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A New Architecture for Next-Generation Software Companies: Announcing Mattermost

Tom Tunguz

In SaaS, the database runs next to the application in the cloud. Suddenly, the customer is in control of their data in a way they never can be with SaaS. Customers can choose where to host the database, how to secure it, monitor it, ensure it complies with new data privacy regulations, limit access, and service it.

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10 technical strategies to avoid when scaling your startup (and 5 to embrace)

Intercom, Inc.

This post is an adaptation of a talk I recently gave at the Amazon Web Services (AWS) community day event in Dublin about the technical strategies I’ve experienced that don’t work and the ones that have helped us to grow and scale at Intercom. Multi-cloud architectures. The top ten technical strategies to avoid. But for the rest of us?

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Best Website Monitoring Services

Neil Patel

Most of these services capture webpage availability, average web page load time, and web page functionality, among other performance indicators. We have picked out the seven best website monitoring services to get your site up and running and staying healthy. How To Choose The Best Website Monitoring Service For You.

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Atlassian and Coda on creating personalized customer experiences at scale

Intercom, Inc.

Atlassian: Wayne Stewart, Head of CSS Cloud Growth – DevOps & IT. Wayne Stewart, Atlassian’s Head of CSS Cloud Growth – DevOps & IT, led the support team at incident management platform Opsgenie before it was acquired by Atlassian in 2018. Building a robust, integrated tech stack is critical for success.

Scale 230
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New at Intercom: 5 highlights from our virtual launch event

Intercom, Inc.

The future of customer messaging will be powered by live data and rich context. First-party data about your customers – which your business can legitimately collect, own, and use without privacy concerns – will be critical for businesses to deliver personalized experiences. “We’ve We announced our Premier Services program.

Scale 220
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Pentest as a service for fast-growing SaaS companies

Audacix

Until, of course, you stumble upon and adopt the pentest-as-a-service approach to security. This mindset demands that you have strong and flexible cyber security measures in place to safeguard your customers' data and mitigate the constantly growing list of security threats.

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Investing in Upstash

Andreessen Horowitz

By that, we mean services that scale to zero, are globally distributed, and scale up based on demand. The benefit is that each service can scale up and down independently, but it requires an elastic caching or queuing mechanism to buffer the interactions between services.