Remove Churn Remove compliance Remove Metrics Remove Retention
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The Challenge with SMB SaaS: High Growth Can Only Mask High Churn For Just So Long

SaaStr

Customers don’t expect as much in terms of security, compliance, etc. But beyond all the other Pros and Cons of SMB vs enterprise, there’s one looming issue with SMB SaaS: Churn. Endemic churn. The type of churn you almost can’t do anything about. And then 3% a month churn cuts your growth in half.

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Value Metrics Guide for SaaS Companies

User Pilot

What are value metrics? We also examine a few examples of how companies use value metrics in their pricing strategy. TL;DR Value metrics are the features of a product that customers associate with its value and are happy to pay for. To identify your value metrics look at your product use cases. Why do they matter?

Metrics 93
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Clouded Judgement 3.22.24 - ERR vs ARR and the Conundrum of AI Revenue Streams Today

Clouded Judgement

Subscribe now ARR (Annual Recurring Revenue) vs ERR (Experimental Runrate Revenue) ARR (Annual Recurring Revenue) is one of the most popular SaaS (Non-GAAP) metrics. However, it’s also one of the most loosely used metrics, and is frequently misused. Namely, retention!! It largely has to do with what I described above.

AI 183
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Userpilot for Churn Analytics: Features, Pricing, and Review

User Pilot

Looking for an effective churn analytics tool and wondering if Userpilot is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your churn analytics needs. for addressing potential churn. Let’s get started!

Churn 52
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Userpilot for Retention Analytics: Features, Pricing, and Review

User Pilot

Looking for an effective retention analytics tool and wondering if Userpilot is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your retention analytics needs. Cohort analysis : Analyze retention trends using cohort tables.

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Heap for Churn Analytics: Features, Pricing, and Review

User Pilot

Looking for an effective churn analytics tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your churn analytics needs. Looking for a Better Alternative for Churn Analytics? Try Userpilot!

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Mixpanel for Churn Analytics: Features, Pricing, and Review

User Pilot

Looking for an effective churn analytics tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your churn analytics needs. Looking for a Better Alternative for Churn Analytics? Try Userpilot!