Casey Accidental

OCTOBER 20, 2020

This is part two of a three part series on sequencing business models. Casey’s first sequencing business models essay talked about the transition from a SaaS business model to marketplace business model, and why it’s so difficult. This essay is a collaboration with Gilad Horev. We’re not sure.

Marketplace as a Service 52

Marketplace as a Service Business Model SaaS Payments Payments 52

Sales Enablement, SaaS and Growth

MARCH 23, 2020

Google, Apple and HubSpot are just three examples of industry-leading companies which use mental models to aid quick decision-making. The table below shows the impact of mental models on decision-making: Decision-Making. OKRs are a useful mental model - they make it crystal clear what people and teams should be striving for.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

Andreessen Horowitz

SEPTEMBER 19, 2023

We pulled from my prior marketplaces experience and dove into their business quickly to develop a point-of-view on the opportunity. a16z has long had an investment theory that we should invest behind strengths of a business model and opportunity, not lack of weakness. It truly has been a team effort.

Marketplace as a Service 142

Marketplace as a Service Scale Underperforming Technical Team Construction 142

Tom Tunguz

APRIL 14, 2019

Classic agencies don’t value the software enough to engender pricing power, develop fast sales cycles, or change the operations of their business to maximize the value of the ML innovation. Consequently, product market fit is weak. It’s possible to build a business, but hard to achieve lift-off.

AI 191

AI Sales Recruiting Underperforming Technical Team Machine Learning 191

User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. They also manage finances and supervise one or more engineering teams. What is a SaaS business model? Average salary: $192,383/yr. Average salary: $151,254/yr.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

User Pilot

JANUARY 29, 2023

Developing features without validation results in bloated products and unnecessarily drives the cost of development up. Product teams should invest in validation when developing the MVP. If your users respond well to them, you can iterate on them and develop them incrementally.

Management 98

Management Underperforming Technical Team Interviewing Scale 98

SaaStr

JULY 25, 2021

You can have the great product and a great team, but the market of small or very niche. The second one is the team, obviously depending on how earlier the team has a huge factor because you may be so early in your journey that there’s nothing else to point to, but the track record of the team.

Sales Recruiting 242

Sales Recruiting Sales Hiring Scale VP of Engineering 242

User Pilot

JUNE 20, 2023

TL;DR Product idea validation is a process during which product teams test and tweak the product concept to ensure it satisfies a real market need. Apart from testing the demand for the product, idea validation helps teams assess if they have the necessary expertise and resources to build the product. Let’s get straight into it!

Underperforming Technical Team 98

Underperforming Technical Team Social Media Scale Interviewing 98

Chart Mogul

OCTOBER 3, 2019

The customer acquisition cost can help you create, measure, and improve a business model that will put your business on the path to profitability. You’re starting a new business. How about your business model ? Every team has their own slightly different way of calculating the cost of customer acquisition.

Acquisition 91

Acquisition Underperforming Technical Team Startup Customer Lifetime Value 91

OPEXEngine

AUGUST 31, 2021

And while the concept has been around for years, for most of that time, tech debt was primarily the concern of product and engineering teams. They’re also increasingly holding their teams accountable to manage it appropriately. To be clear, every company accumulates a certain amount of tech debt over time. Measuring tech debt.

Technical Review 52

Technical Review Underperforming Technical Team Software Review Scale 52

OPEXEngine

AUGUST 31, 2021

And while the concept has been around for years, for most of that time, tech debt was primarily the concern of product and engineering teams. They’re also increasingly holding their teams accountable to manage it appropriately. To be clear, every company accumulates a certain amount of tech debt over time. Measuring tech debt.

Technical Review 52

Technical Review Underperforming Technical Team Software Review Scale 52

Blulogix

FEBRUARY 21, 2024

By BluLogix Team Strategically Aligning Your Business Needs with the Ideal Platform In the vast sea of digital transformation, selecting the right monetization platform can feel like navigating through uncharted waters. Join us as we continue our exploration of developing a robust monetization framework.

Payment Features 52

Payment Features Underperforming Technical Team Operational efficiency. Technical Review 52

Kellblog

JULY 18, 2019

Great core/founding team. Thus, there is a good chance one or all of the founding team will be around, and in influential positions, for a long time. Bad startups are feature addicts who pile feature upon feature atop a deteriorating architecture, creating an Augean Stables of technical debt. Startups are about people.

