SaaStr

SEPTEMBER 28, 2022

That engineering mostly ignore. And as a bonus, it really helps if your VP of Product has managed at least a very small dev team themselves, at least once in their career. And third, it dramatically increases the odds your engineering team will respect them. And without really talking to any customers.

Sales Hiring 276

Sales Hiring B2C B2B Engineering 276

Intercom, Inc.

APRIL 22, 2021

As it turns out, he’s also quite the writer – since the last time we spoke , he has published not one but two books on engineering. After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track.

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

SaaStr

MARCH 18, 2023

Our early analysis of performance data suggests that engineers who either joined Meta in-person and then transferred to remote or remained in-person performed better on average than people who joined remotely. That means we’re also committed to continuously refining our model to make this work as effectively as possible.

Engineering 225

Engineering Data 225

User Pilot

MAY 1, 2024

Before starting his own venture, Lenny worked in the product and engineering teams of companies like Airbnb and Neustar. Following the acquisition, he transitioned from engineering to the product team , marking a pivotal moment in his career. How did Lenny Rachitsky get started in product management? Lenny’s Newsletter homepage.

Underperforming Technical Team 76

Underperforming Technical Team New CTO Interviewing CTO 76

SaaStr

JULY 18, 2022

The competition for engineers is fiercer than ever — and that means that companies need to work harder than ever to attract and retain them. Everyone involved has experienced these struggles firsthand, and what they say may help inform how you treat the engineers on your team. #1. Focus on retaining your engineers from day one.

CTO Coach 238

CTO Coach CTO Hire New CTO CTO 238

User Pilot

JANUARY 14, 2024

Are you thinking of a career in product management and wondering what the product manager career path looks like? In particular, we look at: What the product manager’s role involves Their main responsibilities Common product management positions Tips on how to advance your PM career Let’s dive in.

VP of Engineering 92

VP of Engineering Management Underperforming Technical Team Compensation 92

Intercom, Inc.

OCTOBER 20, 2020

Of course, celebrating and encouraging a growth mindset is all good and well, but how do we put in place structures and processes that actually encourage career growth? In the Engineering org, we’ve thought deeply about how to foster long-term growth opportunities for people. Engineering career path.

Engineering 221

Engineering Management Headcount Development 221

Intercom, Inc.

MARCH 15, 2021

Reflecting on her own career journey, Leandra Fishman, Intercom’s CRO, recalls being told, “You’ll never be successful without a college degree.” The pandemic has disproportionately affected women’s career growth. This last year has had a major – and potentially devastating – effect on women’s careers.

Part-Time VPE 209

Part-Time VPE Underperforming Technical Team Leadership Engineering 209

SaaStr

MARCH 19, 2024

1: Capital As an operator, your job is to take money and add headcount and programs to drive the growth engine for your company, You might think of capital as fundraising and budget. Most founders agree that those first ten hires are most likely in product and engineering because you have to build the product first.

Headcount 217

Headcount Scaling Finance Engineering 217

Intercom, Inc.

AUGUST 18, 2022

When you reach senior level on an engineering track, you’re expected to be optimal in your hard skill set. Despite not having a formal education in engineering, Sarah landed a job as a developer in the French consultant Grand Manitou. Then, four years ago, in 2018, she got a job at Algolia as a software engineer.

Engineering 204

Engineering Software Review Technical Review Development Team Review 204

Intercom, Inc.

APRIL 4, 2022

One of the joys of an engineering career is how varied it can be – the size, industry and above all culture of any company entirely determines what an engineering job actually looks like on a day to day basis. I’ve been a Product Engineer at Intercom for just over two years. Joining Intercom.

Engineering 118

Engineering Scale Sales Hiring Company Culture 118

Intercom, Inc.

JUNE 15, 2022

We’re excited to sponsor a new equity, diversity, and inclusion scholarship for students of the University of Limerick’s Immersive Software Engineering (ISE) course – valued at €10,000. Software engineering will play a crucial role in the future of business, society, and even our planet. Practical experience. Innovative course design.

Software Engineering 104

Software Engineering Engineering CTO Software 104

Intercom, Inc.

JULY 13, 2021

The only thing harder than designing a product is designing your career. For instance, the Design Career Index shows that 71% of design orgs don’t have a career progression framework. But if you don’t have a map for your career, then how do you know where you’re going? Start with the problems.

