OpenView Labs

DECEMBER 21, 2020

“The prevailing go-to-market structure for SaaS companies in the last decade is through an inside sales team. Virtually all inside sales teams were forced to go remote in mid-March and haven’t been back in the office since. Teams are starting to ramp back up, and the next chapter of inside sales is a little wild.

SaaS Payments 96

SaaS Payments Payments Payment Services Payment Solutions 96

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. Speaker video: Stripe is really a set of developer tools for building and operating an online business. The exchange of value.

Scale 152

Scale Payment Services Payment Methods Scaling 152

SaaStr

NOVEMBER 28, 2019

If we combine it with a business model that nobody really understands, it’s just too much. And so again we would just have added to more kind of friction in the sales cycle and there was a whole video long sales cycle. And then the next one that we best now is proving a business model. Felix : Yes.

Sales Hiring 177

Sales Hiring Scale Sales Recruiting Government 177

Andreessen Horowitz

DECEMBER 12, 2023

In this episode, a16z partner Seema Amble talks with Dimitri Dadiomov, the co-founder and CEO of payment operations platform Modern Treasury, about the challenges of creating a new category, hiring for marketing before you hire for sales, and why developing new features is similar to birding.

Payment Solutions 116

Payment Solutions Payment Methods Payment Services Payments 116

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. Listen to the start of the episode for a promo code to our upcoming events! Loving our podcast content? Has that been some big challenges for you?

Scale 127

Scale SaaS Payments Sales Recruiting Payment Services 127

SaaStr

MARCH 18, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. And at the risk of giving you a full Stripe sales pitch, don’t worry, that’s in my other talk. The exchange of value.

Scale 116

Scale Payment Services Payment Methods Sales Hiring 116

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. Since then, you’ve spent over 12 years in post-sales leadership. Going through all parts of the customer journey.

Scale 177

Scale Customer Success Strategy Sales Hiring 177

Intercom, Inc.

NOVEMBER 11, 2021

Users are recruiting your product to reach a specific outcome in their lives — whether that’s catching a flight to reunite with their families or using a productivity app to meet a deadline and impress their boss. Samuel: Value Paths is a growth framework for providing healthy growth on our terms, or growth without the hacks.

Onboarding 254

Onboarding Sales Hiring Sales Recruiting Underperforming Technical Team 254

SaaStr

JANUARY 10, 2020

Listen to the start of the episode for a promo code to our upcoming events! Does Bob agree with the notion that channel sales have completely died in the world of SaaS? And in the course of doing that, I think I really discovered and fell in love with SaaS as a business model and it really doubled down on my interest in data analytics.

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

OpenView Labs

OCTOBER 17, 2019

We continue that practice today, and extend it to include roles that aren’t typically exposed to customers—operations people, accountants, recruiters, etc. For instance, recruiters with first-hand customer experience are able to give job candidates real examples of what it’s like to work at Zapier. So I dove in, and I learned.

Sales Recruiting 45

Sales Recruiting Sales Hiring Scale Technical Advisors 45

Unbounce

JULY 15, 2020

There’s something special about attending an in-person conference or industry event. This year though, almost every single conference and event has been either delayed or canceled. This year though, almost every single conference and event has been either delayed or canceled. How to Run a Webinar or Virtual Event Like a Pro.

Sales Recruiting 145

Sales Recruiting Scale Social Media Engagement 145

SaaStr

DECEMBER 15, 2020

It took us 2 years just to figure out our ultimate business model. I meet with great VPs of Sales and Product in particular who are Ready. I’d like to recruit you to be a VP at one of my companies, but I get it. You’ll almost lose your Best Logo Accounts. It’s time. To go out on their own.

Sales Recruiting 363

Sales Recruiting SaaS Interviewing Consulting 363

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. Transcript: Harry Stebbings : All right, Ross.

Technical Advisors 157

Technical Advisors Scale Sales Hiring Sales Recruiting 157

SmartKarrot

JUNE 15, 2021

You need to recruit the right people since they know the first-hand importance of being data driven. They will get their skills and best practices to improve the business. If you are scarce on resources like finance, you can bring sales, product, and support teams together to improve customer success and fine-tune collaboration.

