OPEXEngine

JANUARY 13, 2021

Cloud and SaaS companies overall benefited from the dramatic shift to digital and remote work in the US and around the world since March 2020. That doesn’t mean that 2020 wasn’t hard to manage through, but overall as a sector, SaaS companies grew revenue and valuations skyrocketed. Let the Competition Begin.

Sales Recruiting 52

Sales Recruiting Sales Hiring SaaS Benchmarks 52

OpenView Labs

DECEMBER 21, 2020

What does the future hold for B2B software? One is connected to the payments business and what my company, Flywire, does, and the other is related to how organizations manage themselves. Employee engagement software is another interesting area for SaaS. Consumerization of enterprise software continues. Stuff gets missed.

SaaS Payments 96

SaaS Payments Payments Payment Services Payment Solutions 96

Kellblog

JULY 30, 2023

” Well, if you want to get someone’s renewal it sure helps if you have a relationship with them, understand the value they’re getting value from the software, and can be relied upon to ensure their issues are resolved. The transition to the web (the product started out as 16-bit PC software).

Software Review 66

Software Review Technical Review Sales Recruiting Artificial Intelligence 66

Neil Patel

NOVEMBER 5, 2020

Imagine for a moment that you visit the pricing page of a software product after clicking through from a content piece sent to you via email. As you saw in the second example above, some only partner with companies to install, implement, or optimize automation on Marketo Cloud, Salesforce, and others. You shouldn’t!

Marketing 124

Marketing Technical Review Social Media Systems Review 124

SaaStr

FEBRUARY 22, 2019

I’m CEO of Dataiku and Dataiku is a software platform that enables business analyst and data scientist to work collaboratively to deliver a large machine learning projects. Talkdesk is a cloud call center platform for enterprise companies. Well, are you selling software or not. And so we exist for five years now.

Sales Hiring 112

Sales Hiring Scale Sales Recruiting Company Culture 112

SaaStr

JULY 25, 2021

So that’s much more restrictive in terms of what customers can do with a technology or frankly, what the cloud providers can do with your technology. I can tell you if I can’t touch the software, I can’t try the software without having one or two sales meetings before I won’t use it.

Sales Recruiting 240

Sales Recruiting Sales Hiring Scale VP of Engineering 240

OpenView Labs

NOVEMBER 18, 2019

My personal frustration was not reason enough to launch a company, but I quickly realized just how acute and pervasive these problems were for a variety of roles across many industries. With software “ eating the world ,” as Marc Andreessen wrote in the WSJ back in 2011, every company was going to be facing these technology-related problems.

Payment Solutions 41

Payment Solutions Sales Hiring Payment Methods Payments 41

OPEXEngine

MARCH 15, 2022

If you can sell from home – do,” says Daniëlle Keeven, VP of Finance at paddle.com—a merchant of record for software companies around the world. Ideally, a SaaS company would be light on its feet, and not have to register anywhere. Leveraging the Right Resources. Your HR and finance teams will thank you.”. Talent Compensation.

Payment Services 40

Payment Services SaaS Payments Merchant Services Payments 40

SaaStr

APRIL 30, 2019

” That’s a powerful moment because not enough leaders are asking their employees, “We talk about culture, but what’s your experience with your identity? How are you moving through the company culture?” Leyla Seka: By the way, I’m old, but cloud computing wasn’t normal 10 years ago.

Company Culture 138

Company Culture Leadership Mobile Cloud 138

SaaStr

MAY 24, 2019

235: Andrew Filev is the Founder & CEO @ Wrike, the cloud based collaboration and project management software that scales across teams in any business. In Dec 2008, Vista Equity Partners acquired a majority stake in Wrike for a deal reportedly valuing the company at $800m.

Sales Hiring 143

Sales Hiring Scale SMB Sales Recruiting 143

SaaStr

JANUARY 10, 2020

What marketing strategies are going to work at different stages of the company, your best practices in hiring, in building company culture, in frameworks for thinking about mission, vision, and values. Bob Moore: All those things the first time you do them they are painful and difficult to formulate.

Sales Hiring 131

Sales Hiring Scale Outsourcing Services CTO Hire 131

SaaStr

SEPTEMBER 10, 2020

I always talk about being a recovering software salesperson. Latane Conant: As a recovering software salesperson? We had a theme that was rise above the clouds. The reason we picked that is we wanted people to not just sell software. Latane Conant: Well, it was a little bit accidental. I started running a region.