Underperforming Technical Team 79

Underperforming Technical Team Startup Software Technical Cofounder 79

SaaStr

NOVEMBER 9, 2022

Developing a product that solves a customer’s pain point provides a sense of pride and can drive the positive, emotional moment of awe that retains customers for the long haul. Business model. This approach gets to the heart of the subscription-based business model. That doesn’t make them bad people.

Underperforming Technical Team 41

Underperforming Technical Team Business Scale Business Model 41

SaaSOptics

MAY 19, 2022

Below, we’ll dive into how to develop a customer acquisition strategy from start to finish. . How to Develop a Customer Acquisition Strategy. Funneling time, energy, and resources into developing a stellar customer acquisition strategy is only helpful if it’s designed with your target market in mind.

Acquisition 59

Acquisition Scale Strategy Software Review 59

OPEXEngine

OCTOBER 5, 2021

Over the past decade, software has created tremendous value for investors and businesses, thanks largely to its transformative effect on the economy , its role in developing new cloud-based business models, and its ability to increase efficiency in operations. Four ways to drive value. Transform Ops to DevOps.

Software Review 52

Software Review DevOps as a Service Software Underperforming Technical Team 52

Scytale

OCTOBER 17, 2023

Do your research to determine which standards and regulations apply to your industry, business model, and organization. Understand Your Obligations As a startup, you’re still subject to various obligations like any other business. Specify procedures to implement each policy, and hold your team accountable.

compliance 59

compliance Systems Review Development Team Review Startup 59

SaaStr

JANUARY 10, 2020

In other words, the Manufacturer’s Dilemma is that vendors are separated from their customers by layers and layers of abstraction, and closing that gap requires a fundamental shift in mentality and business model. . Our entire hiring and career development apparatus is built around defined roles. It’s all we know.

Sales Hiring 132

Sales Hiring Scale Underperforming Technical Team Onboarding 132

Tom Tunguz

MAY 7, 2014

For example, from Hitz’s point of view, politics is the art of getting groups of people to come to a common conclusion by developing consensus. I’ve written posts about his views on Communication , Optimal Team Sizes , The Myth of the Generalist , a team member’s Obligation to Dissent. and building a startup.

Underperforming Technical Team 157

Underperforming Technical Team New CTO CTO Government 157

CustomerSuccessBox

JUNE 17, 2022

This enables your product team to identify and track engagement data and optimize the product. Unexpected developments can invalidate previous models and cause businesses to make terrible mistakes. Your team can easily overlook the impact of the interactions that customers have with the product.

Churn 52

Churn SaaS Payments Underperforming Technical Team Payment Features 52

FastSpring

DECEMBER 7, 2023

As the Director of Corporate Development & Strategic Partnerships at WP Engine , Carl has worked on many acquisitions and partnerships, including brands like Flywheel, Perfect Dashboard, Block Lab, and recently, Delicious Brains. “This is everyday for me, so I love talking about it,” says Carl Hargreaves about mergers and acquisitions.

Software Review 128

Software Review Technical Review Development Team Review Branding 128

OpenView Labs

MARCH 24, 2021

For either one, the bottom line is that the cost of a bad hire is significant. I’ve talked a lot about the hidden costs of a bad sales hire. Develop a bulletproof hiring process that celebrates candidate experience. Spend time with your team and buyers to understand their needs and potential blindspots.

Sales Hiring 56

Sales Hiring Underperforming Technical Team Company Culture Interviewing 56

Stax

FEBRUARY 28, 2024

These are only a glimpse of what automated SaaS billing software brings to the table for a subscription-based business model. Not every enterprise-level SaaS company or subscription business considers adding online payment collection into their software solution. Its smart automation keeps customers informed at every step.

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

Andreessen Horowitz

DECEMBER 12, 2023

In this episode, a16z partner Seema Amble talks with Dimitri Dadiomov, the co-founder and CEO of payment operations platform Modern Treasury, about the challenges of creating a new category, hiring for marketing before you hire for sales, and why developing new features is similar to birding. It was maybe like a 4 or 5 person team.

