earliest days, Braze embraced a duel set of convictions: New businesses would be mobile first. The mobile revolution would transform legacy businesses. From these convictions, Braze understood that the way companies communicate with customers before the mobile era lacked the sophistication to thrive.

Mobile 256

Mobile Technology Investment Innovation 256

Intercom, Inc.

JANUARY 13, 2021

Positive experiences require communication between businesses and customers, but we saw how the traditional channels of communication between internet businesses and their customers were broken – fragmented and impersonal rather than coherent and personal. Mobile transforms the conversation . The evolution of communication .

Scale 243

Scale Scaling Communication Mobile 243

SaaStr

JUNE 23, 2025

Look at the hypergrowth AI B2B companies that are redefining what’s possible: Anthropic (Claude) : Hit $3 billion in annualized revenue by May 2025, up from $1 billion in December 2024 — that’s 200% growth in 5 months Sierra : Reached $50M ARR in 2024 and $4.5 ElevenLabs rocketing to $100m+ ARR powering voice for AI leaders.

AI Search 165

AI Search AI Technical Review CTO Hire 165

SaaStr

NOVEMBER 24, 2020

Twilio is a world class cloud communications platform that serves as the building blocks to add messaging, voice, and video in your web and mobile applications. Unlocking the magic of communications that are improving human experience.

Scale 286

Scale Scaling Outsourced Development compliance 286

Intercom, Inc.

OCTOBER 28, 2020

The name suggests how simple this new message type really is – you can now create a message that occupies that prime real estate at the top or bottom of your website, on desktop or mobile, where it can capture the attention of visitors and customers with announcements , promotions, proactive support , you name it. Mobile Carousels.

Engagement 239

Engagement Mobile Onboarding Communication 239

SaaStr

JUNE 30, 2023

Braze was founded in 2011 when the most exciting mobile apps were a compass, a flashlight, and a game where you could feed fish. From 2011 to 2015, the only part of the mobile market that was making money was mobile gaming, but tricking children into buying fish food wasn’t a sustainable business. And it was. Both came true.

Scale 245

Scale Mobile Venture Capital Scaling 245

User Pilot

MAY 17, 2025

Everyone enjoys using mobile apps in their native language. In fact, 52% of users have abandoned a mobile app due to poor localization , and over 60% of B2B buyers say theyll choose a localized product over a more expensive one in a foreign language. Why invest in a mobile app localization strategy? Try it today!

Mobile 66

Mobile Payment Solutions Payment Methods Software Review 66

Incredo

MARCH 11, 2020

Use social media to educate your community and members and post updates about the organization. Optimize Website for Mobile Smartphones are now in the hands of billions of users around the world. Even industries that found it too informal or unprofessional to use a couple of years ago, are now heavily investing in it.

Strategy 257

Strategy Social Media Sales Recruiting Marketing 257

Intercom, Inc.

SEPTEMBER 15, 2020

Retaining your hard-won customers is the difference between success and failure for online businesses, and the key to retention is excellent customer communication. It harnesses the power of multiple channels across web and mobile, from emails to Mobile Carousels , reaching your customers wherever they are. Mobile Carousels.

Scale 231

Scale Mobile Engagement Onboarding 231

User Pilot

MARCH 30, 2025

According to a 2024 analysis , on average, over 95% of users who download a new mobile Android app abandon it within the first 30 days. This stark statistic underscores a simple truth: a solid mobile app engagement strategy is essential for your app’s success. Userpilot ‘s mobile app performance dashboard.

Mobile 66

Mobile Engagement Strategy Social Media 66

USIO

MAY 13, 2024

Simply a business will send a customer a designated QR code through the mail made by Usio and a customer will use their mobile device to scan and it will take them right to the branded payment section eliminating any use of having the customer to navigate a confusing website.

Payment Methods 264

Payment Methods Payment Services Payments Payment Solutions 264

Payrix

JUNE 23, 2025

Contactless payments made with cards, smartphones, and wearable devices are supported by Near Field Communication (NFC) technology that enables wireless transfer of data from the payment to the point-of-sale. Contactless credit cards and devices use Near Field Communication (NFC) to complete transactions.

Merchant Services 100

Merchant Services Payment Services Payments Payment Methods 100

SaaStr

FEBRUARY 15, 2019

The foundational idea that RingCentral was built on was about empowering people to work the way they want with cloud communications technology. The company addressed a market that was ripe for disruption as legacy on premises communications systems were unable to address the needs of the increasingly mobile, global and distributed workforce.

Startup 258

Startup Business Scale Travel 258

SaaStr

MARCH 24, 2022

BlueSnap supports payments across all geographies through multiple sales channels such as online and mobile sales, marketplaces, subscriptions, invoice payments and manual orders through a virtual terminal. Our All-In-One Payment Platform is designed to increase sales and reduce costs for all businesses accepting payments.

Payments 254

Payments Payment Services Payment Solutions SaaS Payments 254

SaaStr

FEBRUARY 28, 2024

Braze is a top leader in enterprise mobile marketing and communications. At $500m in ARR, they’re growing a strong 33% and trading at about $6 Billion, so they’re in the 10x ARR Club. When the average public SaaS company is still stuck at 6x. The logos are strong, and the NRR is good. Let’s dig in.

Sales Hiring 258

Sales Hiring Scale Cloud Enterprise 258

SaaStr

NOVEMBER 22, 2019

Today, the Internet is the lifeblood of business and the primary vehicle of commerce and communication for people around the world. About half of mobile users expect apps to respond in two seconds or less4. Failing to Meet Mobile App User Expectations: A Mobile App User Survey,” [link] Accessed August 6, 2019.

SaaS 233

SaaS AI Search Mobile Cloud 233

Stax

JULY 9, 2024

We can hail a ride from a mobile app, and our transactions for all sorts of goods and services can be easily paid for from our phones. There are a wide variety of digital payment types, such as mobile POS systems, contactless payments, and digital wallets. All you need to use a digital wallet is a smartphone.

Payment Methods 163

Payment Methods Payment Services Merchant Services Payment Solutions 163

Intercom, Inc.

APRIL 6, 2020

From day one, Hiyacar has made a conscious effort to foster easy communication within its community – whether that’s between its members who are renting and hiring out cars, or between their members and the Hiyacar team. For Robert Larmour and Graeme Risby, these statistics were the driving force behind the creation of Hiyacar.

Technical Review 220

Technical Review Mobile Communication Technology 220

Intercom, Inc.

APRIL 29, 2020

As marketers, our job is to understand our customers – their hopes, their wants, their needs – and then communicate the value of our product in the context of their lives. The very first thing that many businesses, ourselves included, recognized we needed to do was communicate our business continuity plans.

Merchant Services 228

Merchant Services Travel Communication Banking 228