Scale 170

Scale Sales Hiring Software Review Technical Review 170

SmartKarrot

SEPTEMBER 11, 2020

The cloud continues to grow at a massive rate. The growth of cloud technology climbs rapidly in the above graph. By the year 2025, it will surpass 50% of the market share in the software industry. The cloud market grows with a CAGR of 20% whereas the whole of software market is growing with a CAGR of 10%.

Customer Success 10

Customer Success SaaS Company Culture Acquisition 10

SaaStr

MARCH 20, 2019

Prior to joining SendGrid, he spent 4 years at Citrix, where he drove the company’s product strategy for cloud infrastructure and server virtualization. Sameer joined the company in 2010, when Citrix acquired VMLogix, where he served as CEO and doubled revenues during each year of his tenure. Jeff Lawson: Sure.

Underperforming Technical Team 118

Underperforming Technical Team Development Software New CTO 118

SaaStr

MARCH 17, 2021

Due to that convenience, departments and teams tend to seek out best-of-breed cloud applications, streamlining foundational and specialized functions through automation. However, trouble arises when your company ends up with a SaaS sprawl – the overall amount of adopted applications overwhelms your tech stack. Quote-to-Cash.

Scale 280

Scale Sales Hiring Technical Review Marketplace as a Service 280

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. It came from pretty humble beginnings.

Technical Advisors 154

Technical Advisors Scale Sales Hiring Sales Recruiting 154

SaaStr

AUGUST 22, 2020

It has to represent what you want to achieve as a company, right? Justin Bedecarre: Whereas if you’re a software company, you can wait until, you don’t have to compel people to come in sooner than they feel safe. At the exact same time, that company hadn’t moved basic applications to the cloud.

Sales Recruiting 144

Sales Recruiting Cloud CTO Hire Scale 144

SaaStr

MAY 15, 2020

Why does Bridget believe the best starting point for customer success is “company culture and value”? How does company culture impact the quality of customer success? Maybe, is it better to take it turn by turn, and how does company culture play into the level and quality of customer success? .

Sales Hiring 190

Sales Hiring Scale Technical Review Outsourcing Services 190

SaaStr

NOVEMBER 21, 2020

Rob Gonzalez: Operationally, I look at, in particular, my experience at Endeca, but also another startup that sold to pharmaceutical companies and other life sciences businesses and financial services companies called Cambridge Semantics. And there’s a lot of benefit to running a software as a service, in general.

SaaS Payments 245

SaaS Payments Scale Payment Services Payment Solutions 245

SaaStr

MARCH 27, 2019

I had one offer to go with this great Italian guy who was spinning off a technology from an Italian software company in an incubator in San Francisco. Leyla Seka: So when I got back, I started looking for a job, and I sort of had two offers. And the other job was to be an investment banker at Merrill Lynch.

Scale 129

Scale VP of Engineering Mobile Scaling 129

SaaStr

APRIL 18, 2019

They were building time and expense software. And so we started building a cloud solution, but it was a long arduous journey. But my co-founders has done an amazing job, creating a scale platform that now has 600,000 reviews and 3 million SaaS software buyers coming every month looking for products like yours.

Sales Recruiting 163

Sales Recruiting VP of Engineering Scale SaaS Payments 163

User Pilot

JULY 30, 2023

Silos most often occur due to company culture, organizational structures, IT deployments, or mergers and acquisitions. Other factors that could lead to the occurrence of data silos include: Company culture. Due to the wide variety of software solutions, some data could fall through the cracks. IT deployments.

Data 98

Data Systems Review Software Review Company Culture 98

Clouded Judgement

AUGUST 2, 2023

We now haven’t seen a software IPO in nearly 2 years (Samsara was the last one in December 2021). The scenario the lockup is meant to protect is one where a company decides to go public while they’re doing well but on the brink of collapsing (or, less drastically, a company going public when they’re overvalued).

Cloud 49

Cloud Marketing Banking Pricing 49

SaaStr

AUGUST 12, 2020

So, we studied what they were doing very closely, I read, Mark Benioff has a great book called Behind the Cloud, which I recommend to everybody. Salesforce is the most successful cloud software company, and so it’s worth I think learning from the things that they’ve done. That’s interesting.

Startup 269

Startup Software Review Scale Systems Review 269

SmartKarrot

MARCH 8, 2022

Currently, she’s the Customer Success and Customer Support Manager at Ascent Cloud, Ashna has experience of over 7+ years in Customer Success and Account Management. She is a Customer Success Manager Strategist at Catalyst Software who helps several companies retain and satisfy their customers. Bhavika Kochhar. Ronni Gaun.

