FastSpring

DECEMBER 8, 2023

The NAMM Foundation advances active participation in music making across the lifespan by supporting scientific research, philanthropic giving and public service programs. There’s a reason why the show’s four days long — it’s impossible to see the thousands of brands in a day! Schedule a demo now or at NAMM in person!

Merchant Services 166

Merchant Services Payment Services Payment Solutions SaaS Payments 166

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. Our Guiding Principle: Our Software and SaaS Community Must Be Good for You in Order for It to Succeed.

SaaS Payments 145

SaaS Payments Payment Solutions Merchant Services Software Review 145

User Pilot

MAY 6, 2024

This article focuses on user profiles in the SaaS context. Demographic information like age, gender, location, and income helps tailor services for different population segments. Sentiment data reveals how customers feel towards the product or brand, guiding satisfaction efforts. Lik e event tracking or surveys.

Payment Methods 105

Payment Methods SaaS Payments Payment Solutions Payments 105

Baremetrics

AUGUST 16, 2021

What does it mean to reactivate a subscription? There are several reasons a customer would cancel their subscription. Reactivating the subscription could mean many things, but primarily it means the customers decided to activate the subscription and make payment for another billing cycle. Table of Contents.

Subscription 87

Subscription Payment Features Metrics SaaS Payments 87

Casey Accidental

OCTOBER 20, 2020

Casey’s first sequencing business models essay talked about the transition from a SaaS business model to marketplace business model, and why it’s so difficult. In Casey’s last essay, he covered the differences between regular SaaS companies and SaaS-like Networks. This essay is a collaboration with Gilad Horev.

Marketplace as a Service 141

Marketplace as a Service Business Model SaaS Payments Payments 141

FastSpring

MARCH 16, 2023

The Swiss-based SaaS company now helps governments, enterprises, and SMBs in over 120 countries by providing maps API for web and mobile developers. Search for Partners at Global Events and Social media MapTiler makes a point of being at developer-focused and other tech conferences to spread brand awareness. “We

Payment Methods 148

Payment Methods Payments SaaS Payments Social Media 148

User Pilot

JULY 4, 2023

Are you in need of credible Typeform alternatives for your SaaS website? In this article, we’ll consider the 12 best Typeform alternatives for SaaS businesses. Reasons for seeking out Typeform alternatives vary from pricing concerns to the need for better branding options, more payment integrations, greater ease of use, etc.

Payments 95

Payments Payment Methods SaaS Payments Payment Solutions 95

Intercom, Inc.

DECEMBER 31, 2019

As we cross the threshold from one decade to another, it’s natural to look back at the previous 10 years and try to make sense of events. Viewed this way, it might seem like the 2010s were less eventful than the 2000s – after all, the tech giants of today are largely the same as a decade ago. Rise of mobile.

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

Totango

AUGUST 23, 2022

By charting the points in your SaaS customers’ journeys, you can plan how to deliver clients’ desired outcomes and satisfying experiences that promote subscription renewals and higher revenue. B2B customer journey touchpoints are occasions when business customers interact with a brand. Customer service.

B2B 118

B2B Payment Methods Payments SaaS Payments 118

User Pilot

OCTOBER 17, 2023

Customer service data to spot common problems in your service, analyze common queries, and predict customer behaviors and trends. Brand mentions to learn about user’s preferences, honest dislikes, and suggestions for improvement. Analyzing customer service data to identify common issues and queries among new users.

Payment Methods 103

Payment Methods Payment Solutions SaaS Payments Payment Services 103

User Pilot

FEBRUARY 22, 2024

Provide great customer service to improve customer experience and make your products stand out. Its goal is to ensure customers are satisfied with a company's products and services, become repeat buyers, and not switch to a competitor. Why is retaining customers important in SaaS?

SaaS Payments 52

SaaS Payments Payment Methods Strategy Payments 52

User Pilot

AUGUST 10, 2023

It’s best to send transactional NPS surveys: During the onboarding process to get insights into the customer experience. Upon a customer service call to measure customer satisfaction with the help received. Relational NPS surveys are designed to gather information on the health of your brand identity and customer relationships.