Interviewing 271

Interviewing Leadership Engineering Communication 271

SaaStr

OCTOBER 1, 2023

I had a top engineer in my first start-up that did so many amazing things. And I see that lead to a lot of wrong career decisions. Now if just one is bad, Home or Work, you can still do OK IMHO as long as one is truly good. Maybe not great but still OK. And he’d always be the last one out the door at night.

Engineering 219

Engineering SaaS Marketing 219

Intercom, Inc.

SEPTEMBER 29, 2022

Before I became a software engineer, I worked as an editor and a journalist. But after transitioning into tech, I realized that a lot of people who switch careers try to hide or at least diminish their previous professional experience as irrelevant. Writing skills are my unfair advantage in the world of software engineering.

Software Review 104

Software Review Technical Review Software Engineering Engineering 104

Trint

OCTOBER 1, 2021

The tech industry boasts a diverse range of roles that accommodate a multitude of career backgrounds. Our Trinters have come from a number of different career backgrounds and each individual is proof that you don't need to have tech experience to succeed in this fast paced industry. Resolving customer queries.

Software Engineering 130

Software Engineering Engineering Interviewing Travel 130

SaaStr

MARCH 31, 2024

We could talk about CAK and LTV, and economics, and fundraising, and entrepreneurship, and SaaS and engineering, and product management, but instead I chose to talk about culture and people, which is a little bit of an odd topic for a CTO to pick up. I was wondering what should we talk about? This was a big lesson learned.

Part-Time CTO 271

Part-Time CTO CTO Hire CTO Coach CTO 271

SaaStr

JULY 23, 2020

. “Bob worked at Pinterest for 8 months before he …” or “after a stint as senior something engineer at Facebook [12 months], Bill joined …” etc. The rise of the engineer with highly portable job skills, and essentially zero percent unemployment for any top 20% developer, is in many ways a great thing.

Sales Hiring 343

Sales Hiring Engineering Startup Cloud 343

SaaStr

DECEMBER 29, 2022

For the first time in my career, I’ve worked with amazing first-time managers as CEOs. All your VPs and direct reports in each functional area (Sales, Marketing, Engineering, Product, Support, Success) should be there. If you'd rather not do any of your 1-on-1's, Something is off. Goes for both sides. And then a VP.

Communication 312

Communication Engineering Management Company Culture 312

Tom Tunguz

MAY 15, 2023

This is my current mental model of when to choose a large or small model : When to choose a large model : time to ship is critical : many of these models are available via API, requiring formatted data as an index or vector database - which an engineer can achieve within a few hours for a working beta.

Artificial Intelligence 201

Artificial Intelligence AI Machine Learning Scale 201

Andreessen Horowitz

APRIL 30, 2024

You’ve had a fascinating career, really at the forefront of a bunch of technology platform shifts. Maybe you could walk us through a bit of your career arc, what were the key learnings from each of those different periods, and how does that inform what we’re going through today? So, it was actually quite a big thing.

Development 103

Development Technical Review AI AWS 103

Intercom, Inc.

OCTOBER 12, 2021

The rise of automation and bots has led to some seismic changes in the career landscape for many support professionals and support leaders have had to rethink the role and structure of their teams. It’s clear that the rise of automation and bots has changed the career landscape for many support professionals. Map out career paths.

Underperforming Technical Team 222

Underperforming Technical Team Technical Review Payment Methods Payments 222

FastSpring

DECEMBER 8, 2023

Looking to be truly hands-on with the technology and tools needed to boost your career in the music industry? And it’s not just about meeting the engineers, CEOs, and A-list artists. If so, join FastSpring at NAMM 2024 on Jan. 25–28, at the Anaheim Convention Center at booth 8200! We’d love to talk with you in person!

Merchant Services 153

Merchant Services Payment Services Payment Solutions SaaS Payments 153

Intercom, Inc.

FEBRUARY 16, 2018

The offer email I received from Intercom ended with the line “Join us to do the best job of your career” My first thought was that it’s quite a bold statement, which creates a lot of expectations. So how has “the best job of your career” transpired in the Intercom world? Making an impact as an engineer.

Engineering 177

Engineering Sales Hiring Scale Technology 177

Sales Hacker

MAY 7, 2024

Noah Marks is a transformative growth leader focused on building GTM engines and scaling organizations for sustainable growth.

