FastSpring

APRIL 13, 2023

When Justin and his initial team started looking for a way to capitalize on VR/AR technology, they focused their attention on the “made-to-order” industrial market. But Dopple’s team took the opposite approach. But it’s not great yet about communicating that information in a real world way. In offline, things are embodied.

Payment Methods 115

Payment Methods Marketing Payments SaaS Payments 115

Andreessen Horowitz

OCTOBER 16, 2023

How can we operationalize a good decision process and decision hygiene into our teams and organizations? They begin by quickly covering common pitfalls in decision-making, then share specific tools not to do and to do, including how to operationalize good decision hygiene into teams. Good decision, bad outcome — that would be bad luck.

Underperforming Technical Team 82

Underperforming Technical Team Investment Scale Sales Hiring 82

Intercom, Inc.

DECEMBER 21, 2021

But as you scale beyond Series A, how can you be sure you’re choosing the right lane? Later’s Farhan Virji on adapting B2C support strategies for B2B teams. Webflow’s Maggie Hott on building a scalable sales team from the ground up. Intercom on Product: Keeping the momentum going as you scale. There we have it.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

SmartKarrot

APRIL 14, 2023

As a manager, it can be challenging to juggle multiple responsibilities and lead a team effectively. Whether you’re managing a remote team, navigating digital transformation, or resolving conflicts, it’s important to have the skills and knowledge to tackle these challenges head-on.

Management 10

Management Technical Review Underperforming Technical Team Scale 10

Intercom, Inc.

OCTOBER 10, 2019

Only by communicating their different experiences of the same object, do they realize what is truly in front of them. It’s easy to feel pessimistic, given the scale, the complexity, the misinformation. We will work with you over months iteratively to develop that idea. It’s going to be at a scale greater than ever before.

Technology 168

Technology Underperforming Technical Team Social Media Outsourced Development 168

Sales Hacker

DECEMBER 1, 2020

If you missed episode 137, check it out here: Team Selling: A Comeback Story for 2021 with Trish Bertuzzi. Jake is an interesting guy with a lot of really interesting ideas about brands and about scaling organizations. The 6sense account engagement platform, uncovers and analyzes buyer intent at scale. We’re on iTunes.

VP of Engineering 63

VP of Engineering Branding Scale Marketing 63

Sales Hacker

FEBRUARY 4, 2019

The first is Chorus.ai , the leading conversation intelligence platform for high growth sales teams. Outreach supports sales reps by enabling them to humanize their communications at scale, from automating the soul sucking manual work that eats up selling time to providing action oriented tips on what communications are working best.

Scale 69

Scale Sales Hiring Sales Underperforming Technical Team 69

Upscope

JUNE 9, 2021

Mostly from other departments not communicating with us. A couple of them our team did. This is so trIue because I'm currently working at a call center and feel trapped, emotionally unstable, weak , I'm driving myself crazy and I don't want to talk to anyone. If you have patience and genuinely like people it’s not that bad.

Payment Methods 52

Payment Methods Management Underperforming Technical Team Sales Hiring 52

User Pilot

APRIL 25, 2024

The application and balance of open-ended questions in surveys, interviews, and feedback mechanisms foster a culture of open communication, build trust, enhance user engagement, and provide rich qualitative data essential for informed decision-making. They foster a culture of open communication and continuous learning.

Scale 52

Scale Underperforming Technical Team SaaS Interviewing 52

Neil Patel

JANUARY 20, 2021

Post your team photos like Zappos. Bombarding your fans with 10 poor-quality updates in an hour. This same information can be used to construct your persona. Some people completely dismantle groups with tens of thousand of members because of poor engagement. Step #5: Choose a Prize and Develop a Promotion Strategy.

Social Media 145

Social Media Software Review Branding Engagement 145

SaaStr

MARCH 20, 2019

Jeff Lawson is the Founder & CEO @ Twilio, the company building the future of communications allowing you to engage customers like never before on voice, SMS, WhatsApp or Video. What does Jeff mean when he says, “the developer first approach is a maturation of the supply chain of software?” Harry Stebbings: Can you guess?