Payment Solutions 108

Payment Solutions Payment Methods Payment Services Payments 108

Chart Mogul

OCTOBER 3, 2019

The customer acquisition cost can help you create, measure, and improve a business model that will put your business on the path to profitability. You’re starting a new business. How about your business model ? Every team has their own slightly different way of calculating the cost of customer acquisition.

Acquisition 52

Acquisition Startup Underperforming Technical Team Customer Lifetime Value 52

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. Know who is the foundation of your product and build your product for that user (in Stripe’s case, developers). Know your forever user.

Scale 152

Scale Payment Services Payment Methods Scaling 152

FastSpring

MARCH 27, 2023

Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. Ryan and his team noticed so many inefficiencies across the L&D workflows. “It That’s really when it got us thinking about that.

Payment Solutions 91

Payment Solutions Payment Services SaaS Payments VP of Engineering 91

Neil Patel

APRIL 12, 2021

They offer some of the best-known subscription boxes around, reflecting an increasingly popular (and potentially lucrative) business model. If you want to be in this niche, perhaps consider narrowing it down by choosing only to use small businesses or those from a specific region of the United States. Develop a Business Plan.

Outsourcing Services 123

Outsourcing Services Payment Methods Subscription Payment Features 123

OPEXEngine

APRIL 5, 2022

Driven by the successes of companies like Slack, Zoom, Calendly, and Dropbox, Product Led Growth—or PLG—is being viewed by some as the new, better, standard for software business models. Poor-fit customers can weaken the product over time. Some even hail it as “the future of software.” While that sounds great— ”More customers?

Development Team Review 52

Development Team Review Software Review Systems Review Underperforming Technical Team 52

TriTuns

JANUARY 21, 2020

This is fundamentally changing your business model and your mindset. THE BROKEN SAAS BUSINESS MODEL. The next generation of this business model, led by the creation of customer success (CS), is ushering in a new growth engine. This is very bad news for SaaS vendors.

SaaS 71

SaaS Underperforming Technical Team Customer Success Business Model 71

TriTuns

JANUARY 21, 2020

This is fundamentally changing your business model and your mindset. THE BROKEN SAAS BUSINESS MODEL. The next generation of this business model, led by the creation of customer success (CS), is ushering in a new growth engine. This is very bad news for SaaS vendors.

SaaS 71

SaaS Underperforming Technical Team Customer Success Business Model 71

User Pilot

MAY 30, 2023

Put simply, user personas impact your entire business model. This manager wants to better understand how users use their product so they can align users’ needs with product development and increase business revenue. The number of personas you need will depend on your business and the diversity of your audience.

Social Media 98

Social Media Interviewing Underperforming Technical Team Product Marketing 98

Point Nine Land

JUNE 22, 2023

I can already hear Christoph and the rest of our software-loving P9 team telling me that they would have preferred to invest in SaaS if it had existed, and he’s probably right. Some pure hardware businesses have capex requirements that would break a typical venture fund’s model. Still, it’s clear that things are different today.

Outsourcing Services 59

Outsourcing Services Underperforming Technical Team Outsourced Development AI 59

Kellblog

MARCH 11, 2020

Some SaaS startups develop a form of zero-sum delusion early in their evolution, characterized by following set of beliefs. If the StartFast doesn’t work, it’s not a big deal because the Customer Success team’s mission is to offer free clean-up after failed implementations. They know how to do this.

Underperforming Technical Team 99

Underperforming Technical Team Sales Hiring Consulting Forecasting 99

User Pilot

JANUARY 30, 2023

The product adoption curve is a concept created by Everett Rogers back in 1962 and further developed by Geoffrey Moore in 2014. In SaaS, as you develop your product and achieve product-market fit , you must consider the five user segments so you can improve product adoption and grow your business. They include: Innovators.

Technical Review 98

Technical Review Software Review Underperforming Technical Team Education 98

SaaStr

MARCH 18, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. In fact, more than 80% of Americans in the last year bought through Stripe, but obviously through a business that ran on Stripe.

Scale 116

Scale Payment Services Payment Methods Sales Hiring 116

OpenView Labs

MAY 20, 2021

The same was true when I ran the People function at a software development consultancy that doubled its headcount to ~100 while reducing attrition from 40% to 5% voluntary in 18 months. The question becomes: “Who do I want on my team—and why?”. A final comment on purpose: It should come from your team. Simon Sinek.

Scale 84

Scale Underperforming Technical Team Headcount Software Review 84