Blulogix

JANUARY 18, 2024

Streamlining Subscription Renewals with a Robust Billing Platform By BluLogix Team Subscription renewals stand as a critical pillar in the structure of any subscription-based business, playing a significant role in both customer retention and as a potential point of revenue loss if not managed effectively.

Payment Features 52

Payment Features Subscription Scale compliance 52

Neil Patel

APRIL 13, 2021

Every day, these creators promote brands across social media, talk up great products, and directly influence how people spend their hard-earned money. Is it worth your time, or should you leave the influencer trend behind? How to Use Influencer Engagement Marketplaces. Influencers are everywhere. million of them work on YouTube.

Marketplace as a Service 124

Marketplace as a Service Engagement Social Media Sales Recruiting 124

Totango

JUNE 4, 2021

Use These Great Customer Engagement Ideas to Increase Retention. Engagement is key to retention and referrals. Here are seven great customer engagement ideas you can easily put into practice. We’ll also show you how technology can help you automate your engagement strategy. Cater Promotions to Client Needs.

Engagement 62

Engagement B2C Technical Review Retention 62

User Pilot

APRIL 29, 2024

How can you use them for better customer engagement ? This improves satisfaction, retention, and brand loyalty , and improves the performance of marketing strategies. Behavioral segmentation organizes consumers based on their interactions with products and brands. How do you create a segmentation survey? Let’s dive in!

Payment Solutions 85

Payment Solutions SaaS Payments Payment Methods Payments 85

Buffer Resources

MAY 2, 2024

The creator economy is filled with loads of potential for anyone willing to put in the effort and build an attractive-looking brand.  It’s easy to get overwhelmed by trends, and tactics, and possibly doubt whether you can do this.  It is created by people who look like a brand’s ideal customer.

Payments 71

Payments Payment Methods Social Media AI Search 71

User Pilot

MAY 2, 2024

It keeps the product fresh and users engaged. Educational webinars showcase new ways to leverage the product, fostering an engaged user community and generating new leads. Through rewards and recognition, loyalty programs incentivize valuable behaviors like engagement and referrals. Why is customer retention important?

Retention 75

Retention Metrics Strategy Scale 75

Buffer Resources

OCTOBER 23, 2023

Shorts reduced the barrier to entry for becoming a YouTuber (a highly sought-after profession), and it offers a unique opportunity to engage audiences in a concise yet impactful manner. Test different captions to see which perform best regarding views and engagement.   This is as true for YouTube Shorts as for any other platform.

Social Media 128

Social Media Trends Engagement Branding 128

Totango

APRIL 16, 2021

Personalized customer engagement promotes more active use of your product and stronger relationships with your brand. Personalization builds customer trust in your brand, strengthening your relationship. This lays the groundwork for subscription renewals and upsell opportunities. Why Use Personalized Customer Engagement?

Engagement 69

Engagement Communication Onboarding Customer Success 69

User Pilot

NOVEMBER 12, 2023

How Userpilot can help you act on user intent to drive adoption , engagement, and account expansion. TL;DR Customer intent is the underlying reason behind a customer's actions when making a purchase, contacting support , or having other interactions with your brand. Trends analysis report generated with Userpilot.

Scale 94

Scale Underperforming Technical Team Churn Trends 94

Buffer Resources

FEBRUARY 28, 2024

Nano-influencers are creators with a smaller but highly engaged audience, typically fewer than 10,000 followers. However, more important than followers is engagement. Engagement rate : Engagement (likes, comments, shares) matters just as much as, if not more than, follower count.

Pricing 94

Pricing Social Media Consulting Branding 94

User Pilot

FEBRUARY 25, 2024

In the article, we show you how to identify and reduce customer friction in your SaaS product to boost product engagement. It also enhances customer experience and boosts customer satisfaction , which are priceless for reducing churn and building brand loyalty. Reducing friction fosters product and brand loyalty. Book the demo!

Scale 83

Scale SaaS Onboarding Engagement 83

Neil Patel

NOVEMBER 1, 2021

The content they produce is typically original and may be shared for money, audience building, brand awareness, or just as a way to share their talents online. Influencers are popular individuals on social media and other content-sharing platforms who leverage their substantially large followings to promote certain brands and lifestyles.

Social Media 139

Social Media Content Marketing Payment Features Technical Review 139

TrackStreet

APRIL 26, 2024

In a competitive industry for a specific type of product or service, businesses often engage in pricing wars that lead to a steady decrease in the value of goods. This trend not only tests a company’s resilience but also demands innovative strategies to maintain profitability in an increasingly competitive landscape.

