User Pilot

APRIL 29, 2024

When customers feel understood and valued, they are more likely to stick with a brand. Like ‘use feature X three times’ and ‘feature Y 5 times’ Create custom events in your analytics tool and track which users complete the event. For example, the users who completed one adoption event but not the other.

Payment Features 91

Payment Features Interviewing Software Review Technical Review 91

FastSpring

DECEMBER 8, 2023

There’s a reason why the show’s four days long — it’s impossible to see the thousands of brands in a day! Our platform includes branded localized checkout, subscription management, and so much more. And it’s not just about meeting the engineers, CEOs, and A-list artists. Schedule a demo now or at NAMM in person!

Merchant Services 159

Merchant Services Payment Services Payment Solutions SaaS Payments 159

FastSpring

NOVEMBER 9, 2023

It is the largest in-person event in the country—2,000+ attendees, 800+ companies, and 100+ speakers—along with features such as Betakit Keynote Stage, AWS Pitchfest, Workspaces Tradeshow. You’ll get access to events such as Craft Beer Mingler, “Food For Thought”, End of Day Socializer and more!

Merchant Services 135

Merchant Services SaaS Payments Payment Methods Payment Services 135

FastSpring

NOVEMBER 8, 2023

Web Summit holds events across the world in Lisbon, Rio de Janeiro, Qatar, Toronto and Hong Kong. Night Summit is your chance to bring the event to some of our favorite neighborhoods in one of the most beautiful cities in the world. Our platform includes branded localized checkout, subscription management, and so much more.

Merchant Services 146

Merchant Services Payment Methods Payment Solutions Payment Services 146

Chart Mogul

JUNE 30, 2022

Really important to track CMRR as well as MRR to present the full value of your subscription base when valuing SaaS companies. It is primarily derived from the subscription service periods that appear on your invoice data; the amount being billed for a given service period. Shane Greenan, ActivePipe. MRR versus CMRR.

Payment Features 52

Payment Features Revenue Subscription Forecasting 52

Subscription Flow

APRIL 18, 2024

In such a scenario, what subscription-based businesses like these dating apps usually do is they redirect their energies into improving their customer lifetime value by reworking their customer engagement model. How Important is Subscriber Engagement for Subscription-Based Businesses? It is measured using various metrics.

Engagement 82

Engagement Customer Lifetime Value Revenue Subscription 82

Sales Hacker

MARCH 1, 2024

This entire newsletter highlights key changes – from ecosystem-led growth, to the featured live events, to owned media. This allows brands to be more intentional about messaging to make sure it aligns with their product and company values, and provides real value to an audience. The B2B playbook is changing.

VP of Engineering 71

VP of Engineering Scale SaaS AI Search 71

Buffer Resources

MAY 2, 2024

The creator economy is filled with loads of potential for anyone willing to put in the effort and build an attractive-looking brand.  This could be to generate a specific level of income, work with certain brands, or create a new business that allows you to quit your day job.   What do you want to achieve?

Payments 71

Payments Payment Methods Social Media AI Search 71

SaaStr

JANUARY 7, 2021

SaaStr 308: RevenueCat CEO Jacob Eiting on Managing Millions in Mobile Subscriptions While Growing 20% a Month. Most of us think a lot about standard B2B SaaS and Cloud subscriptions, but we are still new to the issues, challenges, and opportunities in mobile subscriptions.

Scale 249

Scale Sales Hiring Scaling B2B 249

FastSpring

NOVEMBER 3, 2023

The 13th annual Austin Startup Week will take place November 6-10, 2023 with a week of engaging sessions, workshops, special events, and amazing speakers. Our platform includes branded localized checkout, subscription management, and so much more. We are proud sponsors of the B2B Scalability & Traction track.

Merchant Services 88

Merchant Services Startup Payment Methods Payment Services 88

Payrix

APRIL 3, 2024

Fraud risk Payment fraud can run the gamut, but includes events like identity theft, dormant accounts, and friendly fraud, just to name a few. A premier payment facilitation provider, like Payrix, can help you absorb risks and navigate the complexity that comes with managing payments in-house.

Payment Services 100

Payment Services Merchant Services SaaS Payments Payment Facilitation 100

FastSpring

MARCH 16, 2023

Search for Partners at Global Events and Social media MapTiler makes a point of being at developer-focused and other tech conferences to spread brand awareness. “We But the team also uses in-person events to find affiliates and form strategic partnerships with other companies. This will make your partners’ jobs a lot easier.