Customer Success 19

Customer Success Data Sales Hiring Sales Recruiting 19

SaaStr

MAY 9, 2019

Number three is not understanding their business model. Who’s going to lead sales? Who’s going to be responsible for recruiting? So you want employees who are excited to help you find product market fit, not employees who think, “Oh, this is a rocket ship that’s just false started.”

Sales Hiring 167

Sales Hiring Scale Payment Solutions Banking 167

Sales Hacker

MAY 9, 2019

A great sales compensation plan needs to accomplish quite a lot. And of course, a strong sales comp plan needs to motivate reps to hit goals that grow the company while still maintaining a profit margin. The Process for Creating a Sales Compensation Plan. Know what to Include in a Sales Incentive Plan. Keep it Simple.

Compensation 104

Compensation Sales Hiring Development Team Review Sales Recruiting 104

SaaStr

APRIL 30, 2022

It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising. Customer acquisition is basically how much do you spend in terms of sales people, sales team, and in terms of marketing to acquire a new customer.

SaaS Payments 234

SaaS Payments Metrics Payment Methods Scale 234

User Pilot

APRIL 30, 2024

What are the benefits of the SaaS model? The Software as a Service (SaaS) business model is renowned for its efficiency and flexibility, offering numerous advantages for businesses of all sizes. Effective use of CRM systems can enhance customer service, retention, and the sales process. Airtable table example.

SaaS Payments 104

SaaS Payments Payment Services Payment Methods Payment Solutions 104

Sales Hacker

SEPTEMBER 5, 2018

If talent acquisition, development, and retention are top-of-mind for you as a sales leader, here are 40+ of the best sales training programs to check out! No wonder recruiters go ballistic trying to outdo each other in attracting the best professionals to create value for their companies. Cohen Brown Management Group, Inc.

Scale 84

Scale Sales Recruiting Underperforming Technical Team Sales 84

SaaStr

AUGUST 5, 2019

The SaaS business model has risen to popularity for many reasons – it’s fast-paced, creates residual revenue streams, and well, the multiples are strong. However, while many are flocking to reap the benefits of the SaaS model, truly understanding how it works sustaining success over time is not as easy as some make it look.

Sales Recruiting 167

Sales Recruiting Construction Scale SaaS 167

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . build smoother connections both with your prospects through optimized sales process. And from SaaS sales models to SaaS pricing.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

Intercom, Inc.

OCTOBER 8, 2018

Then, lots of other functions like product management and engineering, which can sit close to those disciplines. Analytics, biz ops, marketing, sales, customer support, recruiting, finance, HR, I can keep going. So for example, if you had a leadership team that had a sales background, sales might have more influence than others.

Sales Recruiting 220

Sales Recruiting Leadership Engineering Finance 220

Sales Hacker

DECEMBER 9, 2019

This week on the Sales Hacker podcast, we speak with Anthony Kennada , CMO at Front. On this episode, Anthony taps into how businesses can transform themselves with category creation. If you missed episode 86 , check it out here: PODCAST 86: Strategic Vs Tactical Approach in Sales Planning with Mary Rogul. What You’ll Learn.

Sales Recruiting 54

Sales Recruiting Scale Sales Hiring B2C 54

ChurnZero

APRIL 27, 2021

Other signs of explosive growth potential at this early stage are a highly efficient sales motion, though this is most often still a work in progress at this stage. Interest from channel partners and sales via channel partners can be another meaningful indicator. . I’ve seen this so many times that is has become predictable. .

Scale 98

Scale Customer Success Payments Underperforming Technical Team 98

Intercom, Inc.

JULY 4, 2018

Below you can watch me deliver that talk in London’s Roundhouse, or read on for a written account. The term “product-first” is implicitly set up in contrast to what came before, which were mostly sales-driven companies. In the world of subscription-based business models, your product better deliver.

Marketing 191

Marketing Sales Hiring Sales Recruiting Innovation 191

Outseta

JANUARY 20, 2020

In light of the sale of Buildium last month I figured now is as good of a time as any to reflect on the most important ones. The business was structured as an LLC. There was no strike price or vesting schedule associated with these units—they were simply granted to employees based on performance or as a recruiting tool.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

Intercom, Inc.