SaaS Payments 97

SaaS Payments Payment Solutions Software Review Interviewing 97

FastSpring

OCTOBER 13, 2023

If you’re currently using 2Checkout or Stripe to sell digital goods or SaaS but are considering switching — to the other, or to other options such as FastSpring — you may be wondering whether there are substantial differences between the platforms and their services. What does all of that mean? What Is FastSpring and Who Is It For?

Payments 130

Payments Payment Services Merchant Services Payment Methods 130

How To Buy Saas

JANUARY 12, 2022

Pricing model: Free, Subscription. Pricing model: Subscription. Apptoto is an appointment reminder and messaging service that integrates with existing calendars, extracts contacts, and delivers appointment and follow-up reminders to clients through SMS text, email, or voice call to ensure they arrive on time and prepared.

Payment Methods 52

Payment Methods Payment Solutions Payments SaaS Payments 52

OPEXEngine

FEBRUARY 22, 2022

There are many ways to classify SaaS companies, but differentiating companies based upon who their customers are presents the best approach for measuring performance and driving success for SaaS businesses. SMM SaaS Company Overview & Market Dynamics. SMM SaaS Company Overview & Market Dynamics. Enterprise.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

User Pilot

APRIL 30, 2024

There are many SaaS products , but knowing that, how do you choose the best? This article will look at the most successful SaaS companies, so you can decide if you want to invest in them for your business. TL;DR A SaaS product delivers software remotely, reducing the need for local installation, maintenance, and updates.

SaaS Payments 104

SaaS Payments Payment Services Payment Methods Payment Solutions 104

ProfitWell

APRIL 1, 2020

White-labeling services for SaaS products have become very popular over the past decade. When done correctly, an entire brand can be built around a SaaS white-label product, but you’ll need to price it correctly in order to maximize revenue. What are white-label SaaS products? 4 common white-label SaaS products.

Payment Solutions 59

Payment Solutions SaaS Payments Payments Payment Services 59

User Pilot

OCTOBER 6, 2022

These interactions include engaging with the onboarding checklist, clicking, hovering over a particular feature, canceling a subscription, and more. In B2B SaaS, many factors influence customer behavior — from psychological to marketing factors to the overall satisfaction with a product or service. That’s it.

Payment Solutions 98

Payment Solutions Underperforming Technical Team SaaS Payments Customer Lifetime Value 98

Casey Accidental

OCTOBER 20, 2020

Casey’s first sequencing business models essay talked about the transition from a SaaS business model to marketplace business model, and why it’s so difficult. In Casey’s last essay, he covered the differences between regular SaaS companies and SaaS-like Networks. This essay is a collaboration with Gilad Horev.

Marketplace as a Service 52

Marketplace as a Service Business Model SaaS Payments Payments 52

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. Listen to the start of the episode for a promo code to our upcoming events! What is the process to do it efficiently?

Scale 132

Scale SaaS Payments Sales Recruiting Payment Services 132

Natalia Luneva

JANUARY 8, 2022

Similar platforms are usually used by community managers, marketing managers, customer support managers, and product managers to engage users, retain customers, facilitate the support process, and gather product feedback. Why should SaaS startups build communities? How do I start an online community? Let’s start comparing!

Payment Methods 52

Payment Methods Payments Payment Solutions SaaS Payments 52

Baremetrics

OCTOBER 10, 2021

Inbound marketing is the process of getting potential clients to find your company. Both of these tasks can rely on content marketing , for example events, podcasts, blogs, and social media posts. Integrating innovative software that can cull MRR values from CRM and payment processing systems is a valuable shortcut.

Payments 98

Payments Payment Methods Payment Solutions Marketing 98

How To Buy Saas

MAY 2, 2024

Interakt is an affordable and user-friendly WhatsApp API provider that offers top-notch marketing services. It also helps brands market products and services on other channels like Facebook and Instagram by running CTW ads. Manage incoming orders and send payment reminders and abandoned cart messages. No pay-per-message.

Engagement 40

Engagement Payments Payment Solutions Payment Methods 40

How To Buy Saas

MARCH 14, 2024

From maintaining the best quality of products and services, customer acquisition and retention, maintaining the flow of funds, to managing employees, the daily chores of entrepreneurs are never-ending. Consider different payment structures and subscriptions of APIs and the features that suit your business best to improve your scalability.