Payment Methods 144

Payment Methods Payments SaaS Payments Social Media 144

User Pilot

MARCH 16, 2023

It has a 14-day free trial and three subscription packages: Basic, Professional, and Corporate. However, the Basic package has strict limitations like only 1 user seat and no custom branding. You can fully customize all creations to reflect your company’s branding. It also offers 5 customizable themes.

Pricing 91

Pricing Software Review Technical Review Onboarding 91

User Pilot

FEBRUARY 25, 2024

It also enhances customer experience and boosts customer satisfaction , which are priceless for reducing churn and building brand loyalty. Pricing and billing friction – when customers don’t understand the pricing structure or find it difficult to cancel their subscription. Features & Events Dashboard in Userpilot.

Scale 83

Scale SaaS Onboarding Engagement 83

Totango

FEBRUARY 23, 2022

A SaaS customer journey starts at the time a prospective customer first becomes aware of your brand. It also encompasses all aspects of their experience with your brand, including thoughts, emotions, and behaviors. At each stage in your customer’s journey, their experience determines whether they continue engaging with your brand.

SaaS 110

SaaS Software Review Technical Review Onboarding 110

FastSpring

MARCH 20, 2023

Dashboard Update #1: Checkout Preview Widget First, we have enabled Checkout Preview which, with branding and localization customization, you’ll be able to see what your checkout can look like with FastSpring right from our dashboard. Collect Payments Through ACH Transfers FastSpring now fully supports ACH transactions for all of its sellers.

User Experience 82

User Experience Merchant Services Payment Methods Payments 82

User Pilot

MARCH 7, 2024

Customer engagement is a wider concept than user engagement encompassing customer interactions with the brand across all customer journey stages. Customer engagement is a broader term encompassing the whole relationship between a brand and its target audience across all touchpoints and channels, not just within the product.

Engagement 94

Engagement Metrics Underperforming Technical Team Scale 94

Blulogix

FEBRUARY 19, 2024

This blog post delves into advanced strategies that can help subscription services foster deeper connections with their customers, thereby improving retention rates and fostering brand loyalty. Retention, on the other hand, focuses on maintaining these subscribers over time, turning them into loyal advocates for your brand.

Retention 52

Retention Engagement Strategy AI Search 52

User Pilot

APRIL 29, 2024

A good SaaS renewal strategy helps drive customer retention , increases the customer lifetime value , and improves your monthly recurring revenue. The renewal rate is calculated as the number of customers who renew their subscription divided by the total number of customers up for renewal at any given period.

SaaS Payments 79

SaaS Payments Business SaaS Payment Solutions 79

ProfitWell

SEPTEMBER 27, 2019

Over her more than twenty-year career, Amy Konary has become an expert within the SaaS subscription space. She saw the importance of the subscription economy since her time as an industry analyst for IBC, running the practice on SaaS there for 19 years. The modern subscription economy is different than the software industry of old.

Subscription 61

Subscription Payment Features Business Innovation 61

Totango

AUGUST 23, 2022

By charting the points in your SaaS customers’ journeys, you can plan how to deliver clients’ desired outcomes and satisfying experiences that promote subscription renewals and higher revenue. B2B customer journey touchpoints are occasions when business customers interact with a brand. Reminding customers to renew subscriptions.

B2B 115

B2B Payment Methods Payments SaaS Payments 115

FastSpring

OCTOBER 25, 2023

Your partners will be more likely to promote codes that promote their own brand, and the promotion will work better for their audience if it mentions their brand. Upsell bigger subscriptions with more features. Convert freemium customers to paid subscriptions with an irresistible sale.

SaaS Payments 144

SaaS Payments Payment Solutions Software Review Merchant Services 144

FastSpring

DECEMBER 8, 2023

How to Connect With FastSpring at PG Connects Stop by our booth or connect with the team via the PG Connects app to learn more about subscription management, international taxes, and how using a merchant of record can enable you to collect payments faster for your games. Schedule a demo now or at PG Connects in person!

Merchant Services 138

Merchant Services Payment Methods Payment Solutions Payment Services 138

Intercom, Inc.

DECEMBER 31, 2019

As we cross the threshold from one decade to another, it’s natural to look back at the previous 10 years and try to make sense of events. Viewed this way, it might seem like the 2010s were less eventful than the 2000s – after all, the tech giants of today are largely the same as a decade ago. Streaming disrupts the culture.

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

Totango

JANUARY 8, 2019

When you’re selling subscription services, how do you measure customer success? Most subscription-based enterprises look at “churn rates,” or the percentage of customers who cancel their subscription every year. Average churn rates for subscription services are estimated at around 6-8%. First are subscription churn rates.