Pricing 52

Pricing Marketplace as a Service Technical Review Innovation 52

Subscription Flow

MARCH 20, 2024

SimpleCirc stands out as a noteworthy option when looking into subscription management software because of its intuitive user interface and effective subscriber data handling. Smaller companies or niche publications looking for ease of use for handling their subscription operations will find its streamlined approach especially appealing.

Payment Services 88

Payment Services Payments Payment Solutions Payment Methods 88

Buffer Resources

OCTOBER 2, 2023

Meta + Facebook This was a particularly update-heavy week for Meta & Associates, as they held their Meta Connect 2023 conference and unveiled several updates aimed at enhancing user engagement and streamlining content sharing. For small business owners, this could open new avenues for customer engagement.

Social Media 93

Social Media AI Search AI ChatGPT 93

Stax

DECEMBER 20, 2023

This is where merchant underwriting comes in—merchant account underwriters check if new merchants meet the guidelines set by the bank and card brands. This is where merchant underwriting comes in—merchant account underwriters check if new merchants meet the guidelines set by the bank and card brands.

Merchant Services 88

Merchant Services Payment Services SaaS Payments Payments 88

User Pilot

APRIL 16, 2024

In SaaS, a product experience strategy provides the building blocks for making customers stay, engage with your app, and eventually become loyal advocates for your product. Offer contextual help based on user behavior to improve activity and user engagement. Reduce customer churn : Since engaged, customers become loyal customers.

Strategy 88

Strategy Customer Lifetime Value Onboarding User Experience 88

User Pilot

MARCH 14, 2024

Perform feature ideation with trend analysis. Book a demo and see how Userpilot helps SaaS brands like yours to understand in-app behavior, generate customer insights, and deploy solutions to improve customer engagement. Predictive analytics : This data forecasts future trends and customer behavior based on historical patterns.

Customer Lifetime Value 93

Customer Lifetime Value SaaS Underperforming Technical Team Retention 93

Totango

JANUARY 15, 2019

While it’s no doubt a thrill to pursue and persuade a new customer to work with your enterprise, for software and subscription-based businesses, the real value lies in customer retention. The modern subscription-based economy has empowered customers to think short-term , with promises of being able to opt-in, cancel anytime, and leave freely.

Retention 75

Retention Subscription Payment Features Strategy 75

User Pilot

MAY 2, 2024

Fortunately, there are things you can do to reverse the trend. Create an omnichannel engagement strategy to deliver a consistent experience across all customer touchpoints. Re-engage inactive users through automated email campaigns. It puts your product’s future at risk. Let’s get to it. Book the demo!

Retention 88

Retention Marketing Customer Lifetime Value Onboarding 88

Sales Hacker

MARCH 1, 2024

This allows brands to be more intentional about messaging to make sure it aligns with their product and company values, and provides real value to an audience. Because they’ve already established their brand, audience, and distribution , launching a product to their supporters garners immediate sales.

VP of Engineering 71

VP of Engineering Scale SaaS AI Search 71

Intercom, Inc.

NOVEMBER 12, 2020

On the podcast, Dee talks to Loren Padelford ( Shopify Plus) , Michelle Curtin (Head of Personal Shopping at Brown Thomas ), and Colin Harmon (founder of 3fe Coffee ) about the social changes that are driving new trends across the sector. Subscription services have been steadily on the rise for years now.

B2C 221

B2C Outsourced Development Subscription Payment Features 221

User Pilot

FEBRUARY 26, 2024

Digital product metrics can be grouped into five broad categories: acquisition , activation , engagement , satisfaction , and revenue metrics. Are you aiming for user engagement, acquisition, or revenue growth? For example, early-stage businesses will do well to prioritize user acquisition, activation, and engagement over all else.

Metrics 87

Metrics Customer Lifetime Value Scale SaaS 87

FastSpring

JUNE 19, 2019

So it’s time for us all to put our ears to the ground and hear what the Mary Meeker report has to say about key trends that are currently shaping the digital world. At FastSpring, there were 9 key trends in the report that caught our eye. More and more companies are starting to realize the trend, too.

Payment Methods 72

Payment Methods Trends Payments Payment Services 72

User Pilot

APRIL 22, 2024

In SaaS, it’s advised to follow customer success best practices to ensure that users achieve their desired outcomes with your product and become loyal advocates for your brand. In this article, we’ll share 17 best practices that you can implement today to increase retention , revenue, and engagement. an engagement loop ).

