User Pilot

MAY 27, 2025

In-app training and support: Deliver on-demand training for complex tasks with in-app tooltips , FAQs, and support, boosting confidence and reducing churn. Compliance-heavy industries Sectors like finance, healthcare, insurance, and government cant afford errors in their mobile apps. reducing compliance risks and support tickets.

Mobile 93

Mobile Technical Review Software Review Systems Review 93

Subscription Flow

DECEMBER 12, 2024

From customer expectations, to market trends, to business operations, everything is evolving. Companies optimize their operations in such a way which reduces customer churn. Furthermore, these strategies are effective for churned customers as well. Navigating the world of compliance can be very demanding.

Payments 52

Payments Payment Services SaaS Payments Revenue 52

Valuize Consulting

NOVEMBER 19, 2024

Understanding Predictive Analytics for Customer Intent At its core, predictive analytics leverages historical data, machine learning algorithms, and statistical techniques to forecast future behaviors and trends. Plus, these models can highlight trends in support requests, allowing your team to adjust and allocate resources more effectively.

B2B 52

B2B Artificial Intelligence Machine Learning Outsourced Development 52

Blulogix

MARCH 27, 2025

Lack of Visibility Businesses often lack real-time insights into revenue trends and payment behaviors. AI enables businesses to offer: Dynamic Pricing Models AI-driven insights allow businesses to adjust pricing based on customer usage, demand, and market trends.

Payments 59

Payments AI Search Payment Services SaaS Payments 59

Clouded Judgement

MARCH 22, 2024

Every week I’ll provide updates on the latest trends in cloud software companies. On top of that, churn and expansion tend to be quite predictable with low volatility. ” They’ll look at things like cost, scalability, compliance, etc. Follow along to stay up to date!

AI 190

AI Cloud Revenue Technical Advisors 190

FastSpring

JANUARY 27, 2022

Each of the companies Jon worked with lowered churn by creating a better notification process, including a reminder about their renewal six weeks prior to the billing cycle. In this piece, we offer seven case studies from SaaS companies — small tweaks they made to reduce churn and increase customer LTV. Small things matter,” Jon added.

Merchant Services 146

Merchant Services Payment Services SaaS Payments Payment Solutions 146

Stax

JUNE 23, 2025

Join the Payments-Led Growth Movement Sign up to keep up-to-date with the latest trends in payments, vertical SaaS, and technology from industry experts. Improved security and compliance ACH APIs often come with built-in tools for bank account verification, access control, and secure API access.

Payment Services 88

Payment Services SaaS Payments Merchant Services Payment Solutions 88

How To Buy Saas

MAY 29, 2025

AI systems can process vast datasets and spot trends or risks that humans might miss. In one retail example, a CEO might use an AI tool to draft a summary of key performance metrics or ask a virtual assistant to highlight emerging market trends. forecasting customer churn), AI-driven user segmentation, and automated workflows.

Artificial Intelligence 59

Artificial Intelligence Payment Services Payments SaaS Payments 59

Stax

MAY 23, 2025

Join the Payments-Led Growth Movement Sign up to keep up-to-date with the latest trends in payments, vertical SaaS, and technology from industry experts. It can also make it easier to manage compliance, automate reporting, and scale operations. Learn more.

Payments 88

Payments Payment Services Merchant Services SaaS Payments 88

Intercom, Inc.

MAY 14, 2019

When I first took over this account, the business relationship was trending poorly and the customer was at risk of churning. 2 critical security and compliance inquiries. 2 critical security and compliance inquiries. Crossing each milestone – executive sponsorship, security review, compliance – moves the deal forward.

Scale 147

Scale Management Sales Underperforming Technical Team 147

Scytale

NOVEMBER 14, 2023

As a business leader, ensuring your company’s compliance with privacy laws like the California Consumer Privacy Act (CCPA) is critical. The CCPA sets strict standards for data compliance , collection, storage, and sharing, to protect consumers’ personal information. Implementing CCPA compliance reduces this risk.

compliance 52

compliance Data Government Systems Review 52

ChurnZero

MARCH 24, 2025

Every trend points to customer success becoming the growth engine of businesses, and since customer success typically owns NRR (net revenue retention) , tracking how the teams investments impact performance is also part of that need. 3: Your CS teams processes feel inconsistent or repetitive.

Technology 52

Technology Customer Success Scale ChatGPT 52

User Pilot

MARCH 14, 2024

Looking for an effective churn analytics tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your churn analytics needs. Looking for a Better Alternative for Churn Analytics? Try Userpilot!