Underperforming Technical Team 118

Underperforming Technical Team Development Software New CTO 118

Sales Hacker

OCTOBER 7, 2021

Bring your feelings, gut instinct, experience, and constructive emotion into the boardroom and sit at the table. Never believe that doubting yourself is a bad thing. If you do something constructive with your doubt, and use it to advance yourself, it can be an asset. Invest in your development internally and externally.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SmartKarrot

OCTOBER 7, 2020

Textura : SaaS used in the construction management business. Slack : SaaS used in online communication. Manageability and Scale : Vertical SaaS provides enjoy the advantage of higher manageability due to the reduced level of facets and operations. The Difference in Examples. Vertical SaaS Examples. Don’t be discouraged.

Outsourcing Services 10

Outsourcing Services SaaS Scale Software Review 10

User Pilot

APRIL 27, 2023

Thanks to that, you can identify ways to improve user experience and make informed product development decisions. Product teams use in-app surveys to conduct user research, personalize user experience , assess satisfaction levels, measure customer loyalty , identify new feature ideas, and better understand user behavior.

User Experience 95

User Experience Scale Underperforming Technical Team Churn 95

SaaStr

MAY 7, 2019

Justin Kan : It seems like kind of a renewed emphasis or maybe a new emphasis on mental health and building a different kind of company, like one that’s maybe a little bit more balanced and focused on kind of the holistic experience of being a member of the team is something that’s intrinsic to both you guys’s companies.

Scale 114

Scale Scaling Sales Hiring Underperforming Technical Team 114

SaaStr

FEBRUARY 25, 2020

For example, if you’re getting ready to close the deal, sales team’s pretty darn excited. So once you have your journey to find and you’ve set up your culture and you’re starting to scale that organization. Is this related to a new service program we rolled out and that could be either good or bad, right?

Scale 217

Scale Underperforming Technical Team Sales Hiring Software Review 217

Intercom, Inc.

MARCH 4, 2021

What began as a crowdsourcing initiative quickly evolved into an ecosystem where women can access funding, business training, and community building to help their businesses scale. My name is Zanade and I am a communications professional with over 15 years of experience in marketing, and a strong skill set in social media marketing.

Outsourcing Services 151

Outsourcing Services Outsourced Development Business Scale 151

Unbounce

JULY 12, 2023

How you can increase the volume and variety of your creative output using AI How you can improve your prompts If managing your data privacy is even possible in this new AI age Listen to the episode to find out about how (human) marketing agencies can fare against marketing robots… or maybe team up and create an even more powerful force.

AI 98

AI ChatGPT Merchant Services Underperforming Technical Team 98

SaaStr

FEBRUARY 7, 2020

Prior to joining the world of venture, Karen was a Senior Director at Apple and before Apple, Karen spent an incredible 9 years at Box as a founding member of the executive team, where she was responsible for defining and leading Box’s Industry GTM strategy. What were Karen’s biggest takeaways from seeing the hyper-scaling at Box?

Scale 172

Scale Underperforming Technical Team Investment Sales Hiring 172

Intercom, Inc.

DECEMBER 12, 2018

Stacks can be developed at the project, team, or functional level and are regularly used to improve internal collaboration, measure the impact of marketing activities and reach customers in new ways. Without this foundation, your marketing stack can become a set of siloed tools that will bog your team down in complexity.

Technical Review 223

Technical Review Technology Scale Marketing 223

Sales Hacker

OCTOBER 20, 2020

If RFPs are slowing down your sales team, you need to check out Loopio. Leveraging the next generation of artificial intelligence, the platform allows sales reps to deliver consistent, relevant, responsible communication for each prospect every time, enabling personalization at scale previously unthinkable. The first is Loopio.

Scale 69

Scale Underperforming Technical Team Sales Outsourced Development 69

User Pilot

MARCH 14, 2024

Here are three scenarios where it makes sense to look for a Heap alternative : Your team lacks technical know-how – While it’s easy to install and configure Heap, navigating its features requires a bit of technical expertise. If your team members come from non-technical backgrounds, they might struggle to use Heap to the fullest.

Technical Review 52

Technical Review Software Review Churn Systems Review 52

User Pilot

APRIL 14, 2024

It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. In-app events in Whatfix Whatfix uses a hybrid event-tracking approach — which means that you’ll need a combination of no-code tools and developer-assisted event monitoring to get the most out of the platform.

