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Data Product Teams : Best Practices for a Modern Data Team

Tom Tunguz

Data teams are becoming software engineering teams. On December 14th we welcomed Philip Zelitchenko , VP of Data from ZoomInfo, to talk about how he has built this discipline within his team & it was fascinating. Unlike code, data is stochastic or unpredictable. Data may change in size, shape, distribution, or format.

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FSM Software: 7 Growth Tips for Field Service Management Software Providers

Stax

Field service management software is a system that helps a company monitor and coordinate their employees’ activities off the company’s premises. The software allows managers to view and modify work schedules, orders, inventory, invoices, customer account records, and other records in the database.

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6 Customer Communication Pain Points in SaaS + How to Resolve Them

User Pilot

Left unaddressed, customer communication pain points can cause dissatisfaction and eventual churn. TL;DR Customer communication pain points refer to the problems customers encounter when trying to get help through your support channels. Analyze customer data and improve in-app communication with interactive guides.

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10 Best Customer Lifecycle Management Software for SaaS

User Pilot

You can access this information through the right customer lifecycle management software. TL;DR A lifecycle management software allows you to analyze customer behavior from the discovery stage onwards. The best customer lifecycle software in the market includes: Userpilot. How to choose the right customer lifecycle software?

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Cracking the Code to Product Team Success: Data, Empathy, and Extraordinary Communication

Speaker: Donna Shaw - Senior Product Manager & Eric Frierson - Director of Innovation for Public and School Libraries

Establishing effective communication channels with team members and stakeholders can be a daunting task. Master the art of communication for team success, informed leadership, and nurturing strong customer relationships Don't miss out and register now!

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Measuring proactive communication in COVID-19 conversations

Intercom, Inc.

During this time, businesses are not just waiting for customers to check in – they’re leaning on automation to proactively communicate with their customers at scale. We decided to look into the data to further understand what our customers are experiencing, and how they’re communicating with their own customers at this time.

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Law Practice Management Software Providers, Here are 8 Tips to Grow Your Business

Stax

The consistent software updates and upgrades have made it easier than ever to run businesses. With management systems’ continual growth and improvement, it’s no wonder software sales are at an all-time high. Because of the many hats employees wear, especially those part of a small law firm, case management software is necessary.