JULY 4, 2018

Below you can watch me deliver that talk in London’s Roundhouse, or read on for a written account. The term “product-first” is implicitly set up in contrast to what came before, which were mostly sales-driven companies. In the world of subscription-based business models, your product better deliver.

Marketing 165

Marketing Sales Hiring Sales Recruiting Innovation 165

SaaStr

AUGUST 22, 2020

Centralized HQs with all the perks and amenities “under one roof” have traditionally been used as recruiting tools to attract and retain top talent. And honestly, we’re limiting ourselves by proximity on recruiting a diverse best-in-class team. This will be a really strong indicator of retention and recruiting.

Sales Recruiting 147

Sales Recruiting Cloud CTO Hire Scale 147

SaaStr

JULY 8, 2020

We’ve been doing these SaaStr events since 2015, the SaaStr Annual. Look, okay, let’s say half your business sells to eCommerce, but 20% sells to live events. If you didn’t analyze its business model, you would think that intuitively. Just one take pause. Sorry, I’ll come back to this.

Investment 159

Investment Technical Review Part-Time VPE Development Team Review 159

SaaStr

FEBRUARY 26, 2019

So we added the slide last minute, literally backstage before he came on, but Ryan and I did an event traction with Lloyed Lobo in like 2015, and it was probably in the upper right. And we were about a $50 million sales run rate, but I’d never done a media interview. So just go build a good business. Jason Lemkin: Yeah.

Acquisition 127

Acquisition Sales Recruiting Scale Sales Hiring 127

Sales Hacker

AUGUST 18, 2020

This week on the Sales Hacker podcast, we’ve got a fantastic episode for you. He even managed to help pivot the company from a programmatic transactional revenue model to a subscription model over the course of, not just the last three months during COVID, but over the course of the last few years. We’re on iTunes.

Subscription 107

Subscription Payment Features Scale Underperforming Technical Team 107

Intercom, Inc.

SEPTEMBER 26, 2019

In the summer of 2015, Box co-founder Aaron Levie recruited Jeetu Patel to create an open platform where developers could build Box content management into their own products. I joined, and then we did this big event figuring out how to set the APIs up so that third parties could use them and got those out, one by one.

Underperforming Technical Team 170

Underperforming Technical Team Marketplace as a Service Outsourced Development Development 170

SaaStr

JULY 10, 2021

What makes you feel that you need to level up your management, set up your first management team? Is it a particular event that triggers it? Then we needed to hire a sales guy who had experience selling to enterprise. We got the guy who ran enterprise sales at Rackspace. Dan : We’d start it with sales.

Sales Hiring 255

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 255

SaaStr

AUGUST 20, 2019

We were signing up hundreds of new paying customers every month with five sales reps. This business is special. How did you take away from the business and actually spend time recruiting? It’s a fundraising event, a marketing event, a really fun milestone to look back and say, “Wow, look at what we got.

Scale 132

Scale Acquisition Scaling Sales Hiring 132

SaaStr

MAY 29, 2020

Prior to Workplace, Christine was Head of America’s for Facebook’s Audience Network and before that spent 5 years as a Group Director across multiple different sales and account teams within Facebook’s mid-market channel. Listen to the start of the episode for a promo code to our upcoming events! Loving our podcast content?

Scale 222

Scale Sales Recruiting Pricing Leadership 222

SaaStr

JULY 10, 2020

The first will be sharing five perspectives and things that I found to be useful in adjusting sales in the midst of a crisis or a turnaround. We also challenged the sacred cow, the assumption at the time, that the website was cannibalizing store sales, in the bricks. If you’re selling to recruiting, they may be deeply hurting.

Scale 186

Scale Sales Hiring Pricing Sales Recruiting 186

SaaStr

OCTOBER 4, 2019

Listen to the start of the episode for a promo code to our upcoming events! You’re facing extremely long sales cycles, which doesn’t really align with the quick results you want to have as a business. So we have a dual business model, on one side, the SaaS, and then on the other side of the financial income.

Scale 121

Scale SaaS Payments SMB Sales Hiring 121