Software Review 52

Software Review Technical Review Mobile Underperforming Technical Team 52

SaaStr

NOVEMBER 21, 2019

Emilie Maret | Fellowship Team @ The Family. We’re a team of former investors and operators from the likes of Facebook, Deliveroo, and the Swedish payments company Klarna. Emilie Maret | Fellowship Team @ The Family. Series A money is to fund the growth energy and the Series B money and C the expansion and the scale up.

New CTO 146

New CTO Sales Hiring B2C CTO Hire 146

User Pilot

JANUARY 20, 2024

Tracking user interactions, from button clicks to form submissions, provides data to inform UI improvements and feature development. Google developed it to evaluate the quality of the user experience. Userlane’s cons As with any tool, weighing its strengths and weaknesses is essential.

Software Review 52

Software Review Engagement Technical Review Systems Review 52

User Pilot

JANUARY 20, 2024

Tracking user interactions, from button clicks to form submissions, provides data to inform UI improvements and feature development. Google developed it to evaluate the quality of the user experience. Userlane’s cons As with any tool, weighing its strengths and weaknesses is essential.

Software Review 52

Software Review Engagement Technical Review Systems Review 52

User Pilot

JANUARY 20, 2024

Tracking user interactions, from button clicks to form submissions, provides data to inform UI improvements and feature development. Google developed it to evaluate the quality of the user experience. Userlane’s cons As with any tool, weighing its strengths and weaknesses is essential.

Software Review 52

Software Review Engagement Technical Review Systems Review 52

User Pilot

MARCH 16, 2024

It enables SaaS teams to leverage real-time user data to build beautiful on-brand experiences, improve user onboarding, and drive product-led growth. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. Let’s dive in! Chameleon is a product adoption platform.

Software Review 52

Software Review Technical Review Underperforming Technical Team Onboarding 52

User Pilot

MARCH 18, 2024

Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. Let’s dive in! Get a Userpilot demo and drive your product growth code-free.

Software Review 52

Software Review Technical Review Scale Onboarding 52

OpenView Labs

APRIL 9, 2019

Too many people operate under the false assumption that the manager is the de facto linchpin to growing and developing the people within an organization. We charge managers with making sure their people get the right feedback, have detailed development plans, and progress in their career. Discover the Culture of Feedback.

Underperforming Technical Team 59

Underperforming Technical Team Systems Review Compensation Technical Review 59

SmartKarrot

AUGUST 24, 2022

To avoid customer escalations or prevent customer escalations, customer success managers must ensure that there are no long response times, poor management of customer problems, or a highly agitated crew that finds it difficult to work effectively. . Apologize if you see your team’s mistake. Always emphasize with the customers.

Underperforming Technical Team 10

Underperforming Technical Team Construction Customer Success Social Media 10

User Pilot

NOVEMBER 23, 2023

Automation frees up PMs’ time so that they can focus on activities that make the biggest difference, like product strategy development. Next, make sure that delivering the AI solution at scale is feasible. The role of AI in product management Considering its strengths and weaknesses, what role could AI play in product management?

AI 103

AI Management Data Analysis Technical Review 103

Intercom, Inc.

SEPTEMBER 20, 2018

Sometimes, however, blocks can develop in the pipeline. As we’ve discovered, it all comes down to alignment and communication. Here are 4 quick takeaways: Many early-stage companies fail because they scale sales too quickly. How to scale marketing teams. How to scale marketing teams.

Scale 99

Scale Sales Hiring Sales Recruiting Underperforming Technical Team 99

SaaStr

OCTOBER 4, 2019

As for Jeppe, prior to founding Pleo he was the CEO @ Nodes, a design and development house that worked with brands including Loreal, BMW and Lego. Before that, Jeppe was the CFO @ Tradeshift where he first hand saw their scaling to 190 countries with offices in 6 different locations. Loving our podcast content? What changes? *

Scale 121

Scale SaaS Payments SMB Sales Hiring 121

Intercom, Inc.

MARCH 31, 2022

That’s because Intercom is a single connected platform, so the survey results can trigger powerful workflows for everyone from the sales team, to the marketing team, to the support team. As tech has developed, so has our capacity to know ourselves at a large scale. Take Zoe Sinnott. Liam Geraghty: Okay.

Technical Review 118

Technical Review Government Scale Underperforming Technical Team 118