Churn 54

Churn Subscription Payment Features Enterprise 54

Neil Patel

JUNE 22, 2021

billion users access Facebook at least once per day, and at least 17 percent of users join Facebook to connect with brands and products. You can help them discover your brand by advertising effectively on Facebook. With video ads, you can showcase a product, promote customer testimonials, or boost your brand. Awareness Goals.

Social Media 145

Social Media Marketing Marketplace as a Service Advertising 145

User Pilot

MAY 2, 2024

An omnichannel engagement strategy ensures consistency across all customer touchpoints for a seamless brand experience. SaaS companies rely on recurring subscription revenue from customers rather than one-time sales. Analyze your customer data to identify the primary reasons why customers churn or cancel their subscriptions.

Retention 75

Retention Metrics Strategy Scale 75

User Pilot

NOVEMBER 12, 2023

TL;DR Customer intent is the underlying reason behind a customer's actions when making a purchase, contacting support , or having other interactions with your brand. Upgrade intent : This intent is felt by existing customers who express an interest in enhancing their current subscription or feature usage. What is customer intent?

Scale 94

Scale Underperforming Technical Team Churn Trends 94

The Marketing & Growth Hacking Publication

FEBRUARY 11, 2019

Just looking at the headlines about established brands going under because of millennials makes businesses fret for their future. Be online While your company is probably already online, it’s important to understand that brands can only survive by just having a website, newsletter and subscriptions. your brand needs a presence.

Branding 40

Branding Outsourcing Services Social Media Growth Hacking 40

User Pilot

AUGUST 10, 2023

Relational NPS surveys are designed to gather information on the health of your brand identity and customer relationships. This survey type is designed to gather information on the health of your brand identity and customer relationships. an invoicing app. Creating a custom event in Userpilot.

SaaS Payments 81

SaaS Payments Payment Solutions Software Review Interviewing 81

How To Buy Saas

JANUARY 12, 2022

Pricing model: Free, Subscription. Pricing model: Subscription. Appointment Scheduling Appointment Management SMS Reminders Billing & Invoicing Call Reminders Multi-Language Payment Reminders Real Time Notifications. Pricing model: Subscription. Pricing model: Subscription. Limited integration.

Payment Methods 52

Payment Methods Payment Solutions Payments SaaS Payments 52

FastSpring

SEPTEMBER 16, 2022

And yes, having a successful online community is a great way for FastSpring to expand its brand recognition and maybe even bring in some leads once in a while. We’d love to have you contributing to the community while you continue to expand your personal and professional brand through knowledge sharing. About FastSpring.

SaaS Payments 133

SaaS Payments Payment Solutions Merchant Services Software Review 133

FastSpring

FEBRUARY 8, 2024

How to Connect With FastSpring at Seamless Asia Stop by our booth or connect with the team via the Seamless Asia app to learn more about subscription management, international taxes, and how using a merchant of record can enable you to collect payments faster. Schedule a demo now or at Seamless Asia in person!

Merchant Services 78

Merchant Services Payment Methods Payment Solutions Payment Services 78

User Pilot

OCTOBER 17, 2023

Brand mentions to learn about user’s preferences, honest dislikes, and suggestions for improvement. Leverage event data to perform funnel analysis and identify areas of friction within the conversion process, then fix them. Creating custom events with Userpilot.

Payment Methods 83

Payment Methods Payment Solutions SaaS Payments Payment Services 83

User Pilot

APRIL 16, 2024

Building a product experience strategy is essential for any SaaS business as it increases product adoption, reduces customer churn , boosts customer lifetime value, smoothes the customer journey, and elevates brand advocacy. Increased brand advocacy : Satisfied and engaged customers will promote your brand through positive word-of-mouth.

Strategy 88

Strategy Customer Lifetime Value Onboarding User Experience 88

User Pilot

JANUARY 9, 2023

Assuming both new and existing customers spend the same on your subscription service, you get a higher return on investment with retention than acquisition. Using custom event tags, you can ensure users complete the action, thus improving product activation and customer retention. Save resources on customer acquisition.

Customer Lifetime Value 89

Customer Lifetime Value Retention Marketing Scale 89

User Pilot

MAY 2, 2024

Customer retention is the strategies and actions that SaaS businesses use to build long-term relationships with their customers and encourage them to renew their subscriptions. As they become brand advocates, they promote your product via WOM, which is by far the most effective marketing channel. Why does it matter? Sometimes a lot.

Retention 88

Retention Marketing Customer Lifetime Value Onboarding 88