Customer Success 74

Customer Success Retention Software Review Customer Lifetime Value 74

Neil Patel

DECEMBER 29, 2020

Memes, a term coined by evolutionary biologist Richard Dawkins in 1976 to describe how ideas replicate, mutate, and evolve, are a way to carry a shared idea or trend to engage a target group. Memes are all about creating engagement and community by communicating something that everyone in your circle understands.

Content Marketing 145

Content Marketing Marketing Entertainment Social Media 145

User Pilot

APRIL 19, 2024

To calculate Net Promoter Score , you need to subtract the percentage of detractors (score 0-6) from the percentage of promoters (score 9-10), with passives (score 7-8) excluded from the calculation, making it a clear indicator of customer sentiment towards a brand.

Scale 52

Scale Systems Review Software Review Branding 52

Stax

JANUARY 3, 2024

Customer Relationship Management (CRM) features CRM functionalities help businesses to better understand and engage with customers. As contactless and digital payments continue gaining prominence, mPOS systems adapt to these trends. Features like customer data collection (e.g., Q: Can you turn your phone into a POS?

Point of Sale 88

Point of Sale Payment Solutions Payment Methods Payment Services 88

Totango

MARCH 19, 2021

Today’s SaaS customer journey re-envisions the customer’s experience as a circular flywheel, emphasizing the continuity between pre-sales and post-sales experience and between the way successful customer retention sets the stage for brand advocacy and the recruitment of new prospects.

Sales Recruiting 124

Sales Recruiting Onboarding Branding Retention 124

User Pilot

JULY 17, 2023

Implementing data analytics can increase engagement, reduce friction , aid personalization, and improve marketing efficiency. Data analytics can: Identify patterns and trends. CX analytics give you a holistic view of past patterns and future trends that could impact business growth moving forward. Diagnostic analytics.

Data 94

Data Customer Lifetime Value Retention Churn 94

User Pilot

OCTOBER 17, 2023

Behavioral data to spot trends, opportunities, and pain points so you can address areas of friction and craft a more seamless user experience. Customer service data to spot common problems in your service, analyze common queries, and predict customer behaviors and trends. Conducting market research with surveys using Userpilot.

Payment Methods 83

Payment Methods Payment Solutions SaaS Payments Payment Services 83

Buffer Resources

OCTOBER 18, 2023

Here’s what you can expect to learn about: Broadcast Channels Collab posts with more friends Insights on desktop Meta Verified Music on carousels Notes Reels templates AI stickers Photo stickers Broadcast Channels This is one of Instagram’s most popular new features among creators and brand accounts — with good reason.

AI Search 127

AI Search Social Media AI Subscription 127

Totango

JULY 28, 2021

Customer success managers serve as the face of your company in dealing with clients, playing a key role in ensuring satisfying experiences of your brand. This can determine whether customers renew or churn and whether they become loyal ambassadors for your brand. Promoting feature adoption and engagement. Suggesting upsells.

Customer Success 118

Customer Success Management Underperforming Technical Team Scale 118

Chart Mogul

JUNE 1, 2023

Whether you have annual or monthly subscriptions (or a mix of both), it is common to measure retention over 12 months. A positive experience with your product increases your chances of customers using your brand as part of their marketing strategy (for free). So, your customer retention is calculated by dividing 300 by 400.

Retention 90

Retention Metrics Benchmarks SaaS 90

User Pilot

JANUARY 9, 2023

Personalization is a three-step process that begins with data collection from multiple sources, continues with user segmentation , and ends with actions taken to engage each segment. Customer retention marketing is any marketing strategy focused on keeping your existing customers happy and engaged. What is customer retention marketing?

Customer Lifetime Value 89

Customer Lifetime Value Retention Marketing Scale 89

User Pilot

MARCH 20, 2024

The subscription model offers ongoing access for a fee, ensuring updates and steady income. You might sell your software for a one-time fee, offer it through a subscription model, or even bundle it with other products or services. Userpilot’s subscription packages. Product usage analytics with Userpilot.

Software 59

Software Revenue Strategy Advertising 59

Chart Mogul

AUGUST 9, 2021

Their community management platform was born from CEO and electronic musician Benji Vaughan’s need to better engage his fans. Their community management platform was born from CEO and electronic musician Benji Vaughan’s need to better engage his fans. Disciple uses Recurly to manage subscriptions.

Payment Solutions 88

Payment Solutions Payments Payment Methods Revenue 88