Payments 52

Payments Payment Solutions Payment Methods Business 52

FastSpring

APRIL 13, 2023

From leading sales at Zillow to brand strategy at Tumblr to revenue at FiscalNote (a global policy platform), Justin Scott started noticing a trend. Thanks to massive technological advances happening in big data and AI, Justin saw new possibilities for improved user experiences with a brand. What are the values of the brand?

Payment Methods 140

Payment Methods Marketing Payments SaaS Payments 140

SaaStr

JULY 9, 2019

More than half of Kenya’s GDP is now transacted through a mobile, through arguably the most successful mobile banking and payment system called M-Pesa. The challenge, however, is that because of the limited disposable income that both consumers and businesses have, you can’t charge a lot of money for services there.

Scale 164

Scale Sales Recruiting Scaling SaaS Payments 164

Baremetrics

SEPTEMBER 8, 2021

Equity accounting vs. cost method Understanding Equity in SaaS The different forms of Equity Brand equity Property Equity In conclusion. For non-traded companies, it’s unclear what the market value of a company will be until it’s sold, especially in SaaS. Simply put, equity in SaaS is the value of owning a SaaS company.

Payment Methods 81

Payment Methods SaaS Payments Compensation Payment Services 81

Tom Tunguz

APRIL 10, 2013

Every SaaS business must decide how to charge for the service. There are four different models that I’ve experienced: up front payment, freemium, limited free trials, money back guarantee. Up Front Payment Immediate. Sometimes, the end users are buyers (typically in consumer services). Up Front Payment.

Payment Solutions 119

Payment Solutions Pricing SaaS Payments Payment Services 119

FastSpring

NOVEMBER 12, 2019

It makes sense as a SaaS business owner that you want to get a slice of that spending season pie. However, the two events are becoming more competitive in the ecommerce space, so you need to have a strategy. Don’t be just another SaaS business that cuts 5% off their subscription plans and expects the customers to come rolling in.

Payment Methods 70

Payment Methods SaaS Payments Payment Services Business 70

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Manual processes first. Dare I say SaaS.

Scale 157

Scale Payment Services Payment Methods Scaling 157

Casey Accidental

OCTOBER 27, 2020

This builds on the first essay in the series of how there has been an increase in interest of SAAS-like models interested in becoming marketplaces over time. In that essay , we also talked about how a more common route for a SaaS business is to become a platform. Integration platforms are ubiquitous in SaaS.

Payments 56

Payments Business Model Payment Solutions SaaS Payments 56

User Pilot

APRIL 8, 2021

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. Customer Analytics Software is designed to facilitate the collection, sorting and analysis of data from customers. Userpilot is well known in the SaaS world for its so-called “ microsurveys.”

Payment Solutions 52

Payment Solutions Software Review SaaS Payments Software 52

Full Session

DECEMBER 4, 2022

In this article, we will discuss customer churn analysis, share its benefits and warning signs, explain how to conduct your analysis, and discuss how FullSession helps you in the process. Churn occurs when customers stop using your product or service – for example, they stop paying subscriptions or using your service altogether.

Churn 52

Churn Payment Services Payments SaaS Payments 52

FastSpring

NOVEMBER 9, 2023

FastSpring provides an all-in-one payment platform for SaaS, software, and digital products businesses, including VAT and sales tax management, payment localization, and consumer support. Enhance the user experience : Make it easy for customers to find products, navigate through the website, and complete the checkout process.

Payment Methods 78

Payment Methods Customer Support Payments Payment Services 78

FastSpring

OCTOBER 12, 2023

In Dave’s words, “What is it about your product or service that the users say in their own words they love ?” That’s why Dave recommends testing all the way through to the client or customer taking a subscription. Ifprospects and customers don’t understand what your product is or what your service does, they’re not going to buy it.

Payment Methods 178

Payment Methods SaaS Payments Payment Solutions Payments 178

SaaStr

MARCH 18, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Dare I say SaaS. The exchange of value.

Scale 119

Scale Payment Services Payment Methods Sales Hiring 119

Kellblog

AUGUST 7, 2019

In this post we’re going to look at the management accounting side of multi-year SaaS deals that grow in value over time. Say you sign a three-year deal with a customer that ramps in payment structure: year 1 costs $1M, year 2 costs $2M, and year 3 costs $3M. Let’s take an example from this KPMG data sheet on ASC 606 and SaaS.

Deferred Revenue 74

Deferred Revenue Pricing Payments SaaS Payments 74