Technical Review 52

Technical Review Software Review Churn Systems Review 52

Valuize Consulting

APRIL 4, 2025

Time data highlights inefficiencies and bottlenecksempowering you to: Automate routine tasks Streamline processes Reallocate time toward strategic, value-driving work Predicting Customer Health and Preventing Churn: Fluctuations in time spent with a customer often signal changes in engagement.

Scaling 52

Scaling Data Healthcare Cost optimization & reporting 52

User Pilot

MARCH 11, 2024

Looking for an effective churn analytics tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your churn analytics needs. Looking for a Better Alternative for Churn Analytics? Try Userpilot!

Software Review 52

Software Review Churn Systems Review Technical Review 52

User Pilot

NOVEMBER 30, 2023

In terms of intuitiveness and ease of use, Userpilot is a better alternative with its funnel, trend, retention, and path analysis. Insights report The Insights report, as the name implies, is used to gather actionable insights and visualize trends within these data sets. average monthly traffic) or see how growth is trending.

Scale 105

Scale Retention Trends Pricing 105

User Pilot

DECEMBER 10, 2023

Looking for a good churn analytics tool and wondering which one of Heap, Amplitude, and Mixpanel is the best option for your SaaS company? There are plenty of tools for churn analytics on review sites, but they don’t make the choice any easier. Get a Userpilot demo for churn analytics and drive your product growth code-free.

Churn 52

Churn Software Review Technical Review Scale 52

Subscription Flow

FEBRUARY 27, 2024

Moreover, developing a profitable pricing strategy requires consistent model testing and compliance with international tax laws. Useful Revenue Evaluation: Subscription billing systems give companies insightful information about revenue trends, allowing them to examine growth trends, churn rates, and subscription data to make wise decisions.

SaaS Payments 105

SaaS Payments Payment Services Payments Payment Solutions 105

User Pilot

AUGUST 15, 2023

Thanks to visualization features, self-service analytics tools make it easy to analyze and spot trends. In this approach, data experts or analysts prepare specific workflows or analysis paths with a predefined goal in mind, for example reducing user churn. Why is self-service analytics important? User segmentation in Userpilot.

SaaS 98

SaaS Data Analysis Artificial Intelligence Government 98

User Pilot

APRIL 2, 2025

Userpilots real-time analytics let you track behavior, feature usage, and engagement trends across web and mobile in one place. This helps you spot friction early, like a glitchy signup field or a poorly adopted flow, so you can improve before it leads to churn. Monitor mobile metrics effectively with Userpilot.

Mobile 66

Mobile Underperforming Technical Team Onboarding AWS 66

Frontegg

JULY 22, 2021

Let’s learn more about the self-service trend. In many cases, a lack of flexibility at this stage may result in unexpected churn, especially when it comes to SaaS for enterprise. 4 – Support – Lack of support for “core elements” is arguably the biggest contributor to accelerated churn and brand damage. at a minimum.

Technical Review 97

Technical Review Payment Features Scale SaaS 97

User Pilot

SEPTEMBER 21, 2023

It involves collecting and analyzing user data, from website visits, page views, clicks, and purchases, to in-app behavior like feature usage and navigation, in order to identify patterns and trends. Reduce customer churn : By monitoring behavior over time, you can detect signs of disengagement or dissatisfaction.

Payment Features 105

Payment Features Customer Lifetime Value User Experience Churn 105

User Pilot

DECEMBER 10, 2023

Looking for a good churn analytics tool and wondering which one of Pendo, Appcues, and Mixpanel is the best option for your SaaS company? There are plenty of tools for churn analytics on review sites, but they don’t make the choice any easier. Get a Userpilot demo for churn analytics and drive your product growth code-free.

Churn 52

Churn Software Review Underperforming Technical Team Technical Review 52

Stax

JUNE 18, 2024

A robust subscription management platform is essential to reducing admin and ensuring positive customer experiences that keep churn rates low. Key benefits of subscription management platforms include compliance with accounting standards, accurate revenue recognition, and reliable financial reporting.

Payment Features 88

Payment Features Payment Solutions Payment Services SaaS Payments 88

User Pilot

DECEMBER 10, 2023

Looking for a good churn analytics tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? There are plenty of tools for churn analytics on review sites, but they don’t make the choice any easier. Get a Userpilot demo for churn analytics and drive your product growth code-free.