VP of Engineering 21

VP of Engineering Customer Success Scale SaaS Payments 21

SaaStr

SEPTEMBER 23, 2020

And I’ve been in the world of enterprise software ever since. He said, “Ask about this. ” And I said, “Hey, I’m not really interested in doing another company,” but I was intrigued because I couldn’t quite explain what the products did, but I knew that they were integral to this cloud transition.

Scale 179

Scale Leadership Underperforming Technical Team Scaling 179

SaaStr

JULY 3, 2020

So, we studied what they were doing very closely, I read, Marc Benioff has a great book called Behind the Cloud , which I recommend to everybody. Salesforce is the most successful cloud software company, and so it’s worth, I think, learning from the things that they’ve done.

Software Review 180

Software Review Systems Review Scale Startup 180

SaaStr

OCTOBER 24, 2019

INTRO by Christian Lanng : We do cloud based splicing for the Fortune 5000. It’s actually just connecting the hundreds and hundreds of thousands of companies that do business all over the world. We realized that in most company do not have access to the global economy. Did anti-virus and anti-spam and the cloud.

Payments 102

Payments Payment Features SaaS Payments Underperforming Technical Team 102

Chart Mogul

APRIL 3, 2018

These SaaS companies are raising the table stakes for business software by leveraging the power of brand experience. These recent subtle shifts in approach to B2B branding have snowballed into a full scale rethink of what it means to produce and sell B2B software. Does this look like a cloud storage business to you?

Branding 97

Branding B2B Investment User Experience 97

SaaStr

SEPTEMBER 6, 2019

Jon Herstein: So I started in, well, the early 1990s and in a consulting career, worked for Accenture for a long time and then moved into enterprise software at a company called Informatica. Went to a company called NetSuite, which is one of the earliest cloud companies. That was all on premise.

Sales Hiring 130

Sales Hiring Scale Underperforming Technical Team Software Review 130

Sales Hacker

APRIL 25, 2019

Software costs. Companies pay a lot more than that. Software Licenses. We’ll talk more in depth about some of these expenses in a minute, but suffice it to say that an SDR could end up costing your company double their salary. 2) Software Cost. Software is a big part of sales development. Data costs.

Outsourcing Services 76

Outsourcing Services Sales Hiring Sales Outsourcing Outsourced Development 76

SaaStr

MARCH 5, 2019

So I got some numbers on generational companies, but when you came before we were talking about backstage. So much has changed in the cloud in the last couple of years, hasn’t it? Jay Simons : Well, I mean, for us it’s the nature of work is changing for a lot of companies. Jay Simons : It is. Jason Lemkin : Yeah.

Scale 146

Scale Scaling VP of Engineering Sales Hiring 146

SaaStr

MARCH 5, 2019

So I got some numbers on generational companies, but when you came before we were talking about backstage. So much has changed in the cloud in the last couple of years, hasn’t it? Jay Simons : Well, I mean, for us it’s the nature of work is changing for a lot of companies. Jay Simons : It is. Jason Lemkin : Yeah.

Scale 134

Scale Scaling VP of Engineering Sales Hiring 134

SaaStr

JULY 26, 2019

252: Eric Christopher is the Founder and CEO @ Zylo, the software management system built for the cloud pioneering a new standard in software management. Zylo is a software management system built for the cloud, pioneering a new standard in software management.

Sales Hiring 139

Sales Hiring Scale SaaS Payments Payment Services 139

SaaStr

FEBRUARY 22, 2019

As for Nick, prior to Gainsight he was the CEO @ LiveOffice where he grew cloud archiving ARR from $2m in 2008 to $25m in 2011 and drove and negotiated the acquisition by Symantec for $115m in cash. Let’s go back to 10, 15 years ago in software. Nick Mehta: That’s a great question.

Sales Hiring 113

Sales Hiring Customer Success Scale Sales Recruiting 113

SaaStr

MARCH 24, 2020

Oftentimes, judgment can be clouded if somebody understands the space pretty well. I’ve sold electronic signature HR software, QA. And then lastly, one thing you don’t want to solve for is domain. The reality is it’s pretty easy to pick things up. We’re doing credit cards now.

Sales Recruiting 125

Sales Recruiting Sales Hiring Scale Underperforming Technical Team 125

OpenView Labs

SEPTEMBER 5, 2019

As software pervades every sector of the world economy, the developers building it are rapidly becoming the most important buyers of technology and infrastructure in companies of all sizes. As a company that builds economic infrastructure for the internet – Stripe’s ability to connect with developers is central to our mission.

Underperforming Technical Team 40

Underperforming Technical Team Scale Sales Hiring SaaS Payments 40