Banking 87

Banking Scale B2B Leadership 87

SaaStr

FEBRUARY 26, 2021

You need to know how to interact and collaborate with engineers and product managers. Sales is important but the engineers are just as important. Engineering and product is your partner. I started my career as a tech recruiter, working exclusively with venture backed startups from 2000-2003. Maybe more so in some cases.

Sales Hiring 294

Sales Hiring Sales Recruiting Startup Sales 294

Andreessen Horowitz

OCTOBER 16, 2023

In this wide-ranging conversation from April 2019, a16z’s Frank Chen sits down with Ken Kocienda, a longtime software engineer and designer at Apple from 2001 to 2017, who wrote a book about his career there, called Creative Selection.

Software 77

Software Software Engineering Engineering 77

Andreessen Horowitz

MARCH 1, 2024

This latest group of founders is boldly tackling big challenges ranging from upleveling key career skills to addressing loneliness through easy connectivity. Like Andrew, they took engineering stints at large organizations but ultimately aspired to launch their own products.

Technical Cofounder 72

Technical Cofounder Development Team Review Technical Review Software Review 72

SaaStr

MARCH 14, 2023

People care about titles and career paths for obvious reasons, so if you care about your team, these need to matter to you too. Product designers are spec-ing out what engineering is supposed to build. Their sweet spot was the carpenters, superintendents, and product engineers, not enterprises.

Startup 241

Startup Communication Leadership Engineering 241

SaaStr

NOVEMBER 1, 2023

They actually sit down with a simple deck showing the top three things someone is doing and the bottom three that might be holding them back from progressing in their career. Ask yourself, “ How do I go and sell something before I go about the work of committing engineers to it and building it?”

Marketing 224

Marketing Finance Startup Leadership 224

Sales Hacker

OCTOBER 25, 2023

Zach Lawryk is currently the Head of Global Solutions Consulting at Rippling , previously the VP of Solutions Consulting at Slack , Director of Sales Engineering at Box , and really began his career in tech at Salesforce as a Sales Engineer in 2005.

Consulting 92

Consulting AI Benchmarks B2B 92

SaaStr

OCTOBER 11, 2020

Today, frictional unemployment for experienced SaaS or any internet engineers, salespeople, marketing stars, and other leads is … about – 9.0%. One CEO told me the story of how he lost a top up-and-coming engineer, who was making a five-figure salary … to a real boooooring company that doubled their salary.

Scale 362

Scale Interviewing Engineering Scaling 362

Intercom, Inc.

JULY 14, 2021

As a principal engineer, you can effectively be operating as a team of one – and that makes it a little trickier to manage your time. . At Intercom, we believe that a principal engineer should “set goals autonomously and at the level of scope and ambition usually associated with a team.” Engineering org needs.

Engineering 151

Engineering Technical Review Software Review Strategy 151

SaaStr

SEPTEMBER 15, 2021

They were engineers and scientists who said, Look, we’re gonna take Spark and just build a company around it. They’d been doing this for their whole careers, and they went to go commercialize it. They developed the Open Source predecessor to their company. That’s very strategic.

Entrepreneurship 217

Entrepreneurship Venture Capital Interviewing Cloud 217

Intercom, Inc.

NOVEMBER 2, 2021

I’ve led teams of engineers for almost a decade but when I look back at my own management career I regularly thought I was a “good manager”, at times even a great one. As a software engineer, no matter how senior you are, you always seek code reviews before deploying new code to production. . Always ask for advice.

Management 291

Management Software Review Construction Engineering 291

Intercom, Inc.

JUNE 30, 2021

. “If you have a lot of experience and love what you do, you shouldn’t have to drop it and do something entirely different just to grow in your career” Helping other people grow and establishing a strong culture is highly rewarding and satisfying work, but doing that full-time is not for everyone. Parallel career paths.

Leadership 174

Leadership Management Systems Review Compensation 174

Intercom, Inc.

MAY 20, 2019

Picture this: You’re a product designer with a handful of years on your career path. Developing your product design career as an individual contributor. Developing your product design career as an individual contributor. There’s a classic fork in the road for product designers who are looking to grow in their career.

Development 223

Development Leadership AI Search Communication 223