Churn 52

Churn Software Review Underperforming Technical Team Technical Review 52

Stax

MARCH 18, 2025

Join the payments-led growth movement Sign up to keep up-to-date with the latest trends in payments, vertical SaaS, and technology from industry experts. This is what SaaS applications call “user churn,” and it can affect their monthly recurring revenue (MRR) , as well as their annual recurring revenue (ARR). Churn rate.

Scale 117

Scale Payment Services Payments SaaS Payments 117

User Pilot

JANUARY 19, 2025

It saves you from churn and lets your users think through their decisions. Userpilots funnel analysis helps you identify trends and visualize user interactions. Examples include confusing steps, extra clicks, or complex flows that lead to customer churn and dissatisfaction. How Userpilot helps you manage friction.

Onboarding 52

Onboarding Software Review User Experience Churn 52

Stax

JANUARY 17, 2024

Provides compliance and security advantages ACH payments are one of the most secure payment options your customers can have. Whether it is security, financial constraints, know-your-customer (KYC) compliance , or processing international payments, ensure that the payment services of your ACH PayFac are in line with your needs.

Payment Services 88

Payment Services SaaS Payments Merchant Services Payment Facilitation 88

FastSpring

NOVEMBER 22, 2022

Three key trends driving this growth include: . And we are continuing to evolve our platform to keep up with industry trends like those above. The subscription dashboard allows you to drill down into MRR, customer lifetime value, churn rates, and beyond. And they’re just the beginning. New Embedded Checkout.

Merchant Services 78

Merchant Services Payments SaaS Payments Payment Solutions 78

Stax

MARCH 6, 2024

Enhanced customer retention The convenience of a “set and forget” payment model lowers the barriers for customers to continue using a service, fostering loyalty and reducing churn. Leverage analytics for decision-making Billing software captures insights into trends, churn rates, and revenue opportunities.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Features 88

Stax

FEBRUARY 26, 2024

We can see this trend in action in the realm of payment processing with the advent of recurring payments, also known as automatic payments. Challenges in Recurring Payments One of the significant challenges in recurring payments is managing customer churn. Ensuring security and compliance Security is paramount in recurring payments.

Payment Services 88

Payment Services Payment Features Merchant Services Payment Methods 88

User Pilot

JULY 29, 2024

Customer success software helps businesses boost customer satisfaction, reduce churn , and improve efficiency. Custify is a customer success management platform that helps SaaS businesses track customer health scores, identify users at risk of churn , and proactively retain them. Path analysis on Userpilot.

Customer Success 105

Customer Success Software Management SaaS 105

Stax

MARCH 18, 2025

Tokenization streamlines PCI DSS compliance, can improve customer retention, and provides an extra layer of security for payment collection. SaaS companies, and any businesses that accept card payments, must be in compliance with the Payment Card Industry Data Security Standard (PCI DSS).

Payment Services 88

Payment Services Payment Methods SaaS Payments Merchant Services 88

Subscription Flow

MARCH 20, 2024

In today’s increasingly digitalized financial landscape, where worries regarding data security as well as regulatory compliance are critical, this component is essential. Its community features and extensive customer support help to lower churn and increase reader loyalty.

Payment Services 105

Payment Services Payment Solutions Payments Payment Methods 105

Baremetrics

FEBRUARY 8, 2021

Reporting and Analytics 2Checkout includes a commerce dashboard that shares trends and data and about your payment transactions. Get deep insights into churn, LTV, MRR and more to grow your business. For even deeper knowledge into the most important SaaS metrics , try Recover by Baremetrics today! How Well Do You Know Your Business?

Payment Methods 88

Payment Methods Technical Review Payment Services Systems Review 88

User Pilot

MARCH 29, 2024

Akkio is the best behavioral analytics tool for churn prediction. For example, they can reveal at-risk customers based on previous churn data. Google Analytics’s proactive insights feature notifies you of any important changes in your metrics, emergent trends , and other growth opportunities you should know.

Social Media 105

Social Media AI Retention Pricing 105

Subscription Flow

APRIL 23, 2024

That said, here is a list of updated features that Paddle offers for its clients in 2024: 1. Smart Dunning for Better Retention High churn rates are the worst when you have spent thousands of marketing dollars nurturing these customers. Doing this ensures the data-driven reduction of churn.

Payment Solutions 104

Payment Solutions Payments Payment Services Payment Features 104