SaaStr

MARCH 18, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. In fact, more than 80% of Americans in the last year bought through Stripe, but obviously through a business that ran on Stripe.

Scale 119

Scale Payment Services Payment Methods Sales Hiring 119

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. Listen to the start of the episode for a promo code to our upcoming events! First, what is continuous customer development?

Scale 132

Scale SaaS Payments Sales Recruiting Payment Services 132

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. So how do you create a strong, enterprise-ready team? Leveraging customer insights across your business.

Scale 177

Scale Customer Success Strategy Sales Hiring 177

Outseta

JANUARY 20, 2020

When I left Buildium five years later we’d grown from a start-up to a business with more than 12,000 customers and $16M in revenue. I was managing a team of 15 and the company had grown to about 140 employees. More than anything, I’d fallen in love with the challenge of building a business and helping it grow into its potential.

SaaS Payments 145

SaaS Payments Sales Hiring Payment Methods Payment Services 145

SaaStr

JANUARY 10, 2020

Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. Listen to the start of the episode for a promo code to our upcoming events! Does Bob agree with the notion that channel sales have completely died in the world of SaaS? Loving our podcast content?

Sales Hiring 131

Sales Hiring Scale Outsourcing Services CTO Hire 131

Intercom, Inc.

NOVEMBER 11, 2021

Users are recruiting your product to reach a specific outcome in their lives — whether that’s catching a flight to reunite with their families or using a productivity app to meet a deadline and impress their boss. Samuel Hulick: I actually started as a full stack developer. And it was basically my job to make it clickable.

Onboarding 254

Onboarding Sales Hiring Sales Recruiting Underperforming Technical Team 254

SaaStr

JULY 10, 2020

The first will be sharing five perspectives and things that I found to be useful in adjusting sales in the midst of a crisis or a turnaround. Meaning, you’re not in the business of predicting the future, but you should really be in the business of doing a scenario planning to say, “Hey, what’s the worst case?

Scale 189

Scale Sales Hiring Pricing Sales Recruiting 189

SaaStr

FEBRUARY 26, 2019

So we added the slide last minute, literally backstage before he came on, but Ryan and I did an event traction with Lloyed Lobo in like 2015, and it was probably in the upper right. And we were about a $50 million sales run rate, but I’d never done a media interview. And the team deck doesn’t say who the CEO is?

Acquisition 132

Acquisition Sales Recruiting Scale Sales Hiring 132

SaaStr

AUGUST 22, 2020

Centralized HQs with all the perks and amenities “under one roof” have traditionally been used as recruiting tools to attract and retain top talent. And honestly, we’re limiting ourselves by proximity on recruiting a diverse best-in-class team. This will be a really strong indicator of retention and recruiting.

Sales Recruiting 148

Sales Recruiting Cloud CTO Hire Scale 148

SaaStr

OCTOBER 4, 2019

As for Jeppe, prior to founding Pleo he was the CEO @ Nodes, a design and development house that worked with brands including Loreal, BMW and Lego. Listen to the start of the episode for a promo code to our upcoming events! In this session Gillian will walk you through how to build a high performing CSM Team. Missed the session?

Scale 125

Scale SaaS Payments SMB Sales Hiring 125

SaaStr

AUGUST 20, 2019

We collectively as a company were fortunate in doing all those things and, boy, was it a heck of a team effort, and it was a lot of fun. The business, while it had decelerated, it was still an extraordinary service. We had a great easy-to-use pricing model. Sameer Dhokalia: The go-to-market model was magical.

Scale 137

Scale Acquisition Scaling Sales Hiring 137

SaaStr

JULY 8, 2020

We’ve been doing these SaaStr events since 2015, the SaaStr Annual. Personally, our team has been holding back a little bit. I think everyone needs some stability, whether it’s good, bad, or ugly or in the middle to survive. We’ve got two awesome other people on our team, Amanda and [Jamara 00:08:18].

Investment 164

Investment Technical Review Part-Time VPE Development Team Review 164

Sales Hacker

MAY 9, 2019

A great sales compensation plan needs to accomplish quite a lot. And of course, a strong sales comp plan needs to motivate reps to hit goals that grow the company while still maintaining a profit margin. The Process for Creating a Sales Compensation Plan. Know what to Include in a Sales Incentive Plan. Keep it Simple.

Compensation 103

Compensation Sales Hiring Development Team Review Sales Recruiting 103

Sales Hacker

SEPTEMBER 5, 2018

If talent acquisition, development, and retention are top-of-mind for you as a sales leader, here are 40+ of the best sales training programs to check out! No wonder recruiters go ballistic trying to outdo each other in attracting the best professionals to create value for their companies. DoubleDigit Sales.

Scale 83

Scale Sales Recruiting Underperforming Technical Team Sales 83

ChurnZero

APRIL 27, 2021

Grotech Ventures is a team committed to helping creative and driven entrepreneurs build technology companies that last. Other signs of explosive growth potential at this early stage are a highly efficient sales motion, though this is most often still a work in progress at this stage. Let’s hear what they each had to say. .

Scale 98

Scale Customer Success Payments Underperforming Technical Team 98

Sales Hacker

AUGUST 18, 2020

This week on the Sales Hacker podcast, we’ve got a fantastic episode for you. He even managed to help pivot the company from a programmatic transactional revenue model to a subscription model over the course of, not just the last three months during COVID, but over the course of the last few years. We’re on iTunes.

Subscription 107

Subscription Payment Features Scale Underperforming Technical Team 107

Intercom, Inc.

SEPTEMBER 26, 2019

And it’s not without good reason: nearly all software products with dominant market share started as apps but grew to the point where third-party developers began building valuable integrations on top of what these companies had already created. New Relic’s General Manager, Mark Weitzel, weighs in on how you can support your developers.

Underperforming Technical Team 170

Underperforming Technical Team Marketplace as a Service Outsourced Development Development 170